Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free! * What did you order? * When did you order? * Did you order directly from the company, or through a distributor or dealer? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? * Would you buy this company's products second-hand?
Thought I'd start a feedback thread for anyone who has purchased from this company. * What did you order? A wig and an outfit * When did you order? On december 29th * Did you order directly from the company, or through a distributor or dealer? Directly from the company * How was the communication? It was excellent. * How easy was it to pay? Very easy~I used the company's Paypal address to send payment that way. * How long did it take to ship? My items shipped the day after they received my payment. * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? Yes, exactly. * Were you satisfied with the product? I am. The outfit is adorable and the mohair wig is very high quality. * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? Yes, I would. * Would you buy this company's products second-hand? Yes, I would.
* What did you order? 25 cm Haroo, a wig, and several outfits * When did you order? December, 2009 & January 2010 * Did you order directly from the company, or through a distributor or dealer? Directly from the company. * How was the communication? Excellent. * How easy was it to pay? Very easy. * How long did it take to ship? 3 days, doll and outfits. * Was the quality appropriate for the price, in your opinion? Yes, very appropriate. * Did the item look like the sales pictures? Exactly alike. * Were you satisfied with the product? Very happy with everything! * If you weren't satisfied, how did the company solve your problem? Never unsatisfied but there was a mix up on the outfit I ordered and they were very good communicators and solved the mix up. * Would you order from this company again? Yes! * Would you buy this company's products second-hand? Yes.
