Was wondering what the current wait times were like, and if communication has improved since a few months ago?
I just bought an Usagihime wig. The wait-to-ship time was very short (like one day) and it arrived a week-and-a-half later (which was about four days ago). So no problems for me
I have recently bought from her too can't comment on communications as I spoke to her in chinese lol but the shipping is really fast! From Hong Kong to UK within 1 week
I ordered a bag from UsagiHime about a month ago. A week and a half went by with no shipping notice, so I sent a message to inquire as I was hoping to have it for a doll meet and it was sent the next day with a very nice message saying that the bag would arrive before the meet date, and it did!
I ordered directly from http://www.usagihime.com/ . I can't say much about communication since I didn't contact her/them for any reason, but I got an order confirmation in my email. Like I said, no problems for me the last two times I ordered from her. And the wigs are lovely too (in case you are curious, this is the one I got last week) (I had no idea she/they had past problems though xD)