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Supplies W&N formula change + Munitorum Change Discussion

Feb 1, 2024

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      Hello, sad news from me today as far as I've experienced. I bought a new bottle of Windsor and Newton Brush cleaner and restorer very recently, noticed the complete change of bottle, was very worried and hoped for the best.
      Nope. It smells completely different, texture completely different and I could not get the faceup to even budge with it. It seems to be completely worthless or at bare minimum so completely different that it's not effective enough for me anymore.
      I managed to remove the same faceup with 91% isopropyl alcohol which was infinitely more effective. But I gripe because it was still not what I was used to and of course, money wasted.
      But I wanted to pop in and provide a warning because it was very upsetting to me. I still don't know how rubbing alcohol will fare for me vs. what I was used to.
      Buy old stock if/while you can I guess.

      Maybe someone had a better experience. Feel free to chime in. I'm just one person after all.

      Edit: because when it rains it pours, discussion of the munitorum changed also follows

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      #1 AlisonVonderland, Feb 1, 2024
      Last edited: Feb 4, 2024
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    2. Aw man :( I've noticed it's been getting harder to find, and it had changed formula at least once in the past I think. Why????
      Between that and MSC being impossible to import here, I'm not sure it's worth trying to do faceups anymore.
       
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    3. I'm having a really really bad day of it @sahoma because not only this, my preferred sealant, the citadel munitorum changed again and ahhhh that's not going well as I'm trying it either. :...( I'll complain about that where pertinent later I guess.
      There might be good reasons for formula changes... However it's really not encouraging me right now either.
       
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    4. Thank you for the warning and I'm sorry your supplies are giving you such a bad time right now!

      Are you able to return it? If it's a crappy product, it's a crappy product and they should get the message from the number of claims filed over it from unsatisfied customers. I'm sure you're not the only one upset over this.

      It really sucks they changed it to be unusable. I hope you'll be able to find an alternative or some hidden bottles of the old formula. I'll have to be more careful not to waste the bottle I have.
       
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    5. @nyaaain I doubt Michael's is going to accept my return of an opened bottle of something I bought a month ago and no recept remaining :lol:
      Oh it's grim, grim. I'm honestly just trying not to feel anything right now because I got the one faceup off, sure, and new formula sealant I have is looking even less matte than the old one . If you didn't like old munitorum you definitely won't like the new one. Feel like why did I even get out of bed this morning :yawn
       
      #5 AlisonVonderland, Feb 1, 2024
      Last edited: Feb 1, 2024
    6. I remember first buying w&n brush cleaner after reading many wonderful reviews on it, ended up rubbing a faceup off with pure elbow grease apparently? and just couldn't understand how it was so praised after going through a proper workout. Little did I know it was not the "restorer" kind, which I didn't know to look for.

      I'm not really sure if it's a rebrand of the same product as it has no "restorer" in the name but I guess many stores are stocking it as such? I thought it was just a regional difference but I haven't seen the restorer anywhere (online/offline) within the last year so who knows. Unfortunately, it is also rubbish at cleaning brushes so... if anyone has the time and will to write bad reviews in the hopes they bring the old formula back? :sweat
       
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    7. As @cobaltconduct says never bothered myself as the formula differs europe way and sounds like they have updated the US/Canadian product to this other (non effective) version. Bad luck. You might want to start scouring physical art shops to see if they have any of the old formula left :sweat
       
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    8. I have a bottle of this with the new formula and I was able to get a face up/blushing off with it, but certainly took a lot more elbow grease to do so. I don't like it either...just wondering if other brush cleaners would work better?
       
    9. I also got this recently and I was wondering if the faceup I was trying to remove was just very strong because it took so much more work with this versus isopropyl alcohol. ): I'd never used W&N before and everyone had hyped it up, didn't realize it was a reformulation problem!
       
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    10. Hi, I also use citadel munitorum for my sealant, are you able to expand on what the issues are? I tried to buy a couple of cans end of last year but the order was cancelled due to a manufacturer defect in the canister causing a supply issue. I've not checked in to see if it's still availble so has the change of formula happened with the new stock? Or was the change before that (I bought my last couple of cans a few years ago so might have missed that) :sweat
       
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    11. @Epicari I've bought a new can a couple weeks ago. It's a new stock. I think there were supply issues earlier this year and now a new product on the shelves. The can looks different. I can take a picture later.
      My initial problem is that the texture and finish are a bit different. This is an initial impression as I finished a face with it today and then I'm starting on another where I'll use it start to finish. By the end of that one i'll know better. It seems glossier, which as it was already less matte than msc I'm not sure if it's too much semi-gloss now for my preference. I mean, I enjoyed the performance on it so far, but it feels different and I'm severely irritated because when that's different you have to modify the whole process.
      I'll plan to post the one I do with the entirely new can in my current ongoing faceup thread.

      @RococoSpring see this is why I wanted to say something straight away because I recommend the product forever too and I was feeling really bad for newbies wondering if we/they are crazy because it's not at all the same.
      To you and @middletails both: was it making bubbles on the face? Like soapy? Mine did that. The old formula was this kind of noxious slightly oily kind of liquid. They are completely different. This one watery and foamy.
      See, I can't really manage additional scrubbing is the problem. My hands are wrecked from severe inflammation and I can barely clean the heads anymore as it is, so I didn't keep trying I just switched to the alcohol and at least it with magic eraser was easy enough I could technically manage it. :yawn
       
    12. Oh whoops I missed yours @cobaltconduct yes I noticed the difference in name and today I did some angry researching which could be expanded upon but I do believe the old brush cleaner is now discontinued and this is their new equivalent. I also used it to clean brushes for painting when necessary. I scoured out some reviews where other artists (using for brush cleaning) had the same gripes that it's barely technically usable at all.
       
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    13. @AlisonVonderland Yes, it was bubbly on the face and body...a very soapy consistency...I felt like I was using dish detergent. I had to dig my nails into the cloth I was using to get it to just sorta come off. Then I have to wipe several times over to get some residue sealant off. Very time consuming and not very good on the hands/wrists/arms. I'll ask my local artshop to see if there's another type of brush cleaner similar to the old W&N formula.
       
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    14. Sadly I just got that confirmed, too.
      [​IMG]
      Unfortunately a lot of places just update the images on old listings so the ratings and reviews are now out of date as well. Welp.
       
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    15. I never used this stuff, because it's quite frankly impossible to get here :lol: But as someone who has been using isopropyl/rubbing alcohol since 2008 on dozens and dozens of heads/parts, I promise you'll be fine. I yet have to find a faceup I was unable to get off with that and a piece of magic eraser. It's also on average cheaper and easier to get, and they can't really change the formula on you there. You just need to make sure to get the highest percentage possible (I currently have 95%).

      The change in Citadel's spray is not good though. I mostly use MSC, but I like to use the two together for faceups on darker skintones to avoid the MSC ghosting. Hmm.
       
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    16. to be fair, the W&N brush cleaner and restorer you get in the UK doesn't work and never has. I wonder if this change was them rolling out a more consistent recipe for all markets because it always struck me as odd that the US version was different to the UK one. It does however work a treat for softening up brushes so it definitely has a use for anyone doing faceups. Particularly if you use a brush for sealant or gloss or glue for lashes. It'll fix those up beautifully. It's even restored the brushes I used for nail acrylic and those were CAKED in acrylic lol.
      It lathers like soap which others are describing so yeah, sounds like you've got the UK mix now.

      as for the munitorium varnish, I haven't noticed too much difference from the previous. It's definitely "satin" finish not matte, but that's something that changed when they stopped calling it purity seal. They've also changed something because the games workshop guy mentioned aerosol laws in the EU had changed? So they had to rejig something.

      i'll need to run more tests on it to see if it's any more temperamental.
       
      • x 3
    17. My reaction to the W&N thing, regardless of what anyone who never did use it uses, was one of a simple fear, not having used those alternatives, that I would not physically be able to use them because of my hands and how hard it is to do many normal functions anymore. More gripping or vigorous scrubbing is straight out. I did use the 91% alcohol like I said, though I had to use magic eraser with it and I'm not thrilled about that because this is way harder for me than the toothbrush and wiping. Also it took me an hour. Anyway that worked at least on that faceup, so I felt slightly less like the sky was falling.
      There's a chance beyond manufacturing that the US version was massively bad for our health. Don't rule that out.

      @purple_monkfish yeah I'll hope it's fine for my brushes when needed like you say because I do also use for that sometimes. I believe it must be capable of working or they wouldn't put it on the market... Even if it's a way worse version.

      Also, munitorum varnish. I was in a panic yesterday with everything having different packages and smelling different and was just ready for the worst and to chuck myself and all my dolls right into the sun. This is a normal feeling for me, it usually doesn't turn out that bad ;) I do notice it's acting a bit different. I'm mostly just hoping it's effective and not brutal to remove but I'll keep using it through my next faceup and see how it goes.
       
    18. Hadn't realised that Munitorum varnish was now back on the shelves, been so long that sought out an alternative, Montana Matte Varnish, have a few bottles now so will be a while before I run out, any reviews of the new Munitorum in meantime would be appreciated :wiggle
       
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    19. I would like to see what the new version can look like. I was going to look to see if any online sellers still have a can or two of the older version so it would be good to know what the new can design looks like. I've not found much in terms of news/ reviews for the new munitorium varnish but I have seen some places list it as gloss but the description describes it as 'semi-matt/ satin'. It seems a bit confusing! :sweat

      Ahh! I picked up a bottle of W&N as everyone said how good it is and found it was really ineffective so was a bit confused about it. But if the UK formula is different then that explains it. At least I can still use it for cleaning brushes as i'm getting low on my old brush cleaner so not a complete waste!

      I'd definitely be interested in more info testing/revieing new munitorium. I'm wondering if it looks better or worse depending on how light/dark the resin colour is? Or if it's temperamental to humidity/temperature etc. If it is looking glossy, I wonder if using a different brand matt varnish would knock off the glossyness (I'm thinking if the other spray is more expensive like MSC so you want to use it more sparingly). It'll be very disappointing if it's not suitable for doll faceups anymore as it was a easy to get option for us in the UK. :eek:
       
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    20. @Epicari I was lucky to have read a post from a UK hobbyist who confirmed that the UK version was completely different and wasn't worth getting so saved on my monies.

      I got my MSC/Munitorium alternative Montana matt varnish when it was offer in Hobbycraft ... it was £7.50 for a large can :D it now retails for a tenner
       
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    21. @Epicari I'll snap a pic of both old and new cans and post it later today. I think using think it will hopefully turn out fine. I know we aren't supposed to be smelling it but I can smell the difference even dried so I was just worrying and wondering how different it was.
      Don't let my oversized feelings be too contagious!:lol: I should come with a constant disclaimer.
      Anyway I finished one with it yesterday. I feel like it looked glossier longer but was maybe not that different when fully dry... The spray texture is different, but I'll say maybe I like that better? I'll do an entire new face with it and might as well write my opinion after that in my project journal, so you can there later check if you feel like it.
       
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    22. I have hand issues. In UK so W&N never an option. Use isopropyl, soak some cotton pads, wrap on face, then wrap in cling film (saran wrap I believe US might call it). Leave it a while. Faceup will come off easily
       
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    23. Thanks for that advice @Datsuki. I will keep it in mind if needed. :hug:
       
    24. Well if you guys want and weather permits, I have a fairly large assortment of different coloured resin dolls I can spray some munitorium varnish on lol.
      Certainly on my huajing girl who's quite pale i'm not seeing any sheen but it may end up more obvious on a darker resin.
       
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    25. Well my personal verdict is in. Did a whole face with new munitorum today in the recommended parameters as listed and it's a definite semi gloss. Probably twice as glossy as the old formula which was (it varied hugely with weather) at worst a bit more shiny than msc matte or flat and at worst matte but gritty. So anyway, the spray texture is maybe a positive on its own. Very eggshell and it would really yield itself to skin texture desires. But I think its simply too glossy for me to like it as a product I can use start to finish. I absolutely hate it and am personally devastated.

      Edit: image of the difference in new/ old cans also added to first post
       
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    26. No problem! I have a mind that gets overwhelmed easily so can understand that things can end up feeling really stressful ;)

      Thanks for the feedback on your face-up attempt. It's interesting that the texture seems more even but has more of a gloss appearance. Maybe because the smoother surface is reflecting more light so it makes it look more shiny? I know some people mentioned with the older version that it could be glossy if it wasn't shaken/ mixed enough, could it be that the new needs a longer shaking time?
      Also thanks for the picture of the two cans, it'll help me search for the older product :3nodding:

      Thanks for the suggestion of alternative product! I was also looking for something I could use on fixing my art but didn't want to use a more expensive product so it might be a good one for me to try. It's nice that it has UV-protection so that's a bonus! :thumbup

      Speaking of alternative products, has any one used the Liquitex varnish spray for face-ups?
       
      #26 Epicari, Feb 21, 2024
      Last edited: Feb 21, 2024
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    27. Someone on the forum recently did and it did not come off the resin well. (Apparently it's better on smoother Chinese resins but... better safe than sorry I guess). I use brush on Liquitex and that removes easily though.
       
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    28. I've tried Liquitex Matt Varnish and didn't exactly have good time with it. (it was a black bottle looking like this though so I don't know if they've since changed the product or just the bottle or if it's a completely different product altogether) it's like... It gives you a really nicely feeling matte base texture to work with so I thought at first that I'm gonna love it. Watercolor pencils didn't work on it (I don't remember if they didn't stick at all or if the texture was just too grainy for me taste) it was pretty fine if you only used pastels and acrylic paint though. - Until you made a mistake and needed to erase it because damn, that stuff ain't coming off easily :sweat

      From my experience summed up: it was pretty safe to use on Chinese resin (Myou, DF-H, Asleep Eidolon - all have this slightly shiny plastic feel) and you could get it off them with some hard rubbing but do not use it on Korean dolls (Luts, Demit Doll) it seems the Korean resin sucks it in much deeper and I legit spent days trying to get it off from my dolls' faces, it was a serious workout. :pout:

      So if you're going to try it proceed carefully, don't be me and spray multiple dolls at once. :sweat I actually still have it on my Myou Aubrey's face since I was alright with the face-up so I took quick two pictures up show the texture it has: one, two. As you can see it has a lot of texture, it also seems to be slightly darker/yellower than the rest of the doll, he's supposedly Myou's normal pink color. I can't recall if that's how it was to begin with or if it has darkened more afterwards.
       
    29. @Epicari I can't say the texture is more even... Specifically I used in only one weather condition so far and instead of the super smooth finish it has a texture that really looks like eggshell, kind of hard to describe. I think it's something about how the nozzle is switched to regular spray paint type part.
      The sealant really does feel good to work on and takes the color remarkably well compared to everything else I used over the years. It feels like I just swipe the pastel on like magic. However I was just so depressed about how shiny it was by the end I didn't even update pictures in my faceup thread. I really need to get back to that.
      It's possible you could pop another sealant over the top in the last layers to fix this but having to buy two different sealants is then removing the practicalities for me of everything. I was just so disheartened I couldn't think of this more.
       
      • x 1
    30. Another UK resident here so I’m glad I found this thread.

      Changes in formula for most things are usually a result of legislation changes regarding the chemicals used and as environmental laws quite rightly become tougher then so do the formulas for potentially harmful products. Laws also vary from county to country which can be a pain in the ass for those of us looking for things to use as what’s permitted in one may well be banned in another.
      Formula changes also do not happen overnight, they will have been working on them for a long time and keeping the old stuff available as long as possible before replacing the products. There’s also a lot of legal hoops to jump through, tons of red tape and a lot of back and forth between different countries in order for the companies to be able to sell their products worldwide. Then of course there’s also label redesigning which again has to be different for different countries. It’s a hugely frustrating and costly undertaking so as annoying as it is to us when things change its nothing compared to what the actual companies have to go through! My husband works in regulation for a medical company and as laws constantly change it can be a nightmare trying to keep up on a worldwide scale. Even something as seemingly insignificant as the label can cause months of headaches as one country wants it worded this way yet another wants it a different way.

      I know most of you know these things but I thought I’d put them out there for those who perhaps were unaware.

      Anyway back onto the items in question…… @kyukyukyu I’m very interested in hearing more about this Montana stuff. What is it like? I’m used to using MSC which I buy from https://www.hiroboy.com on the rare occasion they actually have it in stock but like most of you always looking for alternatives.
       
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