Resolved Paging MarlyChu

I am joining this paging thread, as I am a participant in another one of MarlyChu's splits, for a Soom Migma Red Queen.

http://www.denofangels.com/forums/showthread.php?587371-Soom-Migma-Red-Queen

I also posted on Soom's Q&A board about my order, and I got the same reply from Soom as heidipay did: That they couldn't give me any details because I am not the person who placed the order, but that "the order is still on layaway" (Soom's exact words).

I have PM'd MarlyChu with no response, since she has not been on the board. I emailed her on March 6th and got a very quick response. She said that the dolls are paid off, and that she would post on Soom's Q&A board on Monday because she was out of town for the weekend. I asked for her username on Soom, and she informed me it is Kaathas. It does not appear that she has posted on the Q&A board on Monday or since then.

I emailed her again yesterday (3-11) and have not received a response.

 

MarlyChu was last on the forum on March 6 and is now being Paged.

 

I am part of this split too. Apparently I just have back luck with Soom orders. Lol
All I got was a pair of hands from the white skin Cheshire. I know it's not much, but I'd like to have my items.

 

I'm a part of the Cheshire split, waiting for the fantasy legs. The legs were going to be the first part of revamping one of my dolls, who has been sitting pretty much untouched for months waiting now >_<

 

Sorry guys, Angel toast emailed me about this when i was out of town and ive been paying the dolls, but apparently my paypal didnt accept the payments, i can refund you all if you like.

 

Alright, sorry about that vague message... I hate being on DoA on my phone, but I will give you guys the choice, I will be messageing soom as soon as I get home tonight and asking if I can finish the layaways. If I can do so, you have the choice to be able to take the items still if you like, or get a refund.

Sorry about all of this happening you guys! I've been busy with work and didn't have time to really think if the payments went thought or not, I uesally don't even get the emails saying that they do.

 

Thank you for getting back to us! Personally I would prefer a refund at this point.

 

Here's the screen shot, I've been able to make payments with other people, heck I've been paying with Ebay, so maybe it was just the app being a peice of junk at the moment... But I will be complete these layaway's, once again if I can

 

I don't understand how you didn't notice payments weren't going through any time you'd go on to pay for the next month's payment when it was due. Did you not get emails that say a payment has been sent? You know, the one PayPal sends to the email you use for the PayPal account?
Something just seems fishy... :/

 

I don't get the emails from Paypal, I have no idea why and I was using the app. So maybe I closed out of it to fast.

 

Also, to those who would like a refund, please send me a email, or a PM!

 

MarlyChu, thanks so much for giving us the latest status of your order. However, at this time, I would like a refund. I will email you shortly.

 

heidipay - groan. Thank you for getting anxious and forcing the issue.

I am disappointed that 4 months after it should have been paid off - it shows very little active checking, problem solving with Soom.

 

I actually do not use the Soom website to send payments since it doesn't work right on my phone, and I actually pay Soom as soon as I wake up (as long as bills)

But, I did just put a message up in the Q&A. Sorry for the wait, I had a long day at work yesterday. I actually planned on doing it last night, but I was at work till 9:30, trying ti help a customer and get a safe open (Ugh, safes.)

As soon as I get Victoria's answer, I will be posting it here. And what I told her was that I would be giving her a time of the payments and how much they will be.

elisa_maza: March 21st will be payed part of her payment, and the other one will be April 4th.

Pixie-Pan: Has asked for a refund, will be send on March 21st.

Elf-Ears: will be payed off March 21st

Once I get a responce from Victoria I will update this with the payment plan, as well as how much will be going into the payments each time. Now for those of you who stay in the layaway with me, to make sure that I know the payments go though, I will be doing it via my computer and I will be forewarding the emails to you all too.

 

I posted on thr okd Q&A board since for some reason i cant post on the new one. I will be posting a picture as soon as I can though, since right now I am at work

 

Well, that was awefull, but I reposted on the new Q&A since I figured out how to post on it.

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Here is the image that I've done so!

 

I'm part of the Cheshire Cat split here as well, and if all this can get sorted out in a clear cut and clean manner, I would still like to receive my pieces of the split. Thank you for posting on the Q&A board. Let us know what SOOM says!

 

We can finish the layaway!!

Now, I am away for all of april, (yay and boooooooooo) but after I have my ticket for Japan payed for in May, I will be putting money towards the layaway, I plan to have it finished by the end of June, since I will be putting my commision paycheck at the end of may towards that (Which will be $700 ) then after rent and bills in July I will be paying off the last $300!!!

Now since it has come to this as well, I will be shipping out with the Canadain UPS (Purolator, but they work with UPS in the states) and like I have said to most of you at this time, I will be offering $20 off, but if we do not get the dolls till I come back from Japan (September) I will be offering $40 off shipping, and shipping with them is about 3-4 days . Also, I will be including some candy from Japan as well as a apology of how sorry I am that this has happen!

Also, I don't know if this is aloud, but I could even toss in some doll clothes or something too, since well. Japan!

 

I agree with heidipay... We paid you months and months ago, but you won't pay the layaway off until July??

 

I am also working with one paycheck a month, and what spending money that I have to my self as well.

 

Alright, now that I'm slightly calmer.

I will be doing a $700 payment on May 30th

Then on June 27th I will be putting hte remaining amount of $300 on the layaway, and it will be finished.

None of this it'll be finished in July.

June.

I will be showing payment emils from paypal as well, and it will be done on my cimputer.

For those who want to stay, you can and if you do not see the first email by the end of May I will refund you all 100% I will see if I can find some one to send the items out if the dolls come in while I'm in Japan.

 

Something still doesn't add up. I've done the math and we would have sent you at least $421.60 before shipping, plus whatever each person paid for shipping, yet only $341 has been sent to Soom? Just don't get it..

 

I will be looking into that tonight

 

I received my refund today so I'm all set. Hope things get sorted out for everyone else.

 

I have received the first half of my refund, as agreed. The second one should be April 4th.

 

I have received my refund as requested, as I had a small part. The matter is closed for me. heidipay, thank you for bringing up.

 

I have said before for those who want a refund that they /need/ to PM me or email, and you have done neither so I have assumed that you wanted to vontiune the layaway with me. I have given you guys the dates, now I have just left a message to soom on the Q&A.

I was also going to wait till Victoria gets back from her vacation since the board will be over welmed with questions, but as soon as I get a answer.

Now, I have stated as well before if you have read it, I will be sending the paypal confirmation emails to those who stay for the rest of this.

And weekly contact? What in gods name do you want me to say?! "Oh, I had this for lunch today, and look still no payment 8D"? And at this point, between going for 'holidays' next month, and Japan, nothing will happen unless I have a family member pass away. I do not agree on the last once, since you have the dates and the information of me sending the paypal emails to you all. I'm sorry, I just don't have the time to be on DoA all the time. If it worked better on my phone I would be.

>> 'cause like I said, I wont be able to make the payment till May.

 

I don't understand why you're waiting more than two months to make some sort of payment to Soom. I have bills and rent to pay, and I'm a part time, minimum wage employee AND a full time student, AND have a split I myself am running and still make sure I make payments on time, when they need to be paid. It just doesn't make sense. :/ Even if it's $20, you need to be sending money to Soom for this split. I'm actually very surprised they're letting you continue payments, because this is well OVER six months that any sort of payment has been made. I'm very surprised they didn't cancel the order.

 

I can spare $20 onto the layaway, but to get into the states you have to at least have $100 for each day you are in that country. As well, I will be spending time with family and away from work, that is the.largest problem I will not have income for my first paycheck in May. The one after that goes to rent, and just because you are a student and working part time and can do all of this every pay check is awesome, but I cannot do that. Rent in my home town is over $1600 a month with just rent, power and water. That doesn't include phone bills, credit cards or transportation. Cost of living in this town is retarded high, and truthfully I don't make all that much, I can barely pay rent some months. But I am leaving that out of this and trying to get this done as soon as I can.

 

Lololol. I make less than you a month and can still manage, even WITH having days I've missed work.
What I would like to know, however, is where is the money that should have been going to Soom? How did you not notice you had extra funds, when you claim you have such low funds and income? I mean, come on... it doesn't really add up hon.
First paycheck in May? I thought you said you only get one paycheck a month? What you're telling us keeps being inconsistent with one another.

 

No, I get on paycheck of spending money. I have never
said that I get played once a month. Bills and living come first. And when I started this layaway I was still live o my at home.

And really, the answer is easy. Over spending. I am also not saying I have low income, I make a great amount monthly, I'm saying that cost of livng costs a arm and a leg in this town and unless you are a rigpig you can barely live by your self.

 

Alright, I talked toYukamina and I will be switching the shipping address to her, and refunding her as well till she gets the items.

She will be shipping the items out while I am in Japan, and hopefully we don't have to wait that long

 

Before this descends into a shouting match...

Cost of living in Canada and such is pretty irrelevant to discuss. I'm personally very confused about why anyone would need $100/day to vacation in the US, especially if they're staying with family. But in the end, the real issue is whether MarlyChu's handling of other people's money was criminal, or simply incredibly careless. And as much as that is immensely frustrating, it can't be proven either way so it is a moot point.

What needs to happen now is what heidipay said: Communication. MarlyChu, you must be aware at this point that even though you might not agree with weekly updates or a screenshot of every single message to and from Soom, it is what the majority wants; and as an adult handling other adults' money, you have to comply if you want to keep this matter on the side of legality. It does not matter what you post, even if it is about lunch. What matters is that you make an effort, and prove that you are determined to finish this mess to everyone's satisfaction.

I am sorry to say that "everyone" does not include you. You are the one who messed up - no one else is at fault. You are the one who has caused harm. And you are the only one in a position to resolve the situation. It does not matter whether it was by accident or not. Fact is, you messed up and you need to put your own opinions and preferences on the backburner until everyone who has been harmed by you is satisfied. That means making this a PRIORITY. People are getting upset with you because you are not showing that you understand how serious this situation is.

I understand paying for rent and food. But anything is better than nothing. If you don't commit to ANY sort of payment to Soom starting RIGHT NOW, then there will always be a next thing and a next thing preventing you from doing so.

And a vacation to the US or Japan is no excuse whatsoever for a lack of communication, neither to us nor to Soom. None. There is internet everywhere. If you are visiting family, one of them has a computer. If not, there are public libraries. And internet cafes in Japan are like Starbucks. The impression you're giving when you say you "can't" contact anyone while you're on vacation is that you don't want to, and that is why people are angry, because that is not okay.

If it will help with keeping track, someone could draw up a schedule for you with exact dates for posts to DoA, posts to Soom, refunds, etc.. Would that help?

 

I have agreed to receive the items and handle shipping them out. I go to the post office regularly, so it won't be a problem for me to get things sent out. To anyone who is still on board and receiving items, please message me to let me know what parts you are getting.

 

I have just received my refund. I think it would be best if we stop the blame game and focus on making sure everything is cleared up and on track from now on.

 

No I am saying that legally to be in the states, that's what you have to have despite being with family. Every country makes you have a certain amount of money for entrance, know like I said I didn't mean for all of this to happen... it was a accident, look at all the other layaway I have done they have been played and dealt with quickly, I have don't nothing criminally, and if I have, none. Literally none of that money would have gone to doing th layaway. Like I have stated before it was all something wrong with my phone, and I will be fixing that.

And really it's not that I want to, its that while in the state's I will not being going on or around the internet, none of our family will be bringing computers or using cellphones. And we will not be in the hotel, and even if we did they charge for the use of the computer. I am.also saying that it is slightly pointless since I have been told by my company that I can't take time off between trips unless it is for family emergencies.

I will be in contact when I make the payments, and they will be emailed to every one who is staying in the split.

And really cost of living.does factor in, it means how much money at a time I can put towards the layaway, and like I have said several times the dats are my last payday in May and the first one in April.

But like I said before it has been dealt with and will be dealt with.

 

I don't remember ever getting a email from you, and the reason I did say that about the money is because I actually got stopped by the boarder patrol while going both on holidays and coming back and they did tell me in order to be aloid into the country I have to have at least $100 a day, but that is good to know. I will remember that for the future.

As for when I leave, I will be gone April 8th, and back on April 24th, now you can all send emails and I will reply when I can. But that literally won't be often, I will even reply when I get back home.

I plan to have everything changed before I leave, I am going to change the shipping address as soon as I get home from work.

 

I have blocked out all information but her name and city and province

 

At this time, everyone who is involved in this transaction, please post exactly what type of resolution is desired. Who is looking to be reimbursed and who wants to continue with the transaction? If you received a refund, please update this thread.

 

I asked for, and received a refund. My status with this order is closed.

 

I have received part of my refund, and am expecting the rest on April 4th. I will update when I have received the second payment. At that point, my involvement will be done.

 

I received my refund so my involvement with this transaction is done.

 

Which does not mean that I won't be paying anything at all, it just means I am taking time away from my dolls. I have once never said that either here or tumblr, and like I have said several time it was a honest mistake.

T would be smart to not jump to conclusions at something like that. But that's what you have been doing this while time, and I have never seen you asking for your money back besides here. You claim to sent emails, but I have gotten none.

Your refund will come once I get your PayPal address, and when I return home.

as well, the first thread on the Q&A is asking if I can pay off the rest, and if you look at the date of the second one, that is the address change.

But once again jumping to conclusions.

 

I have asked for and received my refund. When the package comes, I will repay for the hands.

 

Unfortunately, I want this white skinned head, and if I lose it in this split, I don't think I'll ever get my hands on one. Though, I'm really not pleased, I will stay in the split and wait to receive it. Though, I would like payment updates, like Marly said she would give. And I would also like to see SOOM's response to your Q&A posts.

I also have a question, you have two splits like this? One red queen and one Cheshire Cat? Are they all the same layaway? Are you changing the address on both, or has one been canceled? I'm asking because Yakumina doesn't seem to be part of our original split, and I might have missed the part where it was said that they are all part of the same layaway.

 

Also, I have PMed Yakumina and informed her of what parts I have in the split, so that she can ship me my parts when this is all done with. Thank you for being lovely, Yakumina.

 

I will be messaging choumia and getting the doll sent to her, since she is the only one remaining in the split.

 

The only email I have gotten from any one so far at this point, is Elisa_Maza. If I would have seen your email I would have responded.

And that quote is true, AND I will be putting money on the doll, as I get three pay days in April. Like most people that work in retail I get payed every two weeks. So it isn't a lie at all.

I am not calling /anyone/ specifically any names in this thread either.

And once again, not the end of June if you read I said that my next pay after the $700 one will be payed off, so it will be before the end, the second week of June.

Also, like I have said SEVERAL times, and the others have done (I don't see how hard it is for you to listen to what I have said) To get your refund PM or email me with you Paypal infromation. But at this point I have YET to get any of that information.

And really, to think that I knew now one from DoA was looking is utterally retarded, I know people from DoA have tumblr. I knew people were going to see it, thats why I put it on there. Becuase I am taking a Hiatus from the hobby. And not once have I said that I wont be paying anything, but you don't read thoughly and jump to to many conclusions.

Also. You naming me as a thief, and saying everything thing I have done is Illegal? I should keep your money for that, I do not take well do being called things like that. It's the reason why I left a job I loved last year, for being blamed for something I have never done, and the reason they have gotten there money back like that is because they have read what I said and have been saying over and OVER to you, email and PM me and I will get it done.