Leekeworld Feedback (ALL)

What did you order?
Three LM wigs and two LR wigs.

When did you order?
May 14, 2011

How was the communication?
None was needed - my order status was updated online.

How easy was it to pay?
Very easy - paid via PayPal.

How long did it take to ship?
Shipped the next business day.

Was the quality appropriate for the price, in your opinion?
Yes. The quality of both LM and LR wigs was what I expected for the price.

Did the item look like the sales pictures?
No, the wigs, as I got them, did not look like the picture. First, all three LM wigs required quite a bit of tweaking to look similar to the pictures; no amount of styling has made them look identical to what was pictured. I am happy with the way they look, but the end result is NOT as pictured. As for the LR wigs, I bought two identical wigs in different sizes and colors. The larger wig looks close enough to what was pictured. The smaller LR wig doesn't look like the picture - it is still beautiful, but very different from its larger version. It has been my experience with Leeke wigs that the smaller sizes look quite different than what is pictured. Overall, the wigs are well made - they do not shed and the fibers used are of good quality.

Were you satisfied with the product?
Yes, I was, because I liked the style of the wigs even though most weren't as pictured.

If you weren't satisfied, how did the company solve your problem?
N/A

 

What did you order?
Devil Wing [with blushing], sand paper, clothes, and a pair of shoes.

When did you order?
May 30, 2011

How was the communication?
There was none, since I didn't ask them anything. My order status was updated on the site.

How easy was it to pay?
Easy, I sent them my order total via Paypal.

How long did it take to ship?
About 3 days? Not sure since I stopped checking my status and it arrived at my door a week after I made the order.

Was the quality appropriate for the price, in your opinion?
Yes. The clothes are very well made and the blushing is beautifully done.

Did the item look like the sales pictures?
Yes. The clothes looked even better. The wings are sort of sparkly if you look closely.

Were you satisfied with the product?
Yes

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
Yes

Would you buy this company's products second-hand?
Yes

 

What did you order?
A Leeke Lani, 2 eyes and several wigs.

When did you order?
Around March

How was the communication?
At first I didn't need to contact them, but previous anwers were vague and copy-pasted.

How easy was it to pay?
Paypal, very simple

How long did it take to ship?
About a month and a half, not too long for pre-ordered wigs.

Was the quality appropriate for the price, in your opinion?
On the wigs, yes. Most of them anyway. One of them has a huge unlevelling on the fringe, and the only way to correct it was to wash with hot hater and model other locks to cover it >_>

Did the item look like the sales pictures?
The SD wigs, yes. The YoSD not by far! They didn't bother to cut them down or anything! My Lani is adorable though. She doesn't pose wonderfully, as her joints don't have half the work they should, but I can take that.

Were you satisfied with the product?
Yes. My problem with this was that a week after my doll arrived, her hand got loose. I thought the nylon thread had come loose, but no. The resin part that kept the hand tied to the rubber CAME OFF. It came off with no explanation. I fixed it with epoxi, but it's not perfect;

If you weren't satisfied, how did the company solve your problem?
All the times I contacted them, they only said "Sorry we don't sell her hands separately"
Is this a way to make me buy a whole tiny body in order to get hands? Damn! What the hell

Would you order from this company again?
Not if I can. I value communication too much, and I've about had it

Would you buy this company's products second-hand?
Perhaps. Depends on seller.

 

* What did you order?
Honey elf purerose skin with makeup, a season limited wig.

* When did you order?
2011-04-21

* How was the communication?
Good.
I used 1:1 board to add request for elf ear of Honey and they were great.
But don't know why I didn't get a shipping notice in email.

* How easy was it to pay?
I used Paypal and it's very easy.

* How long did it take to ship?
1 month and 3 weeks.

* Was the quality appropriate for the price, in your opinion?
Yes for doll.
Little too expensive for wig though...

* Did the item look like the sales pictures?
The doll does look like the sales pic. (The faceup doesn't really that great - but what else you could demand for a $30 default faceup?)
You need to stylise the wig heavily to look like the official pic.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
--

Would you order from this company again?
Yes

Would you buy this company's products second-hand?
Yes

 

MODS, please move to where appropriate. I'm not sure if it belongs here or not.

OK... So, I ordered a Leekeworld Ent Soda in Rose skin (no extra requests, nothing special, very basic) on 4/21 by layaway. After talking to some people I realized people were making a bunch of different requests. I had asked them if it were possible to change her to natural skin yet or if it were too late on their board but with reply by email. They said it wasn't too late. I changed my mind and told them I did NOT want to change my order by AOL mail. ( http://a2.sphotos.ak.fbcdn.net/hpho...0310851923169_649888168_9178059_1735046_n.jpg) They said this was fine about not changing and the wig choices by AOL mail.

5/31 I finished my layaway and told them. They said it was understood. I ran the Waiting thread so I saw that a bunch of people who ordered after me was getting their dolls. A person asked when hers would be shipped and was told "next week". People who were told they'd have to wait longer because they had special request were getting theirs. So 6/13 I asked when they would be sending mine (in a nice way of course, just curious when they'd do it, not demanding or anything). They said they'd send her soon. Another week goes by.

6/20 I ask them again when they think they will send her.
"We checked your order.
When we send customers's items, we take turns to finish to pay the payment.
We found that you paid the payment lately.
Now we are preparing your items.
We will send them as soon as possible."
What?! They knew since 5/31 I had finished my layaway! Ok... so that information wasn't passed on as it should have been. Ok. Fine.

6/26 I received my package. w00t w00t. I tremble in excitement as I open her. Then I took the bubble wrap off and... she was in Natural skin. I wanted to rage, I wanted to throw a fit, I wanted to cry. Ugh, ok, mistakes happen (though with as basic as my order was it really shouldn't have). I sent them a message:
"Hello. I just got my order #20110421-39. I ordered Rose Skin but received natural skin. Also I got twig horns but I'm wondering if I can exchange for wood since I have to exchange anyway.

http://i339.photobucket.com/albums/n478/NatashaMonchil/Leekworld%20Ent/100_3868.jpg?t=1309049840
http://i339.photobucket.com/albums/n478/NatashaMonchil/Leekworld Ent/100_3875.jpg?t=1309049742"

They told me this:
"We checked your order.
You asked us to change her skin to baisc skin.
You said that

Hello. I made an order (my number is 20110421-39) of a Soda ent in Rose skin. I was wondering if it was too late to change the skin from Rose to Normal skin? I am doing a layaway so I didn't think you'd have started her yet.

Also, I wanted to specify that I'd like the Soda wig and blue eyes with her please. I know a lot of other people are making special requests but I'd just like the default please.

Thank you so much for everything you are doing!

And we replied

Dear customer
Thank you for shopping with Leekeworld.

We have checked your order.
We will change the skin color to Basic skin.

Please check it again.

Thanks a lot and have a good day.
From Leekeworld"

OMG are they serious?! So of course I screen cap the message that I DIDN'T want to change the skins and showed them. They replied:

"Dear customer
Thank you for shopping with Leekeworld.

You asked us to change the skin.
We don't change your skin if you didn't request.
Because you said that you wanted to change to the basic skin.
So we told our doll artist to change it.

If you don't want to get the basic skin, we can change her skin to purerose skin.
But you should pay the shipping fee to us.

If you have any questions, please feel free to contact us.

Thanks a lot and have a good day.
From Leekeworld"

I am LIVID at this point. I should have to pay the shipping back for their mistake?! The only problem here is AOL didn't save the message that they had replied that they didn't change the skin color. The skin color was never changed in the order status. I was never given any other confirmation that the skin color was changed. I don't think this is fair at all!!! I want to make a reply to them but I can't trust myself to be nice at the moment.

I guess I have to chalk it up to a life lesson to screen cap all messages between myself and companies since they can't seem to keep their information straight? It's bad when it gets to this point. I'm not the only one who's had problems with the Ents so far. One girl received hers without blushing which she bought.

I'm just so upset at the whole thing I never want to order from Leeke again much less deal with them anymore for my ent and I don't even want her anymore. I wish I could just ask for a refund.

 

* What did you order? A Pre-order Project Doll Fly Mikhaila
* When did you order? May 30
* How was the communication? Great, I asked to change the skin I had chosen, they replied the next day and changed the skin.
* How easy was it to pay? A little complicated because I did a layaway plan and filling in the message with the specifics was a little nerve wrecking.
* How long did it take to ship? A little over a month but it was a pre-order.
* Was the quality appropriate for the price, in your opinion? Yes,
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem? Not applicable.
*Would you purchase from them again? Yes
*Would you buy this company's products second-hand? Depends on seller

 

* What did you order? Fly Mikhaila with special request faceup
* When did you order? June19
* How was the communication? Very good. I asked them to change her faceup for me and they responded politely in a coupe of hours
* How easy was it to pay? Easy, paypal
* How long did it take to ship? A little over a month
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem? Not applicable.
*Would you purchase from them again? Yes
*Would you buy this company's products second-hand? yes

 

I just ordered a head from them. Communication was super easy. My answers were answered very quickly.

Shipping was also very fast.

Compared to other resin articles I have, the quality is excellent. I am very satisfied.

If I every intend to purchase a doll again, Leekeworld would be one of the companies I would consider.

 

1. What did you order?

NS Clarice with face up & WS Florence

2. When did you order?

I ordered Clarice on July 7th. On July 21st I bought Florence. I asked Leeke if I could merge the orders together to save on shipping. They said yes.

3. How was the communication?

Great! I had a few questions that I asked and I received prompt replies. I asked if I could switch body colors for Clarice from pure rose to normal skin a few days after I ordered. I asked what size eyes Clarice wore and measurements for her head since I was buying her glasses. They always answered my questions.

4. How easy was it to pay?

Very easy. I paid using paypal.

5. How long did it take to ship?

Clarice - Ordered July 7th - Shipped Aug 26th - Arrived Aug 30
Florence - Ordered July 21st - Shipped Aug 26th - Arrived Aug 30

It took 36 days for the dolls to be shipped out and 41 days to arrive.

6. Was the quality appropriate for the price, in your opinion?

Yes! The quality is amazing. I really want to own more Leeke dolls. The face up on Clarice is really well done.

7. Did the item look like the sales pictures?

The dolls looked even better in person.

8. Were you satisfied with the product?

Yes, I was very satisfied! I would order from them again.

9. If you weren't satisfied, how did the company solve your problem?

N/A

 

What did you order?
Fly Mikhaila(PR) with special request on faceup

When did you order?
June 29th

How was the communication?
Great they answered allways very quickly

How easy was it to pay?
By Paypal, easy

How long did it take to ship?
I asked them if they can shipp her at September,
because I was out of country all August. They shipped
maybe 27th August. And when I came home 1st Sept.
she was waiting for me

Was the quality appropriate for the price, in your opinion?
Yes, she is perfect

Did the item look like the sales pictures?
Yes, just perfect, so sweet

Were you satisfied with the product?
Yes Im very happy with my doll.

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
Yes, if I saw someone I liked.

Would you buy this company's products second-hand?
Why not.

 

1. What did you order?

some wigs and make up tools

2. When did you order?

9/10/2011

3. How was the communication?

Good I received fast replies to all my questions.

4. How easy was it to pay?

I used bank transfer and had no problems.

5. How long did it take to ship?

I placed the order on october 9, it took 3 days to confirm the transference (its normal) so they shipped everything on october 12, I received it 2 days later on october 14.


6. Was the quality appropriate for the price, in your opinion?

Yes, all the products have really nice quality, Im in love with the wigs.

7. Did the item look like the sales pictures?

yes, some wigs more than others but everything is nice.

8. Were you satisfied with the product?

very satisfied

9. If you weren't satisfied, how did the company solve your problem?

N/A

 

What did you order?
Wig LR-092_E (ChocoBrown)
LG-Glass eyes 141 (18mm)

When did you order?
October 15th

How was the communication?
There were no questions, so no communication. I only got no confirmation for payment or shipping, but found out that the status of my order is in my leeke profile 'D

How easy was it to pay?
Paypal rocks. Yes, very easy.

How long did it take to ship?
They shipped on October 17th, it arrived today. Faster than I thought!

Was the quality appropriate for the price, in your opinion?
Yes, quality is awesome. The wig looks and feels nice, the eyes are simply amazing!

Did the item look like the sales pictures?
Yes, exactly.

Were you satisfied with the product?
Yup!

If you weren't satisfied, how did the company solve your problem?
-

Would you order from this company again?
Yes!

Would you buy this company's products second-hand?
Yes.

 

* What did you order?
One wig and some clothes

* When did you order?
December 9

* How was the communication?
None was needed

* How easy was it to pay?
Very easy - through Paypal

* How long did it take to ship?
Ordered on the 9th, shipped on the 11th, arrived on the 14th

* Was the quality appropriate for the price, in your opinion?
Yes!

* Did the item look like the sales pictures?
Yes! The wig is so cute, and practically pre-styled.

* Were you satisfied with the product?
Yes!

 

What did you order? A basic Mikhaila, a wig, and a pair of antlers.

When did you order? I can't remember the exact date, but I think it was early November.

How was the communication? I never really needed to communicate with them. :P

How easy was it to pay? Very easy.

How long did it take to ship? It was a really short time, about 2 weeks I think!

Was the quality appropriate for the price? Definitely! All of Leekeworlds items are high quality.

Did the item look like the sales pictures? Yes~

Were you satisfied? Very.

 

* What did you order?
Three wigs in limited colours
* When did you order?
December 29th 2011
* Did you order directly from the company, or through a distributor or dealer?
Direct from the company
* How was the communication?
Acceptable, though it could have been better, wasn't informed when it was actually shipped out, status never changed even after they had arrived nor was I given a tracking number or anything such as that, however, when I messaged them to enquire they replied the same day, so that's a plus I guess.
* How easy was it to pay?
Very easy, just used paypal
* How long did it take to ship?
Around 26 days, ordered on the 29th December, arrived on 23rd january
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
More or less, colour's looked slightly different, but that was expected.
* Were you satisfied with the product?
Yes
* Would you order from this company again?
Yes
* Would you buy this company's products second-hand?
Definitely

 

* What did you order? Two pairs of glass eyes, and a wig.
* When did you order? 19th Jan, 2012
* How was the communication? No communication needed, order status updated on site.
* How easy was it to pay? Paid easily with paypal.
* How long did it take to ship? Two days after the order was placed.
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Sure did.
* Were you satisfied with the product? Yes, the quality is great.
* If you weren't satisfied, how did the company solve your problem? N/A
*Would you purchase from them again? I purchase accessories from them often. (:
*Would you buy this company's products second-hand? Yep.

 

What did you order?
An outfit and shoes.

When did you order?
Last week

How was the communication?
There was no communication needed.

How easy was it to pay?
Very easy. As always.

How long did it take to ship?
Just a few days. I was surprised how quick they shipped this time.

Was the quality appropriate for the price, in your opinion?
Yes, absolutely. The dress looked even better IRL.

Did the item look like the sales pictures?
Yes.

Were you satisfied with the product?
Absolutely.

If you weren't satisfied, how did the company solve your problem?
-

Would you order from this company again?
Yes.

Would you buy this company's products second-hand?
No.

 

* What did you order?
1) Kiel Ent Soda (pure rose) with face-up, eyes & 2 wigs; Kiel Ent Sweet (tan) with face-up, eyes & 2 wigs.
2) Fly Mikhaila with face-up, 2 non-default wigs & 1 pair of eyes.
* When did you order?
1) The order for the Soda Ent was placed on 4/22; the Sweet Ent was ordered 5/2, and the two orders were combined at that time.
2) The doll was ordered 6/24/11; the wigs were ordered on 8/11/11, and the orders were combined at that time.
* How was the communication? Leeke has always been very prompt and friendly in their communication. They agreed to numerous special requests on the orders (substituting in my special requests for the wigs & eyes in the Ent default sets, changing the Sweet to tan skin - which was not offered in that order period, and making an adjustment to the face-up on the Fly Mikhaila), in addition to combining orders both times. They were exceedingly pleasant and cooperative! When I had a couple of issues (described below), they were also very helpful.
* How easy was it to pay? Very easy - manual Paypal payments.
* How long did it take to ship?
1) Final layaway payment was made 6/24, items arrived 7/15.
2) Final payment 8/15, arrived 9/14.
* Was the quality appropriate for the price, in your opinion? Yes. Some of the wigs had problems but the quality was still generally good. For the dolls & face-ups, absolutely.
* Did the item look like the sales pictures? One of the wigs (6-6.5" size) looked nothing like the photographs, such that I wasn't even sure it was the right wig. The other wigs have been pretty close. One of the pairs of eyes looked quite different in person, but I expect it was a lighting issue; the other eyes were fine. The dolls & face-ups were perfect.
* Were you satisfied with the product? Absolutely.
* If you weren't satisfied, how did the company solve your problem? I e-mailed them about the wig. I had also requested that for the Ent Sweet, they do the default face-up for the regular edition rather than the Ent face-up. They agreed, but apparently forgot, as she arrived with the Ent version f/u. They did offer to re-do the face-up if I sent the head back and they asked for photographs of the wig to determine what they could do about it. I ended up not having time to deal with it, so I did not follow up on either issue, for which I do not fault them.
* Would you order from this company again? Absolutely! I already have and look forward to dealing with them again.
* Would you buy this company's products second-hand? Certainly.

 

* What did you order?
A wig, LR-105 size 9.5 to 10 inches

* When did you order?
January 2, 2012

* How was the communication?
Okay. I got an order confirmation but that's it. I did not receive a shipping notice.

* How easy was it to pay?
Easy. They accept PayPal.

* How long did it take to ship?
Not sure. Since I did not receive a shipping notice I don't know when it left them. It arrived at the end of January.

* Was the quality appropriate for the price, in your opinion?
The quality was okay given the price. There was a problem with the wig (described below).

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
No. The wig measured only 9 inches around on the inside, and I ordered one specifically that was 9.5 to 10 inches to fit my Soom Idealian 72. He's got a big head. The wig would not stretch enough to fit, and was so tight it popped off when I did manage to wrench it on his head.

* If you weren't satisfied, how did the company solve your problem?
They did not resolve the problem. It took several tries to get their rep to understand or accept that they had sent the wrong size (either by error or someone made it too small). After several e-mails with them over the course of a week, they finally offered to accept a return of the wig if I mailed it back to them (they indicated they could use it if I couldn't), but did not specify if they would refund any of my money or pay for the shipping costs to send it back to them. At that point, I gave up and have decided to sell it elsewhere.

* Would you order from this company again?
No. Although I have been happy with my Leeke orders in the past, when something went wrong they provided poor customer service. I don't give future business to companies that do that.

* Would you buy this company's products second-hand?
Maybe, especially if someone is trying to unload a product after a similar customer service experience.

 

* What did you order?
Two wigs

* When did you order?
December 15th, 2011

* How was the communication?
It was okay. I received an order confirmation and a shipping notice.

* How easy was it to pay?
Paypal - Easy

* How long did it take to ship?
They shipped it out four days after the order was confirmed.

* Was the quality appropriate for the price, in your opinion?
The wigs were very nice and met the standard of quality for the price.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
Wig LR-104_M in Goldenrod and a pair of LGS-017 glass eyes in 14mm.

* When did you order?
3rd March 2012

* How was the communication?
I received an order confirmation, but no shipping notice. I had to log into my account to check the shipping status and get the tracking number.

* How easy was it to pay?
I used PayPal. It wasn't difficult, but I prefer sites that use an automated checkout rather than having to send the money manually.

* How long did it take to ship?
It shipped on 5th March, two days after I placed the order and one day after the payment was confirmed.

* Was the quality appropriate for the price, in your opinion?
Yes. The wig is soft and well constructed, and the eyes are vivid colour and noticeably higher in quality than lower grade/cheaper glass eyes.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes, very.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, I would.

* Would you buy this company's products second-hand?
Probably.

 

* What did you order?
Leekeworld Mikhaila basic in Pure Rose skin, and a couple of wigs.

* When did you order?
March 1st.

* How was the communication?
Excellent. I had some questions about shipping and they were VERY fast in replying.

* How easy was it to pay?
Very easy.

* How long did it take to ship?
Everything shipped March 16th.

* Was the quality appropriate for the price, in your opinion?
Absolutely! The wigs are high quality and my Mikhaila is amazing. From her faceup to her construction she's a gorgeous doll.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Very much so.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Absolutely.

* Would you buy this company's products second-hand?
Yes.

 

What did you order?

Eyes, shoes, pants, shirt, wig, and hat.​

When did you order?

13 Mar 12
​

How was the communication?

There was no communication needed throughout my order process.​

How easy was it to pay?

Very easy via paypal.
​

How long did it take to ship?

I actually ordered, and was pleasantly surprised when I got my order 2 days later. This was my very first BJD related purchase, so I was ecstatic!
​

Was the quality appropriate for the price, in your opinion?

My first time buying BJD related items, of course it seemed a bit pricey..But the quality is amazing, and to me it was definitely worth it. ​

Did the item look like the sales pictures?

Everything was exactly as pictured. The only thing that wasn't was the wig. I love it regardless, but it being styled in the company pictures gave me the idea it would've looked much different. So..Wasn't what I had expected, but it's still gorgeous, so I'm happy with it nonetheless. ​

Were you satisfied with the product?

Yes, very.​

 

What did you order?
Two wigs in RealCarrot.
When did you order?
30 Dec 2011
How was the communication?
None, didn't need it.
How easy was it to pay?
easy, through Paypal.
How long did it take to ship?
about a month, I think.
Was the quality appropriate for the price, in your opinion?
Yes.
Did the item look like the sales pictures?
Yes.
Were you satisfied with the product?
Very. Will be ordering again!

 

What did you order? A Leekeworld D FOX Warrior

When did you order? March 4th

How was the communication? It was decent, there was confusion about my address which I had forgotten to add the city and I corrected it but they kept emailing me that my order address is still missing my city. It shipped fine though.

How easy was it to pay? It was okay, I did not use paypal, and when I ordered my credit card company canceled the order immediatly because they were worried it was not a correct transaction, but when I got that sorted, I was not able to pay with my card anymore because several needed options were missing. I had to delete the cookie on my browser to pay.

How long did it take to ship? About a month.

Was the quality appropriate for the price, in your opinion? I guess, but $320 for a doll that is unpanted, comes with no eyes hair or clothes, and is a Yo-SD size is more then I am probably going to pay again for such a doll.

Did the item look like the sales pictures? All things considered, it looks exactly as it was advertised, minus the paint, eyes, hair, with a different head...

Were you satisfied with the product? I am very satisified, I love my new doll and can't wait to get her painted.

 

* What did you order? Limited Edition Fox Warrior, Clean set for SD, elastic for SD, they also let me combine orders because I forgot to add their Eyelash glue

* When did you order?
March 6th 2012

* How was the communication?
Communication was very good, I got a reply within a day of asking which I found fast considering other companies.

* How easy was it to pay?
I used a layaway and Paypal, it was all very easy to set up (the layaway plans) and they confirmed the payment when I did tell them I made a payment via their message board.

* How long did it take to ship?
The Shipping was incredible... my doll was ready when I finished my layaway and the shipped it the very next day. I have to say I was happily surprised, I was expecting a couple od weeks to go by before my doll got to me. She arrived 2 days before my birthday

* Was the quality appropriate for the price, in your opinion?
Yes it was! There was a lot of stuff for this doll and shipping was free.

* Did the item look like the sales pictures?
Yes minus the faceup which I will do myself

* Were you satisfied with the product?
The doll does not stand by itself with the fox legs. I think more ingeneering should have gone into that part.I will have to use a stand. Also the armor arm is double jointed and the doll is single jointed. I don;t know maybe it's just nitpicking but I would have liked that both arms would have been doublejointed.

* If you weren't satisfied, how did the company solve your problem?
Well it's not really disatisfication as poor planing on their part. The doll is fine and complaining to them won;t change anything. But I did pointed it ut to them and they will look into it. But the doll is fine. I will try hot glue to help with the standing part.


All in all Leekeworld was a delight to do buisiness with and I would do businees with them again in a heartbeat

 

What did you order?
Wig size 8-9 in Evecream

When did you order?
12/06/2012

How was the communication?
I didn't need to communicate with them

How easy was it to pay?
Easy enough, I paid through paypal

How long did it take to ship?
They shipped quite fast - guaranteed delivery was the 18th, but it arrived two days before that on the 16th (so 4 days in total)

Was the quality appropriate for the price, in your opinion?
Almost, please see below.

Did the item look like the sales pictures?
Yes it did

Were you satisfied with the product?
The wig certainly looked like what I was expecting, but it was kind of slimy and greasy, very strange and not very pleasant. I don't think I would order another wig from them.

 

* What did you order?
Wig LR-102_D in Pale Turquoise

* When did you order?
9th July 2012

* How was the communication?
I received an order confirmation, but no shipping notice. I had to log on to the site to get my tracking number and also noticed that my order was marked 'delivery confirmed' as soon as I had paid, although I knew it was impossible for my order to have shipped so quickly.

* How easy was it to pay?
I used PayPal. Leeke want you to send payment to their webmaster@leeke... email account rather than have an automated check out system on site. I don't mind doing this but I do prefer automated check out.

* How long did it take to ship?
According to the site my order was delivered immediately! According to the tracking information though, it left Leekeworld on the 9th July and arrived with me today, 13th July. This shipping timeframe is what I've come to expect from Leeke.

* Was the quality appropriate for the price, in your opinion?
Yes and also no. I love the colour and the style (in the pictures on site), but I don't think that a $27 wig should have a visible wig cap or lots of stray hairs. This wig will take a little extra styling to look as it does on the site.

* Did the item look like the sales pictures?
Mostly. I was prepared for some differences because Leeke's sales pictures all demonstrate wigs on larger dolls, so ordering smaller size wigs, even in the same style, will look a bit different.

* Were you satisfied with the product?
Yes, on the whole.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, I would. I do think that maybe Leeke needs to evaluate the price of their wigs against the current quality though. I have had previous wigs that were excellent quality, but I read about Leeke's fluctuating quality in wigs before I placed the order and decided to take the risk because I wanted this particular colour.

* Would you buy this company's products second-hand?
Probably.

 

* What did you order?
Large order containing 2 pairs of eyes, 1 wig, 1 pair of boots, 2 heads, and 1 body.

* When did you order?
06/12/2012.

* How was the communication?
Very good and responsive. I made a mistake typing in my information and they were quick to assure me that they'd correct it when the item was complete and ready to ship. I would have liked for them to send me an email when the item actually did ship, though that's a minor complaint.

* How easy was it to pay?
Very, using Paypal.

* How long did it take to ship?
About 4 days from when I actually knew it was coming.

* Was the quality appropriate for the price, in your opinion?
Yes on the whole, though the wig could have used a bit of extra work before it was sent out.

* Did the item look like the sales pictures?
Pretty much exactly.

* Were you satisfied with the product?
Yes, very!

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Yes.

 

Overall very happy, items posted super quick.

* What did you order? Several D sized wigs and shoes for Unoa
* When did you order? 1/8/2012
* How was the communication? Good
* How easy was it to pay? Easy, paypal
* How long did it take to ship? Not long at all, received within a week was very impressed
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order?
Three wigs in SD-size (in stock, ordered through Sweet'n'Honey in Germany)
* When did you order?
06/04/2012
* How was the communication?
Okay. A few days after my order S'n'H informed me, that one wig was already sold out, so I chose another as replacement ^^
* How easy was it to pay?
Easy, trough bank transfer
* How long did it take to ship?
1 1/2 weeks
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes (with a bit of styling)
* Were you satisfied with the product?
Overall yes. The wigs are only just a little bit too big for some of my SD heads (or the heads are too small), but I already ordered some silicon caps, I hope with them, the wigs will fit ^^
* If you weren't satisfied, how did the company solve your problem?
/

 

* What did you order?
Summer event wig (one wig for $16USD)

I ended up getting W_110 in the colour "Real Champagne" which is not listed on the site.

* When did you order?
8/27/2012
* How was the communication?
N/A
* How easy was it to pay?
Paypal, very easy!

* How long did it take to ship?
Roughly 3 days, I got the item on Thursday the 30th

* Was the quality appropriate for the price, in your opinion?
Yes, the wig is really pretty!

* Did the item look like the sales pictures?
It was a mystery event.

* Were you satisfied with the product?
Yes, very much! Although I think the wig looks more like a girl style than a boy's (and I specified boy style), but I still really like the wig!

* If you weren't satisfied, how did the company solve your problem?
N/A

 

* What did you order?
Customeize LR-020[Goldenrod][WhisperBlue][D(6~6.5inch)] Wig

* When did you order?
16/07/12

* How was the communication?
I received an order confirmation email but no Payment received/Item Shipped emails/notification, I had to check at the website myself.

* How easy was it to pay?
Easy using Paypal.

* How long did it take to ship?
It was shipped exactly one month later on 16/08.
I'm happy with the waiting period as it should be 50 days according to the webpage.

* Was the quality appropriate for the price, in your opinion?
Yes, I think the quality this time is pretty good. I bought a wig from them last time and the wig was not worth the price, but this one is acceptable.

* Did the item look like the sales pictures?
Looks more beautiful on my doll!

* Were you satisfied with the product?
Satisfied this time.

* If you weren't satisfied, how did the company solve your problem?
N/A.

* Would you order from this company again?
Sure, as long as the wig(s) turns out fine!

* Would you buy this company's products second-hand?
Yep, if I like the items!​

 

What did you order?
A wig of Greek style
When did you order?
2010
How was the communication?
Sceond hand
How easy was it to pay?
Easy, through my friend
How long did it take to ship?
2 days
Was the quality appropriate for the price, in your opinion?
Yes, high quality.

Did the item look like the sales pictures?
A little diffrent.But Pretty
Were you satisfied with the product?
Yes, very very
If you weren't satisfied, how did the company solve your problem?
not yet
Would you order from this company again?
Yes, waiting for the better design
Would you buy this company's products second-hand?
Yes, I did often.​

 

* What did you order?
Two 9-10 mohair wigs, one limited color 6-7 fiber wig (olive green), a pair of lavender hair strands, a bottle of wig conditioner, some magnets, a pair of lashes for me.
A customizable two colour wig (+ the gift wig included) for a friend.
* When did you order?
1st of August.
* How was the communication?
Didn't have any during the order processing period, very quick with the inquiry after I received the order (see below).
* How easy was it to pay?
Very easy - Paypal.
* How long did it take to ship?
A month and a few days.
* Was the quality appropriate for the price, in your opinion?
No
The Olive green wig is incredibly rough and plasticy.
* Did the item look like the sales pictures?
Not at all. The 7-8 'two-colour' wig we received not only looks nothing like the sales pictures (much longer, bangs are entirely different, the layering is also different), but it is actually one colour. It was ordered in pale turquoise and whisper blue, and we did check owner pictures of the two colours - they are different. Our wig is the same tone all over .___. However, the mini label on it mentions it is the same style and colours we ordered.
* Were you satisfied with the product?
The Olive wig is pretty dreadful quality, but I'll try some hair softener. Although the two mohair wigs (which are lovely quality!) are labelled as 9-10, they do not fit my type 2 Lishe's head, who fits 8-9s without a problem most of the time. No chance I'll ever fit my Chiwoo and my Summery into them. My friend is incredibly disappointed in her so called 'two-colour' wig, and they forgot to send the gift wig. I know it's called a gift, but at $40 for a wig (that isn't even special in any way), them promising to send a gift wig on the product's page sounds pretty much like a deal to me.
* If you weren't satisfied, how did the company solve your problem?
I wrote to Leeke about it, and this is the reply I have received:

Overall, I am incredibly disappointed and feel sort of betrayed, too. I always loved Leeke's wigs and many people say such great things about them, I certainly did not expect my first order to be so very problematic. If I had a scales, I would weigh the box with all of its contents to see if it matches the weight on the customs form, but it certainly didn't look like it had ever been opened (no tape over old tape, everything was still in a neatly taped roll of bubble wrap inside the box etc)
I do not recommend dealing with them. Had they admitted their mistake and offered to fix up the missing wig problem, I could've lived with wigs that were nothing like what we wanted, but here they're pretty much claiming we lied and that they made no mistake. Way to go, Leeke customer service!

 

* What did you order?

Several Unoa sized wigs in P.M blonde and the limited bright beige. Three pairs of horns, a pair of limited eyes. Silicone wig cap

* When did you order?

August 21,2012

* How was the communication?

Excellent! I actually ordered the wigs in a bigger size then needed so i sent them a message and they replied/ helped me with my problem in less then 3 days.

* How easy was it to pay?

Very, just sent the payment through PayPal

* How long did it take to ship?

A little over a month

* Was the quality appropriate for the price, in your opinion?

Yes it was. I admit I was leery of spending the money for some of the wigs but they turned out to be full and beautiful!

* Did the item look like the sales pictures?

They all did!

* Were you satisfied with the product?

Very satisfied

* If you weren't satisfied, how did the company solve your problem?

N/A

I was very happy with my whole order. I've ordered from leekeworld before and even own several secondhand wigs. They are by far my favorite company for wigs. Now I'm waiting for more styles for Unoa!

 

What did you order?
I ordered 5 wigs, 2 were limited edition colors.

When did you order?
First week of August 2012, during their Summer 2012 Season Limited event.

How was the communication?
Almost a month had passed before we decided to contact Leekeworld to ask how our orders were coming along. They answered promptly and politely.

How easy was it to pay?
Easy. Paying through PayPal was very convenient.

How long did it take to ship?
It took almost 6 weeks.

Was the quality appropriate for the price, in your opinion?
For the most part, yes.

Did the item look like the sales pictures?
All but one wig looked exactly like the product photos posted by Leekeworld. One particular wig's curls simply did not "sit" properly on the doll's head and looked awkward.

Were you satisfied with the product?
The previously-mentioned wig was too tight, in addition to being awkward. The colors of the wigs and the styling was beautiful, though. I was completely satisfied with 4 out of the 5 wigs, and I remain neutral about that one awkward wig.

If you weren't satisfied, how did the company solve your problem?
I didn't raise my concern about the too-tight, awkward wig with Leekeworld, because the wig suited my Lati Yellow perfectly (though it was supposed to fit a YoSD).

 

* What did you order?
A 6-7 wig in their limited Black Berry colour, a limited 'art' 8-9 wig and a pair of glass eyes.

* When did you order?
26th July 2012 (as part of a group order)

* How was the communication?
N/A - I bought through a group order. The group leader didn't report any problems with their communication.

* How easy was it to pay?
N/A - the group leader paid via PayPal

* How long did it take to ship?
About a month and a half.

* Was the quality appropriate for the price, in your opinion?
Yes. Both wigs are very soft and sturdy, and look great without styling products. The eyes are a bright colour with threading, and there are no defects.

* Did the item look like the sales pictures?
The Black Berry wig and the eyes looked as the sales photos. The art wig was more of a teal-blue tone than the purple-blue of the photos, but it's still really gorgeous and the roots are slightly pearlescent. It's easily the prettiest wig I own, and well worth the slightly higher price.

* Were you satisfied with the product?
Yes, definitely.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, I would.

* Would you buy this company's products second-hand?
Yes, and I have in the past.

 

What did you order?
3 wigs in limited colors and a pair of curly clip-ons

When did you order?
End of July (Summer 2012 event)

How was the communication?
They were quick to reply (within a day) and they were very polite and helpful.

How easy was it to pay?
Easy with Paypal

How long did it take to ship?
About a month and a half

Was the quality appropriate for the price, in your opinion?
I was already expecting the worst after reading other reviews about leeke, but the quality of the wigs I got aren't that bad. You just need to style a certain way so the wig cap isn't visible in the front. Could be better, but I still like heat-resistant wigs. The clip-ons, though, arrived super messy, and I'm not sure how to fix them.

Did the item look like the sales pictures?
Yes, except I'm not particularly happy with one of the limited colors, as the color in the promo photo does not compare to how it looks in real life :/

Were you satisfied with the product?
Yes and no. The other wigs are good, but not the off-colored wig and the messy clip-ons.

If you weren't satisfied, how did the company solve your problem?
I don't think I can ask them to change my one wig just because I didn't like the color IRL, so I won't try. But I probably won't keep it.

 

What did you order?

Wig thinning scissors, pastels, eyelashes

When did you order?

September 29th, 2012

How was the communication?

This was the only failing, tbh. There was no communication outside of an official receipt shortly after the sale was complete...and I kind of like getting an email telling me that my product is shipping/in the mail so I know to expect it. >.>;

How easy was it to pay?

Easy enough through Paypal.

How long did it take to ship?

It arrived today, on October 9th, 2012. So, uh, 1-2 weeks, I guess?

Was the quality appropriate for the price, in your opinion?

I've yet to toy around with the pastels for faceups, but at $6.50 for 64 pastels? It seemed like a pretty good deal.

The eyelashes look pretty good.

The scissors are nice and sharp, too.

Did the item look like the sales pictures?

Yup.

Were you satisfied with the product?

I'd say so. :3

If you weren't satisfied, how did the company solve your problem?

N/A

 

* What did you order? a bjd my leekeworld makhila
* When did you order? in july
* How was the communication? amazing i couldnt ask for anything better especially cause i had alot of questions.
* How easy was it to pay? very easy it was done though paypal
* How long did it take to ship? about a month and a half i also had a face up
* Was the quality appropriate for the price, in your opinion? yes diffidently i also got her with an event doll that i sold for 60 pounds
* Did the item look like the sales pictures? yes
* Were you satisfied with the product?yes she was my dream doll i love her cant believe i got her
* If you weren't satisfied, how did the company solve your problem? i was not unsatisfied

 

* What did you order? Orientdoll Tae(full doll and head) +3 pairs of glass eyes and a pair of shoes.
* When did you order? June 8,12
* How was the communication? pretty ok
* How easy was it to pay? Pretty easy. I got layaway and paypal.
* How long did it take to ship? 3-4 days after last payment.
* Was the quality appropriate for the price, in your opinion? Yes and no. The seam lines are very visible.
* Did the item look like the sales pictures? Yes, except the skintone. The colored skins are known to change by batch. + the shoes's color don't really look the same as the picture.
* Were you satisfied with the product? Yes, except for the hands. The other parts I could fix easily, like seams and inside the head, but the hands had holes in them. It's good that it's just in the middle of the fingers.
* If you weren't satisfied, how did the company solve your problem? The communication is ok. They sent me another pair of hands quickly. Sadly, they have the same problem. I am considering whether or not to get another pair.

 

[FONT=&quot] First[/FONT]


[FONT=&quot]* What did you order? [/FONT]

[FONT=&quot] one wigs MSD size ,silicon cap, eyes, Sponge Pape FINE #240~#320, Medium #180, MicroFine #1200~#1500, Wig Essence, [/FONT]spong block[FONT=&quot][/FONT]

[FONT=&quot]* When did you order? [/FONT]

[FONT=&quot] may 15 (2012)[/FONT]
[FONT=&quot]* How was the communication?[/FONT]

[FONT=&quot]Good[/FONT]
[FONT=&quot]* How easy was it to pay?[/FONT]

[FONT=&quot] paypal[/FONT]
[FONT=&quot]* How long did it take to ship?[/FONT]

[FONT=&quot] 3 days[/FONT]
[FONT=&quot]* Was the quality appropriate for the price, in your opinion? [/FONT]

[FONT=&quot]very good[/FONT]
[FONT=&quot]* Did the item look like the sales pictures?[/FONT]

[FONT=&quot]yes[/FONT]
[FONT=&quot]* Were you satisfied with the product?[/FONT]

[FONT=&quot]yes[/FONT]
[FONT=&quot]* If you weren't satisfied, how did the company solve your problem? [/FONT]

[FONT=&quot] [/FONT]
[FONT=&quot]The second
[/FONT]

[FONT=&quot]* What did you order?[/FONT]

[FONT=&quot] Limited wigs royal carrot size M , siliconcap size M, [/FONT]spong block[FONT=&quot][/FONT]
[FONT=&quot]* When did you order? [/FONT]

[FONT=&quot]July (2012)[/FONT]

[FONT=&quot]* How was the communication?[/FONT]

[FONT=&quot]Good[/FONT]

[FONT=&quot]* How easy was it to pay?[/FONT]

[FONT=&quot] paypal[/FONT]
[FONT=&quot]* How long did it take to ship?[/FONT]

[FONT=&quot]30 days[/FONT]
[FONT=&quot]* Was the quality appropriate for the price, in your opinion? [/FONT]

[FONT=&quot]No[/FONT]
[FONT=&quot]* Did the item look like the sales pictures?[/FONT]

[FONT=&quot]The color is not look like picture, thin hair T_T[/FONT]
[FONT=&quot]* Were you satisfied with the product?[/FONT]

[FONT=&quot]No, [/FONT] I was disappointed about wigs[FONT=&quot][/FONT]
[FONT=&quot]* If you weren't satisfied, how did the company solve your problem? [/FONT]

[FONT=&quot]I hope next time leeke pay more attention[/FONT]

 

* What did you order?
A wig, eyelashes, and lace.
* When did you order?
November 30, 2012
* How was the communication?
No communication was needed.
* How easy was it to pay?
Very easy. I used Paypal.
* How long did it take to ship?
Shipping was quick. It only took about five days for me to receive my package.
* Was the quality appropriate for the price, in your opinion?
Very much so.
* Did the item look like the sales pictures?
Yes, they did.
* Were you satisfied with the product?
Yes!

 

* What did you order?
A wig!
* When did you order?
Agh, can't remember. Mid-October.
* How was the communication?
I ordered from Denver Doll (A U.S dealer for LeekeWorld products) and they always are excellent with communication. Emails to confirm payment, tell you shipping cost, and tell you when it shipped along with tracking link.
* How easy was it to pay?
Easy peeeeasy
* How long did it take to ship?
Super quick (Since it was coming from DDE) 2-3 days or so?
* Was the quality appropriate for the price, in your opinion?
The quality was nice! Very soft wig, layers were cut in a way that looked like a human's layers would be cut!
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Overall on the quality, yes. The color, not so much. I ordered Sandy Brown/Goldenrod and expected a brown with blonde chunks/streaks, but the colors were so close that it didn't look streaked at all (but that isn't the company's fault, that is my fault for not looking at the color chart before purchase)

 

* What did you order?
3 wigs. One special pre-order October wig "Mystery"

* When did you order?
Mid-October.

* How was the communication?
No communications. My email to Leeke World went unanswered.

* How easy was it to pay?
Easy

* How long did it take to ship?
1.5 months

* Was the quality appropriate for the price, in your opinion?
Very good quality

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Quality wise, yes, I'm satisfied. One of the wigs, the black short wig did not suit any of my dolls, so it's up on eBay for resale at a lowered price. However, that is a misjudgement on my part, it's hard to really tell whether a wig is suitable or not unless you try it on your dolls. So, it's pretty common that a wig is not suitable. The wait time for the pre-order wig was too long but the wig is very lovely.

One of the wigs suited my doll Howl (Luts) so well, I've decided not to sell him. His head was up for sale for more than a year without interest because I cannot find him a suitable wig. It was a big shock to see him look so good in that Leeke Dollga wig. So, while the black wig is unsuitable for everyone, the brown wig saved Howl from being sold. The special pre-order Oct Mystery wig look good on every doll.

 

* What did you order?
A wig (LR-121_E in Choco Brown), L Silicon Cap and boots (LS-202_G)
* When did you order?
12th December
* How was the communication?
I was emailed a confirmation of the order but had to log in to check the status
* How easy was it to pay?
Very easy, through Paypal
* How long did it take to ship?
It arrived on the 20th December
* Was the quality appropriate for the price, in your opinion?
Yes, the wig and shoes are really nice quality and seem good value
* Did the item look like the sales pictures?
Yes, the wig might need a tiny bit of styling though
* Were you satisfied with the product?
Yes ^^

 

* What did you order?
Silicone cap_L, 2 pairs of SD girl shoes (LS-058_G[Red] and LS-256_G[Black]), 2 wigs (LR-122_L[PeachPink] and [Limited] Real RED[LR-092_L])
* When did you order?
December 2012 (order arrived Feb. 5, 2013)
* How was the communication?
good, didn't really communicate much aside from some questions on their Q&A board though
* How easy was it to pay?
it took a little figuring out (to pay by credit card) but not too bad
* How long did it take to ship?
really long time (a little over a month), but I ordered a limited item so that may be why
* Was the quality appropriate for the price, in your opinion?
I think so, they look really high quality
* Did the item look like the sales pictures?
for the most part yes, one of the wigs was longer than I expected and the other may need some styling
EDIT: the LR-122_L tangled and frizzed really easily just after being taken out of the packaging and is really thin at the top, LR-092_L frizzed too but not as much, both are super tight fits though and do not fit with a wig cap (wig cap was also a tight fit), they are both super soft though
* Were you satisfied with the product?
Yes
* Were there any missing or broken items in your order?
No
* If there were any problems with your order, how did the company handle them?
N/A
* Would you order from this company again?
Yes

 

* What did you order? The Winter Event Art wigs, Snow & Green Fairy
* When did you order? Dec. 20, 2012
* How was the communication? Good I guess?
* How easy was it to pay? It took a bit of time as I put it on a credit card, but otherwise it processed fine.
* How long did it take to ship? The wigs arrived last week.
* Was the quality appropriate for the price, in your opinion? I believe so.
* Did the item look like the sales pictures? Yes they did.
* Were you satisfied with the product? Not overly so, as the wigs are a bit big on my doll but I knew that this would happen. It would be nice if they did cater to a wider range of head sizes. Otherwise, the wigs are beautiful & well-made.
* If you weren't satisfied, how did the company solve your problem? I didn't bring up this issue with the company, although I did ask them to clear up my confusion on receiving the free gift for the Winter Event. I didn't qualify for it.

 

*What did you order? Blind wig box and Wig LR-131 in Evecream
*When did you order? March 8th
*How was the communication? None needed
*How easy was it to pay? Very easy through PayPal
*How long did it take to ship? Shipped the 11th and arrived on the 13th
*Was the quality appropriate for the price, in you opinion? Oh yes!
* Did the item look like the sales pictures? The wig that I actually picked out was perfect just like in the photos
*Were you satisfied with the product? Yes even though I didn't care for two of the four blind wigs I got.

 

*What did you order? Two art wigs in 6.5 size - fairy and misty misty
*When did you order? April 12th 2013
*How was the communication? not applicable
*How easy was it to pay? Simple, paid through paypal
*How long did it take to ship? Leeke shipped about 4 hours after I ordered. I live in New Zealand, I bought them on Friday afternoon and they were in my po box at 6am on Monday morning. I am super impressed!
*Was the quality appropriate for the price, in you opinion? They're really nice quality and pretty comparable in price to other wigs (cheaper even)
* Did the item look like the sales pictures? Almost exactly the same - I wasn't too sure what to expect with the fairy wig but it's so pretty
*Were you satisfied with the product? Yes - I'm really happy with both wigs

 

* What did you order?
Wig: LR-131_M in goldenrod, Limited wig W131 in choco brown, Bunny ears, fox ears, 2 silicon wig caps and LR-LS-Pieces in natural black.

* When did you order?
April 2, 2013

* How was the communication?
Great, they contacted me to confirm my address since I put something in the wrong place.

* How easy was it to pay?
Easy, used Paypal.

* How long did it take to ship?
Shipped May 14th, 2013 - 42 days total and 32 working days, I think.

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
n/a

 

* What did you order?
A peach pink wig
* When did you order?
11th june
* How was the communication?
Good a first, but they seemed a little rude when I had a problem with my order. They seem incapable of writing an address clearly
* How easy was it to pay?
Didn't really like the method but it was easy enough
* How long did it take to ship?
within a few days
* Was the quality appropriate for the price, in your opinion?
considering the state of the wig when I got it - No
* Did the item look like the sales pictures?
In a way, mine was just they sloppy and poorly done
* Were you satisfied with the product?
No- the plaits were messy, uneven and out of shape, they are fixed in place so I can't put it right.
* If you weren't satisfied, how did the company solve your problem?
I emailed them to complain- They ignored everything I said about the poor quality of the wig, instead they pointed out that I was wrong about them writing the address incorrectly. They even sent me a picture of my parcel to try and prove it. if you look at the picture you can clearly see that what should have been a 5 has been written to look like a 9. I had to go door to door all along my street to find my parcel. I didn't even get an apology , I just got told I was in the wrong. How can they operate like that when they ship all over the world, its very very poor.

here is the image they sent me
[/URL][/IMG]

 

* What did you order?
Art body Mia + clothes + wigs + eyes + pastels + shoes

* When did you order?
July 22, 2013

* How was the communication?
Wonderful. When I wanted to combine another order with it, they replied within 24 hours and got it fixed right away.

* How easy was it to pay?
Easy, used Paypal.

* How long did it take to ship?
19 business days.

* Was the quality appropriate for the price, in your opinion?
Absolutely. Leekeworld did an amazing job on Mia's faceup. She is stunning, and so are the wigs I bought. Everything was very high quality.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A

 

* What did you order?
Limited LR-139 - a pair of glass eyes - a pair of lashes - a wigcap.


* When did you order?

2013-08-09

* How was the communication?
Splendid - as usual!


* How easy was it to pay?
Very easy, I just used bank transfer. However, I don't like the way they make us pay. They tell us to just transfer the money to them. If I hadn't written my order number, would they have known that the money was from -me- and not someone else who ordered? Oh well!


* How long did it take to ship?
About a month - since it was a season limited wig which was made when the event ends.


* Was the quality appropriate for the price, in your opinion?
Absolutely! Their wigs are stunning and their eyes are beautiful.


* Did the item look like the sales pictures?
The eyes did, yes. Personally I didn't think that the wig did, at least not from behind. BUT that might have been because I ordered a 6-6.5 inc wig to use on a Minifee. The wig is just a little tight, which makes the hair stand out at the sides. I'm sure it can be fixed with some hairspray! I didn't like the wigcap tho', I don't think they gave a clear picture of what it looked like.


* Were you satisfied with the product?
Indeed.


* If you weren't satisfied, how did the company solve your problem?
N/A
--------------
I'd like to add that I've ordered from Leekeworld twice now and they've been quick to ship both times! I'll definitely order from them again.

 

* What did you order? A blond wig, a black wig, 2 pairs of glass eyes, eyelashes.
* When did you order? July 2013
* How was the communication? Not needed
* How easy was it to pay? Paypal
* How long did it take to ship? 4 days
* Was the quality appropriate for the price, in your opinion? Yes and no. The blond wig was perfect. The black wig was cut so unevenly, that I can't even fix it. Got a red wig as a gift, very good quality. Both eye pairs had defects on them, one eye had a very visible defect on the front of it. Otherwise the eyes were beautiful.
* Did the item look like the sales pictures? The black wig didn't look like the sales picture at all.
* Were you satisfied with the product? More or less, I doubt I would risk ordering eyes again though.

 

* What did you order? bjd Leina and clothing
* When did you order? April
* How was the communication? Very good, no issues
* How easy was it to pay? Easy, used a credit card
* How long did it take to ship? about two month, doll had face up
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? Yes and no. The body was very kicky and I hated the hands. The head was lovely.
* If you weren't satisfied, how did the company solve your problem? I did not contact the company. I eventally traded her.

 

* What did you order? Leeke unique wig
* When did you order? September 28
* How was the communication? It was great, responses were very very quick.
* How easy was it to pay? Very easy
* How long did it take to ship? Under a month, I just received today.
* Was the quality appropriate for the price, in your opinion? Very! I think their prices are always reasonable.
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? I am, and I'd definitely recommend purchasing a Leeke unique wig to all of my friends now.

I wanted to also give a heads-up to others that for some reason, Leeke's system may potentially cut off the city from the address if you use the Guest purchase system; this was my first purchase on a guest account and not on my username as I couldn't remember it at the time of purchase.

Leeke would have sent out my wig sooner if I had contacted them asking about shipping much earlier than I did, they said they were holding onto the wig because they noticed the address was incomplete for my order. When looking back at my personal screenshot of the order though on September 28, it was not incomplete. But I checked their site receipt and it did indeed cut off the city.

They said they had sent several e-mails trying to get a hold of me with the e-mail address given on the Guest account and I never received these e-mails; so if you purchased with specifically the guest option and are questioning why your order may not have sent, it might be good to post on Q&A to clarify the address. Wonderful service nonetheless!

 

What did your order? 3 Christmas Boxes
When did you order? 9th December
How was the communication? Had non so far
How easy was it to pay? Simple
How long did it take to ship? Under 2 weeks
Was the quality appropriate for the price, in your opinion? I was dissapointed as there was meant to be a mix of shoes, wigs and eyes. I only got one set of shoes and eyes and the rest was wigs.
Did the item look like the sales pictures? There wernt any
Were you satisfied with the product? No, I expected a variety and was let down by leekeworld which is a real shame as im also waiting on a doll from them

 

* What did you order?
Christmas Box from the 2013 Winter Event

* When did you order?
December 11, 2013

* How was the communication?
Communication was great! I made a mistake with my order (I accidentally selected the wrong size for wigs) and they quickly fixed it before it was shipped out. I was expecting them to tell me that it was too late to change my order because it had already been 24 hours since I placed it and the payment had gone through, so I was pleasantly surprised and thankful that they were nice enough to do that for me.

* How easy was it to pay?
Very easy, just sent funds through Paypal.

* How long did it take to ship?
36~48 hours.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
N/A, the Christmas Box was a surprise product(s)/blind box item.

* Were you satisfied with the product?
Yes, mostly! I only got wigs which was a little disappointing because I thought there would maybe be shoes and eyes as well, but all three wigs are super cute and pretty colours that don't seem to be on their site anymore (limited colours from previous events maybe?) so I'm still very happy with them.

* If you weren't satisfied, how did the company solve your problem?
N/A