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Resolved Paging HeavenlyDollies

Jan 29, 2023

    1. I contacted @HeavenlyDollies about a sale thread for a Souldoll Kuu that was listed at $320.

      Immediately after replying to my inquiry, HeavenlyDollies edited the sale thread, changing the price to $400, but did not mention in our conversation that the price had changed. At first I wanted to give them the benefit of the doubt and thought I'd mistaken the price for that of another doll, but I found an old version of the webpage still open on my mobile device and took screenshots of the listing before it had been edited.

      Here are the screenshots of the listing pre-edit, showing the original price and that it had not been edited since 2022:
      [​IMG] [​IMG]

      Here are screenshots of the listing as it is now -- showing that it was edited at 2:35 pm this past Monday the 23rd -- and this is a link to the current listing: /threads/400-–-souldoll-kuu-vampire-full-doll-white-skin.819819/
      [​IMG] [​IMG]

      Here are screenshots of our interaction, showing that HeavenlyDollies replied to me just minutes before editing the thread, and showing that I offered $350 which is the originally listed price plus the quoted shipping amount:
      [​IMG] [​IMG]

      Time stamps are in my time zone, mountain standard time.

      All I would like as a resolution is to purchase the doll under the payment terms stated on the sales thread at the time I first contacted HeavenlyDollies on Friday January 20th, that being $350 including shipping.
       
      • x 2
    2. Hello, I'm kind of blindsided by this post because my intention was never to confuse you. I haven't used den of angels in awhile and before you reached out to me I had already attempted to change the price which you can see in the screenshots also says $350 in some places and $320 in others. (This is me trying to put it at the right price a couple of times and realizing it wasn't saving correctly.) When I changed it, I only saw the 350$ so when you said you were mistaken I thought nothing of it. My changing it was to include shipping and also because I had not realized I had priced them at a value without faceup plus a small amount for a doll that is discontinued. I made the original sales post over 3 years ago, and I apologize again for it being confusing or me not editing it correctly. When you said you wanted to pay $350 and I didn't want to sell for that price, I was not trying to trick more money out of you or anything, I simply thought that it didn't work out.

      Honestly this was a really rough thing to come home to today, I have bad anxiety and sometimes I don't explain things well so I hope my explanation above makes sense. I'm sorry that this confusion even happened.
       
      • x 2
    3. Also, I apologize if I was not meant to publicly respond to this, I wasn't sure what the best course of action was and if it needs to be settled in private that's fine.
       
    4. Hi there! I wouldn't have felt the need to make this public if you had simply acknowledged that you had changed the pricing on the thread instead of leaving me questioning if I had remembered it correctly. Seeing such a huge difference (even in comparing the $350 with the new $400) was pretty shocking to me and finding that old version of the webpage with the original pricing did make me suspicious since you had acted like nothing had changed, even when I mentioned thinking it was different.

      Of course, I am sorry this has caused you stress, I hope you can understand this has done the same for me.

      I understand if you no longer want to do business with me due to this misunderstanding but I'd be willing to do the $370 you offered especially since that's reasonable if you had meant to list it at a different price (and I've had a couple pay days since we last spoke lol). If you'd like to sell to me I think we can continue this privately, otherwise I would still consider this matter resolved.
       
      • x 2
    5. I will PM you. Again I apologize, I should have mentioned it (and I also didn't say that 400$ was including shipping etc so I actually didn't fix it correctly in general.) But I really didn't think much of it.
       
      • x 1