Shipping UPS vs seller

I've had parcels go unscanned in a step in transportation before but they'll usually get scanned in the next point and the tracking will update. Has it been actually picked up, it'll probably update once it's in the next stop (which shouldn't take long).

It's a bit more plausible that it actually hasn't been picked up and the dealer has mixed something up in communication with you. I've had the period between label creation and the parcel being pick-up ready be around two weeks with a certain dealer so if it's the same one for you it's a game of patience unfortunately I'd inquire weekly if nothing is moving, the labels expire at some point so they'll need to make sure everything is up to date in the pickup point when the UPS truck comes.

Wishing you luck with your shipment, hope it gets moving soon!

 

jsyk, even if you paid in full with the dealer the doll would go to them first (so company -> dealer ->you) anyway, as that's what the dealer is for - they're a middle man more or less! Anyway yeah, I'd just do the weekly poke and make sure you have your UPS updates enabled (when you go to the UPS website with the tracking number you'll see the options for all that on the tracking number page). It is actually likely that a UPS worker might have skipped a package or two in a giant pallet, no matter how big or small, since....y'know... we're all humans and sometimes we feel lazy or are convinced we did a thing, so I'm not saying UPS is lying but that's definitely them covering their tracks lol
(As an aside......There's two USPS post offices in south FL that I dread my packages going through since they have never, in ~5 years, scanned a single package that originates there. They just leave it up to the next regional hub to do it.)
The main dealer I buy from uses UPS, and they're always good with their labels and pickups, but i've had one or two instances where I suddenly got an update once it hit a nearby UPS hub and was delivered next day, and sometimes there's an actual origin/pickup scan.