Hi all mom just curious to know other’s experience ordering from rrabit? I ordered an adorable jirai kei inspired set from their site a while back and it shipped out however the tracking is still showing that the courier received it in hong kong. It’s been 20 days now and I’m starting to get a lil worried Had this been anyone else’s experience? Did that order end up showing up? I’m not sure what I should do… I really hope it isn’t lost I was so excited
I've ordered from them twice and received the parcels without any problem. Do note that the holiday rush is causing a lot of shipping backlog, as I have a parcel from Korea that's currently experiencing delays. If you're worried, you can always send them an email to see if they could follow up with the post.
I've ordered from rRabit, and tracking drove me nuts. It didn't update forever, and the recipient told me their items arrived before tracking updated. I would recommend an email to rRabit too, just in case. You just never know with customs, but also yeah. The holidays are in full swing. The recipient loved their items, by the way. They said the quality was outstanding.
I didn't have issues like that when I ordered from them in October of last year (my order arrived within a week or two), but I have had mail issues when ordering from other Hong Kong-based shops, so it might be a postal issue... It doesn't hurt to send them an email just so they're aware in case there's a problem!
I have had the same experience. It's been a couple of years, but their shipping was always slow for me. The last time, it took over two months to arrive. I did get my stuff. It just took a lot of waiting.