Negative Feedback Paging Pikeh

3 month ago I was looking for a Crobidoll Lance and Pikeh contacted me telling me that she would sell her Lance for 600$ to me, we agreed on a 3 month long layaway, I paid on the assigned dates and all went well.
The 1/9 I was ready to pay the last 200$ + the shipping and wrote to her that I would like to know the shipping so I could pay her as soon as possible. She didn't reply on the message and I wrote again to her 3/9 for letting her know I was trying to contact her and I still didn''t get a reply, again i wrote to her 5/9 since I saw she had been online the day before but didn't wrote to me and wanted to know what was going on and that I would want to hear from her, and let her have 3 more days to respond...
And today (8/9) I was checking on her and saw that she had been online yesterday and still hadn't replied.. this made me really broken since I feel like I have lost 400$...
I want this to be resolved and have a happy ending...

So please Pikeh write to me so I know what is going on and having this resolved without any trouble...

Thank you

-Kittey

 

A note, Pikeh was now online 10 September 11:36 AM and still got no answer from all my messages or any answer on this thread...

 

NOTE: Pikeh was now online 11 September 04:46 AM and still got no answer from all my messages or any answer on this thread...
I have now escalated the case.

I wrote this message to Pikeh Todey (11 september)

"Hello,

Now it has been 11 days since I should have paid you and I have tried to contact you several times but I have not gotten an answer from you. I even paged you.
Since I saw you have been online today to I assume you don't want to sell him and just taken the 400$ from me... I am really hurt and I feel like there are no other way than claiming the 400$ back...
So if you don't answer me by Monday the 14 september then I will call Paypal and make them draw the money back that I have paid and will show them these messages as evidence if they need it.

I will also put this on the Paged thread..

-Kittey "

We made an agreement that if I backed out she would keep the 100$ but since this is not the case were I want to back out because I dont want to buy but because she havent contacted me or anything and making me wait to pay her then I will assume it is fair to claim all 400$ back.
I have given her another 3 days to contact me... she had been online more than 5 times since the "problem" started and I would say that anybody would be able to see that they have got something in their inbox when you have been writing 5 times!

 

NOTE: Pikeh Contacted me 12 September at 04:48 AM

The message I got from Pikeh:

"OMIGOSH WOAH!!!

HOLLY CRUD I AM SO SORRY I DIDN'T GET YOUR MESSAGES.
I got promoted from temp girl at work, to full timer at the start of this month, so I haven't been on DOA at all.
What WAS going on was my sister has been using it from our family computer with my auto signed in account.
I got a message from her this morning along the lines of "Oh hey you're being paged on DOA"

I'm very VERY sorry my lack of attention to this transaction has grieved you.
Shipping from Australia for dolls is normally around $60 - $70
HOWEVER I'm happy to do a flat rate of $35 as compensation for the issues that came up with this final payment, and I'll make up the additional postage costs."

----------------
I answered the message 12 september 09:50PM :

Hello,

Thank you for writing back....
I will pay the 200$ for the doll and the 35$ for shipping with Tracking and Insurance.
But since I still feel uncomfortable then I want the doll to be shipped within 4 days and I want a message from you when you have shipped him with a tracking number I can use.
I have now Paid 235$ to your Paypal please verify this.
I hope to hear from you...

Also I will put these messages on the Paged Thread.

Thank you,

-Kittey
------------------
and today 13 september I got a message from Pikeh at 09:56 AM :

Confirming the amount was received.
He'll be sent out in the 4 days and I'll get that tracking number to you asap

------------------------

I am now waiting for her to ship the doll out and I will post here if there is coming any update and when the doll arrives.

 

NOTE: Pikeh contacted me 16 september 01:10 PM

"No Problem, he's ready to be shiped off. Can I please just get you to confirm your address that it matches the Paypal one?"

---------------------------------

I answered the same day 16 september 01:48 PM

"Yes,

J...... .....
H........... ., ...
7... .....
D......k "

------------------------------
Pikeh then answered me 18 september 01:16 AM

"[COLOR=rgba(0, 0, 0, 0.701961)]I'm having trouble getting to a post office because I work 8am to 6pm and post offices are open 9am to 5pm. Last night was was late night shopping so I had hopped the post office would be open too but that was not the case. I've asked my sister to post it while I'm at work today, and I'll msg you the tracking info when I get home tonight.[COLOR=rgba(0, 0, 0, 0.701961)][/COLOR]
[/COLOR]
[COLOR=rgba(0, 0, 0, 0.701961)]Just trying to keep you as up to date as I can."

-----------------------------

I answered 18 september 01:20 AM

"[/COLOR]Hello,

Thank you for keeping me up to date, I'll look forward to the tracking number.

Thank you,

-Kittey"


I am now waiting for the Tracking number for the doll.... I have let the "max 4 days" slipped for being nice, but I still want to point out that she broke the deal of shipping the doll out "within 4 days" which was very disturbing since I felt uncomfortable again.

 

NOTE: Pikeh contacted me 19 september 06:29 AM

"So apparently she didn't send it because she got busy, apparently.
That makes it now Saturday here and post office won't be open again until Monday.
this means I haven't made the four day deadline, so if you would are still wanting to go the rerun route, you are entitled to do so, and I'm happy to do what makes you happy. But I do have a limited edition doll packaged up with your address on it that just needs to get to a post office.

I'm again sorry for my lack of communication in this process, you have been very constant in your payments and communication, and my inattention is what's caused this issue. Again I apologise for this."

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I then answered the 19 september at 06:03 PM

"I see.... well that's sad...
Okay I will be nice and wait to monday, but then you promise me that you will ship it monday no matter what, or else I will claim the 600$ + shipping money back.

Thank you,

-Kittey"

--------------------------------------------------------

I am now waiting for her answer and hopefully a tracking number for the doll monday. She has broken the "within 4 days" shipping and she broke the promise that her sister would ship it yesterday... as you can see it was because her sister had something important to do, I will accept that this time but if I hear another excuse monday then I will have the money back plus the shipping money.

 

Pikeh contacted me 22 september 02:50 AM

"Hi there!

He was shipped yesterday but unfortunatley the internet at my house went down all night so Im sending you all the details now! He can be tracked until he leaves Australia at www.auspost.com.au/track withthe Article ID of ************ nd when he leaves Australia you can call 13 13 18 and they can tell you where he is.

Now he was sent yesterday with full Insurance and tracking at express level of shipping so I was quoted 3-7 days yesterday so hopefully you should recieve him super soon! I bumped up the shipping to express for you at no extra charge as a bit of a "Sorry this has been painful" Altogether the shipping came to $XXX.XX USD so I hope that can make everything a bit nicer for you!

Thank you for your patience and enjoy your new doll! "

---------------------------------------------
I contacted her on the same day 22 september 12:27 PM

"Hello,
Thank you, I will look forward to get him
and thank you for sending him with express, that was bery kind of you
I will contact you when he is recived

-Kittey"


I am now waiting for the arrival of the doll and will then give a quick response in here to let you know that everything is all right

 

UPDATE!

2 october: the doll is finally home.

The doll is in good condition since it was in a box, but the packing was poor around the box, since I could see into the box, I don't know if thats something that happened under transit.

The one problem there was is that the adress she wrote on the box is the wrong adress.
I was so lucky that when I called the post office to hear what was going on and heard that the adress was wrong that they were so sweet to me and helped me getting the letter with how much I had to pay in customs that they sent it with Email and helped me through another way to get it delivered.
But all this would have been avoided if Pikeh had wrote the right adress....

I would say the case is resolved but I feel very neutral and a little negative with this deal because of the lack of communication and broken deals.