Payment Paypal Fee Question

Though I'm not sure, but it is always best to ask through pming them because sometimes it's possible that they just forgotten to put it in : ). It's better to make sure than just assume that they'll pay for it. Good luck!!!

 

The seller SHOULD always take on the fee and in most countries, it's actually against paypals ToS for them to ask the buyer for extra monies to cover such fees, however some people like to push that and make their buyers pay it. It's up to you which sort of seller you shop with, personally, I never buy from anyone who demands fees on top of the purchase price.

 

Exactly what Lulu said.

 

Personally, I'm a horrible person and would just assume they would pay for it. If they were so obsessed with you, the buyer, paying for ppfees, they'd make sure it was written in the sales post. That way, when they complain you didn't pay extra, you can reply with "You misled me by not putting it in the sales post - it's not my problem, but yours."* Therefore they broke the contract, not you.

*Admittedly, I get quite pissy when people ask for ppfees, as Lulu said, it's illegal and unfair to the buyer. We buyers shouldn't have to pay for the privilege of sellers selling through paypal.

 

I always assume the seller doesn't charge paypal fees unless they state upfront that they will charge the fee. And I don't buy from sellers who charge paypal fees, because it's against the TOS and I find it really obnoxious.

If I'm discussing buying an item from someone and they turn up after I've asked about the item and announce that the total will be X amount extra due to fees I generally just back out of the transaction.

 

Hmm, how to say this? Of course I would like to pay less for stuffs! And I do think a sensible seller would price an item with the PayPal fee in-mind, so they know when they get a couple of dollars less, that was the price they were aiming for.

But if it's something I want and they state up-front about the fees, I am typically quite sedate about it, I just don't want it sprung on me.

.hlp

 

Everytime I'm asked to pay for the paypal fee, after I receive the item, I call up papyal customer service and report them for asking for the fee, providing them screen shots of the messages that the seller is asking for them.

The only exception is group orders, splits and/or limited hard to find doll-heads.

This way, paypal is warned who's breaking the rules.

I think that everyone should report sellers who are asking for fees off of e-bay website sales and such.
(If they don't' do it on Ebay why should DoA's marketplace be the exception?)

 

I don't think that sellers should charge paypal fees to the buyer personally but would like to point out that Paypal's newly updated Terms and Conditions says that they do not care whether the buyer or the seller pays the fees. Just giving a heads up in case people see this thread and think they can report to paypal when someone asks on their listing for them to pay the fees in general. Note though, some selling sites/forums still see this practice as unacceptable and asking the buyer to pay the fees can get you banned in some places. So if you're someone who plans on charging pp fees on things you sale, you may want to double check the [site your selling on] rules to make sure it's not prohibited.

But I am in agreement with the others here, I don't think sellers should ask for fees. If they must ask for fees they should just factor it into the price of the item to begin with. And asking for fees AFTER the sell has been made even when the buyer was not aware they would be asked to pay fees is absolutely not okay and I would agree that someone doing that practice should be reported to paypal. To me, agreeing to a sale and THEN asking the buyer to pay fees is basically just trying to squeeze extra money out of someone.

 

As far as I know, this only occurs with Personal Payments, and not with Payments for Services/Goods. You're right, Paypal doesn't care as long as they get paid, but this page shows that if you are the payer in a commercial transaction, you do not have fees, but if you recieve payment, you have fees. The User Agreement: Fees section agrees - Buyers do not pay fees.

 

I don't think a seller should charge the buyer for fees when the buyer is already paying for the item and shipping. I think it's a little unfair. Not to mention, against PayPal rules for buying goods. Also, asking to pay personal payment is dangerous as well because if the seller flakes, there is nothing a buyer can do to get the money back, since it was given as a "gift".

As a buyer, I often avoid buying from those who charge fees, unless I REALLY want the item and can't get it elsewhere. As a seller, I never charge fees, I just set a price as to what I want for the item and include the "fees" in that amount. Although I DO truly appreciate a buyer using personal payment or paying fees, I will never require it. I want my buyers to be confident in buying from me.

 

As a seller, I don't charge fees, though I really appreciate it when buyers offer to pay them on their own accord.

As a buyer, I have nothing against sellers who charge fees, and I often offer to pay the fees myself if the seller doesn't ask. The only thing that irks me is when you settle a transaction and agree on a total with shipping and then they're like "OH YEAH and you can send this amount PLUS fees to my paypal - here's a fee calculator, go calculate it yourself and send me the total". That's kind of like, um, a) I expect you to be upfront about the fact that this total we agreed on isn't actually the total, and b) you're the seller, and it's your responsibility to ensure that I'm simply given the correct total to deposit into your account. It's really in YOUR best interest.

Other than that, the way I see it, buyers get MANY more benefits from paypal than sellers. I mean seriously, as a buyer, you get the privilege of NOT having to run down to a bank to make a money order (for which you'll have to pay) and send it to the seller (for which you'll have to pay AND ensure it gets to the seller) or arrange a wire transfer (for which you'll also have to pay) AND you're basically almost always guaranteed protection because Paypal is heavily slanted towards buyers, especially in non-ebay transactions. As a seller you're screwed if you get a scummy buyer, and it really doesn't matter how the buyer pays you - paypal, wire transfer or money order - you still just need to sit back and check online for the payment, maaaybe go down to the bank once. I understand the sellers paying fees if THEY received extra protection from paypal that would resist unauthorized chargebacks or whatever, but that's not the case, and as such it really isn't fair.

 

PayPal DOES protect sellers. See Section 11 Protection for Sellers in the PayPal User Agreement.



Regarding requesting personal payment to be used for goods, see Section 4 Receiving Payments, paragraph 4.1.

Regarding charging fees, see Section 4 Receiving Payments, paragraph 4.6, and Section 8 Fees, paragraph 8.1.a

Requesting personal payment or charging fees are violations of the PayPal Agreement, a contract which the seller has agreed to. If a seller is unscrupulous enough to violate that contract, what does that say about their trustworthiness in any transaction agreement (contract) they may have with you?

 

Actually, sellers do get the bigger perk when using Paypal. Paypal allows anyone to receive credit card payments, which isn't the cheapest thing in the world to set up, especially when you would be forking over the money to do so for a minimal number of transactions.

It costs a store money every time they receive a credit card payment for their transactions, and it is why I have always believed sellers should cover the Paypal fees.

 

Normally if it's listed on the sales post that they will charge paypal fees, then I guess I will just have to agree to it. Since it is done to me I simply list on my sales thread that I charge paypal fees unless they're paying with US bank payments through paypal. basically those who qualify technically gets a discount by not paying for paypal fees if they send paypal balance or bank payments. So technically I am giving the person the chance of a paypal fee discount if qualified. Sometimes I get annoyed with fees because despite me paying in paypal balance or bank payments I still have to pay for the fees. those I think I shouldn't pay since I am going through the trouble of paying upfront. but then again if i had to pay in money order i will have to go through a lot of trouble to do so. so that's how i can feel okay with it. but definitely do not want to be sprang up with paypal fees in the last second. however if all sellers stopped charging paypal fees, i would do the same. I just go with what the trend is. Normally I am the buyer. But I guess if I do increase the price slightly to cover the costs, I wouldn't have to do all that math and explain the discounting portion of it. maybe i should consider doing that, simply so i don't have to figure all the costs and keep illustrating it.

 

Yeah, Paypal offers seller protection - on two of about 10 possible scenarios. If you follow all of their procedures to a T by sending items with tracking, insurance and signature confirmation to a confirmed buyer address. I know it would make sense, if it weren't for the fact that a lot of buyers refuse to pay for it AND certain buyers simply do not have a confirmed address, period. And if you're not a resident of the USA, shipping from your confirmed USA address? You get zero protection, regardless of what you do. It's one of the basic requirements for eligibility. (Or so it says in the agreement. Not too sure about how this actually works)

As for being able to accept credit cards - that's a fair point, I suppose. However, isn't it as much of a convenience for the buyer? They can just quickly punch in their number instead of having to get something physical from the bank, and actually having to make a full withdrawal plus all associated fees, while charging a CC gives them a bit more breathing room in terms of leniency of payment.

Like I said, I pay the fees as a seller by default because yes, it sure is convenient for me as well and yes, it's against the TOS I agreed to and I don't like breaking my agreement (and hell, it's not really that much either, all things considered), however I think the reasoning and justification behind it being oh-so-convenient for the seller is bull. It's just as convenient for the buyer, if not more. I mean, okay, account fees and all that, Paypal can charge whatever and whomever they want and we can either agree to the policies or boycott the company. I'm not trying to contest that. But I don't think it makes any kind of sense for people to start being all OMGBBQ sellers MUST pay for the privilege to use! When it's a privilege for pretty much everyone involved.

 

But sellers pay the fees in brick and mortar stores as well. Discover Card does not charge me a fee to use their credit card, in fact they pay *me* money. So long as I make sure to pay off my balance in full each month they don't make a penny from the money they temporarily "loan" me. However, my favorite ice cream place pays a fee to Discover for the privilege of being able to accept this card and get more customers than they would be able to get otherwise. That is why being able to accept credit cards and accept International payments benefits sellers more. It gives them a much larger customer base than just those people who would be able to pay via cash or check and lets them become convenient so that buyers are more likely to purchase from them.

 

The only time anyone should charge the fee is when they're hosting a group order. The host should not have to cover everyone's items. Otherwise, I work the fee into the item when I sell it, or into shipping. That's what I think, anyway.