Planetdoll Feedback [2010]

* What did you order?
Mini Riz
* When did you order?
December 2010
* How was the communication?
Good
* How easy was it to pay?
Easy via paypal
* How long did it take to ship?
Doll received January 2011
* Was the quality appropriate for the price, in your opinion?
Excellent quality for the price
* Did the item look like the sales pictures?
Yes, the same
* Were you satisfied with the product?
Very happy with doll, well packaged and wrapped and nice resin
* If you weren't satisfied, how did the company solve your problem?
n/a
* Would you order from this company again?
Definitely
* Would you buy this company's products second-hand?
Yes but would probably order new as this transaction went so well

 

* What did you order?
PD Mini Elf Renee in Tan skin

* When did you order?
24th December 2010

* How was the communication?
I bascially had to contact them via their Q&A board everytime I had a query. I didn't receive any notifications of order, payment confirmation or shipping. I had to chase them up about that each time. I also had to ask them for the tracking number. And they did usually take anywhere between 2-4 days to answer a query.

* How easy was it to pay?
Easy enough with paypal.

* How long did it take to ship?
It shipped on the 29th January. I was told the 24th January but when the order status remained unchanged, I chased them up about it.

* Was the quality appropriate for the price, in your opinion?
Yes I think it is. The resin is a nice matte quality.

* Did the item look like the sales pictures?
Yes it did.

* Were you satisfied with the product?
Yes for the most part. I seem to be having a minor problem with the headcap but it's not a big enough issue I think to bother with. And because of the difficulty of getting in touch with them straight away, I'm not really wanting to bother.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I don't really know to be honest.

* Would you buy this company's products second-hand?
Yes definitely if it was a doll I was wanting.