I finished paying off my layaway on January 25th and I had an email asking me to tell them whether I wanted assembled or I assembled shipping. I replied that I would like a quote for both. I’ve heard nothing since. I’ve emailed recently twice to ask for an update as it’s now June but not had a reply which surprised me as they replied really quickly any other time I had questions. Is there anything going on with Souldoll that I should know about? I know the doll may still not be ready to send out but it’s slightly worrying that they haven’t replied to my email just asking for an update.
Hello! I agree it's weird soul doll hasn't replied. I would recommend posting on their q and a board. I hope you hear back soon! Product Q&A - SOULDOLL
Thank you. I have posted on the board and it has been viewed but no reply yet. I’ll check back later today.