Hello and Happy New Year to all, I have been wanting to order from Serenadedoll through layaway but their website and Q&A seems really sketchy. It seems like it has been taken over by spammers or hackers potentially, I honestly do not know. My second "dilemma" is that the only other dealer for Serenadedoll that I could find seems to also be all over the place which is Dolk. My question is to anyone out there have they ordered a doll recently through Serenadedoll and how was the overall experience?
Sorry, I also just want to state that I am not trying to throw the companies under the bus or anything but, the feedback from customers seem overall bad despite having complete orders.
They are definitely still around. Their website is sketchy AF, but they will respond to email! That said... I ordered from them a couple of years ago, and it was such a headache. They took a long time, promised delivery dates that came and went, and some of the items I ordered weren't in my order, and that took more time. I did eventually get my order. On BJD Addicts, another buyer who purchased after I did experienced a similar purchasing experience. I can't say it was overly bad, but it was just... so-so? Clover Singing can purchase Serenadedoll, but there aren't any discounts, and in some cases, it may be more expensive than buying directly from Serenadedoll. I genuinely think that Serenadedoll isn't focusing on dolls as they did before. I completely understand why you don't want to go through Dolk either. Depending on who you are looking to buy, perhaps there is one available on FB/IG until you can get DoA marketplace access? There are also a couple of legit dolls that pop up on eBay as well. Serenadedolls are honestly gorgeous, and I wish they were more active as they were back then!
Thank you for replying, honeyedbiscuit! I just didn't know what to make of the mixed reviews or the lack there of. On a side note, I totally agree with you! I also wish Serenadedoll was more active. I could only imagine what their designs would have looked like by now and in the future, they have such great concepts and art. Their bodys and sculpts are amazingly unique! The first doll I have ever seen of theirs was Suu, and shes been on my wishlist for ages at this point. So, for now if I can I am looking to try and see if I can order Suu and then nab some of their other sculpts down the road, if possible. I need to try to get MP access, but I never really feel like I am active enough to apply, despite meeting the qualifications for an application ... Just a procrastinator even in my hobbies lol. Thanks for giving me some reassurance, honeyedbiscuit!
@Deifilia you are very welcome! Some good/bad news, but Suu is hardly ever up for resell because she is arguably one of their most favorite dolls. I think I've seen Suu come up once or twice over the years, so you won't have to worry too much about missing her secondhand. (Also, I think painted eyeball Suu is off topic for DoA, but you can post photos of her in the OT section if you decide to get that version!) I would shoot Serenade an email and see how it goes from there. I'd also check with New Clover Singing/Christina to see the price on the dolls. It may not be much more expensive, and she can communicate with Serenadedoll if the stress of going back and forth is too much. I have a Joan and an open eyed Nun. I really should play with them again! Every time I see a post about Serenade, I'm always so enamored to see their creations again. Good luck to you on acquiring your Suu!