Hi Ecchigirl - Please send us your order details along with Paypal and refund information so we can work with Vivian to get the rest of your refund. Please use the email address we provided in earlier threads on this posting. Thanks, Aaron
Hi, Aaron, I send the last night a email to the email that you provided, and this is the response: Send I the info anyway? Thanks, and sorry for my bad bad english ;w;
Did Alan send you this mail? Just curious since he did not say anything to me about it. If so I'm sorry, but I think they are just replacing items that were not shipped. Aaron
Mmmh... I see, so, Can sendme some items how refund? o_o? If AOD can't give me a refund, 2 pairs of shoes and a wig are fine to me.
Hi Ecchigirl - You should work that out with Vivian since she was the one who took your money and only gave you that amount back. Write her back and ask for the rest back. Sorry AOD is not responsable and was just helping out people who never ewven got there dolls or items. Since Vivain already gave you a refund you should work with her to get the rest. Not AOD. Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
Hi DOA Members – I figured I’d post information about the website www.aoddoll.com this website is for China customers only and we do not ship dolls out internationally. I’ve received email from a member asking why the dolls are cheaper on this site then USA sites and USA Stores. Please note that the Chinese Yuan is not as valuable as the USA dollar so the prices are different for China customers only. Plus we do not ship the dolls out internationally for this site. Please understand you will not get the doll prices from this site. The only site for international is www.aoddoll.net or USA retailers or Ebay. (There is only one seller on Ebay now, so there will be no more confusion on who you can buy from.) Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
BlueSand, I have bad news. I tried boots SH16 (which I already had from the items which arrived with my order) on my friend's Homme Ducan and it was impossible to get the foot into the boot. Sorry about that. Maybe the ones I still have to receive are bigger but by now I must say they're a no-no Aaron, Alan... should I have had to receive a shipping notice for my boots? I know it's a bit too soon to have received them but I'm a bit worried...
I am happy to announce that my Jing Ge has finally arrived. The company is definitely trying to right Vivien's wrongs, and I applaud them! However, I just can't get attached after all that so he's off to ebay... I think everyone should rest easy, AOD is really working hard to provide better customer service!
Sorry to read that, because the dolls are really lovely. Hope he finds a good home. Aaron, no news yet from my boots!!!
Hi yrdin_y_luna - Alan just wrote me last night and said he shipped the boots to spain and also another missing order from the USA. We are just waiting to get a gals address with missing eyes. Did Alan not send you tracking numbers or an email??? Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
I'm sorry you are not bonding with your Jing Ge Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
Hi Everyone - So it's now Oct 6th and I'm wrapping up the missing items from Vivian (Singapore agent\Retailer) who did not send certain items to people who paid for them or didn't get items shipped with they order from her. So we want to bring this ugly issue to a close and now! We want to start fresh since now only AOD sales are being handled by the AOD Company on Ebay store - and our sites www.aoddoll.net and USA retailers only from here going forward. So Alan has told me he sent the following things out last week: • Missing boots\Spain order • Missing boots USA order • And we are in the process of sending Dizz her glass eye order. ***** If there is anyone else please speak up now or PM me right away with your info since we are going to close this thread for this ugly fiasco that Vivian caused us! Again we are sorry that one of our trusted retailers caused you this pain. AOD wants it’s customers to be happy since we are new to the USA. We do have lots of ideas that we hope to bring out in 2008. Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
No. I'm getting news only from you Can you tell him to send me a tracking number to my email address - or just to PM it to me here? I'd feel better knowing it!
Hi AOD Customers - I just heard back from Alan and I'm sorry to say that we are not going to be replacing the Free promotion items that Vivian was offering at her store when you bought from her. We are sorry but we can not provide customers with free items, since this was a store promotion from Vivian the Singapore agent\Retailer was offering. I would try to write Vivian again and ask her if she has any items from that promotion items left or something to replace your free items that were not provided when she took your money. Maybe she will respond and take care of you? We were just filling the missing paid for items along with missing product to be nice to the AOD customers since Vivian gave AOD a bad rap, but we were not even liable for this problem, but wanted to help the AOD customers that were wronged by her. Again I'm sorry you we not given your free heads but there is nothing the company AOD can do for you for the promotions Vivian offered. Again I’m sorry to say AOD can not help with the free promotion offers this retailer was offering! Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
Hi Sonia - I have PM you your tracking number - Thanks, and let me know when you get it. Thanks, Aaron
Hi Everyone – I just wanted to post some info here about one of my retailers Dale (The Lone Star Doll) she will be at the following doll show in Texas. She just got a big order in and has lots of new dolls. 1/6 dolls even. Aaron, I will have a large selection of the entire line of AOD BJDs at the 32nd Annual Austin Doll Collector's Society Show and Sale, October 27, 2007, at the Travis County Expo Center, 7311 Decker Lane, Austin, Texas. Hours are 10 a.m. to 4 p.m. It is a large doll show featuring vintage and new doll lines, but I believe this will be the first time ball jointed dolls will be offered. For show information, please contact Elaine Jackson at [email protected] or Sharon Weintraub at [email protected] For more information on the dolls that will be at the show, please contact Dale Ohl at [email protected]. Or you can get them on her site - http://www.lonestardolls.com/servlet/StoreFront You can also see a list of other USA retailers that carry the AOD line on our website listed below my signature. Many have just started getting there stock. Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
Hey guys, I've made a poll in which you can vote for your fav AOD seller! Please drop in and vote for your choice! http://www.denofangels.com/forums/showthread.php?t=170306
Well the long awaited boots arrived finally!!!! They seemed to be jinxed because they took 15 days to arrive - being sent by EMS, but finally they're here so I can say (as if I couldn't before, LOL!) that Aaron and Alan are completely trustful! Don't hesitate to order from them! AoD Dolls are wonderful and now, ordering them is SAFE!!!!!! Thanks to both of you for your great help and support!!!!!
I have a question about faceups from Angel of Dream, both on the ebay seller and the international website, it says a faceup can be purchased for $20 US dollars. Will we be able to pick this faceup from dolls that have faceup in stock or can we reqeust faceup styles?
Thank you for your question.You can either choose from the makeup of the doll in stock or choose a customised makeup.The makeup will be done by the way you choose.
Hi All - I just wanted to post that all retail stores in the USA now have AOD stock! So get them while they have them in stock! Most stores have a good selection to start and a few stores have lots of Dolls. Like "The Lone Star Doll" has lots of dolls. Below is our link to the Authorized AOD Dealers – http://www.aoddoll.net/youqing.asp
Aaron and Alan, if renaissancefashion is no longer an authorized agent, why are their listings still on ebay? (looks like maybe they are being listed on ebay uk, and he has plenty of AoDs currently listed).
I was wondering why the authorized sellers sell at different prices? Denver doll is selling their dolls for more than the other stores - $205 without faceup instead of $175.
Hello MareOfNight - Please understand that some stores may add the shipping cost from China to there store on to the retail prices. I know many of the stores are doing that since they have to pay alot to get them shipped via EMS to their stores. But please note that not only are the USA prices like this, but also if you buy directly from AOD. We do add the shipping price on to the price on Ebay dolls too! So it ends up being about the same amount or very close. I'm sorry to say EMS is not cheap! And someone needs to pay that shipping price. So many stores work that price into there dolls. This way they don't loose out on the shipping. Also please note the stores do not get much of a discount since the dolls are such a low price. AOD is still one of the cheapest BJD's out there for this quality! Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
Thank you for the information! I was just wondering, as I was not sure how the authorized dealer thing worked. I do intend on getting an AOD and am looking for the dealer that suits me best.
is "Jack" (renaissancefashion) back as a legit agent? I see he is selling again, not on ebay us but on ebay.uk
Dear Aaron/Alan- I live in Ohio and am considering going to the Michigan retailer, how many dolls/items does he have in stock? I don't want to go all the way up into michigan to discover there are only two dolls, or only 1/3s or 1/6s... etc. However if there is a decent selection I would very much like to see the dolls in person before purchasing them- I've never seen a bjd in person before EDIT- I just checked the website and it appears they only have clothes? If they do in fact have dolls or have ordered some, then I will call before going there just to check..
hi! I adopted (for a week) my friend's AoD ziyuan and she told me about her problems with the doll. She bought the doll in 2nd hand market. First she noticed that The doll string is very thin compare to SD size string and there are no S-hooks in her hands and feet. Does your doll comes with it? And the Big S-Hook keep on slipping back to the neck. The head doesn't have a space to hold the big s-hook. My friend plans to modify the entire doll, and she didn't know where to buy s-hooks and string that will fit AoD. I hope you can help us.
Hi - Yes Jack is selling in the UK only and not the USA! AOD has made a deal with him and has allowed him to sell his stock in the EBay UK section on Ebay. So he is back but his prices are selling for the same price as ours once he adds the shipping etc. So don't be alarmed it is OK with AOD that he is selling in the UK market. Thanks, Aaron Angel of Dream
Hi KakuraChan - I just wrote our Michigan retailer since she has not ordered from us for a while to see if she had any dolls in stock still. I know she is in the process of moving here to Las Vegas. So she may have some dolls but I did not ask her how many. I know she mostly does shows for Anime etc. I do know that she does make clothes and sometimes sells her doll as a complete set! O.O.A.K. dolls! I spoke to her a while back and she told me due to the move she would not order for a while until she got setup at her new place. I wrote her today and asked if she had any stock. You can go to our website and then go to the AOD retailers section and Email her from her Web address on our site and ask her yourself if you like. If she write me back today I will post it here! Many of our other retailers in the USA do have store stock and are more then happy to sell you an AOD doll. Thanks, Aaron Angel of Dream USA Sales Rep -
Hi BlueSand - It sounds like you have a doll that has been modified by someone? Our dolls all have some type of S-Hook at each point. In the 1/4 dolls the hands and feet are held on with a Small S-Hook at each part. The 1/3 dolls have a small S-Hook attached to the feet and hands under the round portion of the ball of the foot or hand! Now all of our dolls are done differently at the head then most BJD dolls out there! We do have an S-Hook but it is attached to the top plate of the head rather then at the base of the head\Neck. This is so you can attach the head cap onto the doll rather then having to attach the head cap with a seperate string. It makes it a little harder to change eyes but this is easier once you figure out that difference. You can buy S-Hooks at any Hardware type store like Home Depot! I tried to do a search on the Home Depot and Loews site but it does not come up but I know I've seen them at there stores and bought some for myself! I think it was in the Screw section at Home depot and also at the Loews I found them once in the Storage section for Peg boards. So once you get an S-Hook you attach it to the string in the body and then pull it up and attach it to the head cap where it has the loop in the top of the head. If you write me directly with your Email I can take a few pitures to show you how it looks or how it should look. It really sounds like your doll has been really modified. Aaron USA Sales Rep Angel of Dream
Hi MareOfNight - Denver Doll would be the best store for you! They have some stock and and also carry lots of other goodies at there store in the way of dolls and clothes and many other things. Also if they don't have what your looking for in stock they do take pre-orders so they can get anything from AOD that you want but it may take a while longer to order since some stores wait until they get a full order before placing with us. Also please keep in mind many of the USA retailers do charge the shipping fee from China to them since shipping is very high now as most of you know so some of my dealers have added that shipping cost into there dolls so that price will be the same as Ebay once they add the shipping cost from China to you so it works out to be the same cost no matter where you buy! Aaron USA Sales Rep Angel of Dream -
Awww If she is moving to Las Vegas so soon it may be hard to get there in time. Unless it is just her moving and someone is staying with the store. Oh well, I will find a way Thank you for answering my question~
Hi KakuraChan - I just heard back from my retailer in Michagin and she told me she only has two 1/ 4 Dolls so it would not allow you to see anything really. Aaron
Huge praise for Jack for sending me my Gu doll in record time!! I only ordered him on November 26th and he is with me already.
I had just bought a doll from AOD's eBay account. Has anyone bought a doll from them on eBay? And if so, did they get your order right? Was the Faceup ok? How fast did you doll get to you?
All my AOD dolls came through Ebay and the last one (posted just above you) got to me incredibly fast with a gorgeous face-up.
(Sorry if this is the wrong thread, but I wasn't getting any response in the Shipping Questions section.) I ordered a Zhen from the aoddoll.net site on Saturday (around 9:30-10pm EST, I think), and I haven't recieved a confirmation email yet. Paypal went through fine, just worried about the lack of reply; he's my first bjd, so I'm both nervous and excited! Doesn't help that I can't ever remember the correct time difference... Any idea on when I should expect it? Thanks in advance~
Most companies do not work over the weekends, so I would not be concerned just yet. Give them some time and send them an email if you are too worried.
Okay, thanks! I think I'm just too used to getting semi-instant automated emails when I buy stuff online so that I know their system received the order. Wasn't sure if I should expect something like that, or if an actual person would reply about it.
I bought a Chi (or rather, my parents bought him for me) from the AOD site itself, and though I have had only a short look at him before putting him away for Christmas, he was very nice. Good-quality resin, a lovely face-up (which I asked for) and also a lovely Christmas gift of clothes. I really liked the service, so thank you very much!
THERE ARE NEW AOD DOLLS, and noone told me? Aaron, Alan? Any excuses? http://cgi.ebay.de/NEW-DOLL-Jimi-Ta...ameZWDVWQQrdZ1QQcmdZViewItem#ebayphotohosting http://cgi.ebay.de/NEW-DOLL-JAY-Tan...ameZWDVWQQrdZ1QQcmdZViewItem#ebayphotohosting http://cgi.ebay.de/NEW-DOLL-KIM-Tan...ameZWDVWQQrdZ1QQcmdZViewItem#ebayphotohosting http://cgi.ebay.de/NEW-DOLL-Sara-Ta...ameZWDVWQQrdZ1QQcmdZViewItem#ebayphotohosting http://cgi.ebay.de/NEW-DOLL-JULI-Ta...ryZ84635QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
*blink* Those are AOD's? Oo I skimmed past them earlier, but it didn't register that they were from this company. I'll admit that I'm fairly new to bjd's, but is it normal for companies to sell pre-tattooed dolls that aren't limited editions? (Or did I miss something saying that they're optional?)
You can also order them in WS or NW !! I'd love to get a July, but I'll get my Zi Yuan in January, so I'll have to wait a little. Jimi looks a lot like CP El....
Hi Everyone - We have just added 5 new 1/3 dolls to our line. We are also adding the new skin color Suntan to our list of color options. I'm really happy with the 5 new dolls and I hope you will be as well! See pictures below - Enjoy - They will be added to our site for Sale very soon! If you would like to Join the Angel Of Dream Yahoo group to hear AOD information first click below link - http://groups.yahoo.com/group/AngelOfDream/join Thanks, Aaron Egawa USA Sales Representative Angel or Dream
I have been looking for a tanned doll like Juli for a long time! Someone tell me; do AoD dolls still have the non-magnetic head cap? I struggle so much when changing my doll's eyes!!
lol, I bet they haven't changed THAT I do wonder, though, whether the two new girls have elf ears also?
Please note the dolls we show on the website do not come like that unless you ask to have custome work done. We only do face-ups on the dolls sold unless you ask for Tattoos to be added. I will make sure AOD starts putting notes on the pictures so people know that is an option and the dolls on our site are O.O.A.K. or sample dolls. Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
I'm pretty sure the girls do not have Elf Ears just the 2 boys Kim and Jimi have elf ears! But I have not seen any real samples since we just started selling them. I'm pretty sure both girls have normal ears. Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
I'm pretty sure we still have the same head caps with the hook on top of the cap like the older lines. I will ask for sure! Aaron Egawa USA Sales Rep - Angel of Dream WWW.aoddoll.net
that's too bad - we rally need some elf-eared girls! can you please ask that they post some wigless straight-on shots or unpainted shots so we can see the differences in the sculpts. It's really hard to tell what they look like covered in hair and looking down at odd angles. If there's not an elf girl I'd love to see the sculpts plain so that I can tell if one of the boy heads could work as a girl. thanks, M
here's the new face sculpts without the faceup, I thought some of you might be interested.... I think Jimi would make a very cute girl! http://denofangels.com/forums/showpost.php?p=2675415&postcount=21
I bought my Aidan (1/4 Wang zi) from the aod.net site and I am really happy! The customer attention and e-mail replies were fast and accurate, and I got him in two weeks with a wonderful default face-up and really pretty eyes. I would order there again! so I recommend this company
I tried ordering from www.aoddoll.net but kept getting an error in the Paypal system when I tried to change my payment method from bank transfer to credit card. any ideas?
I bought MiMi (27cm doll) from AoD off ebay before I discovered Den of Angels so I knew nothing of their past problems (thank goodness or I may have been dissuaded from buying, and missed out on a beautiful doll). But I had a really good/positive experience with them. I bought/paid for my doll 11/19 & and go her around 11/30. SO pretty darn quick shipping considering it came from China. Although, I did not get the promised promotional free wig and the included "undergarments" AoD had really good communication with me and promised to ship out the forgotten items via airmail. They said I would have them by Christmas, but I haven't gotten them yet (I'm hoping it is just delayed due to all the holiday mail). Makes me worry a bit since it has been a month but, I'm going to be patient and hopefully they will arrive soon, if I not I will contact them to see when they shipped it. They have been nothing but super friendly and answered several questions I had before I bought my doll. There are several more I want to eventually get (as soon as I can convince hubby ), so I hope they keep up their high standards to answering questions and being costumer friendly. Just dissappointing that I didn't get the promised items right away since my poor dolly is still bald (although I did get her another wig off e-bay last week). I absolutely love everything else about her though! The face up is very nice and just what I wanted & I love the color of the random eyes they sent. I know I will be a repeat costumer!
I am new to the whole buying dolls! And I love the ones you have and hoped to purchase them soon. I read threw the thread and I'm frightend by what I see. Though it seems the problems were fixed I'm still iffy about it. I'm really excited about getting one but..Can I trust this company? Pleas don't take this the wrong way! I'm just worried.
Hey there Aaron - Any chance you'd be able to post a pic of all three resins in one photo, preferably with a plain background? I'm trying to figure out how "tan" the tan really is.... I'm pretty sure it's all the same "tan", but the last pic of Jimi above looks lighter to me than Kim. Oooh... that Jimi mold is just screaming for me to buy him, and now I just have to settle on a skintone. I did try looking in the Gallery and the pic request thread, but couldn't find all three in the same pic, so I figured I'd come ask at the "source" as it were Sorry for being a pain!!
