Leekeworld Feedback (ALL)

* When did you order? May 2 2010
* How was the communication? It was ok, I didn't need to e-mail them or had any questions.
* How easy was it to pay? Yes, by Paypal.
* How long did it take to ship? I wished they would send a confirmation by e-mail saying they shipped it, but they didn't , I had to go check myself on my Status. Probably 1 day after I paid.
* Was the quality appropriate for the price, in your opinion? A bit pricey but totally worth it.
* Did the item look like the sales pictures? More or less.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Yes, very soon.
* Would you buy this company's products second-hand? If I see the ones I want, definitely.

 

What did you order?
Bunny ears, one wig, thinners, eyelashes, sandpaper, headcaps.

When did you order?
About early on february.

* How was the communication?
So good * v * soo goood, yeah!. They are organized and responsible

How easy was it to pay?
Too easy, for a person that can't use paypal 'cause problems with the page.

How long did it take to ship?
*Can't remember everithing* ....uhmmm...like 1 day. No more than that

Was the quality appropriate for the price, in your opinion?
I'll be lying if i said that , that TINY tiny tinyyyyyy piece of sand paper was appropiate to the price. When i see them, i thought it was bigger....And the wig that i bought shows the net in the forehead of the BJD.

* Did the item look like the sales pictures?
No, not the sandpaper.

* Were you satisfied with the product?
With all of other things i bought, yes.

* If you weren't satisfied, how did the company solve your problem?
I never contact them about this.

* Would you order from this company again?
Yes, it was pretty cool.

* Would you buy this company's products second-hand?
uhm.....yes.

 

* What did you order?
A wig, a pair of eyes and two pairs of eyelashes.

* When did you order?
May 10

* How was the communication?
It was okay. I thought no order confirmation was sent but turns out it was sent to my spam folder. Didn't get a shipping confirmation though, but I was able to check it on my account.

* How easy was it to pay?
Very easy! Just used paypal.

* How long did it take to ship?
Shipped within 24 hours.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Absolutely!

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Yes, depending on the condition of the product and the seller.

 

* What did you order? LE Patrick Head, Inccubus horns, Eyes, Wig, Tools
* When did you order? 6th May
* How was the communication? Takes around 2-3 days (sometimes more) especially for email inquiries. Later on, I wanted to add on to my order and they took so long to reply, in the end I just posted my finalized additions on their board. Replies were faster and they were very obliging about the addons.
* How easy was it to pay? Easy by Paypal. I just paid up right after ordering.
* How long did it take to ship? 3 weeks+
* Was the quality appropriate for the price, in your opinion? Yes, I'm very happy with my Patrick head XD
* Did the item look like the sales pictures? Yes, except for 1) Patrick head which I ordered without faceup so I cant really compare xD 2) the wig seems a little 'thin', such that you can see the netting through the hair. I am a newbie and never bought wig elsewhere so I am not sure if this is normal, but my MSD's wig is thicker. 3) also the eyes were a shade darker compared to Leeke's photo but I guess that's just my monitor's settings.
* Were you satisfied with the product? Yes, especially with Patrick's head and the horns!
* If you weren't satisfied, how did the company solve your problem? Nil
* Would you order from this company again? Yes!
* Would you buy this company's products second-hand? Depends, but possible

-------------------

 

♬

* What did you order? Five horns. Deer horn sizes: Large, medium and small. Goral Horns sizes: Large and small.
* When did you order? June 7th, during their one-day-only member event.
* How was the communication? I neither received order or shipping confirmation. I was able to keep track of my order via purchase status, however.
* How easy was it to pay? Very easy using pay-pal, though it was a little confusing at first. Instead of logging onto pay-pal via Leekeworld site and paying there, (like Ebay) you merely take your order amount and pay to them directly through pay-pal.
* How long did it take to ship? Shipped on the same day as I ordered.
* Was the quality appropriate for the price, in your opinion? Yes, defiantly. The large goral horns are nice and heavy!
* Did the item look like the sales pictures? Yes, even larger in my opinion.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? Not applicable.
* Would you order from this company again? Yes!
* Would you buy this company's products second-hand? Yes, if there was nothing wrong with them and I couldn't get them through their site. Leekeworld shipped faster then most US based purchases I have known! ^^

 

* When did you order?
5 05, 2010

* How was the communication?
Good at first... Then very slow and not very pleasing.

* How easy was it to pay?
It was very easy to pay but when I had to add an item and they gave me their paypal, they typed it without the m at the end.

* How long did it take to ship?
Very long. There was a bunch of wigs and a head in there... But that wasn't the reason. Some things went out of stock. Though... They were not out when I ordered. They delayed placing my order TWICE and did not give me a reason. The only way I knew was I asked for a shipping time estimate cuz it was taking forever... Otherwise, I would have been sitting on my thumbs.

* Was the quality appropriate for the price, in your opinion?
No. Hairs are falling out, thin, and oily. Some of the wigs were smashed and I had to fix them. My fiancee's wig was already falling out of the ponytail and the base layer on it was very ammaturely cut.

* Did the item look like the sales pictures?
A little, yes.

* Were you satisfied with the product?
Overall yes.

* If you weren't satisfied, how did the company solve your problem?
I don't even want to try to resolve it with how their schedule is.

* Would you order from this company again?
If I absolutely had to.

* Would you buy this company's products second-hand?[/QUOTE]
Most likely. As the product is usually fixed by then.

 

When did you order?
This was a large group order. The payment was placed on June 16.

How was the communication?
Very good. I had trouble combining the order in the cart and sent an email to Leeke. They responded back the next day.

How easy was it to pay?
Very easy with Paypal.

How long did it take to ship?
The order was shipped on June 17, and arrived on the 19th. Very fast!

Was the quality appropriate for the price, in your opinion?
Yes. The order consisted of eyes, wigs, shoes and horns (plus a pastel set) and it all looked very good. I was satisfied with the packaging of each individual item.

Did the item look like the sales pictures?
Yes

Were you satisfied with the product?
Very satisfied

* Would you order from this company again?
Yes, I would. I trust Leeke and they have always shipped my items quickly.

 

* What did you order? LR-021_M[NaturalBlack] and Snow White DoDo head
* When did you order? 2010-08-01
* How was the communication? Good
* How easy was it to pay? Easy
* How long did it take to ship? Quickly
* Was the quality appropriate for the price, in your opinion? Good except one wig a bit ragged ontop
* Did the item look like the sales pictures? same except said wig
* Were you satisfied with the product? yes except the wig
* If you weren't satisfied, how did the company solve your problem? still working on it
* Would you order from this company again? This is my second time ordering from them
* Would you buy this company's products second-hand? Depends on the product.

 

I ordered a Leekeworld Mabel (blank, no face-up) with a couple other small items.

When did you order?
27 July 2010

How was the communication?
The bare minimum.
I paid through a one month layaway plan with 2 payments. They e-mailed me to let me know that they've received the first payment, and that was the only communication I got from them from start to end.

How easy was it to pay?
Very easy - I paid through Paypal (CC).

How long did it take to ship?
They shipped the very same day I paid off the doll in full, and took 2 days to arrive

Was the quality appropriate for the price, in your opinion?
Very - for a MSD that's $308, she had close to no seam lines at all, and the resin was smooth and solid. I observed no air bubbles or anything like that. Everything looked perfect (:

Did the item look like the sales pictures?
Yes - only, without the face-up.

Were you satisfied with the product?
Oh yes, very much.

If you weren't satisfied, how did the company solve your problem?
-

Would you order from this company again?
Definitely ^^

Would you buy this company's products second-hand?
I'd do that too, since I know this company produces good products (:


JUST A NOTE TO FUTURE BUYERS:
The best way to keep yourself informed is to check the order status page often. They change the status message very diligently to reflect on your order's current status, and when it's changed to "Delivery Confirmed", you'll have to check for the EMS tracking number yourself by opening the order page for that particular order.

 

* What did you order?
Two Wigs, Small Goral Horns, Incubas Horns, Anotherspace Outfit, Extra Magnets - although they included an extra wig for free as part of an event!

* When did you order?
20th July 2010

* How was the communication?
I asked them a question about a restock first of all, but they gave a vaugue answer, so I just went ahead with the order. No tracking number or shipping notice given at all though.

* How easy was it to pay?
Very easy, via paypal.

* How long did it take to ship?
Arrived 8th September 2010, so 50 days.

* Was the quality appropriate for the price, in your opinion?
Leekeworld's wigs and horns are excellent quality in my oppinion. One of the wigs has a very thin area right at the front where you can clearly see headcap, but I think it is the colour of the wig being pale (evecream) rather than actual quality issues. The gift wig is particularly nice.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Absolutely. In fact, I plan to as soon as possible! Their communication is poor, but other than that, the quality of the wigs, horns and shoes they sell always have me comign back to them.

* Would you buy this company's products second-hand?
Have done, and I'm sure I will again =)




Evaluation: Shipping is slower than expected but nothing too nightmareish. Communication is minimal. All items are of high quality, but when ordering pale coloured wigs, be aware that the headcap may show through. 4/5

 

* What did you order? D-Type Honey doll, wig, and shoes
* When did you order? September 15th, 2010
* How was the communication? N/A
* How easy was it to pay? Very easy with the use of a card.
* How long did it take to ship? Extremely fast shipping! I wasn't expecting her to ship out until just before Halloween, so I decided I'd start checking up on her status around mid-October--but then on September 28th she arrived at the house!
* Was the quality appropriate for the price, in your opinion? Yesssssss. She's absolutely beautiful.
* Did the item look like the sales pictures? Exactly! I had some issues with Dollmore face-ups and had to do it myself, so I was leery about purchasing one from Leeke. However, my friend's L-Type had a beautiful face-up so I took the plunge. Absolutely gorgeous!
* Were you satisfied with the product? Yes~! They were nice enough to even include the eyes I requested, since they had failed to mention what type they were on the doll's page. The face-up was beautiful, and the wigs are so nice~! ♥
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes, in a heart-beat!
* Would you buy this company's products second-hand? Sure, if in good condition.

 

* When did you order?
My order went through Oct. 7th, 2010.

* How was the communication?
They sent me my invoice almost immediately, and they automatically charged shipping while I was ordering. However, that was the only communication I received. I didn't know until I looked up Leeke reviews that, as a guest, I had to sign in and click on my order number to find my tracking number. Although, now that I know, it's pretty easy and straight forward.

* How easy was it to pay?
Very easy. I paid with a card.

* How long did it take to ship?
Technically, the horns arrived yesterday, Oct. 13. So about six days, but there was also a Sun. in there, and a holiday where the post didn't run. Sans those days, it took about four days.

* Was the quality appropriate for the price, in your opinion?
It was a tad more expensive than I would have liked to pay, but when I saw the horns, and just how big they really were, I realized that they were exactly what I should have expected. They're huge in real life!

* Did the item look like the sales pictures?
I think they look bigger in person than on the site, but its hard to tell the size difference between their YoSDs or MSDs and my SDs. I'm not complaining, though. I love how great they look.

* Were you satisfied with the product?
I'm very satisfied. I can't wait for their host to arrive so I can see what he'll look like! My playing with them has gotten me all excited!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I'm planning on ordering wigs & eyes this spring w/ my girlfriend as a mini group order. So, yes.

* Would you buy this company's products second-hand?
I already have! Over all, I'm very happy with my purchases. Communication was very weak, but that's something I can forgive for the items. The magnets are being pulled out by their mates, which concerns me, but they're frighteningly strong.

 

* What did you order?
A wig, a pair of eyelashes.
* When did you order?
October 14
* How was the communication?
They've always answered my questions well and fast.
* How easy was it to pay?
Very easy with Paypal.
* How long did it take to ship?
Incredibly fast; 3 working days! I was in fact surprised of how fast my package reached me.
* Was the quality appropriate for the price, in your opinion?
Absolutely! The wig and eyelashes looks and feels like very good quality.
* Did the item look like the sales pictures?
Yes, apart from the wig only being displayed in blond and light brown and I ordered it in brown and black colours. I'm very happy with my choice of colours.
* Were you satisfied with the product?
Yes! My girl looks so cute in her new curly wig and the hair is so soft. And my boy finally has eyelashes!
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Without a doubt!
* Would you buy this company's products second-hand?
Only if they are in good condition, but I prefer to buy directly from Leekeworld.

 

What did you order?
Two wigs, a pair of shoes and a pair of eyes
When did you order?
25th Oct, during the free shipping event!
How was the communication?
N/A, I did not attempt to contact them.
How easy was it to pay?
Super easy, paid through paygate
How long did it take to ship?
REALLLY FAST I suppose. I did not receive a shipping notice, but it arrived 4th morning after the order was placed, at 6+am!!!
Was the quality appropriate for the price, in your opinion?
Yep ^_^ I love the wigs, they're easy to manage and look very natural. The eyes look awesome as well, I might just convert from Dollmore to a Leeke fan :X It was really cunning of them to put the catalog inside the box though. I'm already drooling over other items, after seeing how the stuff I ordered came out nicely. Their event really worked in getting a new customer!
Did the item look like the sales pictures?
A hundred percent!
Were you satisfied with the product?
Very
If you weren't satisfied, how did the company solve your problem?
N/A
Would you order from this company again?
Already planning other stuff I might want to buy!
Would you buy this company's products second-hand?
Possibly yes, depending on if the item was well taken care of by the previous owner. I'd prefer first hand though.

 

* When did you order?
10/25

* How was the communication?
Excellent

* How easy was it to pay?
Super Easy~ Just paypal

* How long did it take to ship?
They ship on the following weekday

* Was the quality appropriate for the price, in your opinion?
Yes. Oh well. for the most of it. One of the 6.5 size wig isn't that perfect. I guess it's because of the size.. so the style look kind of weird.

* Did the item look like the sales pictures?
Most of them... (you ,of course, have to do some styling after receive those wigs)

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yes

 

* When did you order?
This past summer, I think.
* How was the communication?
Very good!
* How easy was it to pay?
I'm sure it was fine (I don't honestly remember, but I've never had any payment problems with any company)
* How long did it take to ship?
As soon as possible. There was a minor delay because a wig I had ordered was out of stock, but they contacted me right away and let me choose any other wig for the same price. As soon as I had, my order shipped right away. They were very helpful!
* Was the quality appropriate for the price, in your opinion?
Yes.
* Did the item look like the sales pictures?
...I'm going to say yes. Heads always look a little different in person, especially unpainted.
* Were you satisfied with the product?
I was satisfied with the product as a products, but it turned out not to really fit my character.
* If you weren't satisfied, how did the company solve your problem?
n/a
* Would you order from this company again?
Yes, absolutely!
* Would you buy this company's products second-hand?
Yes, and I have!

 

What did you order?
Two MSD sized wigs
When did you order?
25th Oct, during the free shipping event
How was the communication?
They informed me when item had shipped...no need to contact them
How easy was it to pay?
Easy using PayPal...however I hadto log onto PayPal and make payment with the order number provided...different to having the direct link
How long did it take to ship?
Shipped on the day after I paid - It was fast shipping too
Was the quality appropriate for the price, in your opinion?
Yes...I love their wigs
Did the item look like the sales pictures?
Yes
Were you satisfied with the product?
Yes.
Would you order from this company again?
Yes!
Would you buy this company's products second-hand?
If it was in good condition - yes

 

* What did you order?
Small Goral horns, 14mm eyes + eyelashes
* When did you order?
10th November
* How was the communication?
None was needed c:
* How easy was it to pay?
Very easy
* How long did it take to ship?
It shipped just a few hours after I paid!
* Was the quality appropriate for the price, in your opinion?
Yes ^-^
* Did the item look like the sales pictures?
They do. The eyelashes are even prettier in person!
* Were you satisfied with the product?
Very~ I was expecting to have to glue in the horns magnets myself, but it was already done for me. They came in a pretty clear box, and the eyes in a small black box with foam, it's all very cute and pretty, too. Also came with lots of bubblewrap and a facemask for a gift o: *first time I've ever gotten a gift for me XD*
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes
* Would you buy this company's products second-hand?
Probably

 

* What did you order? Mabel M-type
* When did you order? 15th September
* How was the communication? Very good
* How easy was it to pay? Very easy
* How long did it take to ship? 15-20 days
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Very much, she is very beautiful
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Yes, probably

 

* What did you order? Leekeworld Christmas Box (Inside were 2 wigs in Unique Gray and Le Grand Blue, and a pair of shoes.)
* When did you order? I ordered on 11-17-10.
* How was the communication? Pretty good. They were polite and answer fairly fast.
* How easy was it to pay? VERY easy
* How long did it take to ship? They shipped it out on December 1st, it arrived on the 4th, and I picked it up on the 6th.
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Kind of. Less styled.
* Were you satisfied with the product? Yes, I got 2 colors no longer sold and and I was surprised the shoes fit my Volks MSD.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes!
* Would you buy this company's products second-hand? If it's good enough, yes. ^^

 

What did you order? A Leeke L Min head with faceup
When did you order? 27th of December
How was the communication? There wasn't any needed XD;
How easy was it to pay? Oh yes with Paypal everything is easy, but I feel Leeke should have a direct pop up to paypal instead of manually going there though!
How long did it take to ship? About..10-11 days I think?
Was the quality appropriate for the price, in your opinion? It's way better than expected! I got a discount for joining the event but the faceup was so flawless I dont even know what to say!
Did the item look like the sales pictures? The faceup quality looks so much better in real life, Leeke's doesn't do him justice.
Were you satisfied with the product? Most definately!
Would you order from this company again? I don't see why not, they have a wide range of wigs
Would you buy this company's products second-hand? If I like it, why not?

 

* What did you order? Soda head with faceup
* When did you order? In the summer
* How was the communication? Good - I had ordered some eyes as well, but they informed me later that they were out of stock (slightly irritating). They were nice about this though - they gave me store credit and I bought different eyes later, which are great!
* How easy was it to pay? Very easy. I paid with credit card on their site.
* How long did it take to ship? It was pretty fast!
* Was the quality appropriate for the price, in your opinion? Yes. It was during a promotion, too, so they sent me a free wig which is even the right size for my doll!
* Did the item look like the sales pictures? Yes. And better. I really love Maggie's faceup.
* Were you satisfied with the product? Yes. Very much.

 

What did you order? A Winter Event wig and a regular heat-resistant wig.
When did you order? 15th of November
How was the communication? There was none (as none was needed), but the order page was updated very promptly.
How easy was it to pay? Very easy!
How long did it take to ship? About a month, I believe, since I think they wanted to ship out the LEs at the same time.
Was the quality appropriate for the price, in your opinion? Definitely! The wigs are gorgeous and exactly what I wanted! The price is mor than fair, I think.
Did the item look like the sales pictures? They do! Maybe even better, since the shine is much better in real life.
Were you satisfied with the product? I certainly am.
Would you order from this company again? Definitely. The wigs are just perfect, and I have my eye on a couple of their lovely dolls as well. The order page made sure I didn't have to worry about my products, so it was a good transaction the whole way.
Would you buy this company's products second-hand? Sure, if they're still in good condition. Shipping would probably be cheaper. XD​

 

What did you order? Leeke body M-gentle type
When did you order? 29th of December 2010
How was the communication? Good
How easy was it to pay? Paypal
How long did it take to ship? Fast! May be about 2 weeks, it was already shipped.
Was the quality appropriate for the price, in your opinion? I don't know: the price is at discount as well as the QUALITY. I'm a bit disappointed though. I expect too much from Leeke. The resin looks fragile.
Did the item look like the sales pictures? Yes
Were you satisfied with the product? NO! the body is a bit dirty and there's a damage on the feet. I've submitted an QA, so let's see what they will do. I don't need refund or else. I only need a new feet!
If you weren't satisfied, how did the company solve your problem?
*Progress: I've sent the broken feet to Leeke for replacement.
Would you order from this company again? For wigs, YES; for doll/body, NO.
Would you buy this company's products second-hand? Wigs, yes; doll/body, NO ​

 

* What did you order?
. A wig and a pair of boots
* When did you order?
. November 25, 2010
* How was the communication?
.Pretty easy, they replied within a day.
* How easy was it to pay?
. I used my card, so it was easy.
* How long did it take to ship?
. I ordered a pre-order wig so that took about a month. and I got it...around December...30ish?
* Was the quality appropriate for the price, in your opinion?
.the wig's hair quality was really nice, but how it was styled was different from what I expected and the boots were different from what I expected too. The material was shinier in real life than on the photo and they used different lace.
* Did the item look like the sales pictures?
.not really... look at previous comment
* Were you satisfied with the product?
.I'm all right with them though I was slightly disappointed.
* If you weren't satisfied, how did the company solve your problem?
.I didn't complain to them, it wasn't that bad.

 

Leekeworld Feedback

* What did you order?
7 wigs

* When did you order?
December 2010

* How was the communication?
Excellent. Replied within 24 hours. I changed the order a couple times, and my order came exactly the way I wanted it.

* How easy was it to pay?
Very easy, through Paypal.

* How long did it take to ship?
Shipping takes only a couple days!

* Was the quality appropriate for the price, in your opinion?
The quality is top notch. They are the first place I look to in wigs.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Very satisfied!

* If you weren't satisfied, how did the company solve your problem?
n/a

 

* What did you order? 2 Leeke Chouette on Boy Body 3, 11 Wigs, some other stuff
* When did you order? 2010-12-03
* How was the communication? Bad
* How easy was it to pay? Yes
* How long did it take to ship? About 1 month
* Was the quality appropriate for the price, in your opinion? No, the leggs were sand differently, so they are about 5mm differently long; one neck was sanded wrong - so the doll can't look straight or above, the head always turn to the left
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? The wigs are really, really nice, but the problems with the dolls are horrible
* If you weren't satisfied, how did the company solve your problem? They didn't solve the problems. They offerd me "We can refund you". I asked HOW they want to do this, and they just answerd "We are sorry, we will think about your message".

I will never order again there any doll.

 

Leekeworld Feedback

* What did you order?
6 Wigs + MSD Leina

* When did you order?
December 2010 & January 1st 2011

* How was the communication?
Excellent. Replied within 24 hours. I ordered their limited color wigs, and then I asked if I could combine orders since they were having their 20-30% Off Sale.

* How easy was it to pay?
Very easy, through Paypal.

* How long did it take to ship?
The Limited Color wigs took 30 days to make, But the Doll only took 19 Days! I was very shocked by the quickness of it. Of course, it was without faceup.

* Was the quality appropriate for the price, in your opinion?
Beautiful wigs, some wigs needs styling but yes, definetly.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Very satisfied!

* If you weren't satisfied, how did the company solve your problem?
n/a

 

* What did you order?
Chouette, Wigs

* When did you order?
1.1.2011 (Nice date)

* How was the communication?
They usually replied my questions within 24 hour over the Q&A Board and by emails, and they are quite friendly! However, when I asked earlier they said I could request for a specific eye colour, I asked for brown but they gave me purple instead.

* How easy was it to pay?
I used to pay by paypal previously and it was always a breeze. This time I paid by Credit card (Paygate) and the order was not captured in my order history/status although payment was deducted. I had to double check with them if they received my order and payment.

* How long did it take to ship?
Super fast! I ordered on 1st Jan, they confirmed my order on 3rd Jan, he was shipped out on 7th Jan, and I got him on 11th Jan 2011 (nice arrival date lol).

* Was the quality appropriate for the price, in your opinion?
The seams were pretty obvious and the fingers on his left hand was not evenly cut (it was chipped and jagged in between the fingers). However, he does pose quite well for a single jointed doll (2nd type body). For the wigs, two of them was great, but I had to cut and trim one of them as it was too big.

* Did the item look like the sales pictures?
For doll, yes, sans faceup.

* Were you satisfied with the product?
He's a lovely doll and I love how his body was sculpted, i.e. no torso joint but this meant the body looked natural, which I liked. The seams could be sanded so it wasn't that much of a problem, but I was kinda disappointed with his hand.

* If you weren't satisfied, how did the company solve your problem?
They offered to give me a refund but I opt for a hand exchange instead. I don't know if they have sent out the hand, I am still waiting on this.

Updated: I have received the hands which they sent by EMS (which surprised me). I am pleased with the new hands, so I considered this case happily closed~

 

* What did you order?
A doll, 6 wigs and some other stuff

* When did you order?
28-12-2010

* How was the communication?
Nice

* How easy was it to pay?
Paypal is always easy.

* How long did it take to ship?
A month and few days

* Was the quality appropriate for the price, in your opinion?
Definitely not.

* Did the item look like the sales pictures?
Totally disappointed on the wigs I bought. The wigs I bought are not discounted but the quality is still not good. The discounted ndoll wigs are even better than the limited full priced leeke wigs!

* Were you satisfied with the product?
No. I will never buy from them anymore.

* If you weren't satisfied, how did the company solve your problem?
Hope that they will have improvement on the wigs.

 

What did you order? Two limited wigs
When did you order? January 1st
How was the communication? When the shipping took very long, I sent them a message and received an answer a week later. It took definitely too long.
How easy was it to pay? As I don't remember, I guess it was easy.
How long did it take to ship? A month.
Was the quality appropriate for the price, in your opinion? Yes.
Did the item look like the sales pictures? Yes, but I liked the hair color even more when I saw it in reality.
Were you satisfied with the product? Yes.
Would you order from this company again? Yes.
Would you buy this company's products second-hand? I never buy second hand. Call me Monk

 

* What did you order?
12 wigs+3 pairs of glass eye+3 pairs of eyelashes

* When did you order?
2010-11-21

* How was the communication?
No communication was needed.

* How easy was it to pay?
Very easy by Paypal.

* How long did it take to ship?
Less than quoted.

* Was the quality appropriate for the price, in your opinion?
Probably, i don't know.

* Did the item look like the sales pictures?
The eyes & the eyelashes, yes. The wig? No. I was especially disappointed by the sizing of the wig. All the wigs i ordered were L size, but some of the wigs came were so significantly smaller, it wasn't even funny.

* Were you satisfied with the product?
A lot of the wigs should not have past quality control. Bangs too long, wig net showing of, shape not matching the oficial pics and the size's off.

* If you weren't satisfied, how did the company solve your problem?
N/A

 

What did you order? 3 wigs and a pair of boots.
When did you order? 10th February 2011.
How was the communication? I didn't need any this time. But all statuses on the order page update really well.
How easy was it to pay? Paypal.
How long did it take to ship? 4 days including the weekend.
Was the quality appropriate for the price, in your opinion? Definitely. The wigs are shiny, very soft to the touch and nicely styled. No wigcaps showing through, the hair density is wonderful.
Did the item look like the sales pictures? Yes.
Were you satisfied with the product? Yes.
If you weren't satisfied, how did the company solve your problem? N/a

 

* What did you order?
Leekeworld Mabel, Blind Wig set.

* When did you order?
February 10 and February 17, 2011. (Separate orders, d'oh.)

* Did you order directly from the company, or through a distributor or dealer?
Directly through the company's website.

* How was the communication?
Good! They sent me an order confirmation, invoice, and shipping notice.

* How easy was it to pay?
Easy peasy! (^▿^)♪

* How long did it take to ship?
For the doll: I received it in about 8 days.
For the wigs: From when they received payment to when I received the order, it was in all about 6 days. ^^

* Was the quality appropriate for the price, in your opinion?
Yes! It was so worth it.

* Did the item look like the sales pictures?
No, it looked even better~!!

* Were you satisfied with the product?
YES.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes!

* Would you buy this company's products second-hand?
Yes!

 

What did you order?
Several limited pre-order wigs

* When did you order?
Early January 2011

* Did you order directly from the company, or through a distributor or dealer?
Directly through the company.

* How was the communication?
Did not receive a shipping notice, but the status on the website was kept up-to-date.

* How easy was it to pay?
Super easy via Paypal

* How long did it take to ship?
Items shipped at the end of February, around Feb 24th. So total turnaround time about 7 weeks.


* Was the quality appropriate for the price, in your opinion?
Yes! I love the quality of Leeke's wigs.

* Did the item look like the sales pictures?
Yes - the special limited colors were represented very well in photos.

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes - already a repeat customer.

* Would you buy this company's products second-hand?
Yep!

 

• 
  [*]What did you order?
  
  LR-038_D[ChocoBrown] (6-6.5in wig w/ removable pig tails)
  LR-L-Pieces[PaleTurquoise] (removable hair streaks)
  LR-070_D[PaleTurquoise] (6-6.5in wig, short and sort of fluffy/spiky in back)
  3 sets of DollLeeke-M types Magnet[8mm]
  2 sets of DollLeeke-L types Magnet[9mm]​
  [*]When did you order?
  March 4, 2011 - During their One day Free Shipping Sale
  [*]How was the communication?
  Did not receive a shipping notice, but all other communications were prompt.
  [*]How easy was it to pay?
  Easy - Paid with Paypal
  [*]How long did it take to ship?
  They must have shipped my order immediately. I placed and paid for my order on 3-4-11. The first delivery attempt was Saturday, 3-5-11. I honestly expected my order to take longer to arrive, considering that there were probably a lot of people taking advantage of the free shipping offer.
  [*]Was the quality appropriate for the price, in your opinion?
  I think so... They are comparably/noticeably different from other wigs that I own, but there are no glaring defects.
  The wig fibers are not as soft or as silky as my other, similarly priced, wigs (made by Jpop Dolls), especially the LR-070_D (short wig), which I attribute to the somewhat spiky style. That wig also seems to be a touch thin in the bang area (it is otherwise fine). However, the wigs seem to be well made and fit my dolls very snuggly (better than the Jpop wigs). The cut/style of the wigs is also perfectly proportioned for a 26cm doll.
  [*]Did the item look like the sales pictures?
  Definitely. I didn't realize from the photos, that the pigtails on the brown wig were removable (they attach by small claw clips), but that just makes the wig all the more versatile. They are also nearly as long as the doll is tall.
  [*]Were you satisfied with the product?
  Overall - Yes. It's been several years since I last ordered from Leeke World. I'm glad I took advantage of the sale.
  The point I am happiest about is that the wigs not only fit perfectly, but that the hair is clearly styled for smaller dolls. The Jpop wigs I was using for comparison are 6/7in and are meant to be worn by both 1/6 and small-headed 1/4 scale dolls - the styles are scaled more for the 1/4 dolls.
  The magnets are also amazing; much stronger than anything I've been able to get my hands on from the local craft store.
  I will definitely consider ordering from Leeke World again in the future.
  [*]If you weren't satisfied, how did the company solve your problem?
  N/A

 

* What did you order? Two wigs: W064_E Sandybrown and LM-012_E Ashblond, and a brush set.
* When did you order? Mars 1st
* How was the communication? N/A
* How easy was it to pay? Fairly. For some reason I had to send them the money through paypal whitout being directed to the site by Leekeworld.
* How long did it take to ship? The items arrived Mars 7th, so a week.
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? The colors were a bit lighter than the sales pictures but that's because of my monitor settings. Other than that they looks almost exactly as the pictures.
* Were you satisfied with the product? Yes, very much!
* If you weren't satisfied, how did the company solve your problem? N/A

 

What did you order?

LR-070_L[Goldenrod]
Brush 0.9mm
Brush No.00
Eyelash Gum
Rubber 2m of DollLeeke- L type
Rubber 2m(Dae)
Setting for eyes
Velcro
Hair Net[XL]
LR-071_L[RoyalGray/SlateGray]

* When did you order?
March 03 2011

* How was the communication?
no communication really
* How easy was it to pay?
PAYPAL
* How long did it take to ship?
6 days
* Was the quality appropriate for the price, in your opinion?
yes, pretty good and fast. the packing is also good. so the wigs are not in wierd shape.

* Did the item look like the sales pictures?
yea
* Were you satisfied with the product?
I would say yes

 

* What did you order? Elf Sweet w/face-up/blushing
* When did you order? 2/18/2011
* How was the communication? Excellent, as usual
* How easy was it to pay? Paypal
* How long did it take to ship? Received 3/24/2011
* Was the quality appropriate for the price, in your opinion? The quality/beauty far exceeded my expectations!!!
* Did the item look like the sales pictures? Yes, and even more gorgeous in real life!!!
* Were you satisfied with the product?Yes!!!
* If you weren't satisfied, how did the company solve your problem? N/A

I LOVE YOU SO MUCH LEEKE...YOU KNOW THAT I'LL BE BACK!!! THANK YOU!!!

 

What did you order? Two wigs: W022_E (Goldenrod) and LR-083_E(Goldenrod)
* When did you order? March 20,2011
* How was the communication? good and fast
* How easy was it to pay? very easy once I understood how to do it
* How long did it take to ship? very fast. I got them within a week on march 25,2011
* Was the quality appropriate for the price, in your opinion? yes
* Did the item look like the sales pictures? yes. The wigs are beautiful and the quality is very nice
* Were you satisfied with the product? very pleased. I will be buying more wigs from Leeke
* If you weren't satisfied, how did the company solve your problem? I had a question about payment and they got back to me very quickly. No problems other than that. I am extremely pleased with my purchase.

 

* What did you order?

Two LR wigs

* When did you order?

Early March 2011

* How was the communication?

Very efficient

* How easy was it to pay?

Very easy
* How long did it take to ship?

Nearly a week (very short)

* Was the quality appropriate for the price, in your opinion?

Yes, the material's texture is very soft!

* Did the item look like the sales pictures?

Yes, although the bangs were a bit different but overall quite nice!

* Were you satisfied with the product?

Yes

* If you weren't satisfied, how did the company solve your problem?

N/A

 

What did you order?
A couple of Winter Limited wigs

* When did you order?
Early January

* Did you order directly from the company, or through a distributor or dealer?
Directly through the company

* How was the communication?
Had some minor hiccups, but they did answer their emails. (didn't get an invoice, so I had to send them a payment manually. That was a problem on paypal's end though and not Leekeworld's.)

* How easy was it to pay?
Paypal is always easy. Even when they are having "hurr durrr" moments.

* How long did it take to ship?
roughly forty days.

* Was the quality appropriate for the price, in your opinion?
Yup. Oh man the Eve Cocktail wig is amazingly soft~

* Did the item look like the sales pictures?
No, but in a good way

* Were you satisfied with the product?
Yup!

* If you weren't satisfied, how did the company solve your problem?
totally satisfied here. :>

* Would you order from this company again?
*stares at the two heads on order from the sale period*....no. Not in a million years. never. /sarcasm

* Would you buy this company's products second-hand?
That's a definite yes, especially with their dolls.

 

* What did you order?
Mikhaila - nude/blank doll in pure rose skin.

* When did you order?
March 23

* How was the communication?
Things went smoothly, so I didn't really need to get in touch. Their Q&A board doesn't always communicate well with my MAC, however.

* How easy was it to pay?
Very

* How long did it take to ship?
She was shipped out on April 12, so not long at all.

* Was the quality appropriate for the price, in your opinion?
Yes, I'm very happy with her -- she's a well made, solid little doll.

* Did the item look like the sales pictures?
Yes, or as much as any doll does. Only holding her in person gave me a true sense of scale, since she is built quite different from other dolls. However, the pics gave a good clear look at her body shape which they showed from different angles.

* Were you satisfied with the product?
Very I wouldn't hesitate to buy a doll from them in the future.

* If you weren't satisfied, how did the company solve your problem?
NA

 

What did you order?
A LeekeWorld Mikhaila, blank, in PureRose skin

When did you order?
March 21st 2011

How was the communication?
Excellent! I had some questions about the skintone and a view others, and all were answered very promptly and politely!

How easy was it to pay?
Super easy, I did so via PayPal.

How long did it take to ship?
Gah, less than a month! She shipped on April 12th and arrived at my door on April 14th.

Was the quality appropriate for the price, in your opinion?
Yes, I'd say so She's a GORGEOUS doll, impeccably sculpted!

Did the item look like the sales pictures?
I'd say so. I can't judge *too* much since I ordered her blank and without any clothes or wig xD

Were you satisfied with the product?
GAH, YES 3 I plan on ordering from Leeke again!

If you weren't satisfied, how did the company solve your problem?
n/a

 

* What did you order?

Mikhaila and Florence head

* When did you order?

26th March

* How was the communication?

Fabulous, they replied within 24 hours of my enquiry

* How easy was it to pay?

Via Paypal

* How long did it take to ship?

Within 30 working days as they promised

* Was the quality appropriate for the price, in your opinion?

Yes. Definitely good quality and great customer service.

* Did the item look like the sales pictures?

Yes... Actually even better in real life

* Were you satisfied with the product?

Very Satisfied

* If you weren't satisfied, how did the company solve your problem?

N/A

 

What did you order?
Four wigs - two LM and two W

When did you order?
April 13, 2011

How was the communication?
Great. I was sent an email with my order confirmation and another email when it had shipped.

How easy was it to pay?
Extremely easy - I paid within minutes using PayPal.

How long did it take to ship?
Very fast. My order was shipped the next day.

Was the quality appropriate for the price, in your opinion?
Yes, the wigs are well made and are of high quality. The mohair wigs are very soft to the touch and are well styled. The W wigs are rather stiff, but I don't mind that since that's the look I was going for.

Did the item look like the sales pictures?
For the most part, yes. The W wigs look exactly as pictured. The LM wigs will require some styling to look like the picture, but I think that's just the nature of mohair - it needs to be fluffed and styled.

Were you satisfied with the product?
Very much so. I am going to place another wig order shortly.

If you weren't satisfied, how did the company solve your problem?
N/A

 

* What did you order? Two W wigs for my Littlefee (6-6.5 inch size)
* When did you order? April 5th
* How was the communication? Good.
* How easy was it to pay? Very easy - I just sent them a PayPal payment
* How long did it take to ship? They shipped within 24 hours. I sent them a payment late in the evening and by the time I checked my order status mid-afternoon the following day, the items had already been sent. I was impressed by how quick they posted it.
* Was the quality appropriate for the price, in your opinion? The wigs are extremely good quality and definitely worth the price. Shipping was slightly more expensive than I expected but it arrived very well packaged and in a good sized box, so I think it was worth it.
* Did the item look like the sales pictures? Yes. One of the wigs is considerably longer than the sales picture but the style and colour of both the wigs are the same as the pictures. I think one of the wigs actually looks better than the sales picture.
* Were you satisfied with the product? Very much so.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Definitely. I plan to place another wig order in the next few days and would definitely consider buying dolls from them in the future.
* Would you buy this company's products second-hand? Probably.

 

• [*]What did you order?
  
  LR-S-pieces [ChocoBrown] (short, claw-clip pig-tails)
  LR-088_E [PeachPink] (8-9 in wig, mid-back length w/ long bangs)
  W124_E [BabyBrown] (8-9 in wig, mid-back length w/ front layers and short bangs)​
  [*]When did you order?
  April 17, 2011 - through Forbidden's 21st Leekeworld Group Order
  [*]How was the communication?
  N/A - took part in a group order
  [*]How easy was it to pay?
  N/A
  [*]How long did it take to ship?
  Very quickly. The wigs arrived from the GO organizer today.
  [*]Was the quality appropriate for the price, in your opinion?
  For the most part.
  [*]Did the item look like the sales pictures?
  Yes, for the mos part. The wigs are soft and heavy and the colors are lovely. The PeachPink wig is really thin in the front and it is difficult to find a way to part it that doesn't show the wig cap.
  [*]Were you satisfied with the product?
  Not with the PeachPink wig (see above). I am very pleased with the pigtails and the light brown wig.
  [*]If you weren't satisfied, how did the company solve your problem?
  N/A... I don't expect that Leeke would consider the wig flawed, even if I do.

 

I am DISSATISFIED with their attitude towards customer's claims

Okay, I've ordered wigs and shoes manymany times from Leekeworld, so I am not complaining about overall quality of their products.
In fact, their hair strands and style are almost too perfect, and I am still their fan.

HOWEVER, I must complain about their attitude towards defective items.

I've placed an order on Nov 12, 2010, and another one on March 25, 2011.
And due to my rotten luck, Leekeworld have sent defective wigs BOTH times in a row.
Naturally, I asked them for exchange/refund, but it seems that their initial response is to deny their mistake.

Here are photos:
item 1:
http://i185.photobucket.com/albums/x316/sasurin/sales/defect1.jpg
http://i185.photobucket.com/albums/x316/sasurin/sales/defect2.jpg
It's supposed to be a "mixed-color" wig, but I received "half-head" wig.

item 2:
http://i185.photobucket.com/albums/x316/sasurin/sales/P1050428.jpg
http://i185.photobucket.com/albums/x316/sasurin/sales/P1050429.jpg
Back of the wig is partly sewed up-side-down, creating unwanted "float".

Obviously there has been a mistake during production process, so the wigs DID NOT look like the sales pictures, but Leekeworld insists that there's nothing wrong with their product.
If the products are not defected, then am I crazy for claiming defective items?

In the end, they gave me a refund so everyone is happy, but I feel insulted because they would not respect customer's claim.

I wish they do more through check of product quality.

 

What did you order?
2 Wigs (LR-051_E, baby brown and LR-007_E, Sandy Brown)
1 brush, No.00
Acrylic Painting 24 Colors
2 sets of eyelashes (D9-Dark Brown and D10-Black)

When did you order?
26th April, 2011

How was the communication?
Didn't really need to ask them anything so N/A

How easy was it to pay?
Paypal, a bit confusing as I wasn't sure if I needed to put my name or my paypal name at the bottom of the ordering form but I asked my friend who's ordered from them before so that went alright.

How long did it take to ship?
Got all my stuff on the 2nd of May so... 5 working days, 7 if you count the weekend too.

Was the quality appropriate for the price, in your opinion?
Well I didn't think the price was unreasonable, I could certainly afford if again if needed.

Did the item look like the sales pictures?
Definitely, the wigs were so nicely done and soft looking and the right colors

Were you satisfied with the product?
Yes, I got everything in good condition and in a reasonable amount of time too. Would definitely order more things from Leeke =D

 

* What did you order?
LM-006_D[AshBlond]
LR-001_D[EveCream]
Retarder Mild
[Limited] LR-091[RoyalCadetBlue]
Eyelash D9[Dk.Brown]
LR-076_E[NaturalBlack]
LR-092[BabyBrown][D(6~6.5inch)]
Eyelash DD2[AU]

* When did you order?
March 30, APril 10 2011

* How was the communication?
They are nice, no problem to combine my orders.

* How easy was it to pay?
PAYPAL easy

* How long did it take to ship?
This time it takes more than a month to ship everything, I have no idea what is wrong.
I waited for a long time. I got the items around May 8.

* Was the quality appropriate for the price, in your opinion?
Pretty good. I like it.

* Did the item look like the sales pictures?
yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
N/A

 

* What did you order?
LR-003_D wig in Natural Black
LG-124 eyes in 12mm
D10 eyelashes in black
No.00 paintbrush

* When did you order?
May 2nd

* How was the communication?
Great! We recently moved so the address they had was wrong. Thy sent me and e-mail asking for my correct address, and shipped out my order the day I replied.

* How easy was it to pay?
Very easy! I payed with a credit card.

* How long did it take to ship?
Barely over a week. I received my package today.

* Was the quality appropriate for the price, in your opinion?
Absolutely!

* Did the item look like the sales pictures?
Better. The sales pictures can't do this wig justice.

* Were you satisfied with the product?
Yes, very much so.

* If you weren't satisfied, how did the company solve your problem?
N/A

 

* What did you order?
A Mikhaila in purerose skin with faceup.
* When did you order?
21 of Mars.
* How was the communication?
Didn't really communicate with them.
* How easy was it to pay?
Really easy.
* How long did it take to ship?
I have receive her in less than a month shipping include.
* Was the quality appropriate for the price, in your opinion?
Yes.
* Did the item look like the sales pictures?
Yes, even better in real life.
* Were you satisfied with the product?
Yes.

 

* What did you order?
two NS heads, Hero and Xion, and one pair of FantasEyes Cat eyes in 16mm.

* When did you order?
uh....whenever it was that they had the head sale going on. (march-ish?)

* How was the communication?
quick and uncomplicated

* How easy was it to pay?
Very easy :>

* How long did it take to ship?
took about forty days

* Was the quality appropriate for the price, in your opinion?
And then some! I'd have no problem paying their regular price, now knowing how nice the heads are.

* Did the item look like the sales pictures?
As much as possible, allowing for color variance and lack of faceup.
They both have lovely faces.

* Were you satisfied with the product?
yep!

* If you weren't satisfied, how did the company solve your problem?
doesn't apply here. I'm once again very pleased with their quality. :>

* Would you order from this company again?
Yup!

* Would you buy this company's products second-hand?
of course :>

*something to be aware of*
I would like to also make note that in spite of ordering and paying for them on the same day, getting them in the same skintone, and receiving them in the same box....the two heads are totally different shades of normal skin. Xion is definitely a Normal Yellow of some sort, and Hero is a very close match to Doll Family Normal Pink. Not a complaint on my end -actually I thought it was pretty funny- but you might want to watch for it if you are matching parts to an existing doll.

 

* What did you order?
- [Limited Edition] Mikhaila, [No-faceup + Outfits + Body-Blushing + Wigs] [Tan skin]
- Clean set [M-Type]

* When did you order?
- 2011-04-17

* How was the communication?
- Very good, at first I ordered my Mikhaila with no-faceup + Outfits but I changed my mind and added body-blushing. Later I changed my mind again, and added wigs to my order. They were very polite answering my inquires and was very patient with me.

- When my package arrived on the 23rd May, the default wigs was not in the box. I wrote in their Q&A board and added pictures as proof. Leeke asked me to check again, just in case. I replied that my item wasn't in the box, and Leeke sent me the wigs on that day.

* How easy was it to pay?
- Very easy. (Paypal)

* How long did it take to ship?
- Less/Within 30 working days.

* Was the quality appropriate for the price, in your opinion?
- Yes, the clothes where made with such details, and the wigs where soft and beautiful! My Mikhaila was blushed beautifully too.

* Did the item look like the sales pictures?
- I was expecting a dark chocolate skin color like the sale pictures, but she was lighter then expected.
- Her default Lavender Rose came with black ribbons instead of red but its not a big deal, I love it black.

* Were you satisfied with the product?
- Very, she not only came with her defaults, she also came with 2 free wigs, a necklace and a hair clip.

* If you weren't satisfied, how did the company solve your problem?
- N/A

* Would you order from this company again?
- Yes, I would.

* Would you buy this company's products second-hand?
- I prefer buying things first hand, unless its unavoidable.

 

* What did you order?

Mikhaila tanned with blushing, face-up and her stock wigs, with extra wig and shoes

* When did you order?

Mid March 2011

* How was the communication?

Very efficient - they replied quickly to my emails and were really helpful.

* How easy was it to pay?

Very easy
* How long did it take to ship?

Just over a month. I asked for an update and I was told it would ship the following week and it did.

* Was the quality appropriate for the price, in your opinion?

Yes. Mikhaila is gorgeous and I am very impressed with the wigs.

* Did the item look like the sales pictures?

Yes. I ordered the mixed brown wig that Sasurin mentions above and it is more two tone then mixed but to be honest I'd not noticed until I read her post.

* Were you satisfied with the product?

Yes very. I would definately be happy to order from them again.

* If you weren't satisfied, how did the company solve your problem?

N/A

 

* What did you order? Some wigs and other stuff
* When did you order? May 29th, 2011
* How was the communication? Wasn't really necessary.
* How easy was it to pay? Very easy, I just sent them a PayPal payment
* How long did it take to ship? They shipped super fast! I ordered on Sunday but they don't work on weekends. They shipped everything on the 30th (the next day) and it arrived today, June 1st.
* Was the quality appropriate for the price, in your opinion? Two of the wigs were. One of the wigs looks exactly how I expected, it's gorgeous. The other one was good quality but I didn't like the color. The blonde (LR-080_E) one is really thin in the front and in my opinion was not worth the price I paid. I also didn't like the texture, felt a bit rough. I'm still very satisfied with the rest of the items.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? All, except one.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? YES! I'll try to be more careful to not choose wigs that are too thin on the front, haha.
* Would you buy this company's products second-hand? Yes.

 

I ordered through Sweet'n'Honey, a german dealer.

* What did you order?
A wig (LR-084, Natural Black), in stock

* When did you order?
26.06.2011

* How was the communication?
Good, S'n'H informed me about every step of the order ^^

* How easy was it to pay?
Easy, I paid through bank transfer.

* How long did it take to ship?
The wig was in stock, it arrived today, 06.06.2011.

* Was the quality appropriate for the price, in your opinion?
Yes, the quality seems to be very good.

* Did the item look like the sales pictures?
I think so. As I don't have a doll to wear it atm, I can't tell for sure, if it'll look exactly like the pictures.

* Were you satisfied with the product?
Yes, the wig looks so good and has a soft touch ^^

* If you weren't satisfied, how did the company solve your problem?
-

 

* What did you order? LE Soda Ent (blank, NS); hair piece, eyelashes, pastels.

* When did you order? April 24, 2011

* How was the communication? FANTASTIC.

* How easy was it to pay? Very easy via PayPal.

* How long did it take to ship? A little over a month. They shipped my doll on June 3, 2011.

* Was the quality appropriate for the price, in your opinion? Yes, very much so!

* Did the item look like the sales pictures? Yes but in a different resin color and blank.

* Were you satisfied with the product? Very much so! I love my lil' Ent!

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? YES!

* Would you buy this company's products second-hand? Depends on the quality and if the previous owner took care of said item(s).

 

* What did you order? Devil Wing (white skin), Incubus Horn (white skin)
* When did you order? June 1st
* How was the communication? Okay - I would have liked to have gotten a shipping notice. It looks like other people who order from them do, so maybe it was just a glitch.
* How easy was it to pay? Very easy, with Paypal.
* How long did it take to ship? It shipped the same day, and arrived June 3rd.
* Was the quality appropriate for the price, in your opinion? Definitely.
* Did the item look like the sales pictures? Yep.
* Were you satisfied with the product? So far, yes.