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Customs Scoop on the packages arriving in United States & delayed from all of Europe

Jan 19, 2011

    1. I feel especially lucky, reading the experiences in this thread. I just bought a mini from someone in France, and she was delivered to-door in about 5 business days, way before I would have even thought to check for progress!
       
    2. Yes donot worry it is still on going.. we still have some people posting this thread that are still waiting.. I had the same thing as did others. US saying they didnt have yet.. other country saying yes its in US but not let in yet. so I suspect there is still delays in Customs while they sort everything thru. Later mailed packages from EU seem to be doing better as far as getting in faster. but if your package was one of the ones caught up in Customs backlog it can take awhile even still. .Some they are requiring extra paperwork on from the mailing post office before letting into the US.. so just hang tight. so far mail is moving some packages are just a bit delayed.


      I suspect that package from France had all the correct paperwork .. Now that they know what is required for quick entry to the US. they are making sure the packages have everything in place to make a speedy entry thru customs
       
    3. there wont be any updates on registered or first class parcels.. as the only update you will get is after its delivered. and funny same thing is working priority shipped as well
       
    4. Processed through Sort Facility, February 17, 2011, 7:36 pm, JAMAICA, NY 11430



      Hugest sigh of relief EVER!
      ;3; my baby's almost home!
       
    5. Congrats Knibitz : ) It's always great news hearing a parcel has made it home.
       
    6. Tenshi I will be saying a prayer we here good news from you soon.. Let's keep this thread going, till everyone that is still waiting gets their parcels : )
       
    7. Congratulations, knibitz!!

      No news about my package from November yet. I'm still waiting ò__ó
       
    8. No change here, and no word from my seller about what she might have heard from her post office. I guess they couldn't tell her anything.

      Oh well. There's always next week.
       
    9. And more good news!!! :D My package from November arrived in one piece!!! I can't believe this nightmare is now officially over for me!! What a relieve!

      Now I hope all of you with packages in waiting receive them soon, dears!! I'll be here until everyone have them, to support ò__ó
       
    10. Fantastic Shin now you can relax a lesson for all what happens during Xmas time with shipping ,though I guess this year was especially worse with the new rules from the TSA being imposed leaving countries scrambling to get things in order correctly. Hugs to all still waiting keep the faith I know I have it and still beleive everyone will get their packages soon..
       
    11. I am delighted for you Shin, as a seller this has been a total nightmare for you ((hugs))

      No news on my parcel at all; I am giving up now and next week I am going to send another 'Christmas' gift to replace the lost one

      If the first gift ever does turn up I will update here :(
       
    12. Thank you, dears!

      Oh, Jane, that's so frustrating. When did you ship your package? It's weird it hasn't arrived yet T_____T
       
    13. Thank you Shin.
      I posted around about 17th December, I knew that was too late really for Christmas but I have never had a gift go missing before :(
       
    14. Oh, that's weird then. I sent a package on the same date or nearly the same and it was delivered last week. Let's hope next week you have news. Have you claim it?
       
    15. I think I can join this thread :( I sent a small package at the end of January and it has not arrived yet. The tracking has not updated since it left this country. Since this was a swap, and I have received my package weeks ago, I'm really sick about this.
       
    16. Oh, my, Stella, you're having problems with shipping from the end of January? That's weird, it's supposed to be fixed now T__T
       
    17. Yes! I agree Shin *_*
      This news has really frightened me, as I sent a package to the USA just yesterday

      But this time I made sure I had tracking.......
       
    18. my boy arrived today, completely unharmed and unopened!
      Could mean that they're really caring about the "1lbs" thing, or that the snare is over.
      Hopefully it's that they're done! Best of luck everyone!

      I'm about to go through this again >_<
      My CH order just arrived to my leader in the UK (same person actually) so she'll be shipping my doll out soon.

      So I may be back with you guys! *hugs*
       
    19. Knibitz, congratulations! At least your doll arrived in perfect conditions!

      Jane, I'm the same as you, I sent at least 2 packages to the US recently. They all left Spain correctly. I hope they reach their destinations correctly too >.<
       
    20. My dolls tracking from Spain has said the "Origin Post is Preparing Shipment" Since about the 4th of this month and it still hasn't changed :(

      Is this normal? I'm getting worried.
       
    21. Sadly, once the package left origin country, USPS never updates the tracking number until it's "arrival at unit" or directly you receive the package in your house. It's been always like that for me and for everyone here in this thread T^T
       
    22. And my tracking says...

      "..........has been passed to the overseas postal service for delivery"

      Lets hope this packet gets through with no problems *fingers crossed*
       
    23. Good news Jane. that means its almost there.. : )
       
    24. I'm still hearing about packages that are delayed even sent in Jan.. so I think Yes there are still delays out there. Dont worry so far nearly everyone here has received or what they sent has arrived.. just long wait times.. Still waiting to hear from tenshi about her doll body making it in... Everyone lets send a good thought that we hear something soon on that.

      Mail is moving but it's still slow.. so those of you that are waiting on Jan mail I wouldn't worry too much it does seem to make it eventually
       
    25. Thank you Sha, I really want this packet to get there quickly this time

      Thank you so much for starting this thread ((hugs))
       
    26. No change here, and my seller hasn't written me back either, not even to say that there's no news. It's so frustrating. I know she's probably tired of dealing with it, but I really don't like being left dangling. She's my only chance of getting a refund, and of finding out what's happened. The recipient of the package can't do anything.

      I've started shopping for a replacement doll body. I just hope I can get my money back eventually. I know I won't get my time back. :p
       
    27. Thanks, Shin, hearing that statuses never update helps, and it's kinda good to know that the parcel will probably be delivered at some point. I do know that I won't try to send anything to the US again until this is really, truly fixed.
       
    28. Tenshi did you purchase from DOA member. If so start a page for her here on DOA.. she/he should be responding to your requests, regardless she/he is the one that the insurance refund will go too. I would expect her/him to keep up to date with you on this regardless she is the seller and you didnt get the doll body yet. thats not right they arent getting back to you on this matter.. I cant understand why they cant locate this package. over at Customs or USPS.. It obviously was in the USA already. your seller needs to find out about the claim because by now they should of heard something..
       
    29. thanks Jane . this thread kept me sane when I was waiting on my girl for such a long time. I am forever thankful to each and everyone that posted here it kept me going I know that.. the best news now would be that everyone's package is accounted for and we can finally close it.. but not until tenshi and anyone else waiting still has a resolution of some sort and or gets their package..

      : )
       
    30. Based on my own experience sending a package to ShaDrouet, now USA shipping is going alright. Not as fast as before, but definitively in good time for deliveries. So hang in there, everyone! I'm sure all of you will receive your dolls / stuff!! >w<
       
    31. Shin and Sha you were correct to tell me to be hopeful!!!!!!

      My Christmas card and gift arrived at its destination today!!!!! :dance

      I am over the moon about this, and I hope this will give hope to other people who didn't use a tracked method of postage for what in all honesty was a Christmas card!

      And mark this: there were NO postage marks/date stamps on the packet at all, from either country....how odd!

      But my friend has her Christmas gift at last........she was not forgotten!!!!

      I too will wait here until all packages arrive.....thank you so much everyone for just being here ((hugs))
       
    32. Oh, Jane, congratulations!! What wonderful news this morning! I'm so happy!! :D
       
    33. Thank you Shin, I now hope that others will be just as happy soon :3nodding:
       
    34. Congrats Jane! I'm so glad it made it, especially as it was a handmade thing!

      (My seller put in a claim today--I thought she already had, but I guess it was just a trace before? Hrm. Anyway, I hope I'll at least get a refund.)
       
    35. Isn't putting a trace on something the same as a claim perhaps what it means is she can now be refunded on the Insurance since it's been over the amount of time it would of got to you. Keep us posted

      Dear Jane so glad it arrived safely. sometimes you just have to wait a bit things were so wonky there for a long time and I suspect still are..

      I will keep checking back for word on your packages outcome to Tenshi : ) still hoping it shows up
       
    36. I really hope that Monday brings good news for you Tenshi
       
    37. Me too!! I'm still here to read every and all packages reach their destinations. I'm sure you all will receive it, specially Tenshi. I hope your seller says something soon, dear T^T
       
    38. Thanks everybody for your good wishes! <3 I totally dreamed last night that my package had turned up (about the fourth time I've dreamed that, LOL) and I was hoping it would mean good news, but my tracking still hasn't changed. I do hope this week gets me some resolution, though.

      Back in the thread I started for info on Carry On Cash, someone else is having problems with package delays. It turns out that in spite of the steep price, it really isn't an express service at all. True, my parcel is stuck somewhere between US customs and me, but it still took it a month just to get that far. And since it's not express, calling customs doesn't help me. So I would really have to warn people off of using that service in the future.

      What's depressing about all this is it's made me not want to fuss over my dolls or take pictures of them or anything, not for months. Since I put them away for Christmas I haven't had them out at all, and that's just not like me. Our place is too tiny to always have the whole crew out (which is why that only happens at Christmas) but usually I'll rotate one or two on display for a week or so.

      Phew. Well, we should finish our layaway on our Dearmine kitties at the end of this month, so maybe that'll cheer me up.
       
    39. I totally know how you feel tenshi I had no desire to do anything with my other girls the whole time I was waiting, I guess it was dolly depression I dont know, but I can so totally relate to what you mean when you say this. It is upsetting to have to deal with the long delay of a parcel it pretty much rocks your dolly world so to speak.. HUGS.. I hope this is resolved soon. I still think the doll body got stuck in customs. regardless your seller should have or will hear something really soon
       
    40. I am so sorry you feel like this tenshi (and did Sha) ((hugs))

      I don't know what to say to help
      When I had a doll take three months to arrive from Canada once *_* (I truly felt I had lost her) it just made those I already had at home more dear to me, and I hugged them closer.

      I really do hope that you have good news today tenshi ((more hugs))
       
    41. My doll head has been stuck in customs for 26 days now :( I really hope he comes through soon.

      My friend is bringing the body I bought from her for him down on Thursday and the poor thing is going to sit without a head for probably a long time :(
       
    42. The number one reason they get stuck in customs is there is usually something customs needs off the paperwork from the sending post office before they will alow it to go thru. Least that seems to have been the case with other parcels coming from abroad. I would say they are just waiting for what they need and then your doll head will be on to you.. As for Tenshi I think her doll body is stuck in Customs as well, with a false notice that it was out of customs. something that has been happening alot lately. Hang in there guys the best you can do is have the seller put in a claim and wait it out. At least you know you are not alone not that it helps but it does explain what's going on and why these parcels are late.

      Wishing some luck that all that are awaiting get their parcels soon
       
    43. And I can just add my hope that it is tomorrow that brings good news :chocoberry
       
    44. Wow! I have a status update! My package is now in CUSTOMS. After more than a month of limbo >.< Seriously, the Dutch postal services are crappy but this is a whole new dimension. Good grief.
       
    45. Today was disappointing. :( I saw the mailman drop a package at the mailbox and I was hoping it was my package finally. Turns out it was just something my dad ordered from China on Feb 17th while my package from Spain sent on Jan 26th hasn't arrived yet and no word on it at all.
       
    46. Rikka is it insured w tracking? Anything registered wont track after it leaves the country till it goes out to you from your post office. there was alot of back up from Spain though smaller packages sent after Feb have been fairing better time wise.. packages over a pound I think are still experiencing delays. its rather hit and miss but alot are getting stuck somewhere before being allowed in.. I hope your package arrives soon. have faith so many of us have been thru this weight and some still waiting
       
    47. Glad to hear im not the only one waiting. I bought a kalix from poland and it took a week from poland to release him from customs and now he's in us customs...for a week now...its sucking since I paid for ems and normally he'd be here by now...
       
    48. Hold on, everyone!! I'm sure you'll have news soon / received your packages soon!! ò__ó

      Congrats to those of you who got updates finally!!
       
    49. ((Double post, sorry >.<)).
       
    50. A new day and hopefully some people will get their packages.
       
    51. The parcel I sent recently to the States arrived today, so February packets from the UK are getting through okay.

      Hang in there ((hugs))
       
    52. Nothing this week. ;_; It's been 73 days since it shipped. *_* Almost 50 days since it hit customs.

      maybe next week...
       
    53. shaDrouet, I'm so sorry I didn't see your post sooner! Yes, it is insured with tracking. The sender went to the post office yesterday and was about to file a claim for it as lost and then all of a sudden the tracking updated and they said they have already delivered it to me - yesterday, in fact. When I was home all day yesterday and today and there was no package delivered and no notice of a package, either.

      I'm hoping it really is at my local post office and not just a mistake. Or worse, that it was maybe delivered to a neighbor by mistake who choose to keep it! :o That would be horrible, I sure hope that's not the case. I'm about to run out to the post office to check now, wish me luck!

      I'll keep my fingers crossed you all hear news of your packages soon, too. Specially for you, tenshi_no_korin!
       
    54. So it is in customs-try to hang on to that.
      it is not lost


      Wishing you luck!
       
    55. Thank you so much! :) It was really true! The post office did have it and I received my package safe and sound, I am so delighted now that this ordeal has finally come to an end. I wish for a swift end to these troubles for the rest of you still waiting as well~ :aheartbea I will be keeping up with this thread until everyone's packages are home safe. It really does seem like the mail is moving more reasonably at this point, so stay positive!
       
    56. My package arrived! The tracking info claims it was in and out of customs in 1 day, with no indication whatsoever where it was between Jan 31st and Feb 28th :/ So I don't really believe this is entirely accurate.

      I'm just so relieved it arrived!
       
    57. Oh what wonderul news to wake up to!!!!

      I am delighted for you Rikka and Stella

      Now we need the rest to make it through, hang in there everyone :whitetruffle
       
    58. Congratulations for the arrivals of packages, Jane & Stella!!! :D I hope those awaiting have their deliveries soon ò___ó
       
    59. Got an update on mykalix it is now outbound out of customs after beinginboumd into customs for a week
       
    60. I had a doll sent from a seller last week, and was wondering why I was not getting tracking updates. Now I know why lol. The doll is through customs and is almost here. She should be in tomorrow. At least I know now why I was not getting the updates X3 I was checking it like crazy!
       
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