Lost/Damaged **UPDATED** HELP! I need opinion of quality on my new Bambicrony dolls

Try wiping some of the shiny areas in case it is just dust or mold-release...

I can't say anything about tanned dolls, but there were lots of problems with some of the first Bambicrony colored elf dolls--the light slate grey and others... some people did not like the quality and complained until Bambicrony replaced parts of their dolls. I had some light spots on mine, but they weren't in prominent areas, so I didn't bother to get them replaced. There were also odd scraped areas and other problems. It takes a lot of complaining, but Bambicrony DID eventually replace some dolls for people...

Good luck!

 

The lightness of her face may just be due to the temperature of the resin and the work area that the artist painted her in? Ive tried painting a peakswoods tan before and if the doll or the space youre working in is cold then the msc will appear more white than normal, lightening the resin when sprayed on. Ive also noticed that it gets flakey when exposed to extreme cold.

Thiis may have nothing to do with the condition of your doll, but her face in the first picture looks a lot like the head I tried to paint before I realized I needed to work in a warmer area and prewarm my can of msc with water. ^^:

 

A lot of the marks you're showing on the sides and legs look like mostly seams and left over mould release. Cleaning the marks may fix that. I got a tan emily earlier in the year and she has similar seam marks on the side of her torso. Checking her now, she also has that little dot dent above her left thigh joint, this blob like mark on her side: http://farm6.static.flickr.com/5167/5253565349_047ea6a927_b.jpg, this dent in her torso joint: http://farm6.static.flickr.com/5085/5253571089_cdeb589134_b.jpg Honestly I'd never noticed, and marks inside a joint I don't really consider a defect, quite a lot of dolls I own have things like that. It seems they're part of the original mold, which is probably why Bambicrony don't consider it an issue.
Her seams on her thigh joints aren't as bad as your Katherine's.

The faceup definitely looks like an issue with the MSC drying. This does tend to be a more common issue on tan dolls, but still doesn't excuse them sending her out like that. They should definitely redo it or refund you the faceup money I think.

I have a tan doll from another company that has some little red dots on it, I always assumed it was the colour that didn't mix properly settling at the bottom of the mold. Companies usually warn about marbling issues with tan, I don't know if that counts or not however.

 

I am the friend to which Sakura refers above, and the new owner of Mae. I'm also already the owner of a tanned Brava Bambi Emily and, although she has the usual sanding marks and rough seams, she has none of the other issues that Mae or Katherine have. My Emily did indeed come with two right thighs and after a month Bambicrony did send me a replacement thigh. That thigh does have some of the marbling and 'odd' looking shaded parts on it, as if it was not mixed properly, but I'm going to live with it because it is mostly not seen under her clothes.

I also used to own a tanned Caio Bella Judy and again, she had the sanding marks, but her faceup was perfect, there were none of these horrible white dots that Mae has.

However, I am really quite disappointed in the white dot on her nose......it couldn't be in a more obvious and prominent place. I really do believe that Bambicrony are fooling themselves if they think that that is acceptable. After all, Yoon is more than aware that a big part of our hobby is photographing our dolls, so having a white spot on the end of the dolls nose is going to detract from her cuteness in my opinion. Plus I just know that having spent $300 for the doll, sadly all I am going to focus on is that dot when I see her.

As for Katherine, again the sanding marks and marbling are normal and we are warned about them, but the dots and dents certainly aren't and I can totally understand why Sakura is unhappy with her. Between us we spent a lot of money on this order and in the main we are really disappointed with the quality of dolls that we've received from Bambicrony.

 

I couldn't really see the other issues on Mae's face but I agree that the dot is unacceptable. If it was in a location where it woul be covered by a wig then you could live with it but I would certainly be unhappy with it on top of her nose, and would ask them to rectify it either by replacing her or re-doing her face (not sure if the latter would solve the problem).

Katherine, she has not got a great finished quality but to be honest I would probably live with it, but hope that as good customer servive they offer a discount or free item or something to compensate. I have similar rough spots on my tanned lati. I don't own a tanned BC girl (wtg for mine) to compare directly.

 

I don't see anything on Katherine that would be unacceptable to me, but I am just speaking for myself here. My Emily (tanned) has much deeper dents and spots (including some dents in her cheek). I agree that the dot on Mae's nose is a quite unfortunate place for it. Now that I am thinking about it, I think I would be bothered by it too, because it will probably show up in pictures.

Again....I am just speaking for myself. I have 4 tanned Bambicrony's and they all have some irregularities. Emily seems to have been unluckier than the rest, but....the dolls are handcrafted and I don't mind if there are some irregularities. My tanned Ellen looks much better than Emily though, she is much smoother. Tanned dolls always have some problems especially with marbling, I had a few lati yellows who were much worse though. I just have tan dolls with the exception of just one (my ws Luts Pitta).

I love my BC girls more than any other doll, just because their faces are so beautiful, they are elegant and the sculpts have been well thought through. I do admit that my Luts girl is much more perfectly finished (but she is white skin), but I can not help but love my BC's, even with some skin problems

 

What you could do with the white spot on her nose is rub gently with a dry magic eraser.

Apart from the dents, all the problems you describe are pretty normal for Bambicrony coloured/tan dolls. Including their customer service D: I have a tan Marion (second hand), and she was made last year. So it's still an ongoing problem with these guys

All I can say keep complaining about the dents. If Bambicrony still won't do anything about it, best thing to do is to pop out the dents by steaming.

 

Thanks you for posting the pictures. I think one thing to note also is that usually photographs do not show damage on dolls well. It is usually much more severe in person.

I agree, Sharon, that your Mae should be redone. The white spot on such a prominent place is unacceptable. I would say I am surprised you were told it is fine, but after dealing with Bambicrony lately, I would have to say I am not.

As for Katherine, the spots aren't showing up as well in the pictures for me, but I do see there are problems. I am expecting two tanned Bambicronies within the next three days so I will check mine to compare the quality with yours if you would like. Still, if you are unhappy, it should be fixed. Obviously, the condition your Katherine arrived in isn't the norm as others have tan dolls that don't have those issues. If people are willing to accept problems like that, than dolls will continue looking like that. In my opinion, they aren't cheap and you deserve to have something you are happy with. Yes, some imperfections such as seam lines and a little unevenness are expected, but not severe dents and red blotches. The dolls in the pictures on the Bambicrony site don't show these problems so why can't you have a doll that doesn't either.

 

I have a tanned Bambicrony tiny - she has fairly bad seams and some lighter patches around her joints where she's been sanded. These just seem to be standard problems when it comes to tan dolls.

However, my girl does not have dents; nor does she have white spots or crackling on her face-up. I don't think the face-up on the Mae head is acceptable, as the msc used to seal it has clearly gone patchy. It looks to me as if the Katherine body was removed from the mould far too roughly - tanned skin dolls may have many flaws, yes, but tanned skin is not an excuse for those dents. I think you are right to complain.

 

It´s been told here many times already, but as you asked as many opinions as possible, I add my thoughts here too.

I have tan Judy from Bambicrony, and she´s having some lighter spots in her legs and sides, but they aren´t that bad. I know there´s a lot of unperfect things in tan skinned dolls and even though the Katherine doll´s body has quite bad marks, I wonder if those still are considered "normal" for tan skin.

But for sure the white spot in middle of Mae´s nose is not acceptable in any way! I would request a new face-up for that. That´s too far from the "slight differences in face-up" but a real mistake by the maker spraying the msc.

In my opinion, in doll business there´s really bad customer service in general. Thinking about it, I guess in any other commercial area out there would not be the attitude like this: "We sell you an expensive item, which may have imperfections and may not look like a photo you have seen when making the decision to buy. If you click the buying button, there´s no chance to cancel your order nor to be unhappy and complain, whatever the item looks like after all. You should just feel thankful we even are selling something to you."

I have long time wondered how people accept this kind of customer service. I understand the dolls are handmade and unique and all, but if you get a flawed item it should be able to get your money back or some sort of fix to the situation. I think the people making dolls should do their work well from beginning, or show accurate photos what may the final product look like in worst case, so people would know what to expect. Buying without seeing the actual product before paying is always sort of a risk.

I hope you get the dolls fixed and are able to enjoy their beauty. After all, Bambicrony dolls are so sweet.

 

I have 2 tan dolls and other than parting lines they are really great. I would not be happy if I were you. You recieved less than perfect dolls why should you pay full price. They should give you something or fix the dolls.

 

I can't believe it. This is what we pay for? Tan dolls (or any dolls) aren't cheap at all, Bambicrony knows it perfectly, and now they don't want to admit this horrible work? And as you can see, many other customers with Bambicrony Tan dolls tell you that their ones don't look as bad as yours.That is really important. Their production are cheaper now but you paid the same! This is totally unfair...

I hope Bambicrony do something about it.

From now on Bambicrony isn't a serious doll maker for me.

Good luck dear Sakura

 

Poor dolls, their bodies is not in good conditions, is not acceptable. I hope Bambicrony do something about it. Good luck.

 

I would definetly not accept the quality on either of those dolls. this makes me sad. i was going to order from bambicrony. not tan dolls more then likely normal skin ones but seeing this i dont trust them to make anything. good luck, i hope you get replacements or refunds

 

I think the dents and the strange marks around your Katherine are unacceptable. You deserve what you're paying for, and this definitely don't worth it.
The duty of Bambicrony is deliver a good manufactured product. They sould care a little more about their customers.

I wish you luck! ♥

 

I am agree with Hisomu. I own several tnanned dolls from another doll companies like Dollzone and IpleHouse and they never came with this several damage. You pay a lot of money for quality things not for this and i think that Bambicrony needs to take care of this.

Good Luck!

 

Having had a world of fun with tan dolls myself, I can tell you that the issues with Mae's face are MSC based (spraying in humidity/cold/extremes of weather/not removing the mould release before spraying on tan resin produces that splatter and turns the head ashy), so personally I would call that unacceptable and ask for a new faceup. If an amateur like me can get a non-ashy, flat coat on a tan doll, a company can and should.

As for Katherine, those are pretty typical issues with tans that I've handled, some companies are better at it than others and BC doesn't have what you call the BEST record with tinted resins, so that's about what I would expect from them on that.

 

I have owned two tan dolls myself I never have seen so big issues as the ones Katherine has in her body. She has not only problems with the color and seams, I see that this doll is all dented. I think she has a poor quality ending and Bambicrony should respond for it. When you buy a doll, they advice you that she can have problems with seams and color issues, but I think that is too much to pass a quality control. I wouldn't accept to pay for a doll in that condition.

About the face of Mae, I agree that is a MSC problem. I have had the same results many times but with time and trying I got better result. I think that it is product of them producing the face ups fast and not taking enough care of what they are doing.
The white spot in the noise seems a fail of the resin or a scrape to me, it is too light and even to be msc.
I think they should offer you a new face up or a refund, and depending of what the white spot in the nose is, a replacement for the head. I wouldn't accept my girl to have a light spot in the tip in the nose, as you can't hide it in any way.

 

I wouldn't accept this either. I've only got one tan doll, but she doesn't have any of the issues that your girls have. Marks on the body, I could live with, but the white spot on the nose is definitely unacceptable. It sounds like a rush job, and that is NOT what you paid for. I hope they'll listen to you!!

ETA: I just took a look at all the pictures, and I must add: whoa. That is not something I'd accept either. Some sanding marks, no prob, a bit of marbling, no problem either, but these dents and scratches? Out of the question! Looks like Bambicrony thinks they can get away with anything! They should be ashamed of themselves.

 

That is just unacceptable! Their dolls arent exactly cheap and you shouldnt get a doll like that! I think the discolorations are okay since many companies have that issue but dents, random red spots and many rough areas? It's just like Custom house V.2. >.>

I got a Resinsoul Light Tan boy for like $15o bucks and you know what? They sanded his seams and he had no dents/scratches/discolorations. And he only costs $15o. So I'm very disappointed with BC right now.

I think they're just dodging the blame right now, with the "You should know Tan dolls will have this kind of issues, blah blah blah!" You should show them this thread and let them see how much business they're losing by not taking responsibility and doing the right thing!

And RE: Face-up, you paid for it, yes? Tell them to repaint the head! I'm a perfectionist myself, if my doll had a prominent white dot on where I can see it on the face, I will be outraged!

 

Of course both dolls have unnacceptable conditions. Especially, the body has HORRIBLE finishing and definitively bad quality. Mae can be fixed with a new face up (of course, Bambicrony MUST offer that for free) but Katherine is just not well done and it's clearly visible. Tan dolls are delicate and that is well known by everyone but your doll is clearly in poor conditions and what Bambicrony answered you just show how unproffesional they're. I just hope they think about it again and give you a good solution T__T

 

I've seen many, many tanned dolls and own a few myself, but these two are totally unacceptable. Most tanned dolls are more expensive than the normal skinned, and should have better quality control than is shown in either of these dolls. The spots, dents and messed up seams should be corrected.
The only dispute I have ever had with one of the BJD companies was with Bambicrony, and I was not satisfied with their response to me. I hope you have better luck with them.

 

The dents are worse than I thought. When I saw the first small dents I thought I could live with them, but then... rough and huge dents? No, no, no. And the peeled spot on your Mae's nose isn't acceptable either. You should attach this thread link to your complaint to BC. They have no excuses for this. The only thing left for them to do - in my opinion - is apologize and refund you or send a flawless doll.

 

I confirm that it is unacceptable and dishonest selling products with defects so important !
Other companies make dolls with a tan skin. Some have small trademarks but I have never seen bodies so much damaged and face-up so badly finished.
Bambicrony has no professionalism and is not really trading.
The slightest of things is to be in the service of its clientele, to accept its critics and to try to repair its faults.
I hope they will act quickly to keep their international clientele because their bad reputation began to spread across ...
Good luck for your dolls !

 

Amazing! I'm looking at the pictures of Katherine and I'm horrifying. I think that you must to claim. Because It´s unnaceptable this bad quality. That the red dots, even pass, but the mold is not well inserted, moved or is loose ,I´m not sure. And those bites? and poorly finished joints are the hips ... And those shiny? I think that iit is a manufacturing defect.

About Mae makeup. Of course, This failure would happens to me, okay, but they should have a professional finish and make the make-up at the correct temperature. I had same problem with one of my dolls and I had to remove the makeup, I have not covered with pearl shine.

Could it be that the MSC has been drying upside down and that they have been a drop in the nose? : /

It makes me sad, because I'm in love with Bambicrony molds. T-T

Good luck!

 

I wouldn't accept these dolls either - with tan dolls we know that the parting lines are visible as they aren't sanded like the normal skin are however the dents, scratches, and white spot on the nose are unacceptable in my opinion. This is not the first time I have seen this 'quality' from Bambicrony and it has certainly put me off from ordering from them. I think both dolls are sub standard and should be replaced. Lati gave the same reasons for sub standard dolls but when a few went back to be replaced, the replacements were silky smooth without blemishes, so it is possible, maybe harder to do, but for customer satisfaction, Bambicrony should certainly replace these dolls or offer refunds.

 

Almost all my dolls are tan skin and none of them has such problems. It's true they're not from the same company, but of all tan-skinned dolls I've had, none had errors which could be compared to the ones yours came with. It is totally unacceptable and I truly hope Bambicrony admits the errors and compensates you someway.

 

I cant believe Bambicrony ever thought these two would pass quality control - well Im beginning to believe that there is no such thing with doll company', having seen a few bad examples from other companies too. We pay enough for these dolls and we know tanned dolls wont be perfect but in my opinion both are unacceptable. I hope you succeed in getting some sort of recompense from BC.

 

...I really want to say something snarky about this,

But I'll just say: If you are not satisfied with their quality you an either complain directly to the company about your problems with the doll and try to get a replacement or you can sell the defective doll and never buy from that doll company ever again.

This is my personal opinion you have asked for.

I think you should try and get the dolly replaced, if you can't then....well, I'm sure that you can sell her for a reasonable price.

 

I'm truly disappointed with bambicrony, I've read some bad comments about the company these days, and I don't think that you're doll is in an acceptable condition. you've paid for a perfect doll, not for that.

 

Wow.
I'm disappointed in Bambicrony D:
I was always thinking of getting a girl from them, but if they're doing a crappy job, i'm not.
Good luck~
I hope you get to the bottom of this.

 

I have owned two tanned dolls from Bambi...an Emily and Judy...neither live here now...but from memory, Emily had none of the issues I am seeing on the Katherine...except prominent seams. Katherine, in my opinion- should be replaced by BambiCrony.

My little Judy had visible 'stripes' from sanding- but that was no surprise.
Both dolls had gorgeous face-ups...so I know a 'perfect' one is possible.
... so I would also not accept the white dot on poor Mae's nose...would drive me nuts...that should be re-done for you...with shipping covered by Bambi both ways.

best wishes on getting this resolved!
xxoo kate

 

I have no words to describe my disappointment. I thought Bambicrony was a serious and respectable company, but after that, I think they are irresponsible. These dolls are unacceptable,the both. The Mae has a scratch on her nose, and all makeup should be redone. Katherine's body is horrible, completely unacceptable. I can't understand how Bambicrony can consider normal the quality of these two dolls, because in my opinion it wouldn't pass standard quality control.

I understand that the tanned dolls are a bit more delicate than dolls with normals skins, and sometimes the color isn't completely homogeneous or may have some discoloration on some parts, but this isn't an excuse to do with them what they want, without paying attention in the quality of these.

I really hope that Bambicrony will reconsider their answer and they do something with this. They should give you some new dolls or refunds. I hope this will resolved soon, good luck!

 

Unacceptable. This has nothing to do with the common flaws of tan resin dolls.
With the one doll its clearly a problem with using the MSC the wrong way, as stated by others above.
Dents are also not a "regular" problem for tan dolls. Especially the pic named "Katherine 10" shows the DAMAGE very well.
Actually, my husband, who's not in to dolls at all, cried out "o that poor doll!" when he saw pic "Katherine 10".

This added to the "two right thighs" makes me really wary of BC. This will truely make me think again before i'd ever order from BC. It's always sad to see a company that had a good name go to waste.

 

I must admit I'm shocked that anyone could say that's normal for tanned dolls.

First the face-up on Mae. The white texture on the side of the head looks to me exactly like the first time I coated a doll with MSC. And the white dot is just unaccetable. The face-up is NOT what one could expect from a professional doll company.

As for Katherine I find it horrorfying that anyone would send out a doll like that. I mean it's not just the colouration there's also dents and flaws in the resin.

All in all if this is what Bambicrony sells and consider accetable quallety I'm never getting any of their dolls - that's for sure.

I have 25 dolls and three tanned ones + a light tanned I sold last year. I have an AOD Rao and she is completely even in colour and very beautiful. She might be slightly shiny but I don't mind that. Besides it would probably help if I sprayed her body with MSC since her face isn't shiny at all.

Then I have an older tanned Narae 43. She is even French resin and like I said older. (Not sure when she's from I bought her second hand two years ago) She still looks very beautiful and she does not have seam lines nearly as visible.

I also have a tanned DollZone and he is also very beautiful. None of them have anything just slightly resenbling the problems Katherine has. And I have never seen a face-up from a professional artist (someone you have to pay) that had flaws like Mae.

All I can say is that if Bambicrony doesn't change their mind about correcting this you should post in their feed-back thread so people can be warned that they can't be trusted to deliver accetable dolls.

I used to think Bambicrony was an okay company but they seem to have changed. Sigh! I am so so sorry for you.

Someone once said that all companies makes mistakes. It's how they handle it afterwards that shows if it's a good or a bad company.

Dustbunnie

 

Actually i dont see "Katherine" selling in the marketplace at all, or at a very much lowered price due to the state she's in.

 

Well if Bambicrony wont come to the party as to fixing these problems, then they should at least advise you on how to "fix" them. That is if that is at all possible !! They should certainly make some sort of compensation or redo or replace in my opinion.

 

This is very disappointing. Bambicrony should make this right. Katherine looks like an unfinished doll and that white spot on Mae's nose is unacceptable. I am surprised at BC's customer service. They have been so good in the past. They need to replace or refund.

 

The big white spot on her nose could also have been caused by the face protector rubbing against her skin during travel. I had something similar happen to one of my own dolls some time ago. Luckily though she's normal skin and it got a little better with the magic eraser.
It's a whole different matter on tan skin though. I don't know how much you could actually rub with the magic eraser without causing the MSC to get white and spotty.

 

I personally don't own any tanned dolls, and I haven't seen any in person...but the quality of those dolls are sadly horrible. Honestly, I even asked my husband what he thought about the picture - and even /he/ said that was poor quality work. Plenty of people have given some great suggestions and ideas, but I personally would return them or at least ask for an exchange of some kind. I'm very sorry this has happened to you; those poor girls were obviously made in a rush.

 

I have 4 dolls in tan skin and this is completely unacceptable
The color is very imperfect (more of normal in tan skin colors) but not is only this, the doll have horribles marks in all the body
I hope that Bambicrony will offered you a good solution, until then, for me Bambicrony not is a good company

 

I just received a doll from Bambicrony too. First of all, I had to wait 4 months and nine days to get her, because they sold the boots from the fullset and had trouble getting more in stock. They gave me so many wrong dates for shipping, and refused my request to refund me for the shoes and send the rest of the doll. Finally, when I threatened to seek mediation from the Korean Commerce Arbitration Board, they sent the doll and promised to send the boots when they arrive. It was a horrible, agonizing experience, especially when non fullset orders of the same doll were being received in a month and a half. I was given a free pair of shoes for my troubles, but, to my knowledge, the fullset boots have not shipped yet.

When I opened the doll, it was pretty disappointing. She has white film from the MSC near the top of her head, thankfully hidden by her wig. There is prominent marbling on her chest, which will be visible in anything that does not have a very high neckline. She has very brutal seams, and there is a spot where they tried to sand it down, resulting in a huge blotch of discoloration. She has one indentation on her rear. The pair of joints in between her rear end and her upper leg are discolored and not smooth. Basically she has some of the same problems as your dolls, but they are not as bad.

I am done talking to Bambicrony. I love this doll, and she is not in as bad shape as yours, so I'm keeping her. I don't want to deal with them anymore. They were never directly rude to me, but they kept putting me off and stringing me along, and it was awful. I will simply never buy from them again.

But you? You are in the right. Those problems are absolutely unacceptable. I am heartbroken for you. That is exceedingly poor quality, and they are kidding themselves if they think it's normal. I don't know what advice to give you, but I can tell you that you have plenty of justification for being upset. That is abysmal quality, and I've never seen worse. Frankly, it's shameful, and refusing to fix it is even more so.

Best of luck to you. You deserve better, absolutely, and I really hope you find some way to get it.

 

Reading through all of this I am realizing I must have accepted this all as normal for tanned dolls, because I have only been used to Lati and BC tanned dolls. I always thought that this was the way tanned dolls looked. My latest tanned Lati was fine though. I convinced myself that this was the only way tanned dolls could look. When I got my Luts Pitta (a white skin, I must admit), I was flabbergasted by her smooth resin, I had never seen anything like it before, so I must just have been used to flawed dolls perhaps.

I would ignore my advice if I were you. I had never seen tanned dolls other than BC and a few flawed Lati's. I got brushed off by Lati when I complained about the resin, so I never thought of complaining ever again, thinking it would not have any result anyway. I accepted the dolls as they were and do love them, but am now not so convinced if I should have accepted it. I will take pictures of my girls for you.

Edited January 2011... I will be leaving doa after this post. I can't advice anyone on accepting flaws or anything. I can however tell you that for me talking about the flaws, made me love my dolls less, even though I was always over the moon with them. Just enjoy your hobby, enjoy your dolls and do what makes you happy. That will be different for everyone. For me it is accepting that not everyhting is perfect if a doll just totally enchants me.

 

There were spots where the sealer was incomplete on my custom painted tan Vin by Harang, but it is a common problem with certain sealers so I did not consider him defective. If you would like to see how a tan Judy I purchased arrived (I later sold her) see this link. Note that the shiny spot on her faceup (not to be confused with my Vin) was also because of sealer issues but by a different artist. I also did not consider her defective.

I would say some of the gouges in your doll are not good, but for the most part your dolls were fairly standard. Bambicrony in the past had issues with their tan resins having pale knees because of the placement of the gates. I think they sufficiently resolved this when they released their newer tan dolls.

 

On behalf of Sakura and myself, I would like to thank everyone for taking the time to view the photos of the two dolls and for leaving your comments, we really appreicate it. It is only now having read through all the comments that I thought to look at the current tanned dolls that I have from other companies and think back to ones I used to own and have since sold.
I have owned lots of tanned dolls in the 4+ years that I've been in the hobby, these include Dollzone tanned BB Kay, Planetdoll Mini Riz, Sleetwealth Briar, Latidoll, Custom House, Bobobie Isabella, Dollmore Kid Momo to name a few. Apart from the later Latidolls and the dolls we are asking for your comments on in this thread, all of the other tanned dolls were of an excellent quality and condition. Hand on heart, I can honestly say that none of the other dolls had anything remotely wrong with them like the two from Bambicrony have. Even my two latest Latis, a Pirate and a Vampire, don't have any pits or dents, they just have the usual sanding marks around the headcap and a little on the limbs.

Perhaps I have been lucky but even on dolls at the cheaper end of the market such as Reuben, my Dollzone BB Kay, Bobobie Isabella and Planetdoll Mini Riz, are in excellent condition, they do not even have any sanding marks...and each of these dolls cost me under $200.

And yet Bambicrony are charging a lot more and the quality isn't a fraction of that of other companies. And as for their response to our complaint, well all I can say is we are deeply disappointed.

So once again, thank so much for taking the time out of your busy days to comment on here for us, it makes us realise that we are not going crazy and imagining something that is clearly there!

 

Okay, I received my tan Ellen and tan Mae today and you both have a right to complain and complain loudly.

My Mae is perfect. There are very few seam lines and what is there isn't bad. There is no marbling, no blotchiness, no uneveness, no rubbed areas. Her faceup is perfect. I can't take pictures until Monday, but I can if you want so you can see that it is possible to have a quality product from Bambicrony.

My Ellen only has a rubbed area on the upper thigh where it goes under the doll's rear. She does have sea lines, but they aren't that bad. Again, she has no marbling, blotchiness, uneveness, sanded areas, etc. Her faceup is perfect. Then only problem is that I paid for a faceup on her lullaby head, but it came blank so I need to get that taken care of.

Like bronzephoenix, I had to wait (only 3 months) for the fullset and was continually put off with promises of shipping until I threatened to get a chargeback. Then Yoon sent out my orders minus the boots with the promise to send the boots when they arrived at Bambicrony. I am overall happy with the quality of my dolls, but in comparing mine to yours or even mine to bronzephoenix's yours and hers are totally unacceptable.

I hope you are able to get the problems remedied quickly and to your satisfaction. I have to say I am thrilled to see others standing up for quality in these expensive dolls and I really hope it makes a change happen.

 

Although imperfections and minor issues are something that one has to live with when owning tanned dolls, I personally say this is NOT acceptable. I do fully understand many of the people who say welll tanned dolls have issues and stuff, but I'm sorry that is just not good enough. I own three tanned dolls currently, two of which were from a much cheaper company than bambicrony and one of which the company themselves advised me NOT to get as there are many issues associated with that colouration.

My light tan ResinSoul boy is perfect! You cannot see a single imperfection on him, and trying to see where they sanded his seams? Forgot about it. You can't.

My dark tan ResinSoul boy (which is the one the company advised me NOT to get due to a million and one reasons) is also perfect. And I say this truthfully, there is not a thing wrong with him. Even where they sanded his seams are barely noticable and his colouring is still pretty even there. His overall colour is just flawless, and there is not a single bit of marbling or anything on him.

My brown skin Kamau from Iplehouse, was made at a time when quality control was an issue with that company and yet he also arrived in perfect condition. Sure he has a few seam lines due to not being sanded, but Iplehouse don't sand their tan dolls and even those aren't bad enough to bother me at all.

Three dolls, all tanned and all different kinds of tan and not a single fault in any of them when they come from two different companies. Sorry, but no way would I put up with the state of those two dolls without making some kind of complaint or something. Good luck to you both and I'm sorry you are experiencing these kinds of issues.

 

Somehow i get the feeling that because erveryone knows tan dolls are more difficult, some companies think we should accept ANYTHING as soon as its tan, and have a much lower quality control on the tans.

 

Sakura, here is the link to the photos I took. They are in the bright sunlight so it is a little difficult to see the rubbed areas around the thigh, but you can still see that overall, except the seam lines, mine have none of the problems your dolls have.

http://www.denofangels.com/forums/s...crony-Tan-Ellen-Fullset&p=7251042#post7251042

I didn't get a chance to take any photos of Mae's body, only her face, but her body looks even better than Ellen's. Her seams lines are almost unnoticeable.

http://www.denofangels.com/forums/showthread.php?416444-Bambicrony-Tan-and-Katherine

 

Hello Sakura_H
I ordered the dolls from Bambicrony and found the problem like you. I told them about all problem with photo. Bambicrony still say like you. It's "normal" and "natural". And told not refund and exchange. You really lucky to get the refund from Bambicrony. This time i still contact with Bambicrony. And last time they didn't reply me. I really sad and worry about this. T-T