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Supia Waiting Room v4!

May 24, 2018

    1. Does anyone know what's up with Supia? Looks like questions are going unanswered. :(
       
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    2. I'm wondering also. Did something happen to the maker?
       
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    3. I don't know what holidays Korea has but lord I am getting antsy. I ordered mine the first Friday in January. I am trying to be patient but I am chomping at the bit. Pardon me while I climb a wall or something.
       
    4. Im also waiting on an answer to a question, they usually answered back within a day or 2 before so this is definitely odd :/
       
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    5. I have been wondering also, but maybe she just got the flu or something and will be back soon. I hope it's nothing serious.
       
    6. Hi Supia friends! <3 I'm ready to do a big order for my incoming Rosy (shes on the original single joint body) Do you think that Nine9 style SD13 size will fit her? I know supia SJ body is very slim so I'm assuming thats her size? Shes my first girly so I have no point of reference haha. Thanks <3
       
    7. So is there any news on Supia and what's going on? My question still hasn't been answered idk if anyone else has been able to get in contact with them? Is this normal? It's one person running the company right? So i guess things could've come up in their personal life.....but im kinda starting to panic, but ya know anxiety will do that to you.
       
    8. If the maker still does not respond by mid June I may have to report to PayPal.
       
    9. Has anyone even received a shipping notice?
       
    10. I came here hoping for some answers because I've been wondering the same for the past few days. I contacted them over two weeks ago and no reply *_*
      I put my order in (and paid for it) at the start of April so was hoping for it to be done end of June, but if orders from Jan still haven't been complete then i'm a bit concerned that this wont be happening. I hope they are ok.
      Myself and others have had the same problem with Aprilstory not contacting us regarding orders :eusa_pray:(
       
    11. Well their profile says they were last seen on here on May 20th....so only 10 days ago. But yeah questions have been unanswered for longer than that. I understand being a one person company that if something is going on in their personal life they can't pass the work on to someone else, but a notice or something would be nice so we aren't all just worrying.

      Hey everyone! Good news - Supia replied to my question! So it looks like they are back :)
       
      #11 SurgeonHandsaw, May 30, 2018
      Last edited by a moderator: Jun 4, 2018
      • x 1
    12. You should head over to the Supia Thread in the Discussions section ;)
      (I don't have Nine9 style jeans here so I can't help, and my girls mostly wear dresses)
       
    13. Yeah she responded to mine too. I almost lodged a report to PayPal for refund.
       
    14. Ah, thanks for the tip, I'll post over there! :)
       
    15. I checked my email yesterday and nothing then ran through an otome game picked up my phone and low and behold.... an email from Dolkus saying my Supia Ariel Girl was ready to ship. I am so stoked! :3nodding:
       
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    16. Still waiting on my Ariel.
       
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    17. Join with Eunice :kitty2 Hope she coming to me in September...
       
    18. Wahhhhh! My rosy is before shipping! I wasn't expecting that till at least July. Best day :D!
       
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    19. Placed an order for a single joint body on June 10th (a bit accidental really)

      Will post again when it arrives to serve as a reference point for wait times
       
    20. Hello! I ordered BabySup Seron three weeks ago. I think these dolls are so wonderful, but there are no home pictures on the Internet ... Maybe someone else is waiting for these little children?
       
    21. My Sujin is before shipping! :dance
       
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    22. Wait my status changed to 'before shipping' does that mean she'll be shipped soon?? it's only been like a month! :O
       
    23. Hi, all! I just ordered my first Supia, a Noa. I've wanted her for so long.
       
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    24. Wooo, congrats! Noa is so beautiful, definitely one of my favorites!
       
    25. From experience does anyone know what the 'before shipping' status actually means? does that mean the doll is ready to ship? I didn't get any notification or estimated date that it would be shipped so i have no clue lol
       
    26. Oh, I'm pretty sure it means that the casting is done, but if you ordered a faceup that might not be done yet. You -should- get an email when it ships (i did) but I've heard some people didn't get one in the past.
       
    27. Oh okay! I did order a faceup so i guess it might be a bit longer still. Im not even sure when my status changed to 'before shipping' i hadn't been checking it tbh but the day i decided to sure enough it had changed XD Hopefully she will ship soon! And thank you for the info!
       
    28. No problem! I know when I ordered, the faceup was about 10 to 15 days I think? I'm pretty sure Supia does their dolls in batches, because when I got mine several other people got theirs all in a row.
       
    29. discount on body? Check... free shipping? Check... Loss of self controll? check!

      Oooh, too many people are not maintaining the wait list ;) If we want to see how orders are doing, we must dedicate ourselves to maintaining the waitlist :wiggle

      Anyway, back inside, and I'm crazy
       
      #29 IngieBee, Jun 16, 2018
      Last edited: Jun 16, 2018
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    30. Yep, I second that and was thinking the same thing the other day. It was quite helpful when I needed assurance after I ordered my doll and helped me make it through Supia's process.
       
    31. LOL, yup, that's the point :D And now that I'm back, I wanna see Data :...( LOL
       
    32. My Ariel (February order) is before shipping, so maybe she'll be shipped next week? In May it didn't take long before "before shipping" changed to "shipped" :)
      And after receiving the (old) double jointed body I'm quite pleased with it and ordered one for my spare Dreaming Rosy head. So many Supia dolls on the way :doh
      Concerning the waitlist: Maybe the entries of 2015 and 2016 could be deleted? I'm too scared of it, afterwards someone might come and ask "what did you do?!"
       
    33. I didn't even know there was a waitlist lol oops. I just added a May 2018 section along with my order!!

      *edit - did anyone else order in may? feel free to add yourself :)
       
      #33 SurgeonHandsaw, Jun 16, 2018
      Last edited: Jun 16, 2018
    34. Added myself to the waitlist! Sounds like most people wait like a couple months before their doll ship
       
    35. I just looked at the waitlist for your entry and yay another Haeun!! :aheartbea and yeah, someone told me anywhere from 3 weeks to like 3-4 months?? So i guess it really varies depending on how busy they are. But average is probably like 2 months i would guess.
       
    36. @SurgeonHandsaw Haeun ftw!! God I wish mines would come in 3 weeks but I also got all the make up and blushing so its for sure gonna take longer. But I really hope it doesn't go on for 3-4 months. Just do it in 2 please :...(
       
    37. @zen0one Yassssss. Im excited for us both XD Haeun is just too beautiful. Haha right? Yeah im just waiting on makeup i believe right now, since thats what the 'before shipping' means apparently. Ive never had a dolll blushed :O its so pretty but the dolls are already so expensive with makeup im just like forget it lol. Im sure the long waits occur less often. My first doll, from souldoll, took 3 months. Its hard but then when they finally come its like YES MY CHILD FINALLY.
       
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    38. My Haeun is before shipping too, been that way for a week, so I hope she ships soon :) I paid her off on feb 20th after ordering feb 4th, and she's blank with nothing, so I'd buckle down for a long wait, sadly.
       
    39. @Rivon Ooooh yay more Haeuns!! I hope she gets to come home to you soon! I gotta be more patient haha.....but at least my doll is on 'before shipping' so it can't be TOO long. I hope...
       
    40. On my order sheet there is a delivery date, June 25th, I guess that's when they plan to ship (probably a whole batch of dolls, so all your dolls will probably be shipped the same day). It has been pushed back, though, originally it was June 19th, so they must have met with something unexpected. Let's hope that June 25th is correct :)
       
    41. Oooh weird i wonder why yours has a date mine doesn't :O But yay that's soon!!
       
    42. Am i the only one who refreshes their order status page like 10+ times a day in hopes it magically changes? :lol: why do i torture myself like this.
       
    43. Did you get an email when you were put on the 'Before Shipping' status or did you stumble upon that? Cause I was assuming the former. Should I be refreshing the order status 10+ times a day lol
       
    44. I did not get an email when it switched to 'before shipping' so I'm unsure if I will when it ships? So I just keep refreshing it every so often lol
       
    45. Welp I guess I'm also fated to checking my order status feverishly everyday until Supia ships my doll
       
    46. For what it's worth, I don't think anyone gets notified about it entering "before shipping" however I did receive one when she actually shipped. That was some months back, though.
       
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    47. No shipping notice :(
      So it's back to the standard "I wonder when it will ship?" waiting... (This was also the first time for me that there was a shipping date on my order sheet prior to shipping, usually it only appeared after shipping, which I think is better, because you don't get your hopes up unnecessarily)
      And yes, you get a notification for shipping, and no, you don't get notified when the status changes to "before shipping".
      It's also no use checking the status so often before you hit the 3 months mark, I think this is a realistic waiting time with Supia (except you bother them over and over again "when will your ship my doll?""when will you ship my doll?" ;) )
       
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    48. So i contacted Supia just out of curiosity since its been a few weeks since my status changed to 'before shipping' and i just asked like 'what does that status mean exactly?' they answered me back saying my doll will ship out next week lol. They said they gave me an estimated shipping date (but uhhh i never got one?) but that things were delayed a bit. They also said that the factory started to send dolls since last Saturday and they will be shipping out as they arrive and are inspected :) So hopefully more of you who have 'before shipping' status will get shipped soon too!
       
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    49. Congrats! :cheer You only waited 2 months-ish for your doll! Hopefully my batch will have a as fast turn-around, one can dream
       
    50. No shipping notice here either, if they're experiencing delays that's very understandable, but it doesn't stop the frustration xD I passed the 4 month mark a week ago, and I am so excited to see her and the new light tan in person!
       
    51. That's good to know, thank your for sharing this information!
      I'm close to the 5 month mark, so I'm getting slightly impatient, too XD
       
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    52. @Rivon @MuhKuh dang seeing how long you guys have waited i feel bad that i even bothered Supia :frownyblush: although i wasn't trying to pester them, more so just wanted to know what exactly the order status meant. I wasn't expecting them to say they were shipping it out next week. I hope you both get your dolls asap~
       
    53. Got a shipping notice! :dance
      Ok, next up: customs :(
       
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    54. I got my shipping notice too! I am so jazzed! I have her faceup artist waiting to receive her, now there's a chance she can be finished while we still have summer here and I can get some good outdoors photos! What a great saturday :D
       
      • x 1
    55. Hey guys, I ordered my first SD doll Emma (smokey face-up) from supia a couple of days ago! I'm super excited :celebrate
      I hope the waiting times aren't too long but they just had an event so It will probably be a long wait. Does anyone know if the eye and wig add on are random?
       
    56. Yup! Wig and eyes are randomly selected
       
    57. Hello everyone! Dropping in to see what Supia wait times look like :)

      I just placed my order for a Light Tan Skin Hael w/ SmokeyB Faceup on the 60cm double jointed body.

      I have owned 2 normal skin Supia Haels in the past, I cant seem to stay away LMAO!
       
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    58. Last week Supia told me my doll was supposed to ship out this week but it never did :(( Im getting so impatient urgh Im the worst at this lol but it's the only thing i have to look forward to right now :atremblin
       
    59. They're probably still working on the face-up, maybe it's too humid over there or something. 2 months waiting time is a real treat ;)
      My second Fabruary order arrived yesterday :)
       
    60. Yeah true, it could be weather related. I just get stupidly anxious when they say they'll ship it and then they don't i start thinking what went wrong D: And yeah i know i shouldn't be so impatient. That's a LONG time holy cow. But im glad it got to you finally :))
       
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