Denverdoll Feedback (ALL)

* What did you order? Dollheart boots and some underfulls stockings
* How was the communication? They were great! Wendy even explained to me about how Dollheart doesn't always keep the same stock so I knew to get the boots while I had a chance!
* How easy was it to pay? Extremely easy. Walked into the store and they let me pay part cash part credit.
* Was the quality appropriate for the price, in your opinion? Yup! The boots are some of the best quality I've seen and the stocking are super nice too! Well worth the $40 I spent!
* Were you satisfied with the product? Couldn't be happier!
* Would you order from this company again? All of the time. I wanna live in their store haha!
* Would you buy this company's products second-hand? I have in the past they carry great stuff!
NOTE: I went in to the store and bought the items rather than ordering online, however I have ordered online before and they are great to work with. The ladies at the store are very nice and always work hard to answer all your questions even the stupid ones! I will always be a loyal customer to them!

Here's a pic of the boots and stockings:

​

 

Thankfully I can now add my own review, while I await for my doll!

* What did you order? A pair of 16mm glib acrylic eyes and a size 4 wigcap
* When did you order? Mar. 10 2011
* How was the communication? There wasn't much communication at all. But the only time I conversed (regarding a question about my card transaction went through) they were very nice about it and quick to respond. So I say it was good
* How easy was it to pay? It was very easy with credit card. At first I was worried because my transactions didn't work with LUTS until I called the card company, but with DDE there were 0 problems
* How long did it take to ship? They shipped my items the very next day.
* Was the quality appropriate for the price, in your opinion? I will agree
* Did the item look like the sales pictures? Yes they do
* Were you satisfied with the product? Yep
* If you weren't satisfied, how did the company solve your problem? Though I am very satisfied, I think my wig cap looks too small for my doll (it's a size 4, and my doll is a Luts HDF Pie). I'm not going to bring it up with them, since it is not their problem but a mistake I made myself :3
* Would you order from this company again? I definitely will if I want to order a Fairyland doll, eyes, or some other clothes and etc.. I wish Luts would (associate is it?) with them so I could buy LUTS stuff from DDE.
* Would you buy this company's products second-hand? N/A

 

My Order:
What did you order?
IMPLChristoper WS with Faceup and Free Event Aimee

When did you order?
Dec 24

How easy was it to pay?
Easy, we did 2 month layaway

How long did it take to ship?
So far have ONLY gotten the Christoper, Aimee was preorder and still haven't received

Was the quality appropriate for the price, in your opinion?
Yes

Did the item look like the sales pictures?
No actual sales pictures, just promo pictures that hadnt been updated with new faceup (but not their fault)

Were you satisfied with the product?
Moderately, when I got her, she had a broken thigh joint, still waiting on that and that was inquired the day I had her delivered (Jan 25th) they said 2 weeks but still havent gotten it to this day and no word from them

Mother's Order that was a Gift
What did you order?
Impl Antonia with Faceup with a DollZone Wig and Free event Baby Greta with Faceup

When did you order?
Dec 10th 2010

How easy was it to pay?
Yes

How long did it take to ship?
STILL HAVE NOT GOTTEN IT!

Was the quality appropriate for the price, in your opinion?
Yes but not worth the wait that it is still under

Did the item look like the sales pictures?
No sales pictures any more, have not received Item or any information.

Were you satisfied with the product?
NO Since i dont have it after 14 WEEKS

Story: Basically DDE has failed to give any kind of update unless I email them for my mother, in which I had come to find out that the free event baby was not in the order that they had gotten from IMPL and that it was delayed due to the holiday, which was fine, however they didnt explain if they had reorder it or what not. Its been over 14 WEEKS and others who have ordered the same thing (EXACT) have gotten their orders well before me and had (they) ordered WELL after me...

And for my order that i had done on the 24th it was for an in stock doll and free event doll that had to be preordered, in which they did not remark that it would be a problem for that, since it was part of the free event. My Christoper has a broken thigh joint that was sent about the same day, and they said that her replacement and the free event doll would be in by valentines day. I do understand that it was the chinese new year but it seems like my order was the only one unfilled.

Will NOT order with Denver Doll again, unless its an item that is in stock but will use that as a last resort. They are nice and very quick in replying, but they give shallow answers and do not inform when there has been issues with an order. Its bad business and I am going to call Tuesday to enquire about the doll and if we cant reach an agreement about it, then I am going to insist on my money back

 

What did you order? Fairyland outfit for PukiFee, two pairs of Boneka shoes, a pair of Ruby Red sneakers and some wig caps.
When did you order? March 6, 2011.
How was the communication? Very good.
How easy was it to pay? Easy - Paypal.
How long did it take to ship? Shipped March 7, arrived March 14.
Was the quality appropriate for the price, in your opinion? Yes, absolutely.
Did the item look like the sales pictures? Yes.
Were you satisfied with the product? Very much so.
If you weren't satisfied, how did the company solve your problem? N/A
Would you order from this company again? Definitely.
Would you buy this company's products second-hand? N/A

 

What did you order?
A Leekeworld wig

When did you order?
Mar 9 2011

How easy was it to pay?
Very easy when paying by credit card.

How long did it take to ship?
3 days very quick.

Was the quality appropriate for the price, in your opinion?
Great quality good price

Did the item look like the sales pictures?
I ordered it in a different color than the photo

Were you satisfied with the product?
Extremely happy!

 

What did you order?
7/8 Shaggies wig.. just as a temp wig.

When did you order?
March 21st.

How easy was it to pay?
Easy.

How long did it take to ship?
Shipped same day. x3

Was the quality appropriate for the price, in your opinion?
I feel it's not a high price to pay, but I'm not very impressed with the wig only having two pieces...it makes it pointy, hard to keep on creates some bald spots...

Did the item look like the sales pictures?
What you can SEE in a picture looks the same,

Were you satisfied with the product?
For the price, how quickly it got here and it being a temp, yes. Is it my favorite ? No, but it works.

 

What did you order? Fairyland Realpuki Aki Shadow fullset with 2 faceups.
When did you order? December, 20, 2010.
How was the communication? Good.
How easy was it to pay? Easy - Paypal. LOVE the layaway option and auto-pay or email reminders.
How long did it take to ship? Shipped March 19, arrived March 21, by Priority Mail.
Was the quality appropriate for the price, in your opinion? Sure.
Did the item look like the sales pictures? Yes.
Were you satisfied with the product? Yes.
If you weren't satisfied, how did the company solve your problem? N/A
Would you order from this company again? Yes.
Would you buy this company's products second-hand? N/A

 

* What did you order? Dollzone MSD New Girl Body, in-stock Minifee Active-line hands, and an in-stock Leekeworld wig.
* When did you order? December 5th 2010
* How was the communication? Decent.
* How easy was it to pay? Easy. Paypal.
* How long did it take to ship? About 5-7 days, Though there was a bit of a mixup with the delivery, it arrived fine.
* Was the quality appropriate for the price, in your opinion? Decent enough for me to order it.
* Did the item look like the sales pictures? The hands and body, yes. The wig was a little darker, but that's to be expected.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Already have my next order waiting on layaway.
* Would you buy this company's products second-hand? N/A

 

* What did you order? Leekeworld Kyle Head with Defaut Faceup.
* When did you order? Feb 4th 2011
* How was the communication? Pretty good. They always e-mailed back within a day.
* How easy was it to pay? Easy. Paypal.
* How long did it take to ship? 3 Days.
* Was the quality appropriate for the price, in your opinion? Yes, he looks great.
* Did the item look like the sales pictures? Not really. But that's good cuz the photos on DDE were really weird looking.
* Were you satisfied with the product? Yes. The only problem is: I asked before I ordered the head if it would come with eyes. They answered and said if I order with a faceup, I'd get a pair of eyes. I was counting on this. I would have ordered a pair to save of shipping if they had said no. When my head came in, I DID get eyes. Only they were too small D: So they don't fit.
* If you weren't satisfied, how did the company solve your problem? I e-mailed DDE and asked what could be done. They said Leeke didn't send any eyes and that the eyes I got were from their personal stock. So there was nothing they could do. :\ That kinda made me upset. Now I don't have any eyes for him.
* Would you order from this company again? Yeah I guess.
* Would you buy this company's products second-hand? N/A

 

What did you order?
Leeke/DollGa Wig W-025 in Royal Gray

When did you order?
March 22nd

How was the communication?
Very good. Got an email confirmation of my order, and then a shipping notice the next day.

How easy was it to pay?
Easy, paid with a Mastercard.

How long did it take to ship?
Shipped the day after I placed the order, and then received it a mere two days later. Super fast!

Was the quality appropriate for the price, in your opinion?
Absolutely. Very reasonable shipping costs, as well.

Did the item look like the sales pictures?
Yes, though the color was a tiny bit lighter than I was expecting (likely due to my monitor settings).

Were you satisfied with the product?
Very much!

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
I would indeed. Any time that I can avoid paying high, high EMS costs, I will.

Would you buy this company's products second-hand?
N/A

 

Denver Doll Emporium (DDE)

What did you order? DollFactory Pet Ari - 3rd Editon Bobo (w/pink face up)
When did you order? March 30, 2011
How was the communication? Friendly with a quick response time.
How easy was it to pay? Very easy using Paypal.
How long did it take to ship? Within two or three days after payment.
Was the quality appropriate for the price, in your opinion? Yes.
Did the item look like the sales pictures? Yes (the pictures had clothes, but the doll ordered was nude).
Were you satisfied with the product? Yes.
Would you order from this company again? Yes. I had a question about the payment, and it was answered the next day (along with my invoice).

If you weren't satisfied, how did the company solve your problem? N/A (I was totally satisfied)
Would you buy this company's products second-hand? Sure, depending on the product being offered.

 

What did you order? DollHeart Daniel outfit
When did you order? January 2011
How was the communication? Great, always friendly. They let me know as soon as it arrived.
How easy was it to pay? Very easy using Paypal, cash or creditcard. I but it in layaway and they let me make payments.
How long did it take to ship? n/a... I picked it up at the store
Was the quality appropriate for the price, in your opinion? Yes.
Did the item look like the sales pictures? Yes.
Were you satisfied with the product? Yes.
Would you order from this company again? Yes.
If you weren't satisfied, how did the company solve your problem? N/A I was satisfied
Would you buy this company's products second-hand? have before and would again

 

What did you order? Pukifee Ante basic (with sweet bunny face-up)
When did you order? January 2011
How was the communication? Good as always!
How easy was it to pay? I used Paypal, so it was very easy.
How long did it take to ship? They shipped immediately, and it arrived in two days.
Was the quality appropriate for the price, in your opinion? Yes.
Did the item look like the sales pictures? Yes.
Were you satisfied with the product? Yes.
Would you order from this company again? Yes.
If you weren't satisfied, how did the company solve your problem? ---
Would you buy this company's products second-hand? Yes!

 

What did you order?
Pukipuki Pong blank with blank sleeping face, Pukipuki body and a Winking Sugar face.

When did you order?
27 December 2010.

How was the communication?
There wasn't much, but it went fine.

How easy was it to pay?
Very- I did a 4 part layaway, and was invoiced automatically through Paypal.

How long did it take to ship?
From DDE to me took 2 days! I got the notice on 28 March, and received my package on 30 March. The wait from Fairyland was about as expected, given that I ordered during the Winter Event.

Was the quality appropriate for the price, in your opinion?
Yes.

Did the item look like the sales pictures?
Yes.

Were you satisfied with the product?
Very! They did forget to send my gift item, the Cupid2.2 face, with my original order though.

If you weren't satisfied, how did the company solve your problem?
I emailed them, and they said they'd mail it out right away, and it arrived three days later!

Would you order from this company again?
Absolutely.

 

I'd love to add some input here now that I'm active here again. ^-^


What did you order?
Leekeworld wig, acrylic eyes, MSD B&G Ymir with default faceup

When did you order?
October of 2010 ((I received everything in late January by the way))

How easy was it to pay?
Easy. ^^

How long did it take to ship?
A few months obviously because of the doll, but once they received the doll, they shipped him out right away and I got the order within a few days. ^^

Was the quality appropriate for the price, in your opinion?
I'd say so definitely. ^^ Also note that this was my first experience ordering a doll and accessories. o3o

Did the item look like the sales pictures?
Yes. ^^

Were you satisfied with the product?
Definitely.

Originally it was planned that if I ordered in October, maybe I'd receive everything before Christmas, or by my birthday(in January), but it ended up that nobody really knew what was going on with the doll, but that it wasn't going to arrive by that time. The peopled at DDE were so sweet though. They responded very quickly to email and they actually offered to refund back the money that was out towards the doll so far and to cancel since the doll wasn't coming by the expected time. ((I just waited though.)) When the doll finally did come, they actually shipped out everything right away(and with very quick shipping), which was nice. Everything came nice in a big cardboard box with the doll box and the eyes and wig. ^^

Would you order from this company again?
Sure. ^^

 

i haven't ordered anything through them, but i do go to their store in person and have purchased two dolls from them. the dolls are in perfect condition, and they have a great in-store selection of wigs, eyes, and clothing, along with several dolls. my sister picked out Elysia (BBB march) for the sheer reason that she was there, in stock, and got ho hold her and bond with her before purchasing. wendy and the other employees are quite helpful, and i do plan to order through them in the future.

 

What did you order?
CCC Ophelia

When did you order?
4/14/11

How was the communication?
Great!

How easy was it to pay?
just paid the invoice

How long did it take to ship?
She shipped less than an hour after I paid the invoice

Was the quality appropriate for the price, in your opinion?
Yes and no, the doll has some defects but its not DDE's fault because they dont make the doll. They did refund me 20$ for a foot that needs surgery though

Did the item look like the sales pictures?
Yes

Were you satisfied with the product?
Absolutely, I adore my new piglet! I was just upset about her foot needing repairs

If you weren't satisfied, how did the company solve your problem?
20$ refund because the metal part in her foot came out and the only way to reattach is to drill and reinsert a new wire.

Would you order from this company again?
Absolutely, They have great service and super fast shipping... I had my girl 5 days from when I clicked the buy it now button

***

What did you order?
Fairyland Pukifee Ante with faceup

When did you order?
uhh.... march 2011

How was the communication?
Simple but effective. They were nice enough to confirm that I snagged the ante that was in stock when they sent the invoice. I have messaged them about several things in the past and I always get a very fast and pleasant response

How easy was it to pay?
just used paypal!

How long did it take to ship?
I had my shipping notice 20 minutes after I paid the invoice... Now thats just incredible!

Was the quality appropriate for the price, in your opinion?
Absolutely! Fairyland has amazing products

Did the item look like the sales pictures?
of course

Were you satisfied with the product?
100% satisfied with my new baby

If you weren't satisfied, how did the company solve your problem?
No problems

Would you order from this company again?
I plan on ordering from them for most of my future dolling needs XD

 

What did you order? Fairyland LTF Dark Elf Soo with Face up.
When did you order? January 8th
How was the communication? At first, they replied to my emails withing a day or two, but starting around the 20 of March, they no longer replied to my emails. I didn't even receive an email saying she had shipped.
How easy was it to pay? Quite. I chose 4 month layaway
How long did it take to ship? The first time, it shipped March 15th. However, they sent the wrong doll by mistake. According to the tracking number on the box when I received it, it shipped April 16th and arrived on the 20th.
Was the quality appropriate for the price, in your opinion? Yes.
Did the item look like the sales pictures? Yes, even better actually.
Were you satisfied with the product? Quite when I finally got my DES.
If you weren't satisfied, how did the company solve your problem? Originally they sent me a Shiwoo boy. I emailed them and they sent me a shipping label within 5 days so I could send him back.
Would you order from this company again?
No. I'll order directly from the company.

 

* What did you order? A pair of 12mm Wicked Brilliant Glass Eyes

* When did you order? March 10, 2011

* How was the communication? Very good overall. I had sent an email three days prior to ordering, wondering about the color and quality between two different red eyes, to see which one was more "red" and not "orange red". They answered promptly, but a little after the time that I had already placed my order (which isn't really their fault, I was just kind of impatient in waiting for a reply and getting my eyes ordered XD). In the end, they still answered my questions and said that they definitely recommended the eyes that I had chosen because they were red, whereas the other one I had talked about were more orange. Regardless, they were very kind in answering, helpful, and generously informative anyways. It took about 2 to 3-ish days for them to reply to my email, which is quite fast in consideration.

* How easy was it to pay? Like 1, 2, and 3 with Paypal, so very easy.

* How long did it take to ship? They shipped on March 11, so they shipped out the very next day after I had ordered.

* Was the quality appropriate for the price, in your opinion? I believe so.

* Did the item look like the sales pictures? Yes.

* Were you satisfied with the product? Very much!

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Definitely. This was my first time ordering from the company and they made my experience very pleasant overall.

* Would you buy this company's products second-hand? If the quality was still good, the seller of the second hand product is reputable, and I truly needed the product, then yes.

 

What did you order?
(1) Resinsoul Mei-boy
(2) Fairyland PKF Bonnie, PukiPuki PongPong

When did you order?
(1) January 3rd
(2) February 9th

How was the communication?
Very good. Questions were answered very quickly.

How easy was it to pay?
Very easy, via Paypal.

How long did it take to ship?
Roughly 3~4 days.

Was the quality appropriate for the price, in your opinion?
Yes.

Did the item look like the sales pictures?
Yes .

Were you satisfied with the product?
Yes, and since two of the items were gifts, the recipients were very happy as well.

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
Yes indeed.

Would you buy this company's products second-hand?
N/A

 

* What did you order? Fairyland Ante Elf, Leekeworld Mikhaila, an entire herd of Pukis, Wigs, Clothes, and shoes
* When did you order? December 15th-current day
* How was the communication? very good communication, ALWAYS
* How easy was it to pay? Very, VERY easy.
* How long did it take to ship? DDE consistently ships my dolls out within a day or so of them receiving the shipments from overseas
* Was the quality appropriate for the price, in your opinion? DEFINITELY!
* Did the item look like the sales pictures? Yes, and sometimes cuter in person
* Were you satisfied with the product? Very, VERY satisfied
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Definitely.
* Would you buy this company's products second-hand? N/A

NOTE: With the exception of possible exception of Leekeworld, I'd much rather purchase my dolls through DDE, than through the individual doll companies. DDE's customer service and product handling always impresses me... unlike the service I've gotten from some doll companies. The communication is always top notch with DDE, and they're VERY careful to get my order right, every time-- and I always get a shipping notice so that I can stalk my mailman for the appropriate timeframe. Any delays in delivering my orders seem to ALWAYS match up to delayed delivery times from the actual doll companies (not anything DDE can help), so I don't really count that against DDE. PLUS (!!) now and then they'll have an item in stock that's been discontinued, or sold out from the doll companies. It's like Christmas, every time! The girls there are very friendly, helpful, and patient. I Denver Doll... can't wait to move back to Colorado so that I can visit the store in person!

 

What did you order?
Dollfactory Kiki (in-stock), PukiFee Zoe (pre-order)

When did you order?
Kiki - April 20th or something, Zoe - May 2, both 2011

How easy was it to pay?
As easy as it can possibly be

How long did it take to ship?
Kiki was shipped 2 hours after the order, Zoe - May 19.

Was the quality appropriate for the price, in your opinion?
Yes, even though I still don't have my Zoe - their prices match direct order prices, so they are very fair.

Did the item look like the sales pictures?
Yes, exactly.

Were you satisfied with the product?
There was a cast problem with Kiki's leg, but I turned down full refund DDE offered me to keep her, so I must have been in love with that pig Seriously, very happy. I have two more non-shipped pre-orders with them, so I will be back to this thread.

 

I have ordered from Denver Doll twice in the past, first time some clothing items and the second time a limited Pipos Charlotte fullset. Both times were a great shopping experience for me as the shipping was fast, communications prompt and items were all as good as expected or even better I will definitely order from DDE again in the future.

 

* What did you order?
FL LTF blue mongri outfit, 2 pairs of acrylic eyes, and a shaggies wig
* When did you order?
May 23rd
* How was the communication?
I asked them a question on FB and they replied promptly (this was before i placed my order)
* How easy was it to pay?
Very easy, just awaited the paypal invoice ^_^
* How long did it take to ship?
Immediately after paying, I got a shipping notification! And I recieved my order 2 days later.
* Was the quality appropriate for the price, in your opinion?
Of course, though I know they don't set the price for the fairyland outfit.
* Did the item look like the sales pictures?
Indeed.
* Were you satisfied with the product?
Incredibly
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Indeed, I have an ongoing layaway with them.
* Would you buy this company's products second-hand?
N/A

 

* What did you order?
FL MnF ShuShu ALC NS and some accessories for her
* When did you order?
February 2nd
* How was the communication?
Very good! They were prompt in responding to my emails and were very patient with my inquiries. n_n
* How easy was it to pay?
Super easy! I originally bought her on deposit, but decided to pay her off early. I emailed DDE and they sent me an invoice for the remainder.
* How long did it take to ship?
Seeing as Fairyland was behind on orders, she was not sent to DDE until May. However, as soon as DDE received her she was shipped right out on May 16th and arrived on the 23rd. So it was great!
* Was the quality appropriate for the price, in your opinion?
My Maarit is so much more beautiful in person! It makes me so glad that DDE carries Fairyland, otherwise I would never have gotten her!
* Did the item look like the sales pictures?
Oh yes, better even!
* Were you satisfied with the product?
Extremely. She poses like a dream and is just sooooo cute!
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Definitely!
* Would you buy this company's products second-hand?
N/A

 

* What did you order?
A herd of Fairyland dolls, Dim, Bobobie, Elfdoll. Got tons of shoes, clothes, eyes, wigs, re-ments, patterns books.
* When did you order?
Starting in Feb. 2008 to current date.
* How was the communication?
There is no better, the Ladies are great!
* How easy was it to pay?
Very easy.
* How long did it take to ship?
The ladies at DDE are super about shipping items out asap.
* Was the quality appropriate for the price, in your opinion?
Always top quality products I have received.
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Extremely.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
DDE is my favorite doll store to shop at, my dollie kids wouldn't have it any other way!
* Would you buy this company's products second-hand?
Yes, I have adopted items that were purchased from DDE.
​

 

I have mixed feelings about DDE I have ordered only a couple of times from them and for the most part they were great, up until now. I just had them drop the ball big time on my last order which was a minifee vamp elf girl woosoo with a line body and faceup the order was placed and paid in full on Jan 1 or 2 of 2011. To make a long story short at the end of March I received a doll but it not the doll I ordered it was a human woosoo. I called the next day thinking they got my order mixed up with someone elses and they said they would call Fairyland and call me back, they didn't call me back so i called them. The person didn't even apologise that's a pretty big screw up don't you think I would atleast get an apology I still haven't gotten an apology from them! They said Fairyland would do a rush on another head that it would take a couple of weeks they would then send the head with and return shipping label in the box to send the other head back to them. They would notify me when they receive the head from Fairyland after two weeks I called and a couple of times since then nothing no apology nothing. Last Tuesday when I was out of town of coarse I get and email saying the head was shipped to me, I emailed them saying i'm out of town that I won't be back until the following weekend, I did get a reply that saying it's fine. When I received and opened the head on Tuesday 6/2 it was the right head but nothing else, no note, no return shipping label. so I have to go up to the post office and pay for shipping back their mistake and tell myself i'm sorry for ordering from DDE in the first place!

 

[FONT=&quot]* What did you order?[/FONT][FONT=&quot]
DZ Chen Wig, PukiPuki Kitty outfit (featherfall)
* When did you order?
May 14, 2011
* How was the communication?
Great communication. Prompt email and notifications.
* How easy was it to pay?
Easy. Paypal.
* How long did it take to ship?
Three days! I ordered on a Saturday and received it Monday. It was super fast especially for a weekend order!
* Was the quality appropriate for the price, in your opinion?
Everything was in great condition.
* Did the item look like the sales pictures?
Yep
* Were you satisfied with the product?
Yep. The pukipuki outfit is so cute and fits my tiny perfectly!
* If you weren't satisfied, how did the company solve your problem?
I had originally wanted a different wig that had been retired from production. Their sight had it available as an option, so I thought it was in-stock. I received an email almost instantly after I placed my order letting me know that the wig was indeed no longer available. They gave me the option to get my money back, but I chose a different wig for the same price and they had no problem with that. Everything worked out and I’m happy with my order.
* I will probably order from them again.[/FONT]

 

* What did you order?
PKF Bonnie NS
* When did you order?
February 17nd
* How was the communication?
Very good and always friendly
* How easy was it to pay?
Easy, i used layaway
* How long did it take to ship?
When it arrived at denver doll, they shipped it very fast, after receiving my payment
* Was the quality appropriate for the price, in your opinion?
Yes, absolutely. She´s such a sweetheart
* Did the item look like the sales pictures?
Yes
* Were you satisfied with the product?
Yes, i am. Absolutely
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Definitely. Thank you for your patience with me
* Would you buy this company's products second-hand?
N/A

 

After waiting 3 months for my PKF Bonnie that I bought direct from Fairyland, I have never thought of buying direct again. Why? Because most all of my dolls that I desire & doll needs, such as clothing, wigs, eyes, etc., can be purchased a DDE. I've purchased almost everything I own from them! It arrives from CO to CA within 5 days, tops, every single time.

They are very kind, trustworthy, and funny, too -- I've send them several e-mails stating that I had forgotten to submit my order, thinking that I did, and they know this as a "character trait" of mine and have a good time teasing me and calming me down and ensuring me that they can fix any issue I may have.

If it weren't for these guys, I can't imagine life with dolls. I really couldn't. I try not to buy direct anymore, preferring only very reputable stores via online, located here within the US. DDE is my #1 choice -- and I have told them that several times!

 

I am fortunate enough to live nearby their store. I really love it - their store is awesome and the staff is very friendly. I bought Elisia (BBB March) there and if I get another doll from a company they carry, I will more than likely order it from them rather than from the company.

 

What did you order?
Leeke World Bette Shoes (LS-132) for SD in black

When did you order?
June 12

How was the communication?
There was no need for communication

How easy was it to pay?
Very easy, Paypal

How long did it take to ship?
Items arrived on June 17. Shipping was great~

Was the quality appropriate for the price, in your opinion?
Yes

Did the item look like the sales pictures?
Yes

Were you satisfied with the product?
Yes, except for the fact the shoes are a little big. No fault on DDE's part whatsoever. I'll probably save them for a future girl with bigger feet

If you weren't satisfied, how did the company solve your problem?
n/a

Would you order from this company again?
Yes

Would you buy this company's products second-hand?
n/a ​

 

What did you order?
A Leeke Project Doll Mikhaila

When did you order?
April 3, 2011

How easy was it to pay?
Very easy; I love their layaway.

How long did it take to ship?
They shipped her the same day I made my last payment. I had her three business days later.

Was the quality appropriate for the price, in your opinion?
Yes.

Did the item look like the sales pictures?
Better!

Were you satisfied with the product? Yes, but one of my dresses was missing.

If you weren't satisfied, how did the company solve your problem? I contacted DDE right away, and received a reply by that afternoon. I had the dress by the end of the week. Their staff is very friendly and professional.

Would you order from this company again?
Yes. I have ordered several times from them, and will order again.
Definitely.

Would you buy this company's products second-hand?
I would if they were available.

 

I have mixed feelings about DDE. I've ordered from them 3 times now. The first time was a wig, it was great, I was happy. The second time I ordered from them was a 5StarDoll Tong Tong that wasn't instock. While I realized I would have to wait, I didn't expect all the complications that came when it came time to ship to me. Along with my doll I had ordered two pairs of shoes, the shoes are wonderful. However, the free gift from the original doll company that they said would be included was not. The free stuff they promised my boyfriend that would be in there on account of because of their mistake (my order was put in in time to get with their mass order to the company, but for whatever reason my order wasn't placed with it and so it was put in almost a month later) the package didn't arrive for my birthday, wasn't in there. They also sent me the shipping information for the wrong order, twice. When asked about the items missing that had been promised, all I got was a "Sorry you had problems before, thanks for giving us another chance" which came when I broke down and ordered some socks through them. I will probably never use DDE again.

 

What did you order?
Fairyland minifee boots

When did you order?
February sometime (2011)

How easy was it to pay?
Very easy, and I love how DDE allows layaways .

How long did it take to ship?
It took Fairyland four months to make the boots, but DDE shipped em within a day of them arrive and they came super quick!

Was the quality appropriate for the price, in your opinion?
Fairyland's stuff is generally good quality, and DDE packed the boots nicely so they wouldn't be damaged.

Did the item look like the sales pictures?
Yes but it was Fairyland's photo.

Were you satisfied with the product?
Indeed. I buy from DDE whenever possible to save on shipping and to get layaways. I also bought a minifee Karsh from them a while back, and I love him! Thanks for everything, DDE!

 

What did you order?
A pair of glass eyes and 3 pairs of 45X shoes

When did you order?
Saturday, July 17 - around 8PM

How easy was it to pay?
Very easy - I paid with my AMEX via PayPal.

How long did it take to ship?
It literally shipped overnight. It came yesterday afternoon. I am blown away!

Was the quality appropriate for the price, in your opinion?
Yes, but I am pretty sure they are re-selling near the price of the product originally. Either way I found the prices reasonable for what I got.

Did the item look like the sales pictures?
Even better - the eyes were a much prettier shade, and the shoes were MUCH cuter.

Were you satisfied with the product?
Yes, very. I will definitely buy from them again!

ETA: I already have bought a few more things from them, and once again I will be receiving my package in less than 48 hours

 

Didn't order anything. Instead I was able to actually go to Denver Doll. I went once before in Nov 2009. Today they were as helpful as then. I had a list of items I for sure wanted as well as some items I wanted to take a look at and they even let me try an outfit for 5Star tinies on a LTF girl they had on hand. By the way the dress was to big around body. Length was not an issue but the dress was just to loose.

I bought quite a bit, but every item I bought I know will work for my kids back home. I am on vacation so was lucky to get to go to DDE and very happy they let me have a great day.

 

What did you order?
Minifee body & Pukipuki Ante

When did you order?
April 29 & July 15 (respectively)

How easy was it to pay?
Super easy - Their system of payment is easy to understand and I used Paypal to pay.

How long did it take to ship?
MNF body shipped on July 26; Pukipuki Ante shipped on July 23.

Was the quality appropriate for the price, in your opinion?
(This has more to do with Fairyland than DDE) Yes, since FL has had their prices increase, I have noticed a better quality in their BJDs. They have a better feeling to them than some of the ones I purchased in 2010 and early 2011, and there are less defects than the previously mentioned dolls. While I did pay a little extra for the hands and wigs going through DDE rather than the company, I did not mind paying the extra dollar or two to save me $40-50 on shipping and without having to join a G.O.

Did the item look like the sales pictures?
They are better in person!

Were you satisfied with the product?
Yes, very. I will continue to buy from FL and especially DDE.

I also wanted to mention that they have always been great about keeping in contact with me whether I have had an issue or not. I find them very friendly and helpful even in stressful situations.

 

What did you order?
B&G 1/3 Female Body in White skin

When did you order?
sometime in April

How easy was it to pay?
Very easy, used Paypal.

How long did it take to ship?
It took a bit to have it shipped to me, but the body had to be ordered from B&G for me.

Was the quality appropriate for the price, in your opinion?
Yes.

Did the item look like the sales pictures?
It looked as I hoped

Were you satisfied with the product?
Yes, There was some confusion on the weather or not White skin was still able to be bought on my end. They went as far as to take pictures once the body made it to them to confirm I was happy with the color of the Body. Ended up being that B&G still uses their old Resins on White skin and not the French they have switched to for normal skin.

If you weren't satisfied, how did the company solve your problem?
There were no Issues. They did reply back to my emails timely and worked with me on my concerns about color matching a head I bought the body for.

Would you order from this company again?
Yes. I have ordered several times from them, and will order again.
Definitely.

Would you buy this company's products second-hand?
I would if they were available.

 

If DDE has it why go anywhere else? I don't live close by, but I'm in driving distance. I have purchased more from DDE than the doll websites. I have boughten clothing and shoes hundreds of times and if they don't fit my doll, I bring it back and get something else. They are a god-send in the BJD doll world.

They offer reasonable layaways terms to fit everyones budget. It's an adorable store and they are so nice to talk to. I have had them ship to me and it arrives at my door the next day!

My rating is more than 5 stars...............they go above and beyond to please.

Thank you DDE for being there and having a heart of gold to please us wonderful dolly people!

XOXO

 

What did you order?
I have orderd from them 3 times!
Bobobir Mei + Wig ,Shoes, dress
Bobobie Isabella+Wig ,Shoes, Sailor outfit
Planetdoll Riz+ 2 wigs , 3 pairs of shoes

When did you order?
2010 July
2011 Jan
2011 July 29
How was the communication?
Great! They are very friendly and help me with every question I had.
How easy was it to pay?
Extrimly easy and fast!Using mastercard.

How long did it take to ship?
Once the dolls were in stock , a couple days! Lightning fast.

Was the quality appropriate for the price, in your opinion?
Absolutely!
Did the item look like the sales pictures?
Iven better dolls were alot cuter in real life.
Were you satisfied with the product?
Ofcourese! And I am very pleased with their service and I will definetly order from them againe.

 

* What did you order? DollZone Yuu-2 Full Set
* When did you order? Early 2009
* How was the communication? Like talking to an old friend
* How easy was it to pay? No problems at all
* How long did it take to ship? After paying for my layaway, within 10 days
* Was the quality appropriate for the price, in your opinion? Absolutely.
* Did the item look like the sales pictures? Yes. Completely
* Were you satisfied with the product? Perfectly. Yuu was only my second BJD so I gave him a lot of thought. I am glad I bought from Denver Doll. Since then I have ordered eyes, wigs, putty, clothes, shoes, and recently a LeekeWorld Miyu cat
* If you weren't satisfied, how did the company solve your problem? NA

 

* What did you order? 2 wigs and the guess doll cagey outfit.
* When did you order? June 13, 2011
* How was the communication? Very good, I sent a email and had a reply in 5-10minutes.
* How easy was it to pay? Very easy, just had to use my card.
* How long did it take to ship? My items shipped the next day, and I got them the day after.
* Was the quality appropriate for the price, in your opinion? Very much so.
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes, but the pants didn't fit.
* If you weren't satisfied, how did the company solve your problem? DDE was very helpful, the pants for the cagey outfit didn't fit so I emailed them asking if I could send the outfit back. I got a reply in under 10 minutes telling me that I could and that I would get a gift card back. I was very happy with the service and how fast I was replied to, I'll definitely order from them again.

 

COMPANY NAME
* What did you order? Yo SD outfit, and underwear
* When did you order? Feb 1, 2011
* How was the communication? Excellent
* How easy was it to pay? Very
* How long did it take to ship? Shipping was prompt
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? Yes!
* Would you buy this company's products second-hand? n/a

 

I buy from them all the time. I'm not sure I can even remember what all I've bought.

* What did you order? DIM Alpon, SD Kid tan Emilia & PKF Ante + wigs, eyelashes, eyes, eye putty
* When did you order? Um. I'm not sure. All in 2011.
* How was the communication? Super fantastic
* How easy was it to pay? Extremely easy
* How long did it take to ship? Prompt shipping though my poor Ante and Alpon ended up victims of the Canada postal strike, not at all the fault of DDE though.
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Absolutely
* Were you satisfied with the product? Every time
* If you weren't satisfied, how did the company solve your problem? No problems
* Would you order from this company again? I just ordered again recently. I am sure it's only a matter of time before I place yet another order.
* Would you buy this company's products second-hand? doesn't really apply

I really love them, I've had a few email exchanges about orders and verifying things and they've been pleasant and prompt. They are my go-to site for a lot of things.

 

* What did you order?
Fairyland Littlefee Leah w/o face-up (NS), Wings, LFW-10 Peacock Pink Wig

* When did you order?
Aug. 11, 2011

* How was the communication?
Fast, most questions were answered in an hour or less.

* How easy was it to pay?
Very easy, I used Paypal.

* How long did it take to ship?
The item was shipped out Aug. 11 and arrived Aug. 13 (shortest wait time for a doll ever)! Everything is here except the wig.

* Was the quality appropriate for the price, in your opinion?
Fairyland has excellent quality, same as usual.

* Did the item look like the sales pictures?
There wasn't a sales picture of the item w/o face-up, but the body looked exactly the same as did the wings. I did not receive the wig yet (on preorder). I will update when I get it by adding to this thread.

* Were you satisfied with the product?
There were some blue marks on the back where the magnets are and one of the seam-lines on the arms was crooked. The box was also scratched up. Other than that I was completely happy with the product.

* If you weren't satisfied, how did the company solve your problem?
I don't really think any of it was DDE's fault, it was how it was made. They already state on the website that they won't do anything about the box.

* Would you order from this company again?
Absolutely, the service is amazing!

* Would you buy this company's products second-hand?
Sure, I don't see why not.Though they are a go between, so these are not really their products.

 

* What did you order? Fairyland a La Carte Minifee Ruth
* When did you order? May 10, 2011
* How was the communication? Excellent
* How easy was it to pay? Very easy
* How long did it take to ship? DDE clearly states on the Fairyland page of their site that it currently takes 10-12 weeks to ship. That is exactly how long it took to ship.
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Only partially. Somewhere along the way, my a La Carte order was miscommunicated, and I received a doll on the "Normal" body when I had actually ordered the "Muscular" body.
* If you weren't satisfied, how did the company solve your problem? DDE was AMAZING. I let them know immediately what had happened, and they immediately sent out a Muscular body they had in stock and a post-paid shipping label so that I could send the Normal body back to them.
* Would you order from this company again? Absolutely yes.
* Would you buy this company's products second-hand? n/a

 

What did you order?
Dollzone Mo, Resinsoul Mei hwas, some boots, leekeworld wig, Glib acrylic eyes

When did you order?
Beginning of May

How was it to pay?
I didn't have any problems

How long did it take to ship?
Once they got everything in it shipped promptly, I'd say 3-5 days

Was the quality appropriate for the price, in your opinion?
Most definitely, I wasn't disappointed with anything! ^_^

Did the item look like the sales pictures?
Yes

Were you satisfied with the product?
Completely

Any Problems?
None whatsoever! I would definably order from then again!

 

What did you order?
Dollheart outfit

When did you order?
End of August

How was it to pay?
Pretty easy, with Paypal

How long did it take to ship?
I bought the item on a Friday and the price was given to me on a Saturday, which was also when I paid. On that same Saturday, they had already shipped it. It arrived to me on the following Tuesday.

Was the quality appropriate for the price, in your opinion?
Yup. Dollheart!

Did the item look like the sales pictures?
definitely.

Were you satisfied with the product?
Yes!

Any Problems?
No problems.

 

* What did you order?
Fairyland feeple65 with Leekeworld wig

* When did you order?
Aug. 8, 2011

* How was the communication?
I called them and the order was processed and shipped out the very day itself

* How easy was it to pay?
Via debit card. Fast and easy

* How long did it take to ship?
Shipped on the 8th evening and arrived on the 9th. I did request for a express as I really hate how the other shipments put the parcel at the doorstep even if its pricey.

* Was the quality appropriate for the price, in your opinion?
Fairyland dolls are excellent in quality.

* Did the item look like the sales pictures?
As I didnt get the fullset I have to say its unfair. She is very pretty and good looking. The makeup is slightly different though. A little darker but still very good.

* Were you satisfied with the product?
As far as what I am expecting, yes I am satisfied with product and service by DDE.

* If you weren't satisfied, how did the company solve your problem?
Theres nothing to be not satisfied.

* Would you order from this company again?
Yes. Amazing service and calling just makes trading easier.

* Would you buy this company's products second-hand?
As this is a product issue, yes I will buy a fairyland second hand. However as the price is usually higher then the product new itself, I will rather order a new set especially when DDE has them instock.

 

* What did you order? Impldoll Xiaowei with chimera parts
* When did you order? June 15 2011
* How was the communication? Prompt, patient and friendly
* How easy was it to pay? Easy, I used their autiomatic layaway option and my card was auto-charged on the same date every month
* How long did it take to ship? So fast she got here before their email did =)
* Was the quality appropriate for the price, in your opinion? Absolutely!
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem? n/a

I have bought from DDE before and will almost certainly do so again. They really take the worry out of overseas buying and are so nice and helpful to deal with. A trouble-free transaction!

 

* What did you order? Resinsoul Song, Leeke World Wig, Glass eyes, and Dollzone shoes.
* When did you order? September 28th
* How was the communication? Very good!
* How easy was it to pay? Very easy, just used Paypal.
* How long did it take to ship? Only 5 days, it arrived on October 3rd. It probably would have arrived sooner, but the post doesn't deliver on weekends.
* Was the quality appropriate for the price, in your opinion? Yes, very!
* Did the item look like the sales pictures? I believe it looked even better!
* Were you satisfied with the product? Completely.
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? Definitely!

 

* What did you order?
Fairyland Pukipuki Ante

* When did you order?
September 13

* How was the communication?
Excellent, very responsive

* How easy was it to pay?
Very easy - used Paypal

* How long did it take to ship?
Shipped on the same day i made payment (Sept 14), arrived 3 weeks later (international order, priority mail international)

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes, if anything it looked even better in person

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
NA

* Would you order from this company again?
Yes

 

What did you order?
A Souldoll Soulkid Amy
When did you order?
October 28th
How was the communication?
Very good.
How easy was it to pay?
Very easy, I payed by paypal. They sent me an invoice the day after I ordered her.
How long did it take to ship?
A few hours after my payment, they had shipped her. (She was already in stock) She got here SUPER fast, she was shipped the 29th, and got here today, the 31st!!!
Was the quality appropriate for the price, in your opinion?
Yes! Absolutely.
Did the item look like the sales pictures?
Nope. She's far more gorgeous in real life.
Were you satisfied with the product?
For sure!
Would you order from this company again?
I would definitely order from both Souldoll and DDE again.

 

I have done business on 3 occasions this year with Denver Doll, and they have been wonderful to work with! They ship fast, the prices are reasonable and the communication is fantastic!

 

What did you order?

A Fairyland Feeple65 Chloe + sleeping faceplate, face-ups included on both faceplates + LeekeWorld / DollGa wig 8-9 inch W106 (Darcy) in limited BabyPink all on 5 part layaway

When did you order?

Layaway order commenced 28[SUP]th[/SUP] June, 2011 and final payment was made after DDE informed me of her arrival, 13[SUP]th[/SUP] October, 2011

How was the communication?

Brilliant – friendly, fast & informative

How easy was it to pay?

Very – all via Paypal

How long did it take to ship?

After final payment was made on the 13[SUP]th[/SUP] October my Chloe was posted out via USPS Registered International next day on the 14[SUP]th[/SUP] & arrived just 11 days later on Monday the 25[SUP]th[/SUP] October, 2011 – pretty good speedy shipping if you ask me!

Was the quality appropriate for the price, in your opinion?

Very! Only a minor difference in shipping price($75 USD as opposed to $60 USD for EMS Korea from FL) and definitely worth it to have the option of a Layaway on FL dolls.

Did the item look like the sales pictures?

Far better! FL dolls always look far more gorgeous in person and I’d been wanting a Chloe since the release of the Feeple65 line by CP / FL last year. The dreaming faceplate is so gorgeous I’m tempted to put a second blank Chloe on layaway in the near future so that I can have a body for both faceplates… and a blank faceplate to play with to boot =^-^=

Were you satisfied with the product?

Very!

Would you order from this company again?

Already planning to

 

I'm doing this review because I have had less than spectacular results from DDE, to the point that I refuse to give them any more of my business.

My Dollzone Cosmo order very early this year:

I had to do a lot of research myself to be sure the Cosmo head would work on the 72cm DZ body. Dollzone themselves said it would work when I asked via email, and I saw a Roderich head on that body via a thread here on DoA, so I knew that while it might work, there should be a huge neck gap. I was okay with that because I wanted the doll a specific height to scale with my other dolls, as his character is extremely tall. So, I called ahead, explained the whole thing to DDE, and mentioned Cosmo's head wasn't on their site but it was on Dollzone's, so they said something to the effect of "if it's on their site, we sell it. just order a Chen head or something and then put in the order notes that you want Cosmo's head instead." Done and done a few minutes later. I don't remember who I talked to, but they said they would keep an eye out for that specific order.

Now comes the weird part. Excited that one of my most important character dolls was finally on order, I waited for the paypal invoice. And waited. And I think it was two days later I finally emailed and asked where it was. And I get back, "we're not sure if we should sell you this combination, we're not sure it works." *facepalm* If I order a head/body combo that doesn't work, it's myyyy fauuuult. But I already talked about this over the phone! At length! So finally I do get the invoice after reassuring them that yes, I do want to order what I... ordered. Y'know? After that, it all went fine. I would have overlooked that (and actually forgot about it) until the next problem with a different order.

My MNF Luka fullset order very early this year:

I have left Fairyland some pretty nasty feedback over their product (plus making DDE orders wait 4 months while direct orders were filled in 2 months or less), but this is the part that applies specifically to DDE. I qualified for the MNF sleeping elf vampire Chloe head, but to the best of my knowledge there was no event info posted on DDE's site for the MNF line at that time because the event had just started, and also FL had just said on their twitter that there would be no MNF event item, which was a surprise to everyone watching them. The going theory was that the item wasn't approved for some reason... but I digress. FL then out of the blue unveils the MNF vampire chloe head and happy joy, event item after all.

I emailed DDE partly to say that I'd qualified for the head, as I had no other idea how I was supposed to inform them if they needed to be informed (seriously, it's an event item I qualify for, why should I have to ask for it unless I am specifying a resin color or something... but MoC does it this way too BUT the info is very easy to find on how to say "I want the item"), and also mentioned that their site was bugged to order a fullset Rhea that wasn't even available anymore, instead of Luka. They got that part figured out for me fairly quickly... and apparently ignored the rest. Come eventual doll arrival, no event head. I emailed and they said "you were supposed to mention it in the ordering notes." Apparently this was in the event info posted somewhere on the site, y'know, the info I couldn't find and that I worried over and thus included the mention about in the order-straightening-up email in the first place. They tried to offer me a choice between two previous event heads, neither of which I wanted because I was very excited about the vampire Chloe one; the other option was to wait and "hope we get another one." I chose to wait.

FL should have shipped all qualifying orders with event heads, unless DDE told them, "this order does not want the event head" which is silly because DDE could sell the head and I do believe all dealers keep the unclaimed event items to sell... well, then, the other choice is that they sold my event head, and fast. After four months already spent waiting on a fully-paid doll, I had to wait another month thinking I would never see the event head I wanted until it finally did ship. I had considered it a lost cause by then, but I am glad I did finally get what I was due.

This is my tale, I am not a happy camper but I am liking Mint On Card now, so... sorry DDE. You do things like this, your customers get tired of it. And they tell other people about it. Where before I would refer people to DDE, I refer them to MoC now. When someone else in a thread I'm in recommends DDE, I summarize my experience and refer them to MoC. 'Nuff said.

 

What did you order?

A Fairyland LittleFee Ante w/face-up, pukipuk Arabian slippers, puki ice skates
When did you order?

Sep. 23rd

How was the communication?

fabulous! they were very nice and answered all of my questions about the event.

How easy was it to pay?

couldn't be easier

How long did it take to ship?

she was in-stock, and they shipped the very same day!

Was the quality appropriate for the price, in your opinion?

absolutely!

Did the item look like the sales pictures?

much cuter

Were you satisfied with the product?

Very!

Would you order from this company again?

as soon as I have the funds!

 

* What did you order? Resinsoul Boston Terrier Animal #37 + LTF Monster Hoodie
* When did you order? October 25, 2011
* How was the communication? I received a confirmation order the next day.
* How easy was it to pay? Easy. I paid via PayPal.
* How long did it take to ship? They shipped a day after I paid and I received it two weeks later.
* Was the quality appropriate for the price, in your opinion? Yes. Although, I was a little worried about the packaging as the box was a little flattened.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order? A Fairyland Ante Elf
* When did you order? October 3, 2011
* How was the communication? Very good they answered all questions and sent prompt updates, tracking numbers, reciepts, ect.
* How easy was it to pay? Easy
* How long did it take to ship? Very fast .... I got her in 3 days
* Was the quality appropriate for the price, in your opinion? Yes quality was very good
* Did the item look like the sales pictures? yes....even better in person
* Were you satisfied with the product? YES YES YES
* If you weren't satisfied, how did the company solve your problem? N/A