Dollshe Discussion - Part Fourteen

@jo1961 Typical tomorrow, tomorrow, postpone the answer reply and not acceptable.
Yes, you can ask for your money to be refunded.

 

Wow number 14 this must be one of the most discussed companies, but not necessarily in a good way.
Hope those who have their dolls will share. I have my latest one faced up and he's quite the looker.
Terry aka Death by Marie, on Flickr
Meet Terry. His job is being Death in the Fairy Realm. He will be blushed and tattooed in June or maybe sooner. I may take him to Disney World for photos in October to do a photo story.
I have four more I am waiting on through BJDivas. They will also be in the Fairy Realm. But they are the gathers for their group.

 

animemom- Your Terry is sure handsome, who did his faceup? That is a very unique look for him.

 

Ah he looks fantastic @animemom!

 

On a slightly brighter note, got my shipping notice for Aramis... it’s taken a year just for a head, but at last he is in the post!

 

I always get nervous when I see doll companies dropping dealers. That never seems to signify anything good (see: Dollshe 1.0, Elfdoll, etc.). I hope production picks up for you guys and everyone receives their dolls!

 

Dollshe was going to sell through Denver Doll Emporium but that fell through. BJDivas is so nice, very organized.
and Dollshe's announcement about sales skyrocketing during ....uh....sales....is so...... Let's just say I'm tired of it all.
now the sale is actually extended through April 30th which doesn't help with the issue of overselling and getting behind.
with Hawking gone, the Dollsheverse has no chance of righting itself. It will slowly be swallowed by a black hole, taking my money with it.

on a slightly bright side, a friend has his fashion Khan 'packing' which means....just another month's wait?

 

Maybe that means I'll get my boy home soon too! I ordered a full Aramis.

 

I've heard about the Dollshe 1.0 situation, but I don't know the details, and with the recent news, I must admit that I'm curious. Could I trouble you to elaborate on what happened back then?

 

I just hope he doesn't close up shop again.
I'm addicted to honeyskin.

 

The weather is finally nice enough to work on some blank doll parts, so today I started painting the orientalskin Rey Lewis I bought secondhand last summer. He’s wonderful! This sculpt has so many anatomical details and dimples, the faceup plans itself. I love the sense of the bone structure underneath. I’m not doing anything crazy unique with him, but I’ll still post a picture when I get his faceup and wig finished.

... I did not plan it this way, but nearly all my main characters are being reshelled to Dollshe sculpts, so I certainly hope they aren’t going anywhere. Cutting off dealer relationships could definitely be taken as a red flag.

 

Dollshe has had multiple outside agent relationships over the years and has ultimately ended all of them. Like, at no point in time has this insane business model changed. After his long hiatus when he came back with the pure body, everyone was waiting over a year as well. None of this makes anything less insane, but this has always been the standard for Dollshe. And I'm going to say... as someone who is currently working on developing her first BJD, I've been doing a lot of research into what it actually takes to create accurate time frames, hire a casting agent, etc... I am starting to suspect that dollshe has debts or something. 1. there's absolutely no reason to mislead customers or to not be clear-eyed yourself about how long it takes to develop a doll and 2. it's really hard to make money at this; the whole process is expensive and demanding. Plus there's the cultural aspect of the company constantly trying to save face with the roundabout 'tomorrow tomorrow... messages' which just compounds the trust issues for international buyers. So yeah, don't expect it to get better, but also be aware that he's always been this way. He's bad at the business end of things and there's no reason to think that will ever change.

There's also some kind of software malfunction happening right now. Like others, I just got a shipping notice for the arsene I already have.

 

I'm honestly not much of an expert on Dollshe, but they were originally affiliated with Tensiya (who did all of the Bermann fullsets), Luts, and Dollmore. Dollmore obviously made sense, because of the controversy over the Model man body versus the original Dollshe body. But he dropped all of his agents a year or so before discontinuing everything the first time.

 

Are any of the current round of dealers who are being cut off previously dealers for Dollshe as well? Or did that happen too long ago? I'm just trying to figure out if we'll see the return of dealers in the future...

 

Oh, happy news. Dollshe has sent little Krishna as promised and the tracking number is working. So those waiting for grown Aramis should have some hope now.

 

I requested a refund during the original pure body debacle, and they issued it with no protests. I hope it goes as smoothly for you.

 

If he is cutting dealers now, whose to say that when he gets done with this round of dolls, that he may close his shop down again, raising the demand for second hand market prices too. But there is a downside to that if he goes that route, you have recast's out there and I have seen a ton of recast video's on YouTube that is down right scary. One person had a recast of a doll and did a comparison with a legit doll, the recast looked as good as the original.........and there are recast current Dollshe dolls on YouTube as well.

 

Right, this is scary. I’ve got two outstanding orders and have requested a cancellation and refund on one of those. Hopefully I will get that back, because I can’t sit waiting until 2019 not knowing what’s going on. I’d quite like a Granado doll and I could use the money for that instead.

 

I don't think it is as catastrophic as it seems. I suspect he is reading this thread (as we know he does) and has been forced to see how unhappy his customers are. So, he did something. No, it wasn't the most sensible something, as presumably having dealers took some of the admin out of the equation, but business savvy has never been his strong point. What happens for the future? Who knows. He probably doesn't realise that he struggles to run the doll company, let alone trying to juggle that with the animation thing that he is currently emotionally invested in. I would suggest he finishes the sculpts that were started and stops any new ones and hands over casting and distribution to someone else whilst he does the animation characters. That way he has a steady income coming in and customers will get their products on time. He won't do that, of course, as handing over control would be anathema. We can dream though, can't we?

 

It’s a shame, because his sculpts are great!

 

Actually I think it is sensible to no longer work with dealers. He can not offer and extra 25% discount on top of the 30% already offered. And without the 25% discount and likely free shipping the dealers can not offer the same price as he does.
And yes, dealers may be easier for us, but the Dollshe website works well, paypal is a safetynet and Dollshe shipping methods are fast and the dolls well packed.

What is less sensible - is asking only the high prices. Seeing as we had 5 years of discounts (who orders for 750 when you can have it for 550?). Why not add 100 dollars to the discounted price and keep it at that?

And stopping the current all year round selling is good too. It would be much better if he counts how many dolls he can do in a month and close the shop when that number has been reached until he has shipped out at least 50% of those orders. Then start a new sale period. Or just open shop the first week of the month or something.

Soom Idealians, Doll Granado and many others do the same thing. It works and it gets you your doll in a month or 2. Everyone is happy.

It would also give time to work on the current backlog. Nobody is happy with the current waiting times.

Another thing if that backlog is gone: it gives time for new things - and that is a thing the artist loves. It is one of his problems now. He designs faster than he can deliver - which results in not enough time to design or an enormous backlog (or both). Would it not be wonderful to have that new design sitting on your own table 3 months after you see the first pictures? I would love it.

If he has capacity left after that he could do artist dolls like Artifex Kindred (I would love that too!).

Getting well trained staff that can handle the casting side of the job is something he already wants to do I think. But he seems to have trouble finding and perhaps keeping the right people. I hope he can find the people he needs.

All in all I am pretty happy with the current messages.

 

the only message that will make me happy is 'on shipping.'

11 months fashion khan.
7 months fashion erica snow

 

It seems when they want to catch your attention, they're very diligent in their communication. it should be easy to send a form, "we've received your communication, and are working on giving a reply" i've gotten a few of those from iple and soom. it shouldn't require a translator.

I didn't realize they give dealers that much discount. yikes. probably a good thing for their bottom line that they're not working with them then. As for competition from recast - I don't know why they don't register their work with the chinese copyright office, then go after the primary recaster with a cease and desist letter to start.

Really hope they figure out a way out of this mess.

 

For what it's worth, 25% is a pretty standard dealer's cut. Some companies do even higher than that, in my experience. Free shipping to dealers is much less common, and it's not something Dollshe does. After shipping and PayPal fees, the takeaway for a dealer is pretty low, especially for the amount of time we put towards customer service and the frustration of trying to get Dollshe to answer inquiries about orders we're managing. One of my group mates even learned Korean in hopes that it'd expedite communications with Dollshe (it didn't ). Given how much sleep some of us have lost over these kinds of frustrations, honestly, if we didn't love Dollshe's work so much, dealing for them wouldn't be worth bothering with. We really wanted to help Mr. Kim but it always felt like he didn't want our help. Other than selling and promoting his dolls, we've offered things like helping him edit the contents of his articles so that they read more fluently (remember Molly being described as "clotty"? That's not even a word!), but those offers were met with silence.

It isn't my intention to be down on Mr. Kim, we're all just pretty heartbroken about this because we truly loved working with Dollshe and spreading our love for his work. On the practical aspects, I think maybe the profit margin might vary from country to country in terms of how far it goes, but for a US-based group, after high shipping costs and PayPal fees, they're not that much. Nonetheless, should Dollshe change its mind and sign on dealers again in the future, we'll be there to sign again, even having experienced all of this, because cheesy as this sounds, there isn't any compensation that comes close to the reward of representing something you love.

 

One thing (of several) that really impresses me about dealers is that they order your doll for you with their own money so you aren't waiting until you pay off a layaway. A balancing act for them keeping money coming in equal to payment plans. And hopefully, a profit somewhere along the line.



I think I'm just finding the whole Dollshe wait and controversy wearing. Been there, done that.

 

@jo1961
I once had a war with paypal when SQLabs hadn't shipped a doll in four months and didn't answer my emails either. I finally got my money back on that, but I had to open cases with every business entity in the US to do so. At first I asked paypal to contact the seller, or freeze their account until they had addressed my concerns. Paypal didn't want to get involved so I accused them of being a clearinghouse for fraudulent international transactions. I can't remember which government agency I worked with on that, but Paypal found it cheaper to refund my money to get me off their backs. I suppose if we all started contacting Paypal about Dollshe's process of taking our money and not delivering products, it might get him in trouble enough where he would have to get his act together or lose his Paypal account. That would be very bad for him. I bought my Diana in December of 2016. So, 15 months later I got nothing, and no plan in site. I get no responses back when I inquire via email.

I've got 15 months into Diana and 4 months into my Ausley body. I will never order another Dollshe doll. Fool me once, shame on you, fool be twice...well, I'm a sucker and I admit that. But I'm done. I knew Diana (new mold and a female doll) would be a long wait, but after a year you just want the damn doll to show up. Or at least some sign, pictures, first casting, something to make you think you might finally get it. All we get are crickets.

@BJDivas
Thanks for your post. I think it's good for people to hear the economics because most people don't put that much thought into it. I think Dollshe dealers should get a sainthood for dealing with him.

I agree with Mau that the recent communications from the Dollsheverse show that at least he's listening, but I would like to hear something concrete about the plans. All he's given us is that he's figuring out ways to save money and whine about not finding good people. Lots of other dollmakers out there that don't have this problem, so I figure if he's not keeping people it's because they find him difficult. What I most want from him is some sign that he's got a plan for how he's going to clear the backlog. But no, we get that he'll still be taking sales at discounted prices for x amount of time, etc. Which to my mind is more trickery to keep us distracted from the real question, WHEN ARE YOU GOING TO CLEAR THE BACKLOG?

 

I think that he needs to pause and review his business practices, and figure out which model works best for him and the fans. I think he should get help especially with communications, website, and production. I do really like that he's scaling down the dolls to make them smaller in size because I need more mature minis.

I think he should start with improving the website...shopping is more complicated and confusing than it needs to be.

 

We have played this exact game so many times before; the backlog reaches biblical proportions, we get pissed off and start catastrophising, he sits down to do the boring stuff, we get our dolls, da capo. One day the whole thing will come crashing down about his ears. I am just not convinced it will be this time.

 

I participated in a group over in December, so I don't think I have any ability to cancel my order (and I don't really want to). I knew there was a long wait history going in, and I didn't (and don't) mind it.

But is there a real concern that we will NEVER receive the items we ordered? If so, maybe I should talk to the group order host and to PayPal before it is too late. I didn't order anything like Diana, though - just an Ausley (SD size) and a 26F Classic body.

 

I am anxious as Im waiting on 4 Classic Dollshe dolls right now I admired and wanted to order for years but only went for it during the final last, truly last discontinuation order period.

And now Im torn between worrying about my money and thinking, unwillingly, about cancelling my orders on one side and on the other ordering one of the new sculpts that was a love at first sight, is just perfect for one of my most beloved characters and even giving it a year to make up my mind I need that boy... I dont know what to do... damn you Dollshe, why are you doing this to me

 

I have complete faith that my dolls will be eventually sent and be in beautiful condition. Maybe not today. Maybe not tomorrow. But someday.

 

Thank you @Therealwalter - that's comforting!

 

I'm with @MadamMauMau and @Therealwalter. And I'm hunkered down to wait a year for my Michael Bowie (which means he'll probably turn up in 2 months given the this is dollshe haha). Anyone who's just done with the whole debacle is well within their rights, but I see no especially catastrophic (for dollshe) signs here; this is just his cycle. The dolls will eventually show up and they'll be stunning.

 

I would have bought my fashion size Arsene full prize if he would have normal waiting times from max 5 months. Just said.
Now he will be my one and only Dollshe because dealing with this without a dealer is something I have no nerve for. Getting doll clothes on taobao is easier without speaking a word chinese

 

I don't think Dollshe's going under or anything like that. Though Ferrari ownership is an expensive hobby and he does seem more unstable than usual.. But I do think he deserves some grief on the thread. Perhaps some grief from paypal. You know, I just don't want to be a doormat because Dollshe's gotten away with this for so long. But when I get my dolls, probably next year, I'll raise my hand and swear, "From where the sun now stands, I'll buy no more forever!"

 

I am with you, Chris. He does need to held accountable. The fact that we will get our dolls at some point doesn't detract from the unacceptable and unnecessary amount of time we have to wait for them. In the past, he got a free pass because he is An Artist. No, he takes money, he is a businessman. We have every right to be dissatisfied with his business practices.

@idrisfynn We can pontificate on ideal business practices until we are blue in the face, but you know and I know he will just keep on doing what he is doing in the way he has always been doing it. I do believe that one day it will all come crashing down, as it is holding by a string and has been for some while. No reason to believe it is now, though.

 

Wow, so many posts since my last one (#984 of discussion part 13), my suggestion of everyone with long delays cancelling orders. I'd like to start off by thanking everyone here (and Den of Angels existence) of warning me about this fiasco. I found Dollshe and wanted one before I found D of A and am so happy I learned about all this before I ordered one, something I'll likely never do now.

So a couple of things I'll add since my post last week. I'll address several things so it may sound a little disconnected. Many of these have been discussed in part.

Thanks to all the people who cancelled as I suggested. Maybe your voice will mean something and make a change. Please keep us informed about how refunds go. As far as PayPal, as some have mentioned, there is a statue of limitations for intervention on their part which has likely passed. I've dealt with this before and they've not been helpful. That's why I'm very hesitant to buy ANY BJD new. One poster mentioned a mechanism for taking it to the next level. Quite aggressive and involved but time consuming. I applaud you for this.

As far as dealers of Dollshe, I suspect this is going both ways i.e. that some dealers are dropping Dollshe, not just the other way around. I certainly would. Many dealers, like us as direct buyers, aren't wealthy enough to have their money tied up for extended periods of time. Dealers expressing frustration with poor communications with Dollshe is a huge red flag. I'd drop them in a heartbeat.

Dollshe may be running essentially a Ponzi scheme -paying debts and prior obligations with new money. The people giving the new money are the ones who lose.

As others have mentioned, not being able to keep staff because of personality issues is a very real possibility. My mother's second husband was a pioneer of the solar industry but was very difficult to work with and never had an employee stay for over a year. The employee would essentially learn the business, get upset, leave, and oftentimes start their own business in the industry.

Not responding to emails is unconscionable for a business (or a person for that matter). Instant unfriending as far as I'm concerned. Not having adequate and/or timely translation (at least for emails) is ludicrous and you can consider this a blatant lie. Not only can they do it on Google translate, or dozens of other translation engines for free, but the vast majority of Koreans speak English fluently, or at least well enough to hold a conversation about a standard or industry subject via email.

I wonder if there is a method of recourse of business practice in Korea. We have Better Business Bureau in the US, but we're essentially doing this as we speak. We would be better off with something that actually had "teeth". Some have mentioned trying to get PayPal to threaten dropping him. I think this is certainly a consideration that has teeth, and would likely have a very dramatic and fast response in changing business practice directly or by hiring a consultant. These changes (below) are fairly straightforward and simple to institute.

As far as Chinese copyright office intervening against re-casters, I think this is a shot in the dark. The Chinese are notorious at knock-off of products made by hard work, R&D, artistic talent of others, then short selling them and destroying their business. It's a travesty and we all know about it. If there really is a Chinese copyright office and if they really do something, another re-caster would spring up in days, possibly by the same people. This is big business. Even Chinese government supported industries have been involved in this practice.

As some others have said, ultimately if Dollshe wants to stay solvent, they will have to drastically rework the whole business model: filling back orders, filling back orders before accepting new ones, discontinuing sales, improving communications, raising prices, being realistic about wait times, improving website, etc, etc, ad infinitum. Yes this is pontification. But current practices will remain the status quo unless we as consumers drop him.

I hope you're reading this Mr. Kim. Having a backlog of orders may look like you're running a successful business. But it's not a true reflection of the situation, in the west anyway. In reality you're on thin ice.

 

Just a quick PSA, sorry if this is obvious to experienced doll owners: since the subject of exerting pressure through PayPal came up, by all means, feel free to do so against the manufacturing company if their practices are ridiculous. This is your right and you should exercise it if you feel is necessary.

However, please don't do this against your dealers as the first step. We have no control over the partner company's actions and while we're on your side when things come up, it's really unpleasant for us to have the threat of losing our PayPal account and other things hanging over our heads while we're trying to work things out for you. The success of dealer business is dependent on customer satisfaction, NOT pleasing the partner companies, so we have a practical motivation for getting you what you want. Furthermore, in situations like this, we're not the ones being irresponsible with your money, we're just as angry as you are about the bad business practices and will fight on your behalf even without prompting, but it's not fair to shoot the middleman.

I'd never thought it'd come to this, but my group is having to adopt a banned buyers' list practice.

 

I just saw the notice on BJCollectasy about the discontinuation and everything else. My 2 cents on this is that, as much as it pains my wallet, I believe it's a smart move to stop the 30% off sales. How can you make a reasonable profit if you're constantly undercutting yourself that much?

Most other doll companies I've had dealings with offer sales discounts of between 3%-10% off and the 10% off is a pretty rare bird. I'll buy if I can during the discount period and usually it saves me the shipping cost, which I'm quite happy with. Would I like a deeper discount? Hell yeah. But just saving the shipping is often enough of an incentive to me if I really want a doll.

Additionally, it puts a strain on scheduling/production to have constant sales because of course people are going to purchase a doll that's on sale for 30% off so orders are going to skyrocket. When you add in discount coupons that people may have received because orders have taken so long and apply those on top of the 30% off, it wouldn't even be breaking even anymore but working at a loss.

My thing now is that if stuff is being discontinued/stopped at the end of April, do I want to make a Dollshe purchase given the issues that're happening with production? I may be naive, but I don't think he's going to up and disappear any time soon but the wait times do make me give him the side-eye. 2nd hand is usually an option, but as I've mentioned before, the chance that the combo I want would be floating around the MP would be very, very small to find 2nd hand (fashion Saint in espresso ebony). Apparently, I have some decisions to make.

 

Wow. So many comments! I have to say that I placed my order with BJDivas knowing about the long wait times. I am ok with waiting as long as my dolls are delivered at some point. I see on their website that now they are "sold out".. so I am not sure what to think of that. I am hoping that they can figure their business out, as their dolls are by far some of the best bjd's I have seen and felt. It saddens me to see so many unhappy people and hope they are able to hang onto some of their long standing customers. ;/

 

I am sadden that this is the result of orders being backlogged for so long. I do love my Dollshe dolls that I have in my collection, but I won't order any more from him. I plan on doing my Erica Snow faceup this year, when I release her from her shipping box. Hubby keeps asking me when am I going to open this huge doll box that has been sitting in our room since 2016

 

@BJDivas

Good point, I'm glad you pointed that out! I ordered from Dollshe directly, but you're right, if you ordered from a dealer then your option is spamming Dollshe with email (you know, since he took down the QA board). By the way, Paypal will investigate a manufacturer if they get lots of complaints. But again, that would only apply to those that bought from Dollshe directly.

I have a lot of patience, but when it gets way past a year with no sign he's making any progress on my doll, well, I get a little testy at that point.

 

I'm talking mainly to direct buyers in regard to actionable frustrations like voicing concerns with PayPal. It's a shame to see that you're dealing with similar issues as is a direct buyer.

I have the utmost respect for dealers. Your customers certainly appreciate your services and efforts on their behalf.

 

Don't worry too much about the "Sold Out" display on Dollshe's website. If what I believe is happening, it's a technical setting on the website's backend. Basically, they have the option to set a limited time for a sale to last, which allows each product to display that countdown timer at the top. When this time lapses, it automatically flags the products as "Sold Out". The website administrator would have to go and manually change the prices to the sale prices and/or re-specify a new time duration for the sale to last.

Basically, all it means is that Dollshe's website admin hasn't had a chance to turn the products back on yet.

Thank you. I knew what you meant, I brought up what I did because this news has caused PayPal claims to be opened against us, which puts us in a very uncomfortable spot. I think perhaps not everyone understands the ramifications for the person whom a claim is opened against.

 

I'm probably one of the few that didn't know the situation of Dollshe before ordering my dolls, I did know that they took longer than other companies but I didn't know of anyone personally ordering from them so I didn't know much and I certainly didn't know anything about Mr. Kim either. I ordered my dolls through dealer and I was not too worried generally because I've waited more than 5 months for dolls before and because my dealer kept me informed. But then later on I found and read this thread and then it's when I found out about the extent of it all. As months went by couldn't help but feel frustrated, it's a mixed feeling between "oh I'm not alone waiting forever for these dolls" and a "wow people have been waiting for so long, this is so wrong". My dolls arrived about a week an a half ago after 8 and 7 months of waiting respectively and I think I'm very lucky seeing people waiting 1+ years for theirs.
I have to admit that as much as I like dollshe dolls I'm not going to get more from them anymore unless they change their business model, and although I can agree with their measures to an extent I don't personally like that they're stopping relationships with dealers as I feel more secure and that they feel more forced to deliver to dealers than they do to their direct customers for some reason (the contract they have with them maybe?). I would like to feel the certainty that they will always deliver and not disappear at any point but I don't feel that is guaranteed especially taking into account the mess they put themselves into every now and then. I've been in that kind of situation of "always delivered and one day disappeared" before so I simply don't feel secure dealing with them directly and for that reason unless I see a very big change in the company I won't do business with them again.

At this point my main concern and worry is thinking about the amount of people that it's not here on Den of Angels or that has never read the Dollshe thread and don't know what they're getting themselves into if they decide to order from them. I simply would like, as I would have liked, that all information was clear before commiting to the purchase, if they decide that production for dolls is 6 months then say so on the website, if it's 1 year, then that, and stick to it and no more (and change the production estimate depending on what amount of work you have at the moment so new customers know). That way at least people would know before commiting and they can decide if it's acceptable or not to them.

P.D: If I was a dealer myself I doubt I would last much doing business with Dollshe as per how their business is right now, the constant battle of emails and questions and silence, no thanks. So I want to thank dollshe dealers because they have a patience that I certainly wouldn't have.

 

I have to say that the idea of waiting for a year or more for a doll I'd fully paid for doesn't sit right with me. I'd be a bit unsettled to have that kind of money just... floating out there. I'm not independently wealthy and the CAN$ sucks big so for me, a $700US doll is more like a bit over $900CAN. That's close to a month's worth of rent to me. Since I save for my dolls (I don't buy on credit), a chunk of money that large takes me months and months to save for (but I wouldn't do it if I didn't really want it) so paying it out and then not seeing anything for a year with a continuous string of broken promises of when I'll get said doll.... Makes me a bit twitchy.

I understand that it takes time to actually cast, finish and assemble the doll. But if other companies that are reasonably popular can get things out the door in far less time (often with face-ups and blushing no less), there shouldn't be any excuse on Dollshe's part not to do the same. Or, at the very least, state a reasonable delivery time not some pie-in-the-sky schedule in an effort to make customers happy. Customers are waaaay less happy, heading into cheesed off territory, when you constantly blow deadlines and enter into radio silence about what's going on with delays.

 

It's one thing to have long wait times, it's another to lie to customers about when their doll will ship. And maybe when he gave those estimates he thought they would be done by then, but it seems unlikely since many are still not done. That is really the part that has me bothered. I can't imagine doing that to someone.

When I ordered (through BJDivas) I knew it would probably be a longish wait. That's fine I've waited 7/8 months before. I didn't know anything about Monica/Diana/ECT had I known that I probably would have just waited to find Ausley on the 2nd hand market.

Now he's cutting business ties with dealers? It just feels a bit topsy-turvey. I guess that's just how he rolls, but he should get to work and pull through for every one waiting.

IMO he needs to make a real update about Monica/Diana/ECT dolls with a realistic time table. I am not even intrested in buying one of these, but I am in a tizzy over here it's so unbelievable.

 

I have my doubts that asking for refunds and not ordering anymore will make Dollshe change. It will probably just make him run another sale in desperation (because yeah, he's already said in the past "no more sales" or "this line is discontinued" and they kept coming back anyway). And if the money gets too tight and he sticks to his no-sale claim, maybe Dollshe really will go out of business. I feel like that's more likely than him changing his ways. So then I have to wonder if it's better that Dollshe continues on even with all its problems, or that it doesn't exist at all?

 

I’ve contacted dollshe on one of my orders and decided not to get a refund as they’ve sent me a relatively long explanation and an expected shipping date. If that date passes with no word, then I may need to reconsider. I’m not too worried about waiting, but I am worried about potentially losing my money...

Will keep updating and if anyone else hears anything more, please share.

 

Just popped up after I saw that no more discounts announcement.
I am one of those who didn't know about Dollshe's business practice, and ordered a Grant Phillippe (with a then new L1-4 body) back in May 2016. And I only learn about den of angels after like 3 months the purchase. I think he didn't came until after Thanksgiving. And between then I went on buying 3 more old classic 18M cuz of the 50% discount.

I have to be honest if it wasn't for the 30% discount I couldn't possibly afford an authentic Dollshe doll. That said I went on buying more dolls, knowing it may take very long but I am kinda used to this long wait policy. And since i was given the extra 30% cupons because of the long delays, I can basically upgrade to the honey colours at regular price.

I'm still waiting on Vampire Khan puzzle package, Erica in honey green and Lord have mercy, Adonis. Now I just hope I can get him home in a year, or maybe ask Dollshe to ship me Erica and Khan first.

I'm willing to wait for this one last time, because I really really REALLY want a green witch an transparent version of khan. But I say no more Dollshe, that is unless they re-relase the rhythmos body again, that case I'd like a Van in honey blue (I know, I have no back bone lol)

And looks like all dolls are back on sale again
OHHH BOY, should I just bite my tongue. The old 18M are back with 34% discount instead of 50%. though I still have a 30% delay coupon. #ToughDilemma #What2Do
Ugh, dang it. Dollshe, you win! I have 40 days to come up with money that I don't really have :-/

 

Quick question, guys. What is the EN version head? I know OE is open-eyed and SA is slack afternoon (1/2 open eyes) but I can't find anything that tells me what EN is. I also saw something that said SA could be closed eyes as well for some sculpts (I'd be getting a Saint). I like 1/2 open eyes but I wouldn't want completely closed eyes should I really take leave of my senses and hit the buy button for this *ahem* "final sale".

I have OE and SA faceplates for my Orijean but due to his unique eye shape, he's probably not the best example for those. Pics of Saints with these options would be really, really welcomed.