Denverdoll Feedback (ALL)

I am updating my previous order that I placed on August 11, since I had the in-stock items shipped separately from the preorder. I just received the LFW-10 Peacock Pink Wig from Fairyland on November 14. They had shipped the wig out back in October supposedly, but I got no notice of it in my email. I had been contacting them once a month to check on my order. Only to find that when I checked in November the address was wrong, after all that time and never a word about it. The issue was resolved as they discovered my address was wrong after double checking and resent the wig (this time I got an email with a shipping notice). What I don't understand is the fact that they shipped the in-stock items to the right address, but not the preorder one. I was then told that the post office usually sorts this out, but I feel that the post office is not responsible if the address is not correct in the first place.

After this experience I would recommend them for in-stock items, but NOT for preorders.

 

* What did you order? FL PukiPuki Pongpong
* When did you order? September 2, 2011
* How was the communication? Excellent. They processed my order quickly.
* How easy was it to pay? Very easy--I paid through paypal (my initial deposit) and then for the remaining balance, DDE sent me an invoice through paypal.
* How long did it take to ship? My pongpong was a preorder, as I wanted it in white skin while only the natural skin was in stock in their shop. The doll was shipped November 5th.
* Was the quality appropriate for the price, in your opinion? Despite some recent reports of damaged or defective Fairyland dolls, my pukipuki pong was perfect condition. Fairyland dolls have a high cost, but I really appreciate the ability to put the doll on layaway or just put a deposit down to order and pay off the balance when ready to ship.
* Did the item look like the sales pictures? Yes...possibly even better in person.
* Were you satisfied with the product? Most definitely, yes.
* If you weren't satisfied, how did the company solve your problem? N/A
​

 

* What did you order?
Pukifee Ante (with basic face-up, normal skin, no sleeping plate)
* When did you order?
11/10/11
* How was the communication?
There was no need for communication for this order.
* How easy was it to pay?
Very simple.
* How long did it take to ship?
Three business days
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Better!
* Were you satisfied with the product?
Very much so.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
I have before and will again, yes.
* Would you buy this company's products second-hand?
Indeed I would.

 

* What did you order? Leekeworld MSD wig, Guessdoll MSD boots.
* When did you order? 11/13/11
* How was the communication? Good.
* How easy was it to pay? Very easy.
* How long did it take to ship? 11/16/11, so three days.
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Yes, and better.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order?
1. Fairyland PukiFee Poppy Zoe and Poppy Flora full package, both with normal skin and
both with face up on sleeping face plate
2. A Fairyland Puki Puki wig
3. A fairyland Pukifee wig

* When did you order?
4th April 2011

* How was the communication?
Actually, DenverDoll's Kaley was very prompt in replying. But... here's my story...

I placed the order on 4th April and received an auto email saying that I will receive a "confirmation of order received" email shortly. Then 3 weeks passed and I didn't see the said email, not in my inbox, not in my spam mail folder, not anywhere in my email. So I sent an email to DenverDoll on 22nd April, Kaley replied the next day, saying that the "confirmation of order received" email was sent out on 4th April, she sent out another "confirmation of order received" email since the email was missing. As the dolls are a preorder, it will take approximately 10 weeks to get from Fairyland. (This I understand, as I have ordered from Fairyland before. I did not order from Fairyland this time round as Poppy Zoe and Poppy Flora were indicated as Sold Out in Fairyland but not in DenverDoll.)

End of August, almost 5 months went by, no news from DenverDoll and no dolls delivered to me. So I sent another email to DenverDoll on 30th August 2011 asking about my order, Kaley replied the next day saying she would email Fairyland to see if they can rush the order, and she would let me know what they say.

No news again for 2 weeks, I emailed Kaley again on 15th September asking about my order. This time she took two days to reply, saying there was an error, but did not say on whose part.

On 25th September, DenverDoll sent me an email saying that the package was sent. Package received on 3rd October.

* How easy was it to pay?
I used Credit Card to pay, it was pretty easy.

* How long did it take to ship?
Ordered on 4th April 2011 and received the dolls on 3rd Oct 2011. That's half a year.


* Was the quality appropriate for the price, in your opinion?
Yes, Fairyland dolls are of good quality.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
N/A​

 

* What did you order?
In Stock Doll Chateau Colin and three wigs
* When did you order?
11/24/11
* How was the communication?
Good, a wig i had ordered was out of stock and i received an email informing me, i substituted the wig for one of the same price.
* How easy was it to pay?
Easy.
* How long did it take to ship?
It was shipped on the 28th.
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes!
* Were you satisfied with the product?
The doll was a gift for my sister and she loved it! She didn't mind about the wig having to be substituted with another.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Most likely.
* Would you buy this company's products second-hand?
Possibly.

 

* What did you order?
In Stock Monique wig and 10mm acrylic eyes
* When did you order?
12/12/11
* How was the communication?
I didn't need to communicate with them for this transaction.
* How easy was it to pay?
Easy.
* How long did it take to ship?
Only about four days. It arrived on the 16th.
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes!
* Were you satisfied with the product?
Yes!
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes! They even sent me a gift with my purchase this time. I certainly appreciate that.
* Would you buy this company's products second-hand?
Sure[/QUOTE]

 

I have purchased from them a few times! Usually things go very well. But I bought my Doll Chateau Bella from them, and after I received my order receipt, I never heard another thing from them. They never informed me when my doll arrived or shipped. It did arrive really quickly after I ordered her, but it still annoyed me. But I contacted them about it afterwards and they apologized, and they have been good about it ever since. I would definitely buy from them again, and I recommend them to everyone~

 

Two positive transactions

What did you order? Two separate orders. One was wigs and eyes, the second, just wigs.

When did you order? One in Sept, one in Nov

How was the communication? Fine, they're always prompt and courteous in emails!

How easy was it to pay? Paypal, no problem

How long did it take to ship? within 24hrs both times of my payment

Was the quality appropriate for the price, in your opinion? Yep!

Did the item look like the sales pictures? Lol, no, but no wig I've gotten ever has. The eyes, yes. I do wish they had better/bigger pictures on their site because I often end up going to company pages to look at a particular item.

Were you satisfied with the product? Yes

If you weren't satisfied, how did the company solve your problem? n/a

Would you order from this company again? Already done so, and I'm sure I will many more times!

Would you buy this company's products second-hand? n/a? Don't know if they have any truly DDE exclusive items...

 

What did you order? A souldoll soulkid Bany (sold the head though)
* When did you order? Over summer, I think it arrived in august?
* How was the communication? Very good! I had plenty of questions which were promptly answered
* How easy was it to pay? Easy
* How long did it take to ship? Very fast .... I got her in 3 days!!!
* Was the quality appropriate for the price, in your opinion? I would have lowered her value a bit more as she was more yellowed (she was 2nd hand) than I thought and (they sold her at full price with legs that don't match her color since her shins came broken originally) but I wanted her badly enough that I bought her even though I think she should have been listed cheaper for her quality.
* Did the item look like the sales pictures? yes, very similar,
* Were you satisfied with the product? Yes!
* If you weren't satisfied, how did the company solve your problem? N/A

 

What did you order? Glib Acrylic Eyes "Marigold" and "Cobalt", both in 12mm.

When did you order? December 13, 2011 but I didn't send my payment until the 17th.

How was the communication? Great, their response to my questions were quick.

How easy was it to pay? Very easy, paid with money order.

How long did it take to ship? Very fast, took 2 business days to arrive.

Did the item look like the sales pictures? No, I think it's because they used pictures of larger sized eyes than the ones I ordered. The Cobalt 12mm is noticeably darker and Marigold 12mm is not as pale as pictured.

Was the quality appropriate for the price, in your opinion? Yes! Despite the above the eyes are very clear and they look great!

Were you satisfied with the product? Very much I look forward to ordering from them, again.

 

What did you order?
A ResinSoul Mei with white skin and a ResinSoul Mei with normal skin

When did you order?
December 2, 2011

How easy was it to pay?
It was perfectly easy. I paid by credit card.

How long did it take to ship?
Surprisingly fast. I got an e-mail the next day saying that the NS Mei was in stock but the WS Mei would have to be pre-ordered and would taken 10-12 weeks to be delivered; DDE asked if I'd like to have the NS Mei shipped or wait for both of them to be shipped together, and I chose the latter option. The dolls shipped in mid December and arrived on Dec. 23rd, three weeks after I ordered. We weren't expecting to get the dolls until February at the earliest!

Was the quality appropriate for the price, in your opinion?
Yes, I consider the quality to be very appropriate for the price; in fact, I think the quality is very good considering the relative inexpensiveness of ResinSoul dolls (but I'm a BJD noob and the WS Mei is my first doll, so I think she's fantastic and I don't have a frame of reference).

Did the item look like the sales pictures?
Yes. There's only one picture of Mei on DDE's site, a headshot, which a bummer, but I wasn't disappointed by any of her parts that weren't shown.

Were you satisfied with the product?
Extremely.

 

* What did you order? Fairyland LTF Rolly fullset
* When did you order? December 28th
* How was the communication? Excellent. They even emailed me to let me know that they had listed her wrong and that her sleeping face did not have a faceup. They fixed my total then as well.
* How easy was it to pay? Very easy.
* How long did it take to ship? She was shipped out that day and arrived the day after the next. Superb.
* Was the quality appropriate for the price, in your opinion? Very. She has no flaws or defects.
* Did the item look like the sales pictures? Exactly, if not better. ♥
* Were you satisfied with the product? Extremely so!
* Would you order from this company again? Oh yes. ♥
* Would you buy this company's products second-hand? Yes.

 

* What did you order? Fairyland MNF Rena a la carte + event faceplate and later added an in stock wig
* When did you order? October 28, 2011
* How was the communication? Very good - they sent me invoices and communicated with me when it was appropriate and were always very helpful and friendly. Over the course of my 4 part layaway I ended up wanting to pay early each time, so called or emailed them and they promptly sent me my next invoice. They were also very good about following my instructions to add an in stock shaggies wig I ordered right before paying off my layaway to my doll's box as well as sending me an invoice for my total balance.
* How easy was it to pay? Easy with paypal!
* How long did it take to ship? She shipped out on 1/6/12 and arrived on 1/9/12 - 3 days
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes! My FL doll and faceplate are even more lovely in person - the faceup on my Rena is especially lovely. And the shaggies wig I ordered looks just like the photo, which is just what I wanted!
* Were you satisfied with the product? Yes!
* If you weren't satisfied, how did the company solve your problem? N/A

 

* What did you order? Instock LTF Lewi NS W/ Faceup & clothes
* When did you order? December 26th
* How was the communication? Perfect. Prompt and helpful.
* How easy was it to pay? Very easy
* How long did it take to ship? Was shipped the next day after payment. Took 3 days to arrive.
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? Yup ^^
* Were you satisfied with the product? Incredibly so.

 

I must have really bad luck or something because I have not had a very pleasant experience with Denverdoll- unfortunately it still has not come to a conclusion. I'm still waiting for Edward to come. When I had ordered Edward, it said on the site he was instock, but when I finished paying him off, I called to get a change of address only to have them tell me that he had to be pre-ordered. Wait, what? But...but the site said he was instock? Long story short, I'd call periodically to find out the status of my order and each phonecall resulted in them sounding even more irritated and impatient with me to the point where she told me, "well we're not playing with your doll or handling him. I promise when we get him, we'll ship him to you immediately." ?? Was that truly necessary? I never said anything to imply that I questioned their professional integrity. I only asked for the status of my order. I know I called quite a bit, but that's only because I never recieved a tracking number/e-mail/anything in regards to my order. I'm still quite a bit nervous since Edward is my first doll and the first time I ever spent that much money on anything. But I digress, the point is that that conversation really upset me. I still haven't seen anything pertaining to my order, not even an invoice in the mail. So yea...super dissappointed, I probably won't shop there again.

 

* What did you order?
I ordered twice. I ended up returning most of my first order and making my second order to use up my store refunded store credit.

First Order:
Brilliant Glass Eyes - Bashful Blue, 14mm
Guess Doll MSD Milan Boots (brown)
Dollzone 7/8 Jailbreak Wig (blue/black)
7/8 Silicone Wig Cap

Second Order:
LeekeWorld 7/8 Darcy Wig (Eve Cocktail)
DollHeart YoSD 2 Pair Mid-Calf Stripe Stockings (1 blue/white, 1 pink/white)
Fairyland Pukifee (5/6) Donna Wig
LeekeWorld Eye Putty

* When did you order?
December 2011/January 2012

* How was the communication?
Quick and courteous.

* How easy was it to pay?
Easy.

* How long did it take to ship?
Very fast. Both packages took 2-3 days to get to me.

* Was the quality appropriate for the price, in your opinion?
For the most part, no.

The -quality- of the glass eyes were fine, but I had another problem with it (see below), so I returned them.

The Guess Doll shoes looked nice in the picture, but when I received them they felt kind of cheap and flimsy. The soles were especially bad; a shiny and black thin cover that looked bumpy and uneven. They're not bad, but I was expecting something nicer, so I returned them. I guess $24 is a low price for boots though, so I should have expected it.

The Dollzone wig's fiber material felt, I don't know how else to explain it, cheap and plasticky to me. Almost a 'thin', or clearly fake-hair feel. I love touching and playing with my doll's hair, not just looking at it, so I returned this as well. I don't think it was worth more than $10 to me.

The silicone wig cap was both grossly overpriced and also just kind of gross at $8. There was only one picture, so I didn't see clearly, and I was expecting to get a wig cap like my friend showed me that looked clean and custom-made for a doll's head. The cap I got was uneven with thinner and thicker parts, had a bunch of little bubbles, and had to be cut to fit my doll's head. In the end, it's functional and I know that it's no big deal what it looks like when under a wig, but it still bugs me. I decided to keep it anyway, but I'll probably be buying another, nicer cap for a cheaper price elsewhere.

The LeekeWorld Darcy wig is something I'm overall very pleased with. I think it looks fabulous on my doll, I love the feel and luster of the synthetic fiber used, and it's a just-right fit for my Tiny Fairy girl. However, it's not without faults. First, the wig cap itself is a bit thick, so you can see the bottom rim of it easily when you look at her from the front unless I put strands of hair in front like the pictures. I wish Leekeworld copied Monique and put some strands under the cap too to cover it. Also, while the length of her hair itself feels very full, there's a patch around the crown of her head that thin enough to see the wig cap through, and I can't find a way to cover that. The pros outweigh the cons overall.

The striped socks aren't used yet until my new tiny comes in, but they look cute and well-made.

The Fairyland wig looks nice too, though I haven't tried it on a doll yet either. The puffy 'donut'-like parts of this wig can look just like the photos with a bit of hand-work to fan the clumps of hair out properly. I'm not too pleased that these extensions seem to just be glued on the wig, just because I'd be afraid of ripping them off easily, but it's probably because of how small it is. I think it'll look really cute once my doll comes in (hopefully also a good fit XD ) . Kind of pricey for such a small wig though! The same price as my 7/8 Leekeworld wig!


* Did the item look like the sales pictures?
The color of the 'Bashful Blue' are very different from the eyes I got. The iris was a paler blue and the pupil was a darker -purple-. I know 'different screens can have different colors' but this was too big a difference to be an issue of screens. I asked them to check if I got the wrong eyes when I returned them, but they said the eyes were marked correctly. They did say that sometimes designs changed a bit and that this was one eye type that they should update their online picture for, but as of today the picture is the same. They did offer to refund me with cash instead of store credit for the eyes because of this, which was nice, but I chose store credit.

For the LeekeWorld Darcy with, the curls in the back don't look anything like the picture; the picture's curls were tight and neat individual rows, and mine had loose curls that just mixed together (I don't mean tangled though!) . Within a day of handling (running my fingers through them and petting it) they were all basically gone, leaving simple wavy hair. Also, looking at the color of 'Eve Cocktail' online and comparing with what I got, mine is definitely more a... hmm, a 'dirty blond'? It's not a pure light yellowy blond like I saw, and more of a dusty-goldish? I don't mind either of these things since she still looks fabulous and I'm not picky, but if I were someone looking for a very specific color and style, it would make me worried.

* Were you satisfied with the product?
I'm satisfied with the items I finally kept, excluding the wig cap.

* If you weren't satisfied, how did the company solve your problem?
I asked to return three of the items in my first order, explaining the reasons why, and they offered store credit. For the eye-color issue they said they would update the online photo (they haven't yet) and offered me cash refund instead of store credit.

* Would you order from this company again?
No. They don't have many products I'd like. They often have less photos available than if you'd visit the actual website of the product they're dealing, and they only use photos borrowed from those website rather than their own, sometimes at a small resolution. I can't trust the colors of the eyes on their website either. That wig cap particularly left a bad taste in my mouth.

I thought I requested no insurance in my first purchase, but they added an insurance charge anyway. I specifically requested no insurance in the comments box in my second purchase and they still added it; in the e-mail with my shipping notice, it even said 'the following optional services were used: insured', which ticked me off for such small purchases.

In my second order they accidentally sent me two of the Fairyland Donna wigs. I let them know and they're sending me an envelope to return it. It was just a clerical error, but it's a bother to have to deal with that too.

All these little things together just gave me a bad impression, so I probably won't shop here again.

* Would you buy this company's products second-hand?
N/A

almyki

 

* What did you order?
Two Fairyland Pukipuki bodies and a pair of pukipuki mittens.

* When did you order?
28 October 2011, with a four part layaway.

* How was the communication?
n/a

* How easy was it to pay?
Very easy.

* How long did it take to ship?
Two business days after I paid my last layaway payment.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
n/a

 

* What did you order?
LE Eugene (ImplDoll), LE Ada (ImplDoll), Gela (ImplDoll), 16mm eyes, fur wig, elastics, extra leg pieces, and extra eye putty

* When did you order?
On August but I did a layaway until November 2nd

* How was the communication?
Really great each time I had a question, they replyed in 24h

* How easy was it to pay?
Really easy, then send an invoice each month on the layaway when it's time to pay

* How long did it take to ship?
Almost 3 month

* Was the quality appropriate for the price, in your opinion?
Yes the resin was really smooth to the touch, no seams, the eyes and the wig are of good quality and Eugene arrived with a free face-up really well made

* Did the item look like the sales pictures?
Yes! I think they look even better in real life

* Were you satisfied with the product?
Yes, very satisfied! ^-^

* Would you order from this company again?
I'd like to, but I ordered from DDE just because they had Eugene (exclusive), I don't think I will order from them again since it cost so much to ship to my house. I live in Canada and it cost me 51$ for shipping and 96$ for the duane tax... That's 1/3 of the price of my order.

 

* What did you order?
Dollzone 58cm body in normal skin yellow

* When did you order?
January 9th 2012 (paid)

* How was the communication?
Quick and courteous.

* How easy was it to pay?
Easy.

* Order
This is where things get a bit odd. I had asked previously in Denverdoll had the body in stock by chance and was informed that they didn't but they're next order would be submitted to Dollzone in 3 weeks or so towards the end of the month. So I placed the pre-order and paid in full. Later I went on DZ site to get additional measurments for this body and found that the neck size was listed as 9cm whereas DD had it listed as 8cm, anything about 8cm would be too large for the head I had in mind and I contacted DD before 24hrs. had elasped after paying for my order about the discrepancy. They responded promptly that they would assume that DZ had the correct measurement and must have changed it without notifying them. I requested that my pre-order be cancelled and the payment refunded as the body wouldn't be of any use to me at that different size and that the mistake lay with their website's measurements. Next I was informed that they could cancel my order but that it would involve a 20% cancellation fee that is mentioned nowhere on their site, with shipping this would have been $82 for submitting a simple refund and cancelling an order that hadn't been placed with the company yet. I expressed my surprise and unwillingness to accept this condition as the mistake had been on their part, not mine and that the pre-order had been submitted such a short time ago.

* If you weren't satisfied, how did the company solve your problem?
They did issue a full refund, but mentioned that they didn't realize that it was due to their mistake and that the pre-order had somehow been placed with DZ already even though I had been previously informed that their order would be placed in three weeks.

* Would you order from this company again?
No. Denverdoll has been my go-to shop for new bjd dolls, clothes and accessories for a number of years but this transaction has been rather unpleasant, I really dislike being stern with people but I refuse to pay for someone else's mistake.

* Would you buy this company's products second-hand?
Yes! That's the sad part, I have no problem with the quality or promptness of service from Denverdoll and they carry many things I frequently need and reasonable prices.

 

* What did you order? two outfits, pair of eyes

* When did you order? February 11, 2012

* How was the communication? good, I actually called them since I forgot to switch the shipping address on my paypal. They assured me that they'd mail it to the address I requested-->no problems, awesome customer service

* How easy was it to pay? paypal, they send an invoice after you order w/ the price total + shipping

* How long did it take to ship? Arrived February 14, 2012

* Was the quality appropriate for the price, in your opinion? yes, I think. I don't have a very good frame of reference though since I'm new to this hobby

* Did the item look like the sales pictures? much more sparkly

* Were you satisfied with the product? yes

* Any problems? I wish they'd keep their website more up-to-date. My original order was very different, but half of the items were out-of-stock (not updated on website)...but they notified me of this within a couple hours so it was fine

 

* What did you order?
LTF Rolly basic in NS with OE FP and faceup, a pair of 14mm green glib acrylic eyes.

* When did you order?
6th of Feb 2012

* How was the communication?
They were fantastic, quick to respond to any questions I had and very polite.

* How easy was it to pay?
Very easy, I used paypal so all I had to do was wait for the invoice. ^^

* How long did it take to ship?
They shipped my order the day I paid as it was in stock and it arrived on the 15th of Feb after a stay at customs. So fairly quick. :3

* Was the quality appropriate for the price, in your opinion?
Absolutely, she was well packaged and in perfect condition when she arrived.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Extremely satisfied.

* Any problems?
None at all.

*Would you order from this company again?
In a heartbeat.

 

What did you order?
Fairyland Minifee Chloe A La Carte Blank--Beauty White, Large Bust, Cutie Legs and #6 Hands

When did you order?
January 06, 2012

How easy was it to pay?
Very easy when paying by Paypal.

How long did it take to ship?
She arrived February 23.

Was the quality appropriate for the price, in your opinion?
Yes, she's a Minifee coming through a dealer and not direct so the price is understandable.

Did the item look like the sales pictures?
Yes, but she's blank.

Were you satisfied with the product?
Yes, very. She was packaged well, shipped super fast with not a scratch or pockmark or snowflake mark in sight. I'm buying from them again for sure.

The only thing that I didn't like was the super long wait buying preorder without an status email. I requested that they would email me when my Minifee came to America. I never got that email, but just her shipping number instead. I don't recommend a preorder from DDE, but I will buy from them again ONLY if the item is in stock.

 

* What did you order? Underfuls green striped socks, Shaggies "Bambi" fur wig, gray Leeke boots

* When did you order? February 27, 2012

* How was the communication? I received email confirmation and the paypal bill right away. I sent an email this morning though and have yet to here back.

* How easy was it to pay? Yes, the paypal process was straightforward.

* How long did it take to ship? Arrived February 29, 2012 so only 2 days!

* Was the quality appropriate for the price, in your opinion? Yes, all items seem very well made.

* Did the item look like the sales pictures? Yes, obviously the wig will need some styling, but otherwise very close.

* Were you satisfied with the product? Yes! I was worried the wig would be too reddish, but it's a really nice ashy color and looks quite natural. The socks were pretty straightforward, though they were a little brighter green. The boots are perfect, very well made and realistic looking, but they sent me the wrong size so I'm pretty bummed about that.

* Any problems? I ordered SD boy shoes and they sent the SD girl size. I absolutely love them and did spend a lot of money for them so I hope they'll fit, but that seems unlikely since my boy apparently has big feet. They are also now listed as out of stock on DDE, so I don't think I will be able to exchange them (looks like I ordered the last pair--hoping the ones I was supposed to receive are floating around there somewhere). I emailed them about the problem and will update when I hear back.
Edit: DDE got back to me this morning and thankfully still have the boots and said they'd send them out today along with a return label for the other pair. Mistakes happen, but I'm pleased with how everything was handled!

 

* What did you order? Doll-Zone Shuang er

* When did you order? November 18th 2011(paid upfront)

* How was the communication? Really fast. They were patient with me taking my time to get the money together to pay them.

* How easy was it to pay? Very easy. Paid through paypal

* How long did it take to ship? The submit their orders near the end of the month. So quite some time.

* Was the quality appropriate for the price, in your opinion? The doll is GORGEOUS

* Did the item look like the sales pictures? Somewhat. The face-up was slightly different.

* Were you satisfied with the product? Yes! I will never regret this purchase

* Any problems? Not really.

 

* What did you order? Fairyland fullset Chiwoo blue riding hoods

* When did you order? 3 months ago- 3 month layaway

* How was the communication? Fast!

* How easy was it to pay? Very easy - sent me invoices from paypal.

* How long did it take to ship? They had the doll in hand when I finished my layaway, I got it the next day after finishing paying. How they're so fast I have no idea!

* Was the quality appropriate for the price, in your opinion? E-yup.

* Did the item look like the sales pictures? Yep!

* Were you satisfied with the product? Yes.

* Any problems? I probably confused them with all the questions I asked before ordering, but they got my order right despite my own derp derp nature.

 

I buy from them all the time and am very happy with their service. in fact I never had a problem with my items until recently. on of the wig I ordered was to small and the pants to an outfit was broken. they took care of it right away though. they sent me a new pair of pants and a new wig. I got to keep the other stuff which was a plus. I would definately recomend them in fact I have. they have great customer service and are very helpful.

 

What did you order?
In stock fullset Fairyland Realpuki Popo NS with face up + sleeping head (with face up)

When did you order?
15th March 2012.

How easy was it to pay?
Very easy. I paid with credit card.

How long did it take to ship?
Super fast shipping. It was shipped the next day (16th March 2012). Arrived 22nd March 2012.

Was the quality appropriate for the price, in your opinion?
Oh very much so. I am super happy with my realpuki. Bonus that it was in stock too.

Did the item look like the sales pictures?
Yes as I got the fullset.

Were you satisfied with the product?
Extremely. Such a great little doll. And fantastic service from the dealer.

 

* What did you order? Doll-Zone Anson fullset

* When did you order? August/October 2011

* How was the communication? Pretty good. I had no real need to have to email them but they did keep me posted when my order shipped out.

* How easy was it to pay? Very easy. Paid through paypal

* How long did it take to ship? Seeing as I bought Anson during an event and she was a preorder, a while... I recieved her on Jan/Feb 2012.

* Was the quality appropriate for the price, in your opinion? Anson is now a LE doll so definitely. The craftsmanship is just gorgeous! The only thing that annoys me is how expensive she was for shipping, but then that goes for all dolls I get :c

* Did the item look like the sales pictures? Yes, exactly.

* Were you satisfied with the product? Yes! I will never regret this purchase

* Any problems? None at all
​

 

I've ordered from DDE around 3-6 times and I've never had any problems with'em
I'd love to go down to Colorado some day and actually check out their shop, considering I am in the next state over and it's only around a 6/7 hour drive

 

* What did you order?
Fairyland Realpuki Soso

* When did you order?
January 27th 2012 ... 4 month layaway ... paid off April 17th 2012 ... arrived April 19th 2012.

* How was the communication?
Great.

* How easy was it to pay?
Very easy. I love the credit card autopay for layaway, since I didn't have to worry about anything at all.

* How long did it take to ship? After last payment, 2 days!

* Was the quality appropriate for the price, in your opinion? N/A really. This is a Fairyland doll. Their quality is good. And I think worth the price or I wouldn't buy. This is my second Realpuki, so I knew what to expect. And it looks like what I expected: Good poses, great faceup, nice engineering, great casting (no seams). Etc.

* Did the item look like the sales pictures? Yes.

* Were you satisfied with the product? yes

* Any problems? No. Pain in the butt having to glue in the faceplate/head magnets myself--had to enlarge the holes a bit, too, but what can ya do? There's always a bit of assembly with bjds, I think...

* If you weren't satisfied, how did the company solve your problem?N/A

* Would you order from this company again?
Yes. This is my second or third doll from DDE...

* Would you buy this company's products second-hand? N/A (since DDE doesn't really make the products so I wouldn't know which things were bought from them, really) But I would if I knew, I guess.

 

* What did you order?
Leekeworld wig, glass eyes, wig cap, and Leekeworld eye putty.

* When did you order?
April 4, 2012

* How was the communication?
Fantastic! My items were shipped the same day, and I was emailed a shipping confimartion (in addition to an order confirmation).

* How easy was it to pay?
Very easy! Originally I was worried, because shipping prices are not confirmed until your items are shipped; however, the shipping was very reasonable, and as I said before my items were shipped the same day.

* How long did it take to ship?
Less then two hours!

* Was the quality appropriate for the price, in your opinion?
Certainly! I was particularly impressed with DDE's line of "Brilliant Glass Eyes" and their overall beauty and clarity. The eyes are very reasonably priced, and positively gorgeous. Anyone looking for cheap and quick shipping for eyes in the US should definitely take a look at DDE's BGEs!

* Did the item look like the sales pictures?
Absolutely.

* Were you satisfied with the product?
Beyond satisfied!

* Any problems?
n/a!

* If you weren't satisfied, how did the company solve your problem?
n/a!

* Would you order from this company again?
Certainly! I plan to in the near future, in fact! This was my first experience with DDE, and it was a great one.

* Would you buy this company's products second-hand?
Most definitely!

 

* What did you order?
Guess doll msd uniform

* When did you order?
April 26, 2012

* How was the communication?
Good

* How easy was it to pay?
For some reason my debit card couldn't be used, so they emailed me and I just did paypal.

* How long did it take to ship?
3 days

* Was the quality appropriate for the price, in your opinion?
Yep
* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* Any problems?
No

* If you weren't satisfied, how did the company solve your problem?
n/a!

* Would you order from this company again?
Yes I will

* Would you buy this company's products second-hand?
yes

 

I've bought a number of BJD from Denver Dolls and have known them for years. They have been carrying BJD & related items for at least a decade. They've always been very fair and easy to deal with. Occasionally, if they take pre-orders from a factory and the factory is late for some reason there might be a bit of a wait, but they keep you advised. They do lay-a-ways and are very dependable. Paula & her daughter are a pleasure to do business with. Jill

 

I've been to the DDE shop several times. It's not large but they have a nice variety and have no problem with you picking up the dolls and playing with them. They know their merchandise and their buyers and understand that how a BJD feels and handles is very important. It's not unusual for them to play as well. Jill

 

I Ordered my first doll from them, They're awesome. I got a conformation email a couple hours after I had ordered my doll. There was a few problems, but that wasn't They're fault. Other than that it was very quick and easy..

 

* What did you order?
Resin Soul Mei in lilac, Leekeworld wig grab bag

* When did you order?
05-07-2012, arrived 5-9-2012.

* How was the communication?
Great.

* How easy was it to pay?
I used paypal, so it was very easy.

* How long did it take to ship?
2/3 days

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Even better. \

* Were you satisfied with the product?
Yes.

* Any problems?
None.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
N/A

 

* What did you order?
2 Leekeworld wig grab bags

* When did you order?
May 15th

* How was the communication?
No communication needed

* How easy was it to pay?
Simple.

* How long did it take to ship?
I ordered around 2:00 in the afternoon, arrived the 17th

* Was the quality appropriate for the price, in your opinion?
Oh my gosh it went above and beyond

* Did the item look like the sales pictures?
I got two grab bags both contained the custom design LE wigs. And yes they looked like the sales pics

* Were you satisfied with the product?
Very very much so!

* Any problems?
Nope.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Depends

 

* What did you order?
Doll-Zone Wing-2 Full-Set, Doll-Zone Lankui (Event)

* When did you order?
December 13, 2011

* How was the communication?
Very good.

* How easy was it to pay?
Very easy using PayPal

* How long did it take to ship?
Roughly 8 days not including weekends.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
They looked great in the pictures, but in my opinion they're far better in person.

* Were you satisfied with the product?
Very much so.

* Any problems?
None.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
N/A

 

* What did you order?
Minifee Rena full package

* When did you order?
June 2011 and did 4 month Layaway- I received my item in early October. They did forget to charge me the final payment for a few days/week at one point but not a problem.

* How was the communication?
None needed. Received letters of payment on time.

* How easy was it to pay?
easy

* How long did it take to ship?
Quickly, within the week

* Was the quality appropriate for the price, in your opinion?
N/A since this would apply to Fairyland, not DDE.

* Did the item look like the sales pictures?
yup!

* Were you satisfied with the product?
absolutely

* Any problems?
No, a breeze!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
without a doubt

* Would you buy this company's products second-hand?
if the quality was good, why not?

 

Doll Chateau Alberta, full package

* When did you order?
December 23. Put on 4 mos. layaway. Paid off: March 23, 2012.

* How was the communication?
Good. Responses within one or two business days.

* How easy was it to pay?
Easy: Credit card, automatic charge.

* How long did it take to ship?
May 26- 30.

* Was the quality appropriate for the price, in your opinion?
N/A

* Did the item look like the sales pictures?
Costume very slightly different. Looked close enough, though. No big deal.

* Were you satisfied with the product?
Yes.

* Any problems?
Missing human hip piece. DDE said DC did not ship this for several people, but will ship it later. We are also waiting for special Event Doll from DC, so I assume it will ship then.

* If you weren't satisfied, how did the company solve your problem?
I am sure this will be resolved.

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
N/A

 

What did you order?
A Souldoll Shaun in Sandybrown

When did you order?
Nov 12, 2011

How easy was it to pay?
Very easy, by card

How long did it take to ship?
Arrived to the shop on May 29, 2012

Was the quality appropriate for the price, in your opinion?
Yes, Souldoll set their own price.

Did the item look like the sales pictures?
Absolutely

Were you satisfied with the product?
Yes

Compliments/Complaints
Very responsive, very kind, very helpful!
Will buy from them again and again and again!

 

* What did you order?
Doll Chateau Alberta

* When did you order?
Feb 2012 and did 4 month Layaway

* How was the communication?
Answered my questions promptly.

* How easy was it to pay?
Very simple!

* How long did it take to ship?
Quickly, as soon as they got it from Doll Chateau

* Was the quality appropriate for the price, in your opinion?
Very much so!

* Did the item look like the sales pictures?
The doll is EXACTLY like the photos from Doll Chateau!

* Were you satisfied with the product?
Beyond any doubt!

* Any problems?
No, a breeze!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I have ordered several times from them and would ABSOLUTELY do so again!

* Would you buy this company's products second-hand?
if the quality was good, why not?

 

* What did you order?
Souldoll Shaun, wig and a pair of underwear

* When did you order?
November 2011 and did a four month layaway.
* How was the communication?
Good any question I had was answered within a few hours.
* How easy was it to pay?
Sort of, for some reason my debit card couldn't be charged, so I just used Paypall
* How long did it take to ship?
Two days after I recieved the shipping order
* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Doll and wig yes, the underwear are two small, but that's my fault since I didn't know at the time what the N.L. body will fit.
* Any problems?
Yes, because Souldoll has a severe backlong with dolls and everytime they were suppose to ship a doll out the date would be delayed. In total it was a almost six month wait just to recieve my first doll. I might not order from Souldoll again unless there is a doll that just captures my attention.

* If you weren't satisfied, how did the company solve your problem?
I was fine with DDE, but not Souldoll

* Would you order from this company again?
Already have

* Would you buy this company's products second-hand?
Sure

 

* What did you order?
Minifee Chloe

* When did you order?
The end of last year sometime and did a 6 month layaway.

* How was the communication?
Excellent! The Ladies at DDE always answered my inquiries quickly.

* How easy was it to pay?
Easy

* How long did it take to ship?
It took a little while since there was a delay from Fairyland

* Was the quality appropriate for the price, in your opinion?
N/A since this would apply to Fairyland, not DDE.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Absolutely

* Any problems?
None at all.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I have ordered a number of items from DDE (LeekeWorld Mikhaela fullset, FD Siean fullset, Souldoll Iraki) and will do so again in the very near future.

* Would you buy this company's products second-hand?
I take very good care of my dolls and would only purchase second-hand if the items were in like new condition.​

 

* What did you order?
Littlefee Ante Elf Basic w/ Makeup and w/out Sleeping Face-Plate

* When did you order?
Oct. 3, 2011

* How was the communication?
Excellent! They put up with all my questions, even my slightly obsessive compulsive questions about my girl.
( I wanted to make super sure that I was getting the right thing.)

* How easy was it to pay?
I assume very easy I gave my mom the cash, she ordered with her paypal account.

* How long did it take to ship?
3 days she came on the 6th of Oct.

* Was the quality appropriate for the price, in your opinion?
yes definitely, I love her. He posing and casting is great.

* Did the item look like the sales pictures?
Yes, she had different colour eyes. Yay! For random eye colours!

* Were you satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes I plan on ordering a Minifee Active Line A la Carte Girl.
and possibly others.

* Would you buy this company's products second-hand?
Yes but the items would have to be very well taken care of, almost as if they were new.

 

* What did you order?
Doll Chateau Bella in WS, no faceup

* When did you order?
April 5th, 3 month layaway. The doll arrived on July 20th.

* How was the communication?
Great! There was some back-and-forth because DC is really backed up with orders, and all their dolls are delayed. DDE worked with me to split my last layaway payment into two, and then offered me an unclaimed Bella that someone had cancelled on, so I got my doll on time after all. They were helpful and easy to reach--I really liked their customer service.

* How easy was it to pay?
Easy, through Paypal. I got a layaway reminder notice a few days before my payments were due.

* How long did it take to ship?
It was fast--about 6 days.

* Was the quality appropriate for the price, in your opinion?
Yes! The doll is beautiful and in perfect condition.

* Did the item look like the sales pictures?
Yes! Well, like the blank pictures.

* Were you satisfied with the product?
Very much so. She is lovely.

* Any problems?
Not with DDE. The Doll Chateau delay was a drag, though. If a Bella fitting my order hadn't popped up, I would have had to wait until September.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely. I've had great experiences with them, and I love their layaway policies.

* Would you buy this company's products second-hand?
Not sure if this is applicable because DDE is a dealer. But I would be sure anything from DDE was reputable, and not a recast or anything.

 

* What did you order?
ResinSoul SKy Blue "Long" male body for my Jake Sully project.
* When did you order?
In March 2012
* Did you order directly from the company, or through a distributor or dealer?
Through Denver Doll Emporium
* How was the communication?
Perfect, polite, responsive.
* How easy was it to pay?
Simple
* How long did it take to ship?
As soon as they got it in they shipped it right out with tracking and email updates.
* Was the quality appropriate for the price, in your opinion?
Even better than expected given the other Resin Soul (Lian) that I had already. Nicer resin. Even colored and substantial.
* Did the item look like the sales pictures?
yes
* Were you satisfied with the product?
Very
* If you weren't satisfied, how did the company solve your problem?
NA
* Would you order from this company again?
I am am many repeat customer and would certainly purchase from them again.
* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Dollzone Anson fullset with Cosmo head

* When did you order?
January 2012

* How was the communication?
Answered my questions promptly.

* How easy was it to pay?
Very simple!

* How long did it take to ship?
Very soon after they received her from Dollzone

* Was the quality appropriate for the price, in your opinion?
Of course!

* Did the item look like the sales pictures?
A million times better!

* Were you satisfied with the product?
A thousand times more so than I thought I would be!

* Any problems?
Not at all!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I have ordered twice before and would ABSOLUTELY do so again!

* Would you buy this company's products second-hand?
Well of course!

 

What did you order?
Leeke World Wig 6-7 LR-071

When did you order?
6/29/12

How easy was it to pay?
Easy enough. They sent me a final invoice including shipping.

How long did it take to ship?
Shipped the next day since it was instock, Saturday, and arrived on Monday. Really fast!

Was the quality appropriate for the price, in your opinion?
Yes

Did the item look like the sales pictures?
Kind of. They didn't have the picture of the color of the wig I ordered just swatches, but the style is the same.

Were you satisfied with the product?
Yes, it looks good, it's in perfect condition, and it looks great on my boy.

Any problems?
Nope.

 

* What did you order?
8mm eyes

* When did you order?
6th July 2012

* How was the communication?
Good, really quick - like a couple of hours! I asked what the postage would be.

* How easy was it to pay?
Paypal, so simple!

* How long did it take to ship?
I wasn't told when it shipped, but I got it a week later - so a nice quick suprise!

* Was the quality appropriate for the price, in your opinion?
Yep ^-^

* Did the item look like the sales pictures?
Well, it's hard to tell with monitor differences and such but they look good.

* Were you satisfied with the product?
Yep.

* Any problems?
Nope!

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Indeed!

* Would you buy this company's products second-hand?
Do they do them?

 

What did you order?
Leeke World 8-9 inch Customize Color wig WM-111

When did you order?
19 July 2012

How was the communication?
No need to communicate, I didn't have a question

How easy was it to pay?
Paid on the site with my CC and that was easy.

How long did it take to ship?
It shipped the next day. I think I paid after they closed.

Was the quality appropriate for the price, in your opinion?
Oh yes, I love Leeke wigs.

Did the item look like the sales pictures?
Kinda, the promo pic is darker but I still love what I have and the lighter color looks better anyway!

Were you satisfied with the product?
Definitely.

Any problems?
Nope!

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
Definitely.

Would you buy this company's products second-hand?
Sure.

 

* What did you order?
RS Mei, Normal Skin + Faceup, in stock



* When did you order?
August 14th, 2012



* How was the communication?
Prompt and very good.



* How easy was it to pay?
Very easy. I paid by credit card and it took a grand total of about an hour to get my full receipt and shipping confirmation.




* How long did it take to ship?
Since it was in stock they shipped the same day that I paid. Total shipping time was maybe 2 days via USPS Priority Mail.




* Was the quality appropriate for the price, in your opinion?
Yes.



* Did the item look like the sales pictures?
Pretty close, yes.



* Were you satisfied with the product?
Very much so!


* Any problems?
None whatsoever.



* Would you order from this company again?
Yep!

 

* What did you order?
Fairyland Pukipuki Ante, Normal Skin + Faceup, in stock


* When did you order?
May 18th, 2012. I did a 4 month layaway.


* How was the communication?
Very good. They were always prompt in answering my emails and were always on time with my invoices.


* How easy was it to pay?
Very easy. I selected the 4 month layaway option with Paypal and they sent me an email detailing the exact payments. After that I got a monthly email with my Paypal invoice that was very simple to use.


* How long did it take to ship?
She shipped 30 minutes after my final payment and spent about 2 days in transit via USPS Priority Mail.


* Was the quality appropriate for the price, in your opinion?
Yes.


* Did the item look like the sales pictures?
She sure did.


* Were you satisfied with the product?
Very much so!


* Any problems?
None


* Would you order from this company again?
Of course!

 

* What did you order?
Pukifee Luna w/ default faceup

* When did you order?
early June 2012 and did a four month layaway (paid off early)

* How was the communication?
Communications was excellent and any questions were answered in a few hours or by morning the next business day.

* How easy was it to pay?
Was invoiced via Paypal once a month and when I told them I was ready to pay in full received a quick invoice.

* How long did it take to ship?
Shipped out the same day I made the last payment. Received within 2 business days.

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes VERY much so!

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yep!

 

I honestly LOVE dde! They are so personable and helpful and the shipping is so much cheaper than buying from a supplier

What did you order?
Wigs, Littlefee Luna, Pukifee Luna, Glass eyes, Outfit, stockings, shoes etc.

When did you order?
My last order was last week- I ordered a pair of shoes for my Minifee.

How easy was it to pay?
Easy!

How long did it take to ship?
In stock items take about a week at most. But if you order Fairyland dolls it's a different story. If the doll is a pre-order it can take about 3 months.

Was the quality appropriate for the price, in your opinion?
YES

Did the item look like the sales pictures?
Certainly

Were you satisfied with the product?
Of Course

Any problems?
None at all.

 

What did you order?
Fairyland Littlefee, Pukifee, Pukipuki, and a Leeke wig

* When did you order?
All dolls were purchased using the handy-dandy layaway, over the past couple of years. Latest just came home this month.


* How was the communication?
Terrific. No delays, no hitches.

* How easy was it to pay?
Simple, used Paypal.

* How long did it take to ship?
They all shipped fast, and the Puki was here before I had a chance to enjoy the wait.

* Was the quality appropriate for the price, in your opinion?
The same as the company prices, so yes.

* Did the item look like the sales pictures?
Well, a little cuter...

* Were you satisfied with the product?
100%

* Any problems?
None at all.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Just about to...

* Would you buy this company's products second-hand?
I don't think this is applicable.

 

What did you order?
Littlefee Chiwoo Blue Riding Hood full-set.

When did you order?
Early September, bright and early. (Sometime around the 10th)

How was the communication?
I initially placed an order for a basic Littlefee Chiwoo with an unpainted sleeping face after seeing he was in stock. (I had been looking at the Blue Riding Hood full-set but it didn't say it was in stock so I kind of brushed it off.) They messaged me several hours later to tell me that they didn't have that particular set in stock but they did have the Chiwoo full-set and they would let me have that one or they could place an order for the one I had initially ordered. Everything was through e-mail and couldn't have been simpler. Very nice people to deal with.

How easy was it to pay?
Simple, used Paypal.

How long did it take to ship?
Shipped the same day and he arrived about 3 days later.

Was the quality appropriate for the price, in your opinion?
He was my first bjd, so I think he was well worth the price considering I only had to wait a few days to get him. Plus, he came with the complete outfit, wig and face-up so he wouldn't have to sit around sans clothing 'til I could get him some.

Did the item look like the sales pictures?
Very much so, despite the eyes being a different color. (Grey in the sales picture and I received brown.) However, it does say on their site the eyes in the sales pictures were not available as an option. He looks even cuter in person, in my opinion. X3

Were you satisfied with the product?
Absolutely!

Any problems?
Nope.

If you weren't satisfied, how did the company solve your problem?
n/a

Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
n/a

 

* What did you order? RS Mei in coffee, with faceup.
* When did you order? Saturday, September 22nd.
* How was the communication? Excellent as always!
* How easy was it to pay? Extremely easy.
* How long did it take to ship? She shipped the same day and was here Monday! (Talk about fast!)
* Was the quality appropriate for the price, in your opinion? Oh yes.
* Did the item look like the sales pictures? Even better!
* Were you satisfied with the product? Yep! I love her.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? This is my second time ordering!
* Would you buy this company's products second-hand? N/A

 

What did you order?
Minifee Heel Feet (NS)

When did you order?
September 19, 2012

How was the communication?
Great as always! They even wrote a little thank-you on the invoice that came in the package.

How easy was it to pay?
Very easy- used Paypal

How long did it take to ship?
Paid the next day and it shipped the day after that.

Was the quality appropriate for the price, in your opinion?
Absolutely!

Did the item look like the sales pictures?
Yes

Were you satisfied with the product?
Yes!

Any problems?
Nope.

If you weren't satisfied, how did the company solve your problem?
n/a

Would you order from this company again?
Absolutely! I intend to order my next doll from them!

* Would you buy this company's products second-hand?
Yes