Think Pink! Feedback (ALL)

* What did you order?
-Doll Leaves Lillith and Lian
* When did you order?
August 14th, 2012
* Did you order directly from the company, or through a distributor or dealer?
Directly from them
* How was the communication?
very good
* How easy was it to pay?
Very easy
* How long did it take to ship?
They came sooner than I expected but since they still had to be ordered and all it took about 2 1/2 months
* Was the quality appropriate for the price, in your opinion?
yes
* Did the item look like the sales pictures?
yes for Lillith and no for Lian, but that was to be expected as she came bare and all
* Were you satisfied with the product?
Yes I am, very satisfied
* Would you order from this company again?
yes
* Would you buy this company's products second-hand?
yes

 

Late, but still ...

* What did you order?
I ordered two pairs of eyes, a bunch of tiny zippers, pastels and MSC.

* When did you order?
Sept 27

* Did you order directly from the company, or through a distributor or dealer?
Directly.

* How was the communication?
Perfect. There was an issue with my address, but it was resolved within a day.

* How easy was it to pay?
Very easy (paypal).

* How long did it take to ship?
two weeks.

* Was the quality appropriate for the price, in your opinion?
I guess so, I haven't started the faceups yet.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes, I definitely will.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
-> 5SD Aiden in tan skin, shoes, eyes, wig, shirt and horns

* When did you order?
-> 7.11.2012

* Did you order directly from the company, or through a distributor or dealer?
-> Directly

* How was the communication?
-> Perfect and fast!

* How easy was it to pay?
-> Very easy - Paypal

* How long did it take to ship?
-> 2-3 days

* Was the quality appropriate for the price, in your opinion?
-> absolutely

* Did the item look like the sales pictures?
-> Haha - no - the picture was the red Aiden ... but he was sold as tanned

* Were you satisfied with the product?
-> YES! Love my boy

* If you weren't satisfied, how did the company solve your problem?
---

* Would you order from this company again?
-> Yes and I already did several times!

* Would you buy this company's products second-hand?
-> Yes

 

* What did you order? Wigs, boots.
* When did you order? 8th November
* Did you order directly from the company, or through a distributor or dealer? Directly
* How was the communication? Perfect. Fast and easy as always.
* How easy was it to pay? Very easy by PayPal.
* How long did it take to ship? 5 days to Denmark including weekend.
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Absolutely!
* If you weren't satisfied, how did the company solve your problem? -------
* Would you order from this company again? Yes,and I did it 6 times already.
* Would you buy this company's products second-hand? Why not?

 

* What did you order?
Pluto Dolls Millicent SP

* When did you order?
23. September 2012

* Did you order directly from the company, or through a distributor or dealer?
N/A

* How was the communication?
There was not much communication, but I did ask a question about the pre-order before ordering and got a quick reply.

* How easy was it to pay?
Easy, Paypal

* How long did it take to ship?
Nearly 8 weeks to ship from the company, it was shipped from TP! on November 16th. Then it took from friday to tuesday, a day slower than last time but nonetheless really fast!

* Was the quality appropriate for the price, in your opinion?
Pluto Dolls definitely charges not enough for that quality!

* Did the item look like the sales pictures?
Way better!

* Were you satisfied with the product?
Absolutely.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Sure, if I find some other stuff again.

* Would you buy this company's products second-hand?
Of course!

 

* What did you order?
1x Marterhair Brush Size 5/0
1x Marterhair Brush Size 10/0
1x Eyelash Glue for BJD
1x Mr Super Clear UV cut flat
1x Yellow School outfit for BB 27 from Dollzone

* When did you order? 17. Nov.2012
* Did you order directly from the company, or through a distributor or dealer? From Think Pink
* How was the communication? Great
* How easy was it to pay? Very easy, per paypal
* How long did it take to ship? 5 days :-)
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? Yes!
* Were you satisfied with the product? Very!
* If you weren't satisfied, how did the company solve your problem? -
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Yes

 

* What did you order?: Asleep Eidolon Xun on layaway.
* When did you order?: 24.07.2012
* How was the communication?: It was good. No complaints.
* How easy was it to pay?: Well, since I chose layaway I couldn't order the normal way and had to manually e-mail them. But that wasn't a problem.
* How long did it take to ship?: Xun arrived at their place before I finished the last rate, but after I paid the last rate he got here within 2 days. I was really amazed.
* Were there any missing or broken items in your order?: No. But they accidentally replaced the outer box (not the doll box) with an Angell-Studio box.
* If there were any problems with your order, how did the company handle them?: I had some extra wishes, like wanting eyelashes and MSC UV Cut. Even though they said at first that Asleep Eidolon doesn't accept extra wishes, they somehow managed to get them to apply lashes. And they took care of the MSC I wanted, too. I think that's when the box mix-up happened, unless the original box was damaged which I don't know. I'm not angry, I'm happy they managed to fulfill my wishes.
* Would you order from this company again?: Yes. I'm happy with my order.

 

* What did you order? MSC, pencil, pastel...
* When did you order? Nov. 18th 2012
* How was the communication? Recieved order notice and shipping notice.
* How easy was it to pay? Easy, using Paypal.
* How long did it take to ship? Exactly 3 days. All items were in stock.
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* Would you order from this company again? Yes. I was really happy with the fast shipping.

 

* What did you order?
- Doll-Zone limited Outfit
- Lashes
- a pair of gloves

* When did you order?
21. November 2012

* How was the communication?
Very good, I got several e-mails about my order (when it got ordered, when it was ready to be shipped and when it was shipped)

* How easy was it to pay?
Very easy through Paypal

* How long did it take to ship?
Not long! 4 days, between the Netherlands and Germany
It took them roughly a week from order to arriving at my door, with a weekend inbetween!

* Would you order from this company again?
Absolutely, but most likely only in-stock items since I'm not much of a fan to use dealers for doll-shopping :'D

 

* What did you order?
Several sets of underwear and stockings
* When did you order?
21 November 2012
* Did you order directly from the company, or through a distributor or dealer?
They are a dealer .
* How was the communication?
Excellent. I think I must have asked them two or three questions in the past to which they never replied - but if you order from them, they keep you very well-informed: they update the status of your order regulalrly and send you a tracking number.
* How easy was it to pay?
Easy, through Paypal.
* How long did it take to ship?
Not long at all - items were in stock and shipped the next day.
* Was the quality appropriate for the price, in your opinion?
Yes, insofar as doll-sized underwear can be said ever to be reasonably priced :P.
* Did the item look like the sales pictures?
Yes. In view of the tiny photos on the site, the real thing actually looks better!
* Were you satisfied with the product?
Yes.
* If you weren't satisfied, how did the company solve your problem?
Well, they spotted my problem for me!
Their system charged me too much for shipping. The shipping cost did seem high, but shipping between our (neighbouring!) countries can sometimes be quite absurd so I didn't dwell on it. However, shortly after my Paypal payment went through, I received a message from ThinkPink saying that they had spotted a mistake in the shipping cost and they had reimbursed me immediately. I thought that was very attentive and correct of them. So, as far as I am concerned: nice dealing with ThinkPink! They are friendly and honest.
* Would you order from this company again?
Yes, I don't see why not. They have a remarkably wide range of items too.
* Would you buy this company's products second-hand?
N/A

 

* What did you order?
MSC, silicone caps, etc.
* When did you order?
Late November
* Did you order directly from the company, or through a distributor or dealer?
Directly from the company.
* How was the communication?
Great - they emailed me about every step they did - order received, preparing, shipped.
* How easy was it to pay?
Really easy, through paypal.
* How long did it take to ship?
2-3 days.
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
It was the same.
* Were you satisfied with the product?
Yes, I'm really satisfied!
* If you weren't satisfied, how did the company solve your problem?
-
* Would you order from this company again?
Sure
* Would you buy this company's products second-hand?
Sure~~~

 

* What did you order?
Qianxun Fullset DollZone BJD
* When did you order?
I ordered her 17/10/2012
* Did you order directly from the company, or through a distributor or dealer?
I ordered her through ThinkPink not from the company itself where the doll is from.
* How was the communication?
Good, I could ask anything to ThinkPink and the things they sent back was very clear to me.
* How easy was it to pay?
Very easy, 'cause ThinkPink is a Dutch company and I am Dutch too. So the paying went very fast.
* How long did it take to ship?
They say to me that it takes 8 or 12 weeks and she came in week 10.
* Was the quality appropriate for the price, in your opinion?
Yes she was just how I wanted her to be. The whole fullset is beautiful. Only what I not understand is that, you dont get a doll stand in the set because she is a doll for decoration.
* Did the item look like the sales pictures?
Yes very! Perfectly. She is more beautiful in real life!
* Were you satisfied with the product?
More then satisfied with how she looks like but I didnt quite understand why she was hard to move and to pose. The possisions doesn't hold very well.
* If you weren't satisfied, how did the company solve your problem?
-
* Would you order from this company again?
Yes
* Would you buy this company's products second-hand?
Mmm.. Not sure. First I have to see how the second-hand doll looks like.

 

Think Pink - Feedback



* What did you order? DZ Annie, DZ Deer Boy, Wigs, MSC and some other stuff
* When did you order? multiple times
* Did you order directly from the company, or through a distributor or dealer? well through ThinkPink xD
* How was the communication?
perfekt. When I orderd my DZ Annie I was very new in this hobby and I orderd the wrong skin color. I wasn't sure if NormalYellow is too yellow, or how white is DZ white. They helped me a lot, answering my questions. I got all my mails answered within a day. Communication is just perfect!


* How easy was it to pay? very simple through paypal
* How long did it take to ship? all my orders were shipped the same day and it tooks two days to arrive at home (Netherlands - Germany) which is really fast.
* Was the quality appropriate for the price, in your opinion? absolutely!
* Did the item look like the sales pictures? exactly like the sales pictures.
* Were you satisfied with the product? 100% satisfied
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Definitly
* Would you buy this company's products second-hand? yes

I really love ThinkPink they're a great dealer. And if you order something inStock you get some little gifts They have a huge inStock sortment which often includes eventdolls. When I want to order a doll or a outfit I first take a look at their pre-orders. I love them for their service and the communication.

 

* What did you order? 1 x ML-05 Deep Sky Blue Lambskin Wig 7-8 and 1 x 30166A size 7 White Wavy Long Wig
* When did you order? 22. Dez. 2012
* Did you order directly from the company, or through a distributor or dealer? From Think Pink
* How was the communication? Great
* How easy was it to pay? Very easy, per paypal
* How long did it take to ship? 7 days :-)
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? Yes!
* Were you satisfied with the product? Very!
* If you weren't satisfied, how did the company solve your problem? -
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Yes

Thank you for the gift

 

* What did you order?
Dollzone Stramonuim fullset, Dollzone Event Doll GuoGuo,
llusion Spirit Sid, Illusion Spirit Event Head Tosaca, Illusion Spirit Even Jointed Hands
Carrier bag (70cm dolls)
England suit Angel Studio (for 70cm doll)
Angel Studio male shoes
Angel Studio gey male wig
Male shoes MSD
Face masks (a couple of Sd's, msd's and one YO-SD)
Wigcap

* When did you order?
August 15 2012

* Did you order directly from the company, or through a distributor or dealer?
Think Pink?

* How was the communication?
They mailed me every time some items arrived (since it was a big order). Something went wrong with one of the orders and they immedeatly send me a mail about it, in which they told they were in touch allready with the company itself to solve the problem. The communication went fast and they were super friendly!

* How easy was it to pay?
I payed through bank transfer. I also payed a part of the order at the shop.

* How long did it take to ship?
The items arrived a little bit before christmas, which was't TP's fault. One of the companies had send the wrong doll, so the waiting was longer then expected -_-

* Was the quality appropriate for the price, in your opinion?
Yes, I believe so (:
And even though I went to pick up the items, they packed the dolls really well (hands, and neck in bubblewrap, facemask).

* Did the item look like the sales pictures?
Yes (except some colors that were a bit diffrent, but that's something you can expect from computer images)

* Were you satisfied with the product?
yes

* If you weren't satisfied, how did the company solve your problem?
I was satisfied, but one problem occured though. Like I said before one company (Dollzone) had sent the Tulip fullset instead of the stramonium one. TP solved it with Dollzone, but when the Stramonium head and fullset clothes arrived, she had no face up. TP proposed me if I wanted the Tullip fullset with the stramonium fullset to make up for it, want them to try the stramonium face-up for me or ask Dollzone again for a head with a face-up. It's super nice how they did their best to solve a problem they couldn't do anything about either. Great costumer service!

* Would you order from this company again?
In fact it was my 4th time or so allready (:

* Would you buy this company's products second-hand?
Maybe, if I could see them in person first.

 

* What did you order?
Doll wig, eyes and clamp

* When did you order?
In January 2013

* Did you order directly from the company, or through a distributor or dealer?
From the company

* How was the communication?
Very good

* How easy was it to pay?
Really easy with paypal

* How long did it take to ship?
I ordered during the period of holidays but my order was shipped the day after the shop reopened.

* Was the quality appropriate for the price, in your opinion?
Absolutely.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
YES, really satisified.

* Would you order from this company again?
Yes, gladly. It was a perfect transaction.

* Would you buy this company's products second-hand?
Yes

 

* What did you order? eye putty and pet doll

* When did you order? Jan 2013

* Did you order directly from the company, or through a distributor or dealer? N/A

* How was the communication? good, got regular email updates

* How easy was it to pay? Very easy

* How long did it take to ship? Quick

* Was the quality appropriate for the price, in your opinion? Yes

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Yes

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Yes

* Would you buy this company's products second-hand? N/A

 

* What did you order? Souldoll Diammah

* When did you order? Saturday the 26 of January 2013

* Did you order directly from the company, or through a distributor or dealer? This doll was allready at the shop Think Pink for sale

* How was the communication? Perfect

* How easy was it to pay? Very easy

* How long did it take to ship? Only three days

* Was the quality appropriate for the price, in your opinion? Yes

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Absolute

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Yes

* Would you buy this company's products second-hand? N/A

 

* What did you order?
Doll Chateau Ada (in stock product).

* When did you order?
January, 27th.

* Did you order directly from the company, or through a distributor or dealer?
From Think Pink directly.

* How was the communication?
Great, i asked about Ada's hips they replied courteously within 24 hours

* How easy was it to pay?
Yes, quite!

* How long did it take to ship?
2 days and it arrived today so is was very quick! (I'm in France).

* Was the quality appropriate for the price, in your opinion?
Yuppe, DC is good quality resin and i'm happy with the girl

* Did the item look like the sales pictures?
Sure it does!

* Were you satisfied with the product?
Yes i am.

* If you weren't satisfied, how did the company solve your problem?
--

* Would you order from this company again?
Sure

* Would you buy this company's products second-hand?
Yeah i think so.

 

* What did you order?
An msd wig, purple glass eyes, yosd shoes, some silicone kips, some elastics

* When did you order?
27/01/13

* Did you order directly from the company, or through a distributor or dealer?
from Think Pink

* How was the communication?
communication was good

* How easy was it to pay?
Payment possible through international bank transfer, so super easy

* How long did it take to ship?
1 day O_o

* Was the quality appropriate for the price, in your opinion?
Yes, very much

* Did the item look like the sales pictures?
Yes exactly as portrayed

* Were you satisfied with the product?
Yes very much! I'm pleasantly surprised by the Leeke wig

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Definitely

* Would you buy this company's products second-hand?
possibly

thanks!

 

* What did you order?
MSC String puller, same zipper, some little accessories, Mungyo pastel, and other little thing
* When did you order?
05-02-13
* Did you order directly from the company, or through a distributor or dealer?
Directly from them
* How was the communication?
very good
* How easy was it to pay?
Very easy
* How long did it take to ship?
three days, very quickly
* Was the quality appropriate for the price, in your opinion?
yes
* Did the item look like the sales pictures?
yes
* Were you satisfied with the product?
Yes I am, very satisfied
* Would you order from this company again?
yes
* Would you buy this company's products second-hand?
yes

 

* What did you order? Wigs
* When did you order? On Friday, February 15.
* Did you order directly from the company, or through a distributor or dealer? Directly.
* How was the communication? Pleasant, as always.
* How easy was it to pay? Very easy by PayPal.
* How long did it take to ship? I got the parcel today, so, 5 days, incl. weekend. And I want to say that the girls from this shop always do their best to dispatch the parcel as soon as possible, even the same day you make the order!!!!!!!!
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Absolutely!
* If you weren't satisfied, how did the company solve your problem? -----
* Would you order from this company again? Of course!
* Would you buy this company's products second-hand? Yes.

 

What did you order?
Two wigs and two pairs of eyes.
When did you order?
20th of February.
Did you order directly from the company, or through a distributor or dealer?
Directly through TP.
How was the communication?
They replied fast, even though they were away over the weekend and had a pile of new messaged to go through after.
How easy was it to pay?
Easy through pp.
How long did it take to ship?
About a week, but that was because they were away and pp took some time to approve the payment.
Was the quality appropriate for the price, in your opinion?
Yes, very much so.
Did the item look like the sales pictures?
Yes
Were you satisfied with the product?
definitely.
If you weren't satisfied, how did the company solve your problem?
//
Would you buy this company's products second-hand?
Yes.

 

* What did you order?
2 doll wigs and 1 SD t-shirt

* When did you order?
In February 2013

* Did you order directly from the company, or through a distributor or dealer?
From the company

* How was the communication?
Good

* How easy was it to pay?
Really easy with paypal

* How long did it take to ship?
It didn't take a long time for my order to be shipped. I received the parcel a few days after having placed my order.

* Was the quality appropriate for the price, in your opinion?
Absolutely.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
YES, really satisified.

* Would you order from this company again?
Yes, of course. It was not the first time I ordered from the company and I'll gladly order again.

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Luts 2012 event head and body

* When did you order?
In March 2013

* Did you order directly from the company, or through a distributor or dealer?
From the company

* How was the communication?
Replies to emails a little slow but good Customer Service

* How easy was it to pay?
Really easy with paypal

* How long did it take to ship?
About four days after i paid. I received the parcel Monday and it was shipped Saturday!

* Was the quality appropriate for the price, in your opinion?
Absolutely.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
YES, really satisified.

* Would you order from this company again?
Yes for sure. It was the first time I ordered from the company and I'll be happy to order again.

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Luts Forgotten Story Uriel
* When did you order?
December 5th, 2012
* Did you order directly from the company, or through a distributor or dealer?
From them
* How was the communication?
Really good, they contacted me about every step they took
* How easy was it to pay?
Very easy... I think, my boyfriend payed lol
* How long did it take to ship?
Long, but that had more to do with order time and then breakage than anything else
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes he does
* Were you satisfied with the product?
Oh yeah absolutely
* If you weren't satisfied, how did the company solve your problem?
I didn't have a problem but they did find a broken piece and contacted me about that. So there was a problem but they solved that by contacting Luts and letting me know it would be a little longer for Mizu to arrive.
* Would you order from this company again?
Oh yes, definetely
* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Mr. Super Clear UV Cut Flat

* When did you order?
31. march 2013

* Did you order directly from the company, or through a distributor or dealer?
Directly.

* How was the communication?
pretty good. No communication needed besides order updates.

* How easy was it to pay?
I use paypal so really easy

* How long did it take to ship?
4 or 5 working days.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Very much so.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Already did

* Would you buy this company's products second-hand?
Depends on what it is

 

* What did you order?
Items of msd clothing (hoodie, a pair of leggings, socks, skirt), msd size laptop and an msd size rocking chair

* When did you order?
2nd of April 2013

* Did you order directly from the company, or through a distributor or dealer?
Directly

* How was the communication?
Great communication! Everything went smoothly!

* How easy was it to pay?
Very easy, Paypal.

* How long did it take to ship?
Not long at all. The package was shipped on April 4th and arrived on April 10th.

* Was the quality appropriate for the price, in your opinion?
Yes!

* Did the item look like the sales pictures?
Yes!

* Were you satisfied with the product?
Very much so (they even sent a few very nice sweets as presents)

* If you weren't satisfied, how did the company solve your problem?
I am very satisfied, but if such a situation HAD occured, I'm sure they would've been more than helpful.

* Would you order from this company again?
Definitely

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
Resinsoul 60 cm body + pink glass eyes

* When did you order?
11 november 2012

* How was the communication?
Very good

* How easy was it to pay?
Payed throegh paypal, so very easy

* How long did it take to ship?
+/- 10 weeks for the body to get from resinsoul to Think Pink!, 1 day from Think Pink! to me

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes, I'm very happy with both the body and the eyes

* Would you order from this company again?
Certainly

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Order 1: Various doll customisation and sewing items including MSC and small pieces like zipper ends.
Order 2: Doll wig and 1/4-1/3 scale laptop

* When did you order?
Order 1: December 2012
Order 2: March 2013

* Did you order directly from the company, or through a distributor or dealer?
This company is the dealer, and I ordered directly from them.

* How was the communication?
Very friendly in both cases.

* How easy was it to pay?
Paypal, so very easy.

* How long did it take to ship?
The first order arrived amazingly quickly given it was placed near Christmas. Once shipped, the second order also arrived very quickly.

* Was the quality appropriate for the price, in your opinion?
Yes, and even more so if the quality of the service is considered.

* Did the item look like the sales pictures?
Yes for all items. The wig especially looks good.

* Were you satisfied with the product?
Very satisfied.

* Would you order from this company again?
Yes. When we realised that the Paypal insured shipping costs for the second order were quite high, TP! was happy to hold my order while I picked some more items, and then tell me if they'd fit in the shipping envelope without increasing the shipping cost. Extremely friendly and good service.

* Would you buy this company's products second-hand?
Yes.

 

What did you order?
MSC spray,Migidoll Jina head (it was in stock)
* When did you order?
20th of April
* Did you order directly from the company, or through a distributor or dealer?
Yep directly from them.
* How was the communication?
Good as usual I suppose
* How easy was it to pay?
Very
* How long did it take to ship?
They shipped it on the 24th and it arrived a day later
* Was the quality appropriate for the price, in your opinion?
Yep
* Did the item look like the sales pictures?
Yep
* Were you satisfied with the product?
Sure am
* Would you order from this company again?
Of course haha
* Would you buy this company's products second-hand?
I guess.

 

* What did you order? Fairyland Littlefee Nanuri Winter 2013 Faceplate
* When did you order? 19th of April, waited for a shipping quote and paid on May 1st
* How was the communication? Excellent!
* How easy was it to pay? Easy via Paypal
* How long did it take to ship? No time at all! My item was posted on May 1st when I had paid! Arrived within a week. There was an issue with TNT leaving the item with a neighbour and not leaving a card, but this is no fault of Think Pink!.
* Was the quality appropriate for the price, in your opinion? Indeed. Their prices are excellent.
* Did the item look like the sales pictures? Yes!
* Were you satisfied with the product? Most definitely!
* Would you order from this company again? Yes, I'm planning to for another head I'm after.
* Would you buy this company's products second-hand? I'm not sure if they have their own products? If they did, maybe, but I wouldn't hesitate to buy directly from them either.

 

* What did you order? 1 x Purple Curls 6-7 Wig, 1 x Light Green Long Straight Wig 6-7., 1 x mix blue long straight with bangs 6-7 wig, all in stock
* When did you order? 7. May 2013
* How was the communication? Excellent!
* How easy was it to pay? Easy via Paypal
* How long did it take to ship? Just a few days :-)
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? Yes!
* Were you satisfied with the product? Yes!
* Would you order from this company again? Yes!
* Would you buy this company's products second-hand? Yes!

 

What did you order?
Dollzone moon
* When did you order?
4 may 2013
* Did you order directly from the company, or through a distributor or dealer?
they are a dealer
* How was the communication?
did not have questions
* How easy was it to pay?
Very easy
* How long did it take to ship?
around a week, i ordered in the weekend
* Was the quality appropriate for the price, in your opinion?
yes
* Did the item look like the sales pictures?
yes
* Were you satisfied with the product?
Yes very
* Would you order from this company again?
yes, i have ordered from them before
* Would you buy this company's products second-hand?

 

I ordered 2 instock dolls from thinkpink last week, on different days. Communication was good they were really helpful and offered to refund me part of the postage and send both dolls together, which they did. Only took a couple of days for delivery and the dolls are PERFECT - I would use thinkpink again, they are the best dealer I've used so far.

 

I ordered several items for Yo-sd size from ThinkPink,as 4 wigs,2 pants and boots and I got the package very promptly.
Paying is very easy through Paypal and the service of Marcia and Joyce is very nice.
I bought several times during the last years and I will buy again from ThinkPink.

 

* What did you order? 5Stardoll Aiden normal skin
* When did you order? 15th January 2013
* How was the communication? It was hit and miss.
* How easy was it to pay? Paypal, easy peasy
* How long did it take to ship? Too long!
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* Would you order from this company again? Maybe...

So, I ordered my doll in January and as everyone knows, it’s an exciting time waiting for everything to be OK'd and whatnot, but to be honest, once I had got a confirmation message saying my payment had been received and that I would be waiting between 8 to 12 weeks (a few weeks later they had bumped it up to 12 to 15 weeks with no explanation) that was it, I had no other correspondence from Think Pink's end, and as the months went on I got worried (I know these things take a while but there is a limit) I felt like I was pestering them with my emails asking for information, sometimes my emails were not even replied to which always worried me even more!
I received a message from Marcia at the beginning of April to say they had not heard from 5SD, but the following morning she said she had miraculously received an email from them during the night claiming they had a backlog from Chinese New Year.
Once this had happened the ball rolled pretty quickly, and I received my doll within a few weeks.
He was packed nicely and came with a few little gifts which was a nice touch, but I would have to seriously consider my options before I order with them again as the waiting time was a little too long and communication wasn't fantastic.

 

* What did you order?
I ordered 2 sets of eye lashes, a 6-7 inch wig, a 6-7 inch wig cap and a can of MSC
On the side note, I also ordered a Angell-Studio Kimo, but cancelled this since Angell-Studio didn't had the body anymore I wanted, which isn't the fault of ThinkPink
* When did you order?
The order was placed on the 26th of April (2013 ofcourse)
* Did you order directly from the company, or through a distributor or dealer?
Well they are a dealer, but yes I ordered directly from them
* How was the communication?
We exchanged a few mails, and all tho they most of the time didn't respond direclty they were still very patiant with answering my silly qeustions. Also very polite when they informed me that Angell-Studio didn't had the old yosd body anymore, the newer body was more expensive but they proposed that I wouldn't need to pay the extra cost. The waiting time between the mails could be becuase one of the company workers had a accident so just 1 person was filling all the roles of the company at once.
* How easy was it to pay?
Very easy thru paypal
* How long did it take to ship?
Well quite some time since I placed the order at the 26th of april and it was shipped to me at the first of June (In the end I recieved it the 4th of June). This was probably since I ordered items that werent in stock yet.
* Was the quality appropriate for the price, in your opinion?
Well I was a little disapointed how small the bottle MSC was, but I geuss its just really expensive anywhere. For the other products, yes I think the price was alright.
* Did the item look like the sales pictures?
Yes they do(except the bottle it looked so much bigger!, but well thats my fault of not researching)
* Were you satisfied with the product?
Yes I'm satisfied, the wig is in wonderfull condition and very soft!(Far softer then the wig I got from AS)
The only down side was that whole story with Kimo
* If you weren't satisfied, how did the company solve your problem?
they contacted me and told me Angell-Studio had stopped making the older body. The newer body would cost more, but I wouldn't have to pay for it. They also gave me the option to cancel the order, which I chose for in the end.
* Would you order from this company again?
Yes I will, probably in the very near future.

 

What did you order?
SQ Lab Chibi Moe on 31cm body, SQ Lab Nekomimi headband

When did you order?
6-1-2013

Did you order directly from the company, or through a distributor or dealer?
Through Thinkpink (dealer)

How was the communication?
No communication needed

How easy was it to pay?
Paypal, so very easy

How long did it take to ship?
It was shipped on 4-6-2013 and arrived 8-6-2013

Was the quality appropriate for the price, in your opinion?
definitely! The doll is so gorgeous ~

Did the item look like the sales pictures?
The doll came without faceup, but everything else does

Were you satisfied with the product?
Very much! They even includet a little teaset as a gift! So cute!

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
Yes absolutely

Would you buy this company's products second-hand?
Maybe

 

* What did you order? A Doll by Souldoll : Soulkid Randor
* When did you order? The order was placed in February
* Did you order directly from the company, or through a distributor or dealer? From Company
* How was the communication? Good
* How easy was it to pay? Very easy with paypal
* How long did it take to ship? 3 months, but it was a pre-order of a whole doll + face-up
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Very much
* Would you order from this company again? Of course, I'm about to order another doll
* Would you buy this company's products second-hand? Yes

 

* What did you order?

Doll Chateu Bella WS without make-up and B&G high heel feet

* When did you order?

14/02/2013

* Did you order directly from the company, or through a distributor or dealer?

Directly from the company

* How was the communication?

good but at one point I didn't get an answer at all

* How easy was it to pay?

Easy because i was able to use Paypal

* How long did it take to ship?

I ordered 14/02/2013 and the doll was shipped 11/06/2013 and i'm still waiting for the high heel feet because they had to be re-ordered, the doll had been in the stock but the heels hadn't been so they ordered them probably on 15/02/2013 but i'm not sure and the order never went to where it was supposed to so that is why I have to wait yet another 15 weeks for the feet

* Was the quality appropriate for the price, in your opinion?

yes

* Did the item look like the sales pictures?

yes

* Were you satisfied with the product?

yes

* If you weren't satisfied, how did the company solve your problem?

I wasn't happy about the feet-part but luckily they agreed to send the doll ahead and feet when they get them.

* Would you order from this company again?

yes but next time i wish you would check that if the stuff isn't in stock that the order went where it was supposed to so that it wouldn't be a double time wait

* Would you buy this company's products second-hand?

yes

 

* What did you order? In stock Pukipuki Kanu, extra hands, SP and antlers
* When did you order? 12th May
* How was the communication? Good - I knew Marcia was at a convention so did not expect instant responses
* How easy was it to pay? Easy
* How long did it take to ship? 10 days approx. following order (due to shop being closed, which I knew)
* Was the quality appropriate for the price, in your opinion? Yes, Fairyland dolls are not cheap
* Did the item look like the sales pictures? Yes, better than the stock picture
* Were you satisfied with the product? Yes
* Would you order from this company again? Yes

 

Dear ThinkPink.I gave all the right details to you all when I paid and it sent. The posting company however made the gravest mistake they will make with me and delivered to the wrong adress.i dont know which adress I dont even know where to find a depot for this and I cannot contact em as im a U.K. Citizen and the company i tracked my parcel with is dutch.3SKAAG5012202thats my tracker it said it arrived 4 days before my Birthday but never have I gotten any messages any notes and that post company made a major error or something whent south and today on my Birthday worst birthday ever.... I still want my MSC...My boy needs it badly...Please I need help e-mails for managers of that postal service to rant their ears off for making me wait and making me have to chase em up.The service from ThinkPink otherwise is good...just the postal service is ridiculous and i never got my order.

 

I bought a doll chateau ada from think pink.............everything arrived as soon as they could send it to me .....I would sure buy from them again,

so sorry for kiro above me.........I hope marcia can do something for you

 

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* What did you order? In stock 1x Haruka SQL doll normal skin, no Face-up and 1x G22 CA-01 blue Anime Acrylic Eyes
* When did you order? 27. June
* How easy was it to pay? Easy, per PayPal
* How long did it take to ship? arrived 1. July
* Was the quality appropriate for the price, in your opinion? Yes very
* Did the item look like the sales pictures? Yes, Haruka is such a cutie :-D
* Were you satisfied with the product? Yes!
* Would you order from this company again? Yes!

 

* What did you order? Dear Mine - Lavender Priscilla Fullset

* When did you order? 19th April 2013

* Did you order directly from the company, or through a distributor or dealer? I ordered through Thinkpink...

* How was the communication? Okay, for the first part, being a dealer and all, they order sometime each month. My doll was supposed to have been ordered the 25th, but wasn't, due to lack of orders. This was fine with me, but I didn't know this, considering the fact that only 2 dolls have to be ordered for Thinkpink to order at Dear Mine, I assumed mine had been ordered. I had to ask them on their facebook page, to find out that my doll's order date had indeed, been postponed. Had I been notified of this, it wouldn't have bothered me, I can wait, but I'm not fond of lack of communication.
Then, I knew they'd order the 31th, since it said on their website, which I trusted. I had to ask them again, whether my doll had been ordered again, sometime in June, on their facebook page, to which the date had been forgotten. I asked again, and was told my doll had been ordered the 23th of May. On my profile on Thinkpink, my order kept being on "Paid," and I got no form of notification of anything. I recieved my email today, with a tracking number for my doll, 4 hours after it had been delivered so...

Also, I ordered a doll within a spring event period, and was pretty excited to see the poster that were to be sent with each DL doll sold. According to Dear Mine, this was the things offered

"[FONT=바탕]We prepared small present for this spring releaseJ.
We send Posters to the customers who purchase DL dolls, and 3 postcards set to customers who purchase DP dolls.
Always thank you for loving Dearmine."

[/FONT]I recieved 1 postcard, but considering I ordered a DL Doll, I would've appreciated the poster. I am not sure whether this is Dear Mine's mistake, or at Thinkpink. I feel like I've been spamming their facebook simply to get information out for a 505 euro doll, so I'm not gonna pester them for my poster, even if I am -very- miffed and stereotypically moody about it. Sorry for the outburst but lack of communication from middlemen who are supposed to help, just messes everything up.

* How easy was it to pay? Easy peasy

* How long did it take to ship? Uhh, well, I'll assume it took from 23th of may till somewhere in the end of June. Then, from Thinkpink, to me, I don't know. 2 days, I think.

* Was the quality appropriate for the price, in your opinion? The sanding inside her left calf channel is pretty rough, and kept latching onto the elastic, so the left foot was very, very wobbly. She couldn't stand, but I restrung a billion times and I'm pretty sure I've fixed her.

* Did the item look like the sales pictures? Yes, the wig is much longer but...It's mohair, so, it's alright.

* Were you satisfied with the product? Yes Looking away from the mishap with the foot, Dear Mine are the best dolls avaliable imo

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Yes, but not so sure about preorders. I've ordered a bunch of times from them without any sort of problem, but the first time I've preordered, made me realize I really would've appreciated a bit more communication. Sorry ):

* Would you buy this company's products second-hand? Eh, yes.

 

Just hoping they have replied back to you guy's on my MSC....Its amazing weather and I cannot take my boy of with me T^T

No such luck yet... v.v.. been unlucky with obtaining MSC for months now...

 

Dear Think Pink, I tried the neighbors house to see if it was there on both sides of me and no one received a package for me. It says its delivered and the not at home status BUT it doesn't say where it is now....I'm distraught to say the least and really want to know where it is...I payed a decent amount for it just cause its of the highest importance to my doll and Missing out of all the good days to even take him out with me....Please help me.

 

Dear Kiro,
we have forwarded the complaint to PostNL, but if they don't have news, neither do we. They are looking for the package as we speak, but we can't speed up that process

 

I ordered again. At this rate summer will be over and my boy wont have seen it. Im gonna opt for the 2 day delivery process too. Please send me the details.

Thankyou so much.

 

Dear Kiro-Shinigami,
I'm trying to order no less than 220+ questions today, but I can't seem to find your reply yet. What details do you need? You have our payment data and know the price, right? What more can I provide you?

 

Sent the 27 Euro's~ v.v I hope my MSC will arrive now...Its already colder again and this will make crap photo's in this low Lux setting.

 

* What did you order? In stock Doll Factory Pet Ari Kiki
* When did you order? Sunday 21st July
* How was the communication? OK - did not get shipping update until I emailed asking if the doll had shipped, but it had shipped the day before and got here on the 26th.
* How easy was it to pay? Easy, Paypal
* How long did it take to ship? 2working days (they are closed on Mondays)
* Was the quality appropriate for the price, in your opinion? Yes, a very nice doll and well packed which was good as the actual doll box is a bit flimsy
* Did the item look like the sales pictures? Yes, but I do wish dealers would photograph actual dolls when they are in stock
* Were you satisfied with the product? Yes, poses well and is well made
* Would you order from this company again? Yes - I am rather fond of the neighing horse keyring I got as a gift, and the lollipop....

 

* What did you order? In stock Dollzone 2011Summer Event Limited Edition Deer Boy
* When did you order? 17th August 2013
* Did you order directly from the company, or through a distributor or dealer? I ordered through Thinkpink
* How was the communication? The communication was good.
* How easy was it to pay? Easy, PayPal
* How long did it take to ship? I ordered during the period of holidays but my order was shipped the day after the shop reopened. It took about 2 weeks to Russia including weekends.
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes, I enjoy the doll and the gift from Think Pink
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Why not

 

* What did you order? In stock Fairyland feeple 65 chloe event arm, In stock Dollzone Turquoise fairy 1/3 outfit
* When did I order? 21st August 2013
* How was the communication? Communication was good
* How easy was it to pay? very easy using paypal
* How long did it take to ship? I ordered while the store was closed for holidays but my items were shipped as soon as they were back. It only took a few day to get here.
* Was the quality appropriate for the price in your opinion? Yes
* Did the item look like the pictures? Yes
* Were you satisfied with the product? Yes the dress was stunning. The event arm needs a lot of work but this is down to fairyland and is no way ThinkPink's fault. Everything was very well packaged and arrived in great condition
* Would you order from this company again? Yes
* Would you buy this company's products second hand? I never really anything doll related second hand.

 

* What did you order? In stock S-Hooks DZ, S-Hooks AE MSD, S-Hooks DZ MSD, AS Belt Black Print SD 1/3 BJD
* When did I order? 20. Sept.
* How easy was it to pay? Very easy using paypal
* How long did it take to ship? Arrived 25. Sept.
* Was the quality appropriate for the price in your opinion? Yes
* Did the item look like the pictures? Yes
* Were you satisfied with the product? Yes
* Would you order from this company again? Yes I do
* Would you buy this company's products second hand? Yes I would

 

* What did you order? 1/3 High Heel Feet BJD
* When did I order? 14.2.2013 (with my DollChateu Bella)
* How easy was it to pay? easy
* How long did it take to ship? hasn't been shipped because the order hadn't gone to the firm from Think Pink twice so still haven't got them
* Was the quality appropriate for the price in your opinion? i don't know
* Did the item look like the pictures? i don't know
* Were you satisfied with the product? well i'm not satisfied with this order because i was promised refund over 2 weeks ago and still have heard nothing about it
* Would you order from this company again? maybe, depends when i get my money back from the missing feet or if i finally get those feet
* Would you buy this company's products second hand? yes

 

* What did you order? 2 SQ LAB dolls and a SQ LAb Head
* When did you order? july 2013
* Did you order directly from the company, or through a distributor or dealer? I ordered directly on THink Pink website
* How was the communication? It was perfect, fast, easy communication
* How easy was it to pay? easy, paypal
* How long did it take to ship? Very very fast. THe order was shipped few days after I finished my layaway
* Was the quality appropriate for the price, in your opinion? Yes, and also, very carefully packed.
* Did the item look like the sales pictures? yes, the same
* Were you satisfied with the product? yes, at all
* If you weren't satisfied, how did the company solve your problem? /
* Would you order from this company again? of course, I plan to make soon a new order
* Would you buy this company's products second-hand? yes

 

* What did you order?
Dollzone Pandora-2 event head and a Dollzone outfit
* When did you order?
21-10-2013
* Did you order directly from the company, or through a distributor or dealer?
I ordered directly from Think Pink (all tho they are dealers)
* How was the communication?
Very fast.
* How easy was it to pay?
Very easy, payed thru paypal
* How long did it take to ship?
They shipped it the next day
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes
* Were you satisfied with the product?
Very satisfied
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
Yes I will
* Would you buy this company's products second-hand?
I think so

 

# What did you order?
Almond Luts KDF, tan skin and Face-up

# When did you order?
June 05 2013.

# How was the communication?
Really good, always polite and often quick to reply unless they were in some sort of doll fair.

# How easy was it to pay?
Extremely easy.I used paypal, it's usually really quick.

# How long did it take to ship?
Once I was done paying the doll (i used a layaway payment) it was surprisingly fast. It arrived in 3 days.

# Was the quality appropriate for the price, in your opinion?
I couldn't be happier with the doll. I ordered a tan doll without being 100% sure of how it would look but the quality is great, the face up looks really nice and all the seams are sanded.

# Were you satisfied with the product?
Yes

# If you weren't satisfied, how did the company solve your problem?
N/a
#Would you order from this company again?
Most likely

# Would you buy this company's products second-hand?
I'm not particularly fond of second hand products, no matter the company.