Leekeworld Feedback (ALL)

I did a GroupOrder with Leekeworld recently (August 2007) and they responded within 12 hours on all of my questions. ^^ It took approximately a month and a half for the reservation items to get home. They quickly combined orders due to a problem with the website. The wigs are a very nice quality. I had an overall great experience with them!

(I hope I'm doing this right XD)

 

I've ordered twice from them, each time for a wig and eyelashes. There were never complications and both times they were sent in a timely manner. :3 The wigs are wonderful, very beautiful and good quality. One wig didn't look quite like their photos, it was a little wider in the front (if that makes any sense).

 

* What did you order?
2 wigs, both SD10/13 size (one the larger size, one the smaller size).
* When did you order?
9/2007
* How was the communication?
Not too bad. They responded pretty fast to a question about which size SD wig to get, though after the items already shipped (I guess I could've waited for a reply, but by then I'd made up my mind).
* How easy was it to pay?
Easy - Paypal
* How long did it take to ship?
As I recall, it was very fast!
* Was the quality appropriate for the price, in your opinion?
Quality seems fine.
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Yes.
* If you weren't satisfied, how did the company solve your problem?

 

* What did you order? Wigs and shoes
* When did you order? I can't remember
* How was the communication? Good
* How easy was it to pay? By Paypal
* How long did it take to ship? It was fast
* Was the quality appropriate for the price, in your opinion? I think yes
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? yes

 

What did you order? Leeke Sweet head and body, a wig, and a pair of eyes
When did you order? November 2006
How was the communication? I don't seem to remember too much, but because it was such a quick and straightforward transaction there wasn't too much of a need for many words. XD
How easy was it to pay? I remember it being very easy!
How long did it take to ship? I was shocked. I placed my order on a Thursday, and I got my things the following Wednesday. That was quick! I was expecting up to a month for my things to ship.
Was the quality appropriate for the price, in your opinion? Definitely!
Did the item look like the sales pictures? Everything was VERY well represented in the pictures.
Were you satisfied with the product? Oh yes! I was really pleasantly surprised that my head and body came to me already assembled. That and the shipping time really made me happy with them.

Go Leekeworld!

 

* What did you order? Wigs and shoes

* When did you order? Several times over 2005-2007

* How was the communication? Acceptable.

* How easy was it to pay? Pretty easy. They send you an invoice and you pay to the address stated therein. if you're never ordered from Leeke before, though, you may be a little confused by the procedure.

* How long did it take to ship? Always longer than they said it would. Once, I expected a wait of 1 month but had to wait almost 2 before the items shipped. And that wasn't a group order, either!

* Was the quality appropriate for the price, in your opinion? Quite.

* Did the item look like the sales pictures? Not always.
Sometimes the items pictured had been styled with water or product, and quite often they don't have pictures for all the sizes they sell (a Leekedoll-sized wig can look quite different proportionally from the SD version of the same style!)

* Were you satisfied with the product? Usually.
At least three pairs of Leekeworld shoes I've purchased, though advertised as MSD-sized, barely fit my MSDs. Otherwise, the workmanship is very good.
The wig quality is usually pretty good, though some require some effort in styling to resemble the sales pictures.

 

* What did you order?
Hero's Head with face up.

* When did you order?
17 Oct. 2007

* How was the communication?
Pretty good! they always answer my question.

* How easy was it to pay?
Easy with paypal.

* How long did it take to ship?
about 9-10 days after I place my order and paid.

* Was the quality appropriate for the price, in your opinion?
Yes! the item is really good quality when compare with price, I think it appropiate.

* Did the item look like the sales pictures?
it like the sale picture in every points.

* Were you satisfied with the product?
YES! Very very much

 

What did you order?
Unpainted Luke head and gentle body.

When did you order?
Aug. 2007

How was the communication?
Good - They answered my questions on their Q&A board within 24 hours, but I haven't recieved an answer when I tried to email them (I suspect that's my account's fault)

How easy was it to pay?
Very easy - they sent a paypal request.

How long did it take to ship?
They were very quick - my doll arrived 9 days after I ordered.

Was the quality appropriate for the price, in your opinion?
Absolutely.

Did the item look like the sales pictures?
Yes - as much as an unpainted doll can look like his painted counterpart.

Were you satisfied with the product?
Generally yes, but his left hand arrived broken, so I contacted them about that.

If you weren't satisfied, how did the company solve your problem?
They were quick to assure me that they would send a replacement part, which indeed arrived after a month. I didn't have to send back the broken one, and naturally they didn't charge me anything for the new hand.

 

* What did you order? Wig W025 - BabyBrown
* When did you order? 22/10/07 arrived 19/11/07
* How was the communication? Great, was emailed about order and when the item was shipped with the tracking no.
* How easy was it to pay? Very easy. Was sent a Paypal invoice.
* How long did it take to ship? The item stated it would take 30 days from day of payment but it took about 20 and then arrived in the UK in 3 days.
* Was the quality appropriate for the price, in your opinion? Yes. I'm planning on ordering 3 more of their heat-resisting wigs now that I'm sure of the quality and service they provide.
* Did the item look like the sales pictures? Exactly like it.
* Were you satisfied with the product? Incredibly.
* If you weren't satisfied, how did the company solve your problem? n/a

 

* What did you order?
a couple of wigs.
* When did you order?
november 17th
* How was the communication?
n/a
* How easy was it to pay?
easy. paypal
* How long did it take to ship?
faster than i thought... 2 weeks! thought it was going to be a month...
* Was the quality appropriate for the price, in your opinion?
very good and very beautiful! and they included some candy!
* Did the item look like the sales pictures?
yes. in fact better
* Were you satisfied with the product?
yes. very. will buy more wigs!
* If you weren't satisfied, how did the company solve your problem?
n/a. didn't have any problems.

 

* What did you order?
A Leeke Christmas Box
* When did you order?
December 1st
* How was the communication?Good. I've asked some questions on the QA board and they replied quickly
* How easy was it to pay?
Very easy, just paid through paypal
* How long did it take to ship?
Hum...about a week I think..maybe 10 days
* Was the quality appropriate for the price, in your opinion?
Well, yes it was. The stuff I got was nicely made and very good quality
* Did the item look like the sales pictures?
Hum all in all yes
* Were you satisfied with the product?
Yes (even if I have to say their x-mas boxes are really not equilibrated o_0)

 

As much as I love the colours, styles and quality of Leeke, they always frustrate me with the problems we've had doing orders.

Admittedly, every single wig I've got from Leeke (except 1) came in a group order, but the service for these orders wasn't the best.

I think the record was 6-7 months to get an order in. By that time, some people had actually left the hobby. ^^; Sometimes they messed up the wig orders too, or were missing some wigs. Also, when I got the special new years suprise box thing, which was meant to be of SD sized stuff, I got an MSD sized wig. @_@

I think doing individual, off-the-site orders work a lot better. The wigs themselves are great, but yes... the service was a bit shoddy, at least for the orders I was in.

 

What did you order?
A pinkbrown wig and 16mm glass eyes.

When did you order?
20 dec 2007

How was the communication?
Very good.

How easy was it to pay?
Very easy - used paypal.

How long did it take to ship?
About 4 weeks, which was stated on the product page.

Was the quality appropriate for the price, in your opinion?
Yes, the wig is gorgeous - very good quality. I didn't expect it to look as good as it does! I was pleasantly surprised.

The eyes have lovely depth and reflection. The pupils and irises are the same size in both eyes. There's a tiny colour imperfection in one of the irises, but I'm not fazed by that since overall the eyes are nice quality. The eyes might be a bit on the expensive side though.

Did the item look like the sales pictures?
Mostly, yes. There's a slight colour difference.

Were you satisfied with the product?
Yep, very nice quality. ^^

 

What did you order? Wigs & shoes
When did you order? Dec 29, 2007
How was the communication? It was
How easy was it to pay? Very easy
How long did it take to ship? About 4-5 weeks.
Was the quality appropriate for the price, in your opinion? Definitely! The wigs are very nicely made and the quality is excellent for the price. The shoes are also very well made.
Did the item look like the sales pictures? Most of the wigs I ordered looked the same as the promo pics but I ordered two wigs that were a bit fancy & complicated so they came out a bit messy.
Were you satisfied with the product? Yes/Somewhat
If you weren't satisfied, how did the company solve your problem? n/a

 

* What did you order?
A wine MSD wig.
* When did you order?
About a week ago.
* How was the communication?
Wasn't really needed, although they sent multiple emails about the status which I appreciated.
* How easy was it to pay?
Super easy. I waited for a paypal invoice, clicked a couple times, and it was done.
* How long did it take to ship?
Really fast. Less than a week.
* Was the quality appropriate for the price, in your opinion?
Yes. Definitely yes. I am so impressed with the quality of this wig.
* Did the item look like the sales pictures?
Better than the pictures.
* Were you satisfied with the product?
100 percent yes, I love it so much.
* If you weren't satisfied, how did the company solve your problem?
n/a

 

* What did you order?
a load of artist supplies, a wig, eyelashes etc
* When did you order?
sometime late 2007; i think it was november
* How was the communication?
fantastic, if you ask for updates etc theyll give you them or reassure you
* How easy was it to pay?
used paypal, so easy
* How long did it take to ship?
had to wait 30 days as it was a wig pre-order, but the actual shipping took around a week to england
* Was the quality appropriate for the price, in your opinion?
yup! no way i could get this stuff so cheap in england. and the wig is lovely.
* Did the item look like the sales pictures?
well, i cant style wigs as beautifully as they do, but i was pretty suprised by how exact it looked to the picture. i usually find wigs are way off from the sites
* Were you satisfied with the product?
definately!

also, i have currently placed an order with them for some things a few weeks ago. when i realised id forgotton to add 2 items the day after i paid for my order, they said they would add them in for me! leeke are very communicative and a pleasure to deal with, always positive and polite

 

* What did you order?
Leeke Bijou (2nd girl body)

* When did you order?
23 March 2007
Paid on 24 March 2007

* How was the communication?
Great!
I'd exchanged a few email with them before making the order, and they replied almost instantly.

* How easy was it to pay?
Very easy.
Money transfer via ATM (from Japan)

* How long did it take to ship?
1 day!?
Ordered on 23rd, paid on 24th, and was shipping on the same day in the afternoon.
The doll arrived on 27th March 2007.

* Was the quality appropriate for the price, in your opinion?
Good quality.

* Did the item look like the sales pictures?
Yes, the faceup is absolutely gorgeous.

* Were you satisfied with the product?
Yes.

 

* What did you order?
Clothes, and some tools.

* When did you order?
15 February 2008

* How was the communication?
Good, I've got my answer on the Q&A board in 48 hours.

* How easy was it to pay?
Very easy - I've got my paypal invoice the next day and paid it^^

* How long did it take to ship?
They were extremely quick - my stuff shipped the same day I payed.

* Was the quality appropriate for the price, in your opinion?
Absolutely!

* Did the item look like the sales pictures?
Yes they did.

* Were you satisfied with the product?
Yes I was - except they sent one item mistaken.

* If you weren't satisfied, how did the company solve your problem?
I wrote them on their Q&A board, they were quick to answer, and sent out my proper item in three days. The even said I can keep the one I was sent originally.

 

* What did you order? DollLeeke Happy
* When did you order? April 1st
* How was the communication? Um...none really
* How easy was it to pay? It took a couple of tries...but it was ok.
* How long did it take to ship? They shipped her out on the 2nd
* Was the quality appropriate for the price, in your opinion? It was....pretty fair
* Did the item look like the sales pictures? Yep
* Were you satisfied with the product? Totally, except for when I opened her box and saw her seams weren't sanded. I thought she was broken for a sec.

 

* What did you order?
I ordered the Sadol Black Jacket.

* When did you order?
I ordered on 04/13/2008

* How was the communication?
Their answer to my post on their Q&A board came within 48 hours. It was not even a question but they responded quickly and even told me that my package was shipped and provided the EMS tracking number.

* How easy was it to pay?
Payment is very easy. You can choose to pay with Paypal, Bank Transfer, and Credit Card.

Paying using Paypal was my choice and they billed me right away--saved me time from typing out their e-mail address!

* How long did it take to ship?
They shipped my stuff on Monday (4/14/2008) and it arrived today (4/17/2008). I was expecting a longer wait but they're really fast~

* Was the quality appropriate for the price, in your opinion?
The price is fair for a very high quality doll garment by Sadol that was being sold at Leekeworld.

* Did the item look like the sales pictures?
The Black Jacket looks EXACTLY like the pictures at Leekeworld site. I am very very pleased!

* Were you satisfied with the product?
Very satisfied! I'll come back for more cool stuff~

* If you weren't satisfied, how did the company solve your problem?
N/A

 

I bought a wig from leekeworld.

Shipping was outrageous... but, at the same time, I didn't mind it--everything I buy from overseas kills me in shipping. (I usually go half and half with my roommate, but she didn't want anything from leekeworld ;__; )

It also took awhile XD but they do say 20 to 30 days. Mine shipped about thirty days after I ordered it.

Communication was wonderful. When I put in my address, for some reason the page was missing important address information o.O so I emailed them about it, and they responded very fast, telling me that they would ship it to my paypal address instead. I was very pleased.

price:
Like I said, shipping sometimes is a shock for me. But the actual price for such a wig, well, it was excellent. Compared to what I've spent on wigs before, I'd say this wig is under priced. Or maybe, those wigs were overpriced? Who knows?

condition of item:
wow! The wig was much longer than I expected, but I've never seen a wig with such good quality. Normally, I order from ebay and the like, and I've gotten pretty decent wigs. This wig, however, feels wonderful to the touch! And it looks gorgeous on Orian.
My only issue with it, is that it's a little small for the gretel head. (It's an M size. L size would have been too large.) But I managed to get it to fit.

Overall, it's a beautiful wig! I definitely will order wigs from them again.

 

* What did you order?
1 pair of jeans, a hoodie, goggles, beanie and a pilot cap.

* When did you order?
April 22 or 21, 2008

* How was the communication?
Good. They replied to my questions within a day.

* How easy was it to pay?
Very easy - Paypal.

* How long did it take to ship?
It shipped out basically the next day after I paid. I got it about a week or so later. For international that's damn good since buying from Japan and paying EMS I still wait over 2 weeks sometimes for the parcel.

* Was the quality appropriate for the price, in your opinion?
I think so.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?

 

What did you order?- A basic set Kyle doll, 2 Wigs and a pair of boots

When did you order?- April 22nd I think

How was the communication? Good overall, one of my questions they took a little while to get back to me for but they were always very polite

How easy was it to pay?- Paypal.

How long did it take to ship? It took about 2 weeks to assemble everything, the about 4 working days for it to arrive.

Was the quality appropriate for the price, in your opinion?- I was very happy with the quality, the only slight problem was that some of the seems weren't sanded.

Did the item look like the sales pictures?- Yes, the face up is fantastic

Were you satisfied with the product?- Very.

 

* What did you order? 1 wig
* When did you order? 29th April
* How was the communication? Good, I didn't need to ask any questions but they notified me when the order had shipped.
* How easy was it to pay? Paypal
* How long did it take to ship? A while, it was a pre order wig, they said it will take 30 days to prepare the wigs and they shipped it on the 24th may. So within the time they said.
* Was the quality appropriate for the price, in your opinion? Yeah, the wig is well made.
* Did the item look like the sales pictures? Yes, even better.
* Were you satisfied with the product? yeah

 

im at it again, but if anyone curious ... XD

* What did you order?
hot glue gun, face protectors and a pre order wig
* When did you order?
early june
* How was the communication?
not neccessary but easy to understand for what was needed
* How easy was it to pay?
used paypal, as usual very easy
* How long did it take to ship?
less time than estimated. it shouldve shipped around the 5th of june, but instead came late may. it also travelled from leeke to london in the same day, and only took 2 more to get to me.
* Was the quality appropriate for the price, in your opinion?
yes. the glue gun was unusually cheap and the refills were something silly like 15p..the wig is lovely and full and not like anything i can get from another company.
* Did the item look like the sales pictures?
the wig is as expected, gorgeous, but not exactly like the picture. hard to describe, but the upper curls just dont hang as loose and look as natural. they look like a seperate line of curling. this was wig LR-022 (Heat-resisting Fiber) in chocobrown.
* Were you satisfied with the product?
yes ^_^ free sweeties are always a bonus, too

 

* What did you order?

Peanut

* When did you order?

April 2008

* How was the communication?
Very quick to respond to my queries and ever so poilte.

* How easy was it to pay?

Very easy

* How long did it take to ship?

From Korea to UK was hardly anytime at all, maybe a week...

* Was the quality appropriate for the price, in your opinion?

Definately

* Did the item look like the sales pictures?

Yup, they even gave me the eyes I requested.

* Were you satisfied with the product?

He's perfect!

* If you weren't satisfied, how did the company solve your problem?

I thought they had sent me the wrong size wig, but it was my fault and they dealt with it really quickly. They offered to swap wigs, but I said I'd keep it and re-order another time.

 

* What did you order?

a yo-sized wig & a pair of 16mm, cobalt-blue acrylic eyes.

* When did you order?

May 28th 2008

* How was the communication?

They responded quickly and were very polite. I accidentally sent them the wrong address and e-mailed them fixing it. They responded within 48 hours and said that it was no problem, they would ship to the address I e-mailed them with ^A^

* How easy was it to pay?

Paypal; so very easy.

* How long did it take to ship?

They shipped the order on June 13th, I received it June 18th.

* Was the quality appropriate for the price, in your opinion?

Absolutely. Very, very nice wig and the eyes are nice as well.

* Did the item look like the sales pictures?

Sort of - the wig needs styling, but that's to be expected.. and their 'dark milk brown' is more of a 'brown'. Other than that, they look marvelous.

* Were you satisfied with the product?

Definitely! Hecate has eyes and hair now!

* If you weren't satisfied, how did the company solve your problem?

N/A

 

* What did you order?
Leeke-M Mabel, Wig
* When did you order?
June 15th abouts
* How was the communication?
They respond about once every 2-3 days on the Q&A. It's alright
* How easy was it to pay?
Pretty easy
* How long did it take to ship?
It took about a month exactly, and about 4 days to get here.
* Was the quality appropriate for the price, in your opinion?
Yes, and no. She has a few dysfunctional parts in her joints, but overall she is gorgeous. I especially love the faceup, it's perfect.
* Did the item look like the sales pictures?
Yes, except the wig was a LOT longer then I expected, since they didnt show a full body shot.
* Were you satisfied with the product?
I love her, bonded instantly. The wig is beautiful but unruly, to be expected.
I am very upset that Yli (Mabel) has broken ANKLE TAB on one of her joints, and the Locking mechanism on her THIGH JOINT is sanded down so far it wont lock.
* If you weren't satisfied, how did the company solve your problem?
Leeke wants me to send the entire doll back. At the current time I have refused but have offered to buy new pieces if they pay shipping, or will send the other pieces back for new ones, also if they pay shipping. I am very unhappy with their delay in response so far, and their proposition. I love my doll, and do not want to send her back for a new one.

 

* What did you order?

Wig L 048 in Blonde, Wig L 029A in Blonde, OrientDoll eye Putty, Brown half-round Acrylics in 20mm

* When did you order?

19th June

* How was the communication?

No particular communication, everything was done by automated shopping cart. Communication afterwards (see below) is going alright, but ...

* How easy was it to pay?

Easy and quick. By PayPal. I was sent my order confirmation and then went to PayPal to send them the money.

* How long did it take to ship?

They shipped it on 18th July, so within the time they said they would.

* Was the quality appropriate for the price, in your opinion?

For half-round acrylics, yes. OrientDoll eye putty was about 50p, so I couldn't complain about the price (even if the putty isn't that great). For the wigs, I would say perhaps not. They shed a little even with light brushes from my fingers. I wasn't expecting that -- I have one wig that came free with my doll, which doesn't have the same problem.

* Did the item look like the sales pictures?

Eyes yes, putty yes, wigs = NO. I was really disappointed. I know that wigs require some styling, but Wig L 048 is, quite frankly, just not the same wig. It was labelled as L 048 correctly, but it flicks out at the bottom/sides like an extreme Farrah Fawcett style. To get it to how it looked in the photos, I'd have to do some fairly extreme styling, which sort of defeats the purpose of getting a particular style, don't you think?

Wig L 029A was less of a disappointment, but was definitely tighter than L 048, would barely fit on my doll's head. She has a head measurement of 9.7 inches, and the wig is supposed to go up to 10.5 inches. Although it's a little stretchy, there was definite variation in sizes between the two I purchased (i.e. L 048 fits with a stretch, L 029A fits with some herculean wrestling). I'm not keen to scuff all the MSC off the top of her head just to get the wig on. Also, it is cropped much shorter on one side than the other. I can't tell if this is a mistake/fault on this particular wig or not, as the photos on the site don't show the wig off very well; either way I wasn't expecting it to look like that. It's one thing to try and style a wig, but another if it's been cut in a seemingly strange way (?)

Overall, very disappointed.

* Were you satisfied with the product?

Not really. The OrientDoll putty doesn't like to stick to things either, which makes it hard to set eyes. I'm not so bothered about that, though. It might be due to a number of factors (heat, climate, etc.)

* If you weren't satisfied, how did the company solve your problem?

I posted on the Q&A board and was responded to within 24 hours very politely, which was great! I explained the problem and was told that I could send the wigs back and they would refund me. However, I notice in their small-print that refunds are less 25% of the original price, and that I would have to pay the [insured] shipping back to them.

If this is the case, I would lose so much money, it hardly seems worth sending them back. I asked again on the Q&A board to confirm that this would be the case in terms of refunded money, but have yet to recieve a response.

I did not expect any of this to occur as LeeKeWorld seems to be a reputable company. I would think twice before ordering from them again ... which is annoying as they do such a great range of things

 

* What did you order?
A Leeke L boy Cliffe basic set with faceup

* When did you order?
Ordered it on 7/16

* How was the communication?
They answered every question I asked within three days (and I asked many)

* How easy was it to pay?
Very, paid with a credit card and it went through right away.

* How long did it take to ship?
They shipped it on 8/13 and it arrived on 8/15. Extremely fast, and they shipped it in under the time they said (less than 20 working days)

* Was the quality appropriate for the price, in your opinion?
Definitely. The doll is great, the faceup was perfect, the sculpt is amazing, and the body is beautiful.

* Did the item look like the sales pictures?
Exactly! I was amazed at how close they got the faceup! It was flawless.

* Were you satisfied with the product?
EXTREMELY! The doll is GORGEOUS! Even more gorgeous than I expected. My only qualm was getting the hot glued in eyes out. I think they may have used high temp hot glue because it was hard as a rock, and would not peel away from the resin. I ended up damaging the doll a bit getting it out, but luckily It was fixable. I sent in a complaint to the company about it a day or two ago, but otherwise the doll is absolutely perfect, and I couldn't be happier.

* If you weren't satisfied, how did the company solve your problem? N/A

 

I wonder if you can request them to not put the eyes in. Having them glued in scares me...

 

They were great. I THOUGHT they goofed, but actually it was MY mistake, and they did answer on their board to help me figure it out. Just be aware that their sizes don't match the ordering letter for dollga - that is to say, my wig labeled "WM" is the "E" size, which is sort of confusing and that's why I freaked and thought they sent the wrong sizes.

I feel very dumb now. Going to go crawl in a hole and feel stoopid for a while.

 

What did you order?
3 wigs, horns and magnets

When did you order?
17th July

How was the communication?
Very swift communication!

How easy was it to pay?
Using credit card, it was a breeze!

How long did it take to ship?
More than a month!! I ordered on the 17th July and I just received goods today (12th September!) I dislike bothering companies about shipping my orders but when I saw that they were shipping out other later orders, I quickly posted a query on the QA board before they said they would ship my items out ;A;

Was the quality appropriate for the price, in your opinion?
Yes!!!! Leekeworld wigs are the best! I will purchase from them again even though I would have to wait long!

Did the item look like the sales pictures?
Yes

Were you satisfied with the product?I love the quality of their wigs! I recommend them to everyone I know of (well, doll collectors anyway ^^)! I haven't tried the horns yet, but they certainly look very cute! =3= Leekeworld also gave out the usual candy! ^^

 

ive ordered from Leekeworld a couple of times now and have 4 or their wigs. the first time i ordered two wigs, one blond and one gold-peach. they were quick, with great communication and i had my wigs in less than a week.
the second i ordered, i had to badger them until they sent me an invoice. i couldnt even pay because they never sent it to paypal. finally after almost a week i was able to pay. several more weeks passed and nothing. i badgered some more, and got an answer from them...they might send my wig out a month from now. so more than a month after the doll came that i ordered the wig for (on the same day i ordered the doll) i got her wig. by then i was used to her in the fur wig she was wearing while waiting and almost didnt care anymore....

now the real issues i have with them are with wig quality...
at first they were wonderful! they fit my doll great without falling off, and looked great. then the blond one started showing a lot of wigcap thru the wefts...and it stretched out until it wouldnt stay on my boy, even with his silicone wigcap on. out of nowhere. the gold-peach one is fading so badly its a pale shade of what it was when it got here. its also stretched out. neither doll goes in the sun, i dont change their wigs often if at all and ive only had them since june of this year. i dont know if this is normal or not, but i have wigs from other companies and havent had any problems with them...
i dont plan on getting another Leekeworld wig. which sux cause theyre the only ones ive seen who have that gold-peach color....and it looked so perfect b4 it faded!!

 

im sorry but a bit confused here, they didnt send an invoice to paypal? they dont normally do that. they just give you the address and you send the money. are you saying they didnt give you their paypal address? if not that seems really wierd. also, it says about all their wigs they could take up to 30 days to manufacture + ship, so i wouldnt be suprised about that - its pretty normal

 

* What did you order?
A wig, a few pair of shoes, eyelash, a pair of eyes

* When did you order?
25th Dec 2008

* Did you order directly from the company, or through a distributor or dealer?
Directly from the company.
* How was the communication?
didn't have problem so didn't have any communication

* How easy was it to pay?
Paypal cc.

* How long did it take to ship?
paid on 25th Dec, shipped on 29th Dec, arrived on 2nd Jan.

* Was the quality appropriate for the price, in your opinion?
OK I think.

* Did the item look like the sales pictures?
Yep except the wig i think.. since in the official picture, the streaks look sorted. and mine kinda not really sorted. kinda look a little messy. but I guess it's OK. :3

* Were you satisfied with the product?
Yep

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
yes if I could get more money T^T

* Would you buy this company's products second-hand?
depends on the quality and also the prices offered.

 

* What did you order?
I was running a GO, so maybe I will mention the stuff I bought for myself only Two wigs, velcro and one pair of eyes

* When did you order?
30th Dec 2008

* Did you order directly from the company, or through a distributor or dealer?
Directly from the company.

* How was the communication?
I asked on their board when the sale will start because there was a delay with restocking the wigs and I didn't want to wait for the sale "forever" - still didn't get the answer^^' but I understand they were busy

* How easy was it to pay?
very easy with Paypal

* How long did it take to ship?
It was shipped VERY QUICKLY! One or two days.

* Was the quality appropriate for the price, in your opinion?
Yes, I think, but of course I may change my mind later.

* Did the item look like the sales pictures?
Yes, besides the eyes I ordered. There are supposed to be "cobalt" and look much darker on the Leeke pic. In real they are lighter and seem so different that I thought I got a wrong pair. I am not very happy with them, especially since they were over 30$.

* Were you satisfied with the product?
In most, yes

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Probably.

 

* What did you order?
A wig and several tools/items.

* When did you order?
31st Dec 2008

* Did you order directly from the company, or through a distributor or dealer?
Directly.

* How was the communication?
n/a

* How easy was it to pay?
paypal

* How long did it take to ship?
paid on 30th Dec 08, payment received on the 31st morning, shipped on 31st evening. arrived on the 5th january 09

* Was the quality appropriate for the price, in your opinion?
It was a good price since they are having sales :P

* Did the item look like the sales pictures?
The wig looks nicer irl!

* Were you satisfied with the product?
Yes I do.

* If you weren't satisfied, how did the company solve your problem? n/a

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
I might. But I prefer 1st handed from them

 

* What did you order?
I had 2 seperate orders: All containing wigs, shoes, acrylic eyes and misc stuff.

* When did you order?
preorder 24-11-2008
reg.order 07-01-2009

* Did you order directly from the company, or through a distributor or dealer?
direct from company

* How was the communication?
was good, I missread the time the preorder would take but I am happy it went so smooth

* How easy was it to pay?
paypal

* How long did it take to ship?
both were shipped 09-01-2009 and arrived 13-01-2009, super fast ^^

* Was the quality appropriate for the price, in your opinion?
yes, one of the best quality wigs and shoes I saw

* Did the item look like the sales pictures?
exact same

* Were you satisfied with the product
yes

* If you weren't satisfied, how did the company solve your problem?
well I am satisfied but one of the shoes I pre-ordered take longer to make so they shipped all my other items except the shoes. Was a nice apology note with it and said they will ship the shoes later time. So they solved the problem by themselves and I am happy I got a nice note about it. Good job Leeke ^^

* Would you order from this company again?
yes

* Would you buy this company's products second-hand?
yes

 

* What did you order?
Preorder SD boots, a wig, and some necessities such as elastic and sponges.
* When did you order?
30th Dec 2008
* Did you order directly from the company, or through a distributor or dealer?
Directly
* How was the communication?
Absolutely fine, I didn't need to ask anything but they emailed me promptly for all updates about my order.
* How easy was it to pay?
Easy, Paypal.
* How long did it take to ship?
About two weeks, which was quicker than I expected given one item was preorder.
* Was the quality appropriate for the price, in your opinion?
Definitely, the boots are beautifully made and the wig was high quality as usual
* Did the item look like the sales pictures?
Exactly like.
* Were you satisfied with the product?
Very!
* If you weren't satisfied, how did the company solve your problem?
N/a
* Would you order from this company again?
Absolutely, I've always had good transactions with them.
* Would you buy this company's products second-hand?
Yes, when the item is unavailable on the website especially.

 

* What did you order?
Preorder wig, Christmas Box, eyelashes

* When did you order?
Dec. 9th 2008

* Did you order directly from the company, or through a distributor or dealer?
Direct through company

* How was the communication?
I posted on their Q&A to add to my order. It took a few days for them to reply but the said they would include it. When I got my package my order was missing.

* How easy was it to pay?
Paypal. Very easy.

* How long did it take to ship?
6 weeks. Wasn't expecting it to take that long.

* Was the quality appropriate for the price, in your opinion?
The Christmas Boxes were fun: I got a Leeke wig, shoes, and a SOOM silicone eyes. The preorder wig I think was overpriced, as the quality didn't meet the pictures. It didn't look like the photos.

* Did the item look like the sales pictures?
The preorder wig did not.

* Were you satisfied with the product?
Somewhat. I was happy with my box, but the things that were disappointing were the wig, the wait time, and half my order being missing.

* If you weren't satisfied, how did the company solve your problem?
They haven't gotten back to me yet.

* Would you order from this company again?
Probably, but I'll only order straight wigs, not curly wigs.

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Normal Skin 3rd Leeke-D Body

* When did you order?
December 8, 2008

* Did you order directly from the company, or through a distributor or dealer?
I ordered directly from the company.

* How was the communication?
After waiting patiently they replied promptly and gave me an updated status on my girl's body.

* How easy was it to pay?
Really easy, I paid by PayPal!

* How long did it take to ship?
Exactly what their website said 20~30 days after I finished payment.

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I love Leeke and everything they have to offer, I plan on buying two more dolls from them in the future and some wigs So yes, I will order from the company again

* Would you buy this company's products second-hand?
Yes~! It's always a great find to find those pre-order items you missed the first time around on the second hand market

 

I had 2 orders this month

* What did you order? Wigs, Shoes, and other accessories
* When did you order? Dec 08 recieved Jan 09
* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? Good
* How easy was it to pay? Very Easy
* How long did it take to ship? 25 days from time of payment, the estimated shipping was 20-30days
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? For the most part
* Were you satisfied with the product? For the most part, they did forget 1 item in the order
* If you weren't satisfied, how did the company solve your problem? I emailed the company and let them know they left an item out of the order, and I recieved the item about 10 days later
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Yes

* What did you order? Wigs
* When did you order?Jan 09
* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? good
* How easy was it to pay? yes
* How long did it take to ship? 3 days
* Was the quality appropriate for the price, in your opinion? yes
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? yes
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? yes
* Would you buy this company's products second-hand? yes

 

* What did you order? Two wigs, two pairs of eyes and some eyelashes
* When did you order? Jan. 21st, 2009
* Did you order directly from the company, or through a distributor or dealer? directly from the company
* How was the communication? No problems ^^ They left a note inside the box apologizing for the delay (even though it shipped only two days after I'd ordered!) and letting me know I had a credit on my account or if I chose, I could get a paypal refund, since one of the sets of eyes I'd bought were out of stock.
* How easy was it to pay? for some reason the credit card payment option didn't work, so I had a friend pay through paypal for me.
* How long did it take to ship? 5 days.
* Was the quality appropriate for the price, in your opinion? Yes, definitely.
* Did the item look like the sales pictures? Yup!
* Were you satisfied with the product? Definitely! These are the nicest wigs I've ever seen.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes~
* Would you buy this company's products second-hand? If the first owner took good care of them, yes.

 

What did you order? A Mihael, a leeke wig, some eyes and a hood thing.
* When did you order? December 27th, 2008
* Did you order directly from the company, or through a distributor or dealer? Directly through the company
* How was the communication? There wasn't any real communication aside from payment/shipping notices, but those were always prompt
* How easy was it to pay? Very easy
* How long did it take to ship? Something like 26 days, maybe even less
* Was the quality appropriate for the price, in your opinion? Definitely, the doll is beautiful, the eyes are pretty, the wig is AMAZING
* Did the item look like the sales pictures? Everything looked better than it did on the site...the doll was a tiny bit paler than I expected, but he's just gorgeous.
* Were you satisfied with the product? Definitely
* Would you order from this company again? Absolutely!
* Would you buy this company's products second-hand? Yes

 

* What did you order? Rihael and Mihael heads, two preorder wigs, one pair of preorder shoes, glass eyes and a few other bits like elastic
* When did you order? January 2nd
* Did you order directly from the company, or through a distributor or dealer? Direct from website
* How was the communication? I was e-mailed to confirm my order and when it shipped
* How easy was it to pay? very easy
* How long did it take to ship? recived on February 2nd, so a month
* Was the quality appropriate for the price, in your opinion? yes
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? yes, the heads are made of lovely smooth but not plastic-y resin
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? yes

 

* What did you order?
1 outfit, 1 jacket, 2 pairs of shoes & 1 accessory~

* When did you order?
February 9th, 2009

* Did you order directly from the company, or through a distributor or dealer?
Direct

* How was the communication?
oooh... a bit hit and miss here... Communication was fairly prompt (usually a reply within 12-18 hours), but was a bit confusing to follow. The whole experience was a bit strange, and I got the feeling my questions were met with a bit of annoyance from the person on the other end, but ultimately, everything worked out well enough~

* How easy was it to pay?
Aside from the initial game of "guess what to do next", and confusion with which payment request was the correct one, it was pretty much a standard paypal affair.

* How long did it take to ship?
Put the order down on the 9th(Sunday), and item arrived on the 12th(Thursday). Considering that I didn't send payment till the evening of the 10th, ridiculously quick.

* Was the quality appropriate for the price, in your opinion?
Everything was quite nice IMO, but again, newbness here, so be forewarned~

* Did the item look like the sales pictures?
Pretty much exactly the same. One pair of shoes looked shinier in the pics, but then it may have been a sample. Very acceptable range of variation~

* Were you satisfied with the product?
Definitely~ Heck, I wanna order MOAR!

* If you weren't satisfied, how did the company solve your problem?
Not Applicable~

* Would you order from this company again?
Question is not if, but when~

* Would you buy this company's products second-hand?
Most probably... So many items that are not listed/out of stock... must have now!!!

 

* What did you order? An OD Tae, a wig, and a choker collar
* When did you order? Around the end of December/beginning of January
* Did you order directly from the company, or through a distributor or dealer? Directly
* How was the communication? Good, i left a message on their boards about the estimated shipping time and they replied within the next day.
* How easy was it to pay? Easy, credit card
* How long did it take to ship? About a month, got him in early February
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes, perhaps a bit better
* Were you satisfied with the product? Yes
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? I guess

 

What did you order?
Leeke L Romeo head
Leeke D Bebe head
type 3 Leeke D Body
all blank

When did you order?
jan 12

Did you order directly from the company, or through a distributor or dealer?
company

How was the communication?
it was ok. it took a few days to send me an invoice and i am having all sorts of issues getting into the Q&A section. sometimes it took a couple of days for them to get back to me, and it really seemed like they had an automatic response to questions. but they were very friendly and did exactly what they said they would.

How easy was it to pay?
very

How long did it take to ship?
forever. they finally shipped feb 23. im not used to that long a wait XD

Was the quality appropriate for the price, in your opinion?
sure! theyre really not that high and i think the heads and body i ordered were very nice^^

Did the item look like the sales pictures?
resin color and size was an issue, but other than that i think they look better irl.

Were you satisfied with the product?
i am. there might have been a problem, but i ordered during an event and the head they sent me was not only the one i wanted, but solved the potential problem perfectly. things worked out better than i had actually planned.

If you weren't satisfied, how did the company solve your problem?
there was no problem, except for long wait...

Would you order from this company again?
well, it wasnt the worst order experience ever, and i do need another body for my new floating head...so maybe.

Would you buy this company's products second-hand?
not the wigs. dolls yes, they are very nice.

 

What did you order?: 3 wigs
When did you order?: January 31, 2009 and paid February 2, 2009
Did you order directly from the company, or through a distributor or dealer?: From the company.
How was the communication?: Terrific like in the past.
How easy was it to pay?: Very easy, I paid via PayPal.
How long did it take to ship?: My items were pre-order and shipped February 26 and I received them this morning.
Was the quality appropriate for the price, in your opinion?: Yes. The fibers are very soft and the styling is well done.
Did the item look like the sales pictures?: Yes.
Were you satisfied with the product?: Yes.
If you weren't satisfied, how did the company solve your problem?: n/a
Would you order from this company again?: Yes, I'm already in a group order with them.
Would you buy this company's products second-hand?: Yes, but I'm pretty picky about colors and styles so the chances a wig I would want would come up is not so common. ^^;

 

* What did you order?
2 pre-order wigs
* When did you order?
January 31st, 2009
* Did you order directly from the company, or through a distributor or dealer?
Direct from the company.
* How was the communication?
Great
* How easy was it to pay?
Very easy, Payed by CC the same day.
* How long did it take to ship?
Rhey shipped it on Februyary 26th, got the package march 2nd.
* Was the quality appropriate for the price, in your opinion?
The quality is awesome, definitly worth it.
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Very.
* Would you order from this company again?
Definitley.
* Would you buy this company's products second-hand?
Yes, I would.

 

* What did you order?
horns, eyelashes, paints, lot of sponge blocks, and some tools.

* When did you order?
i had 3 separate orders in a week, it starts around 16feb09

* Did you order directly from the company, or through a distributor or dealer?
directly

* How was the communication?


* How easy was it to pay?
very easy, i used paypal

* How long did it take to ship?
extremely fast

* Was the quality appropriate for the price, in your opinion?
yes

* Did the item look like the sales pictures?
yes

* Were you satisfied with the product?
yes

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
of course

* Would you buy this company's products second-hand?
maybe

 

What did you order?
A pair of shoes from a pre-order
When did you order?
January 12th
Did you order directly from the company, or through a distributor or dealer?
Directly
How was the communication?
Responded the next business day.
How easy was it to pay?
Through Paypal, so pretty brainless.
How long did it take to ship?
A little over a month.
Was the quality appropriate for the price, in your opinion?
Yep
Did the item look like the sales pictures?
Yep
Were you satisfied with the product?
Yep again
Would you order from this company again?
Yessiree
Would you buy this company's products second-hand?
Yes

 

What did you order?
An assload of shoes from a pre-order and a wig
When did you order?
January 14th
Did you order directly from the company, or through a distributor or dealer?
Directly
How was the communication?
quick
How easy was it to pay?
Paypal, so pretty easy.
How long did it take to ship?
I'm still waiting. This is what I don't like about them, that and their consistent out of stock notices.
Was the quality appropriate for the price, in your opinion?
If it's the usual leeke, then yes.
Did the item look like the sales pictures?
they usually do but I'll report when it arrives
Were you satisfied with the product?
will report when arrived
Would you order from this company again?
I have been for 4 years...
Would you buy this company's products second-hand?
Yes

 

What did you order?
A wig and a muffler hood.

When did you order?
April 3 (though it was April 4 in Korea at the time).

Did you order directly from the company, or through a distributor or dealer?
Directly.

How was the communication?
Nonexistant, but it wasn't needed, either.

How easy was it to pay?
Very simple. I used Paypal.

How long did it take to ship?
Not long at all!! It shipped the very next day and was at my house by April 7!! I was VERY pleasantly surprised by this.

Was the quality appropriate for the price, in your opinion?
Absolutely. The wig and muffler are both very high quality.

Did the item look like the sales pictures?
Yes. The muffler is even better than the picture - I had no idea how soft it would be in person!

Were you satisfied with the product?
Very, very, very.

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
Absolutely. This transaction was a resounding success.

Would you buy this company's products second-hand?
Yes.

 

What did you order?
A pair of MSD shoes and a pair of SD shoes.
When did you order?
11th April
Did you order directly from the company, or through a distributor or dealer?
Directly
How was the communication?
No complaints, although I didn't get a notification that my items had been shipped so I guess it could be better
How easy was it to pay?
Paypal so easy
How long did it take to ship?
Surprisingly fast - I think they must have shipped the same day in order to be here today!
Was the quality appropriate for the price, in your opinion?
Yep
Did the item look like the sales pictures?
Identical
Were you satisfied with the product?
Yes
If you weren't satisfied, how did the company solve your problem?
N/A
Would you order from this company again?
If I want something from them
Would you buy this company's products second-hand?
I was going to, that's why I went to their site!! I decided I'd rather pay $26 for a pair of shoes new than $46 second hand

 

What did you order?
3 dollga wigs: LR-020, LR-027, LR-002. and Ear of Bunny
When did you order?
April 1st, 2009. Received on the 14th of April, 2009.
Did you order directly from the company, or through a distributor or dealer?
Through the company
How was the communication?
Good. tried to email them once but my message didn't go through, then I asked on the Q&A and they answered the next day.
How easy was it to pay?
Easy
How long did it take to ship?
They shipped my stuff on April 6th. Really fast since I ordered a pre-order item which takes 30 days. The one thing I'm a bit confused about, is that they shipped to the wrong residence. My grandmas house
Was the quality appropriate for the price, in your opinion?
Yes!
Did the item look like the sales pictures?
Sort of. The colours of the wigs looked a bit different then the sales pictures.
Were you satisfied with the product?
Yes!
If you weren't satisfied, how did the company solve your problem?
N/A
Would you order from this company again?
Indeed!
Would you buy this company's products second-hand?
Depends.
__________________

 

* What did you order?
3 DollGa wigs plus Leeke wig in 3 different orders
* When did you order?
First in January, then in February and in March (avid shopper lol)
* Did you order directly from the company, or through a distributor or dealer?
Directly
* How was the communication?
Didn't need any so n/a
* How easy was it to pay?
Very
* How long did it take to ship?
Since three were preorders, a month and then took only a few days to get here. The time of Leeke wig, they were superfast.
* Was the quality appropriate for the price, in your opinion?
Absolutely, wish the shipping would be cheaper though
* Did the item look like the sales pictures?
Close. The length of wigs are hard to judge not knowing the size of the doll on the pictures but generally I think the pictures are quite good.
* Were you satisfied with the product?
Very
* If you weren't satisfied, how did the company solve your problem?
n/a
* Would you order from this company again?
Absolutely
* Would you buy this company's products second-hand?
Yes