Resolved Paging Zelinas - Resolved after 2 years

Zelinas was last on the forum on November 10 and is now being Paged.

 

I'm also in this split and it's only for the wig but I'd also like to know what's going on?

 

I'm also in the same situation!

 

I'm also in this split for a full doll and would really want an update at the least or a full refund. I've been in a split with her before and never had a problem so I want to believe that it's just something with Soom being behind but I'm getting worried and I have a lot of money in this split.

 

I'm in this split as well-- for the fantasy head (faceupped), hands, and feet. I've noticed a batch of Turb/Roxen orders come through the Box Openings thread and am hoping ours was in that influx.

 

I'm also in this split and I paid full cost in may.
I'm not a bad person, but any problems of the organizer do NOT concern me. I need my stuff.

 

I was in a split for a soom sweet witch and have gotten verturaly no information science October. Is she ok or did she take the money and run?

I'm waiting on the human head and outfit paid in May. She said it was paid off. How will I get my money back what do I do?

 

I'm also in the split for the Sweet Witch's horns and eyes. I wasn't really concerned until I saw this thread. I'm still not EXACTLY nervous, because Soom seemed to take several extra months to ship some of the dolls from the Little Gem Free Choice Event, and they did eventually arrive, but the fact that other people are also seeking Zelinas, plus the fact that she hasn't been on the forum recently, makes me begin to worry. I also saw some of her dolls posted on the Marketplace as "moving and can't hang on to all these dolls" sales. What if Soom shipped them to her old address?

 

Any news? She's got a doll on layaway with me, and she missed her last payment.

 

So what do we do? If we paid in April? I have all my recipt's saved I know it's to late to file a claim? What's going on?

 

Here's the threads for the sweet witch

http://www.denofangels.com/forums/showthread.php?574057-SOOM-Sweet-Witch-Ordered

 

Here's the thread for the Turb and Roxen split:

http://www.denofangels.com/forums/showthread.php?577211-SOOM-Turb-amp-Roxen-Split-Full!

I think she was trying to work with us on it, so I don't think she took the money and ran, but her lack of contact is very concerning. She's apparently going through a hard time right now, and I'm a little concerned that possibly our orders were bundled together with the Sweet Witch one and that parcel may have gone to the wrong address. It's too bad we can't contact her for order number information to ask Soom ourselves.

 

I just kinda wish she would have showed us the proof that she ordered the doll...a recipt or something...

 

Hello, I'm not sure if this will help or not but I believe her eBay user ID is zelas*goth-lolita*fox you may want to try contacting her there since I see she currently has a listing up and several in Completed Items.

I saw she had a SOOM Sweet Witch head listed on eBay towards the end of October.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=300997169477

From the description it's clear she did not have the doll in her possession at the time of the auction.

 

Not part of either split, but if you go search on the ID Zelinas on the Soom site's QA, she posted last on 5/17 and 5/21 of this year, the title of the 5/17 post was Layaway and the title of the 5/21 post was Payment. Perhaps, even if Soom won't give out details of another person's order, they might at least confirm if the orders are in trouble, or exist properly? If this needs to be removed, please do so mods, sorry!

 

Am I aloud to post her real name up here? So someone can find her...I don't know what to do in this situation and I just want my money back.

 

Hello,

Do you have it? I really want to contact her by facebook at least and with the real name we can sue her, if we need it.

Thanks!

 

I am not involved in any transaction with Zelinas.

If you read her signature, it's clear she is going through some tough times.
Hopefully she will be in contact soon, I sent her a message on eBay on the off chance that she or a family member will see it.

I will post again if she replies. Good luck to everyone.

 

I´m getting the Wings from the sweet witch split and paid half on one month and half one month after. She did not updated the second payment on the split thread, but payment was made on the correct date and I´ve been waiting ever since.
I hope she is ok, she did said her mom was really sick and she was moving, maybe she is just overhelmed with her personal life.
Other than wait we ask soom if an order was made using her real name and explain that we are from a split and we are having a hard time contacting her. Just so we know for shure that the order was made and if it was shipped yet. Can they provide that information? A phone number would be great too. guess the phone will be hard for them to just give us... But the rest is reasonable.

 

I tried to contact her by FB, but she didn't reply Any news guys?

 

Hey what's the next step?

 

Ok guys you should get on this now before you run out of time.

I just got done filing a dispute with my credit card company. They told me to tell all you to call your card company's as well.

If the doll does come. I will reverse the dispute so I can get the doll parts but as of right now I have my money back.

 

I just dug up her email address, and sent her an email. Hopefully she will reply soon

 

I will do the same tomorrow, Vince_Twilight

 

I would call them anyway. They still fixed it for me.

 

Still no reply from Zelinas's email...

 

So I paid with money directly through Paypal and I can not claim anything. I lose my money, gosh I really want to sue her! Can we just make a group and sue her?

 

I posted a Q&A asking Soom if she even placed the orders, and if the order haven't shipped yet. Let's see what Soom has to say.

 

The good news is, Soom replied to my request. The bad news is, I'm getting a popup message telling me "please login" whenever I try to view their reply, and it won't go away, even when I'm logged in... but I filed another Q&A ticket asking why it's doing that.

 

Thank you for writing to soom, I struggle with english sometimes and rather not be me ^^"
I did a search on the Q&A board and maybe its our order number. I hope its from this year.

 

I found that too but theres no way to know WHICH order number it is

 

Slipping in again, the postings aren't listed by year, but in descending order with the most recent entries at the top and the oldest on the bottom. That order number is from the year 2011, you can tell by the order number. The first four digits of the order number indicate the year, so that's an old number. The Payment and Layaway titles are from this year; when I saw them in search results I actually scrolled back to May of this year to find them.

 

It's a little strange, because she mentioned on 10-30-2013 that she had an indication they would ship November, but I don't see any inquiry made around that date.

 

So the orders were actually placed. But Victoria can't tell me whether the layaway has been completely paid off, or when they might ship. I am not sure if "They are currently on layaway" includes layaway orders that have already shipped or not, but.. the wording makes me feel that they haven't shipped yet.

 

I told her she's been MIA for over a month, and... well, you see her reply.

 

Also apparently Zelinas's email inbox is full, so she's not getting the emails I've been sending her.

 

One of the last PMs I received from Zelinas before she went MIA she had indicated that she should be settled into her new house (she was moving) by the 1st of the new year... So hopefully she'll resurface then?


Sent from my iPhone

 

Oh, good!

One of the things that hadn't even occurred to me was, if she moved, she might not have internet now! Some internet companies literally take weeks after you schedule an appointment with them to send out a technician!

 

It's true, though she could always have gone to a Starbucks or Internet cafe also, don't most people have the internet on their phones these days?


Sent from my iPhone

 

I'm with blackpaperbag, maybe she hasn't got internet in her new home but mobile phone? or maybe internet from a friend? family? I don't know she is not in XIX T_T

 

Goodbye money and products! Can we sue her in anyway?

 

Any new?

 

Especially since Victoria did not say our orders have shipped yet.

 

I don't like the waiting any more than everyone else, but there isn't much we can do until we hear from her. For most of us, the window for chargebacks has passed. Also, she does seem to be going through a really rough patch. Once we can determine where she's living now, and if Soom ships the orders to her, we can come to a resolution.

 

Hello
I have also participated in the split of the Sweet Witch
I am totally disillusioned with what I just read
In addition we can no longer make use of paypal and my insurance will reference the responsibility with my Bank
suddenly I will probably not be refunded I am horrified by this kind of behaviour

 

Any new?

 

You know, I don't know why it took me so long to realize this but I suddenly thought to check my paypal for the deposit payment I had received from her - and I actually have her previous address! I know she's moved now, but perhaps there's a way to find out from her current address if she left a forwarding address to her new one, or perhaps at least the current owners can get in touch with the housing agent or something who might have a way of contacting her...?

 

Thats a great idea! Can someone in US check this?

 

I've already passed her address to someone living nearby, I'm sure we'll be notified if they're able to contact her