* What did you order? 1st order: SD face protectors, elastic, S-hooks 2nd order: F-doll body & elastic * When did you order? 12th September and again 16th October * How was the communication? Excellent! They send out updates on your order and let you know what is happening every stage of the process. * How easy was it to pay? Very easy. I paid with Paypal the first time and Direct deposit the second. * How long did it take to ship? One or two days after I ordered I got notice that my items shipped. * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes definately! * Would you buy this company's products second-hand? Yes
Whoa! Sorry, Fiathriel! I put my feedback in your personal thread. I'll put it here as well! Summary: thumbs-up! * What did you order? In-stock items: short bob wine wig - small Yo-size, SD vest-singlet thing, neat gothicky outfit - Yo-sized * When did you order? 10/7/09 * How was the communication? Great! ^_^ * How easy was it to pay? Easy! ^_^ * How long did it take to ship? Reeeally short time - arr. 10/12/09, and I prolly ordered it at midnight or something. Typically do. ^_^ * Was the quality appropriate for the price, in your opinion? I thought so! The garments were well-made, well-finished, well-fitting. Wig fit my yo-sized boy nicely. He's a Soom Glati. * Did the item look like the sales pictures? Yes! * Were you satisfied with the product? I was! I am! Seiji is looking very cool wearing his vest singlet thingy. I'd take pics of my Glati and Pei Yi but I need to face them up first!! ^^;; * If you weren't satisfied, how did the company solve your problem? not applicable ^_^ * Would you order from this company again? Yes! ^_^ * Would you buy this company's products second-hand? I don't see why not. Yes! ^_^ (will do reviews on the site soon - promise! I'm in a bit of a crunch at the moment)
* What did you order? Nekomimi by Fantasy Doll * When did you order? 10/6/06 * How was the communication? Communication was excellent, they helped me place my order correctly. * How easy was it to pay? Very easy, used PayPal. * How long did it take to ship? Shipped the next day, arrived a week later (very fast for Australia to US!) * Was the quality appropriate for the price, in your opinion? I felt like I was getting a great price! * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Very satisfied, she's adorable! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely! * Would you buy this company's products second-hand? If the previous owner took good care of them, yes.
* What did you order? A blond Coolcat wig, which I exchanged for a long purple one due to a minor sizing mix up. * When did you order? 3 October, I think - received it a couple of days later due to a public holiday. * How was the communication? Excellent! She is very helpful and responds to messages extremely quickly. ^^ * How easy was it to pay? Very easy, through Paypal. * How long did it take to ship? My order was shipped the next business day - considering I ordered on a weekend, you can't ask for better than that! * Was the quality appropriate for the price, in your opinion? Yes, I believe so. * Did the item look like the sales pictures? Yes, both times. * Were you satisfied with the product? Yup! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely! * Would you buy this company's products second-hand? If they were well cared for, yes. * Other: I really like the view-in-your-currency option on the site - it's good to see what items will cost without having to refer to Xe. It's also wonderful to be able to pay for things in $AU. ^^
* What did you order? SD Extravagant Gentleman's Deluxe Set (White) * When did you order? 10/07/2009, paid 10/08/2009 * How was the communication? Excellent! She was very prompt in replying, concise and friendly. She informed me of the fact that the 'in stock' item was the 'demo set', and was kind enough to give me a discount even when it was in perfect condition. * How easy was it to pay? Very easy - direct bank transfer. She also allowed me the choice of paypal without fees. * How long did it take to ship? She shipped the day after I paid, and I had specifically requested express post. I received it the next business day. * Was the quality appropriate for the price, in your opinion? Definitely - I wouldn't have minded paying full price, even for the used set. Arrived in perfect condition. * Did the item look like the sales pictures? The one I received was the same one in the sales pictures, so I'm not sure how different the others would have looked like. * Were you satisfied with the product? More than satisfied. * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? Currently paid and waiting for a Guessdoll preorder! * Would you buy this company's products second-hand? I think I'd prefer buying straight from her - I'd love to further support the service she supplies all the way down here in aus ^^
* What did you order? I ordered a can of MSC * When did you order? September * How was the communication? Pretty good! Ningyotan was quick to answer any questions I had. * How easy was it to pay? Yup! * How long did it take to ship? Was at my door within a week * Was the quality appropriate for the price, in your opinion? Very appropriate! * Did the item look like the sales pictures? Yussir * Were you satisfied with the product? Very satisfied. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yeah, I was about to head over to the store to see if there were anymore MSC cans in, haha! * Would you buy this company's products second-hand? For what I'm looking for (MSC), probably not. I'd rather my cans full.
* What did you order? * When did you order? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? * Would you buy this company's products second-hand? What a great service being provided for those of us living in Aus. I orderd quite a lot of things.......wigs, eyes, eyelashes, head, MSC and more. Communication was prompt and I found the company very easy to deal with. They were very patient and helpful to me as a newcomer to BJD's. All items were of a quality expected of the price. Photos on the web site are indicitive of what is received. I definately will be ordering again. As the prices are very good I don't see the need to buy second hand. I would rather deal direct. Thanks heaps fiathriel, you made my shopping experience enjoyable AND informative.
* What did you order? Some SD shoes, MSD shoes, stockings, and eyelashes * When did you order? 17/10/09 * How was the communication? Very good despite some technical problems They were very understanding and helpful * How easy was it to pay? Very easy - I paid by direct deposit and it was very smooth * How long did it take to ship? The order arrived a few days after I paid in full, so in a very timely manner. * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? Even better actually * Were you satisfied with the product? Very much so. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes. * Would you buy this company's products second-hand? Sure.
* What did you order? ResinSoul Song in Grey Skin & Mei in White Skin * When did you order? 17th August * How was the communication? Excellent communication, usually within only an hour or 2 * How easy was it to pay? Very easy. Gotta love Paypal! * How long did it take to ship? When items were available to ship it was only 2 days wait! * Was the quality appropriate for the price, in your opinion? Quality of the dolls is definitely better than what was paid for them. ResiinSoul truly just gets a bad wrap! * Did the item look like the sales pictures? So much better than the ResinSoul pics, especially my Grey Skin song. There really aren't really any good pics out there of the grey skin. It's GORGEOUS! Look forward to doing a comparison with the lilac in the future. * Were you satisfied with the product? VERY! * If you weren't satisfied, how did the company solve your problem? No problems whatsoever! * Would you order from this company again? Definitely! * Would you buy this company's products second-hand? I'd rather buy new from fiathriel / Ningyotan BJD. I'll definitely be buying again!
* What did you order? MSD School Outfit (Dark Tartan) * When did you order? 3 Nov 2009 * How was the communication? Great communication * How easy was it to pay? I used direct debit and it was easy peasy * How long did it take to ship? I received the clothes on 6 November 2009 * Was the quality appropriate for the price, in your opinion? I got a bargain! Great quality, fantastic price! * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Extremely satisfied * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Sure - I've got my next item picked out * Would you buy this company's products second-hand? It would depend on the item
* What did you order? I was lucky enought to win a grab bag from ningyotan as a result of signing up for their newsletter. They sent me a ton of beautiful items from guess dolll: Two dresses, a pair of boots, a polo shirt and two pair of glass eyes. All beautiful, all extremely high quality. * When did you order? A week ago, including weekends. * How was the communication? Excellent! Fiathriel is great to talk to and very helpful and excited about her products. * How easy was it to pay? N/A * How long did it take to ship? It shipped immediately. * Was the quality appropriate for the price, in your opinion? The prices on the site are very fair considering the quality of the merchandise. The type of eyelet used on the Lolita dress is hard to come by and expensive to find, and the clothing had details that might not be noticed at first glance, like a tulle underskirt. Really nicely made. * Did the item look like the sales pictures? Actually they look nicer than the sales pictures from guess doll * Were you satisfied with the product? Definitely! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? I am planning to, once I can afford it! * Would you buy this company's products second-hand? Yes. * Other: Thank you to fiathriel for her generosity!
What did you order?- F Doll MSD girl body When did you order?- Thursday 5th November How was the communication?- Absolutely excellent! How easy was it to pay?- Very easy Paypal in AU How long did it take to ship?- From the postal date, four days. Was the quality appropriate for the price, in your opinion?- Definately Did the item look like the sales pictures?- Yes Were you satisfied with the product?- Exceptionally If you weren't satisfied, how did the company solve your problem?- NA Would you order from this company again?- Happily Would you buy this company's products second-hand?- Most likely.
* What did you order? A fur wig and a cool cat shirt * When did you order? 21/10/2009 * How was the communication? Great, I was emailed the shipping total via email the same day. * How easy was it to pay? Very easy via paypal. * How long did it take to ship? Shipping was very fast, I got it within a couple of days! * Was the quality appropriate for the price, in your opinion? Very much so. * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Definitely. * Would you order from this company again? Yes * Would you buy this company's products second-hand? Possibly, if I couldn't get it directly from them.
I ordered a wig two weeks ago and I can't find anything negative to say I found the company to be pleasent to deal with, communication was good, it was easy to pay and shipping was faster than I expected. Wig was like in the picture and quality was really good for the price! I was very satisfied with the purchase and would gladly buy from them again.
I ordered two Resinsoul Boston hounds and found the layaway very helpful. The little dogs arrived very promptly after arriving as part of a GO in Australia and it was fabulous not to have the hefty shipping costs. I am certainly a fan of Ningyotan and will be back as communication was just perfect and patient. We are lucky to have this in Australia. Bravo Rachel
* What did you order? I ordered some elastic, S hooks, wig caps and a pair of Resinsoul Horns * When did you order? 8th of October * How was the communication? Communication was excellent!! * How easy was it to pay? It was so easy! * How long did it take to ship? The items shipped on 12/11/09 - the horns were a preorder from resinsoul and they took that long to be made. Once they arrived at Ningyotan they were posted to me almost immediately. * Was the quality appropriate for the price, in your opinion? The quality is amazing! I can't believe the horns were so cheaply priced! * Did the item look like the sales pictures? Better than the pictures! * Were you satisfied with the product? Yes, very satisfied. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes! * Would you buy this company's products second-hand? Yes,but with the the price that the items are new, I don't really see the point. I can't imagine being able to get a better deal!
*What did you order? 70cm Long, no face up and MSC. * When did you order? October. * How was the communication? Awesome constant updates through the process and I did the order in person * How easy was it to pay? Yes I payed in instalments * How long did it take to ship? my item was a preorder item and once it was in stock in the store I had it within two days. * Was the quality appropriate for the price, in your opinion? It was fantastic for the price I love my boy!!!!! * Did the item look like the sales pictures? No โฆ it was far superior. * Were you satisfied with the product? Indeed I was, very much so. * If you weren't satisfied, how did the company solve your problem? I was satisfied * Would you order from this company again? Hellz yes as a matter of fact โฆ Fiath F-Doll shoes please. * Would you buy this company's products second-hand? I would
* What did you order? MSC and Eyelashes * When did you order? 29/10/09 * How was the communication? Really good. I got regular status updates on my order and my total corrected when shipping was accidentally added twice by the cart system * How easy was it to pay? Easy as. Just popped it through paypal * How long did it take to ship? Only a few days. * Was the quality appropriate for the price, in your opinion? Absolutely * Did the item look like the sales pictures? Indeed it did * Were you satisfied with the product? Very much * Would you order from this company again? Yes, I would. * Would you buy this company's products second-hand? So far this is the best place I've found to source MSC from since I don't have anywhere local to get it.
* What did you order? Guessdoll dress and a pair of YoSD Shoes * When did you order? very recently * How was the communication? amazing, friendly and fast. * How easy was it to pay? as easy as humanly possible * How long did it take to ship? immediately * Was the quality appropriate for the price, in your opinion? I was very happy with the price * Did the item look like the sales pictures? yes it did * Were you satisfied with the product? I was very satisfied,the product was better quality than I Hoped for the price * Would you order from this company again? in a heartbeat. * Would you buy this company's products second-hand? I would indeed
Me again! Or, um, me first! It's complicated. ^_^ Summary: great! ^_^ * What did you order? MSD Noble Gentleman's Frilled Shirt (White) from Mosaic This wasn't on the site. Rachel asked them if they did the shirt MSD-sized and put it on her site for me. ^_^ * When did you order? August 4, 2009 This was Ningyotan's first order!! ^_^ * How was the communication? Great! ^_^ Mosaic took a long time to respond to her, but Rachel kept me updated even when nothing had yet happened. * How easy was it to pay? Easy! ^_^ * How long did it take to ship? It arrived in the store on November 16, shipped out November 17, and arrived in my hot little hands on the 20th. To apologise for the wait (which was totally not her fault - and I never would have found the shirt if it hadn't been for her!) she sent me some awesome purple-and-black boots. These ones: * Was the quality appropriate for the price, in your opinion? Yes. It was VERY nicely made. Worth the wait, for sure! * Did the item look like the sales pictures? Yes! * Were you satisfied with the product? Yes! The boy in question won't be taking the shirt off anytime soon. Not even if I ask nicely. ^_^ * If you weren't satisfied, how did the company solve your problem? not applicable ^_^ * Would you order from this company again? Yes! ^_^ And I have already, even! * Would you buy this company's products second-hand? I don't see why not. Yes! ^_^
* What did you order? Resinsoul NS 61cm boy body * When did you order? 18/11/09 * How was the communication? Perfect * How easy was it to pay? So easy * How long did it take to ship? The body was instock and was posted straight away * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? Better * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes! I will! * Would you buy this company's products second-hand? Yep!
* What did you order? I pre-ordered a Resinsoul Dan with a custom face up. * When did you order? August 17th I believe, but can't quite remember n.n; * How was the communication? The communication was quite perfect, she was quick and thorough and very pleasant to speak to. * How easy was it to pay? Very easy :3. * How long did it take to ship? Not that long, considering it a was a pre order, 4 months I believe. * Was the quality appropriate for the price, in your opinion? Certainly ^^. * Did the item look like the sales pictures? Yup, definitely. * Were you satisfied with the product? Very satisfied ^^. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely would. * Would you buy this company's products second-hand? I don't see why not :3.
* What did you order? F-doll body * When did you order? November 16th, 2009 * How was the communication? Excellent! They send out updates on your order and let you know what is happening every stage of the process. Faithriel also was kind to answer any question I had. * How easy was it to pay? Very easy. I paid with Paypal. * How long did it take to ship? 1 week and 6 days. But I blame it more on the postal service on the delivery arrival. * Was the quality appropriate for the price, in your opinion? Yes, considering it was an international sale. * Did the item look like the sales pictures? Yes, though the resin looks darker then it looked, but thats a facter that can't be helped. * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes, I definately would! * Would you buy this company's products second-hand? Yes This was a great company if anyone would need reconmendations, I would definetlly tell them about this one! ^^~
Ningyotan BJD Australia Feedback Write about your experience with this company and their products! Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free! * What did you order? * When did you order? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? * Would you buy this company's products second-hand?
What did you order? MSC, stockings and a bunch of random stuff. When did you order? 27/11/09 How was the communication? Excellent! She kept me updated on everything. How easy was it to pay? Very easy with paypal. How long did it take to ship? Since the items were preorder, I had to wait for them to come in. But when they arrived, it only took about 3 days to get here. x3 Was the quality appropriate for the price, in your opinion? Yep Did the item look like the sales pictures? They do. x3 Were you satisfied with the product? Yes!~ If you weren't satisfied, how did the company solve your problem? N/a Would you order from this company again? I plan to. =D Would you buy this company's products second-hand? N/a
What did you order? Paintbrush, neck adapter When did you order? 30th Jan How was the communication? Great! How easy was it to pay? Easy. Was given a Paypal email after order confirmation. How long did it take to ship? 3 days Was the quality appropriate for the price, in your opinion? yes Did the item look like the sales pictures? yes Were you satisfied with the product? yes Would you order from this company again? yes
* What did you order? Face masks and a neck adaptor. * When did you order? 28 january 2010 * How was the communication? Fast and friendly * How easy was it to pay? Easy by bank deposit * How long did it take to ship? 3 working days * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? - * Would you order from this company again? Of course * Would you buy this company's products second-hand? Hmm I tend to buy doll stuff from the retailer/agent. There's always a risk of buying 2nd hand items such as being scammed, etc. Anyway, thank you for the smooth transaction!
* What did you order? A SD Corset-style top from Guessdoll (Preorder) * When did you order? Early December... ?? (Some time late last year!) * How was the communication? Excellent! I received up dates throughout my order. * How easy was it to pay? Paypal - so very easy! * How long did it take to ship? 5 or so weeks? The delay was courtesy of Guessdoll, however, and after being contacted by the seller regarding the delay they included a gift (SD boots) to make up for it. As the item was preorder I knew there'd be a wait though - so, no complaints, that's for sure! * Was the quality appropriate for the price, in your opinion? For the price, definitely. * Did the item look like the sales pictures? As I bought it for a Delf boy to wear... probably not! (But it fits him well and suits his style, so I'm happy! ) * Were you satisfied with the product? Absolutely! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes...
Technically this is a transaction from last year but it only really finished up today * What did you order? I was waiting on free gifts from the Guess Doll order; glass eyes and a few wigs * When did you order? October 09 * How was the communication? Very prompt and friendly, with updates whenever new information was available ^^ * How easy was it to pay? Very easy - I paid shipping by bank deposit * How long did it take to ship? It took til January for the items to ship, but this was no fault of Ningyotan - Guess Doll had fallen behind on orders. As soon as the order arrived, I received an email that the items were to be shipped. However, as I'd neglected to mention that my address had changed, it was shipped to the address of the original order. Once the package returned to Ningyotan, they shipped it out to my current address almost immediately * Was the quality appropriate for the price, in your opinion? Definitely. The eyes are very clear and bright, and the wigs are soft and vibrant. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Yes. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely * Would you buy this company's products second-hand? N/A - they're a distributor, not a company. However, I would buy the items from the company items they stock second hand as they are good quality.
What did you order? I ordered some 100/0 brushes, a neck adapter, S -hook and some elastic When did you order? 13/02/2010 How was the communication? Great and very friendly. How easy was it to pay? Very easy, I payed via paypal How long did it take to ship? Virtually as soon as I paid. Was the quality appropriate for the price, in your opinion? Yes! Did the item look like the sales pictures? Yes Were you satisfied with the product? Yes If you weren't satisfied, how did the company solve your problem? N/a Would you order from this company again? Yep, I plan to soon!
* What did you order? A wig, two t-shirts & eye putty * When did you order? Feb 2010 * How was the communication? Excellent * How easy was it to pay? Very easy- direct deposit for Aussies * How long did it take to ship? within 2 business days * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * Would you order from this company again? Yes
* What did you order? Artjetje 100/0 Camron Pro Plata Super Fine Brush * When did you order? Feb 2010 * How was the communication? Perfect! Fast, clear and concise. * How easy was it to pay? Very easy. Lots of options. * How long did it take to ship? Very fast! * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Very. * If you weren't satisfied, how did the company solve your problem? - * Would you order from this company again? Yes. * Would you buy this company's products second-hand? -
Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free! * What did you order? Wigs, clothes and shoes * When did you order? December? * How was the communication? Very good! Fiathriel replied promptly every time i messaged her. * How easy was it to pay? Very easy, I just directly deposited money. * How long did it take to ship? She shipped it immediately after the stock was ready to go * Was the quality appropriate for the price, in your opinion? They were pretty good quality for the price. * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? Yes * Would you buy this company's products second-hand?
What did you order? Fantasydoll wig and Coolcat face protector When did you order? 8th Feb How was the communication? Really wonderfull. Fast and clear. How easy was it to pay? Nice and easy. Direct deposit is great. How long did it take to ship? 2 days Was the quality appropriate for the price, in your opinion? Definately Did the item look like the sales pictures? Yep just like them. Were you satisfied with the product? Very Would you order from this company again? I will certainly be ordering again!
What did you order? MSC Flat UV Cut, YOSD Face protector, 2mm elastic When did you order? March 9th How was the communication? Brillant, efficient and clear How easy was it to pay? Direct Deposit - easy How long did it take to ship? After payment cleared...in two days Was the quality appropriate for the price, in your opinion? Yes Did the item look like the sales pictures? Yes Were you satisfied with the product? Extremely Would you order from this company again? Already have my next order ready and waiting for payday
What did you order? A blue Resinsoul Ai, a grey Resinsoul Song head and grey open MSD hands (Mei hands), 2 pairs Coolcat glass eyes - 16mm ice blue & glacier, 3 cans MSC UV cut, elastic, 2 pairs MSD stockings, a wig cap, & an Artjetje 100/0 Camron Pro Plata Super Fine Brush When did you order? Various additions made to order whilst waiting on Resinsoul Ai which was originally pre-ordered back 2nd December 2009 with Resinsoul order having been put through 13th January, 2010. How was the communication? Always a pleasure dealing with Fiathriel - great communication! How easy was it to pay? Gotta love Paypal...even with the problems I've had with them in the past, they're still the easiest and the best and safest way to pay online worldwide...and I've been buying online since '96 How long did it take to ship? Once order was ready to send, parcel arrived next day! Fastway picked up the order around 12:45pm on 31st March and it turned up at exactly 2:30pm on the 1st April! Was the quality appropriate for the price, in your opinion? Quality was better than the price! Resinsoul's icy original blue resin has a stunning glow to it so my Ai will be the perfect icy Lilith I hoped for, and having bought during the promo period the price was brilliant. Did the item look like the sales pictures? Better Were you satisfied with the product? VERY much so! If you weren't satisfied, how did the company solve your problem? N/a Would you order from this company again? Already planning to buy human legs for my Ai in a month or so...sooner if I can
What did you order? MSC UV-Cut, Eyelashes, 18mm Green Eyes, Eye Putty When did you order? 21st February 2010 How was the communication? Good as always. How easy was it to pay? Pretty Easy - I use Paypal How long did it take to ship? I did have a pre-order head that I ended up canceling before the order went in but after that, shipping was super fast. Fiathriel was really good about canceling the head. Was the quality appropriate for the price, in your opinion? Yes Did the item look like the sales pictures? Certainly did. Were you satisfied with the product? Yes. If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? I currently have another existing order with them. Would you buy this company's products second-hand? If it was still in good condition, yes.
* What did you order? Resinsoul SD girl: Ai (in coffee resin), Monique wig, some wig caps and a neck adapter * When did you order? The doll was a preorder ( I ordered in December 2009 - paid late January 2010. It took a bit longer than normal to receive her because of the Chinese new year holidays) The other items were ordered on the 26 March 2010 (both orders were posted to me together to save on postage ) Both were received on the 1st of April 2010. * How was the communication? Communication was fabulous. * How easy was it to pay? Super easy! Payed with paypal * How long did it take to ship? Once the doll had arrived at, it shipped almost straight away * Was the quality appropriate for the price, in your opinion? Absolutely wonderful quality, great value for the price! The resin is floorless and is such a beautiful colour. The Monique wig is so soft! * Did the item look like the sales pictures? Better * Were you satisfied with the product? Very satisfied! * Would you order from this company again? Yes!
* What did you order? Paintbrush * When did you order? In January I think XD * How was the communication? Great! * How easy was it to pay? Yes * How long did it take to ship? If I remember correctly, not long at all! * Was the quality appropriate for the price, in your opinion? Very! * Did the item look like the sales pictures? Yup! * Were you satisfied with the product? totally * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? yes! * Would you buy this company's products second-hand? Probably
* What did you order? I ordered three Artijan 1/100 paint brushes. * When did you order? 3 February, 2010 * How was the communication? Wonderful! Responses were prompt and informative. * How easy was it to pay? Very easy; I used paypal. * How long did it take to ship? Less than a week and a half, which is wonderful because this came from Australia (I am located in the USA). This is the third time I have used the postal service with Australia, and it's been very reliable and fast for regular mail. * Was the quality appropriate for the price, in your opinion? The quality is very very good. I have bought many brushes over the years, and these are definitely worth the price. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Very much so. * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? I definitely would, and I would recommend others buying from Ningyotan as well. * Would you buy this company's products second-hand? Possibly.
* What did you order? wig * When did you order? Jan 31/10 * How was the communication? Excellent, prompt and informative * How easy was it to pay? as pie * How long did it take to ship? I can't remember exactly but it was very quick, a day maybe. * Was the quality appropriate for the price, in your opinion? Absolutely, a beautiful wig.. nicer than expected * Did the item look like the sales pictures? Yep * Were you satisfied with the product? Very * Would you order from this company again? Sure will * Would you buy this company's products second-hand? Certainly I ordered a purple wig on about January 31 for a great price and shipping cost (especially for overseas), communication was easy and quick, as was shipping and arrival. Ningyotan is a very trustworthy seller I wouldn't hesitate to order from again. Thanks!!
* What did you order? Artjetje 100/0 Camron Pro Plata Super Fine Brush 18mm - Blue Glass Eyes * When did you order? Tuesday 02 February, 2010 * How was the communication? Just fine. * How easy was it to pay? Easy, I used paypal. * How long did it take to ship? Very fast, it shipped the next day. * Was the quality appropriate for the price, in your opinion? Definitely. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? The eyes were fine, but the brush didn't make lines as fine as I thought it would. * Would you order from this company again? Yes. * Would you buy this company's products second-hand? Yup.
* What did you order? Clothes and wigs for Yo SD size dolls * When did you order? Prior to Christmas 2009 (yes, I am amazingly slack in feedback :< blame a 16000km trip and a stint in hospital) * How was the communication? amazing. truly the best communication I have ever received. * How easy was it to pay? easier than falling off a log.. its amazing how fast my wallet empties itself at Ningyotan! * How long did it take to ship? some of the items were preorder, but all shipped in a timely manner. I was offered options of partial shipping as well. * Was the quality appropriate for the price, in your opinion? yes yes and yes! * Did the item look like the sales pictures? yes * Were you satisfied with the product? very, much happier than I expected to be for the price * If you weren't satisfied, how did the company solve your problem? na * Would you order from this company again? as soon as my wallet stops crying in the corner after the unoa zero pre order * Would you buy this company's products second-hand? in a heartbeat To sum it up. Ningyotan rocks!!! Seek peace Carol Chief ALchemist www.outbackpampering.com.au
* What did you order? Resinsoul Feng * When did you order? 5th of December * How was the communication? Brilliant! * How easy was it to pay?Super easy! * How long did it take to ship? it took two days for my boy to get from coffs harbour to my house...that's pretty fast! * Was the quality appropriate for the price, in your opinion? Most definately yes * Did the item look like the sales pictures? No...he looks so much better! * Were you satisfied with the product? Very * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? Yep * Would you buy this company's products second-hand? yes
* What did you order? YoSD boots, YoSD stockings and FantasyDoll Kemi * When did you order? Weekend just past 2/4/10 * How was the communication? Easy as always * How easy was it to pay? Direct Deposit how I love you * How long did it take to ship? For something sent yesterday! it arrived today! MEGA FAST * Was the quality appropriate for the price, in your opinion? Oh yessss * Did the item look like the sales pictures? Better...I'm keeping the default eyes and faceup * Were you satisfied with the product? Excepionally * Would you order from this company again? Already have * Would you buy this company's products second-hand? Probably
* What did you order? Guess Doll YoSD Alice Dress and Full Suit, Mosica YoSD Little Rocker Outfit. * When did you order? Jan 2010 (Pre-Order) * How was the communication? Communication was excellent. I was kept up to date on how the order was going and expected arrival time. * How easy was it to pay? It was easy to pay. Payment was by direct deposit. * How long did it take to ship? From when my order arrived at Ningyotan it was just a couple of days. * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? The items looked like the sales pictures. * Were you satisfied with the product? Yes. * If you weren't satisfied, how did the company solve your problem? One of the items I was interested in was not available, so I was offered an alternate item with no extra cost or a refund. * Would you order from this company again? Yes. They were professional and the communication was fantastic.
* What did you order? SD Fantasy Doll "Tobias" custom gothic face-up * When did you order? 21 April 2010 * How was the communication? fabulous..so very helpful to a new BJD owner she went out of her way to help me and put me on the right path * How easy was it to pay? piece of cake..I used paypal * How long did it take to ship? 2 days and he was in my hands!! * Was the quality appropriate for the price, in your opinion? certainly was! * Did the item look like the sales pictures? exactly... * Were you satisfied with the product? 110% satisfied * Would you order from this company again? I would and I will * Would you buy this company's products second-hand? not sure, maybe
* What did you order? Monique wig * When did you order? 29th March * How was the communication? Excellent! * How easy was it to pay? Very easy - direct deposit * How long did it take to ship? Shipped in nine days (due to illness & public holiday- received in 12 days) * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * Would you order from this company again? Yes * Would you buy this company's products second-hand? Would depend on the product, but yes probably.
* What did you order? I ordered 1 Artjetje 100/0 pro plata super fine brush * When did you order? 2/11/10 * How was the communication? Communication was excellent. I asked questions and received responses very quickly. * How easy was it to pay? Paypal is the easiest way to go. Everything went smoothely * How long did it take to ship? They shipped it the same day they received the payment. * Was the quality appropriate for the price, in your opinion? YES! * Did the item look like the sales pictures? Yes * Were you satisfied with the product? 100% satisfied * Would you order from this company again? Definitely * Would you buy this company's products second-hand? If the owner is selling it in good condition, yeah, sure I'd buy it second hand.
* What did you order? Artetje 100/0 * When did you order? 15th April 2010 * How was the communication? Awesome ^^ * How easy was it to pay? i had to buy paypal funds and i sorta didn't know i had to include the order number, but it still went smoothly. * How long did it take to ship? Really soon, the next day after the shipment of brushes arrived, if i'm not wrong. * Was the quality appropriate for the price, in your opinion? MMN *A* * Did the item look like the sales pictures? yepyep. * Were you satisfied with the product? *nods* * Would you order from this company again? mmn, i will ^^ * Would you buy this company's products second-hand? ehh, depends on what it is?
* What did you order? 1 x MSD - Boy's Casual Outfit Green (in stock) 1 x Artjetje 100/0 Camron Pro Plata Super Fine Brush (in stock) * When did you order? 5/8 (paid 5/10, money cleared 5/11) * How was the communication? very clear, very prompt * How easy was it to pay? easy - it's getting to be a bit of a habit! ^_^ * How long did it take to ship? arr 5/15 * Was the quality appropriate for the price, in your opinion? indeed! nice items * Did the item look like the sales pictures? outfit was a one-off and its differences from the picture were clearly explained in the item description brush looks the same ^_^ * Were you satisfied with the product? yes - hoping my boy arrives soon so he can try on his new outfit! ^_^ * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? indeed. I have and I will. * Would you buy this company's products second-hand? ?? maybe ^_^
* What did you order? Mosica Doll SD Gentleman Deluxe Suit and Shoes * When did you order? 8th May 2010 * How was the communication? Excellent!! * How easy was it to pay? Simple and straightforward using Paypal check-out * How long did it take to ship? 24 hours * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Slight difference in trims on the shirt and different buttons and the waist chain was different to the image altogether - Apparently this discrepancy is not unusual with Mosica clothing * Were you satisfied with the product? Overall yes. * If you weren't satisfied, how did the company solve your problem? I communicated with the company to check weather the differences were normal and its apparently not unusual for Mosica to change details without notice - there was no way the company could have known of the difference as each outfit is pre-packaged in plastic. * Would you order from this company again? I would absolutely buy from this company again, the were great from start to finish - though honestly I probably wouldn't buy Mosica clothing again unless I confirm it is as the picture has depicted it - the differences in trims completely changed the look and feel of the outfit. * Would you buy this company's products second-hand? Probably already have LOL
Back Again * What did you order? F-doll head, eyelashes, eye putty, SD socks, wig comb etc etc * When did you order? 12/05/2010 * How was the communication? Excellent! Updates on every stage of order. I'm spoiled by their communication! * How easy was it to pay? EASY. Direct deposit. * How long did it take to ship? Pretty much within two days. * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? First on my list and doll bookmarks. * Would you buy this company's products second-hand? Yup
What did you order? GuessDoll Punk Casual Set, Guessdoll Black Boots, Multi Coloured Socks When did you order? 9th February 2010 How was the communication? Good as always. I was kept up to date with the status of my order. How easy was it to pay? Very easy. I used paypal. How long did it take to ship? I received it today, 26th May 2010. So almost four months. NOTE: The delay was not on Ningyotan's end. The wait was because of GuessDoll. Was the quality appropriate for the price, in your opinion? Yes for the boots and socks. I never received the Punk Casual Set after all that waiting because GuessDoll could not fill the order. Did the item look like the sales pictures? Yes for the boots and socks. Never received the Punk Casual Set because GuessDoll could not fill the order. Were you satisfied with the product? I am satisfied with the socks and the boots. If you weren't satisfied, how did the company solve your problem? The problem was not with Ningyotan who was very good at keeping me up to date with the situation with GuessDoll. Ningyotan also sent me a beautiful shirt as a gift for the delay and waived my postage which I was surprised at and wasn't expecting but greatly appreciated. I was also refunded for the clothing that never came. Would you order from this company again? I would order from Ningyotan again without hesitation but I will not order anything with a GuessDoll label again. The experience of the long wait for clothing that never came has certainly made me wary and unhappy with GuessDoll. Would you buy this company's products second-hand? I really don't buy that much second hand so probably not unless it was something I really needed and couldn't get directly from Ningyotan anymore.
Me againnnn! * What did you order? YoSD - White Suede Boots with Pom Poms - BT06002 * When did you order? 4/6 * How was the communication? very clear, very prompt * How easy was it to pay? very * How long did it take to ship? arr 5/31 - it had to be ordered - it took a while to come, but when it got here, Rachel sent it out almost immediately * Was the quality appropriate for the price, in your opinion? indeed! very nice * Did the item look like the sales pictures? yes * Were you satisfied with the product? yes - very much so and because of the wait and all, Rachel sent me some little gifts - thanks so much, Rachel! * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? indeed. I have and I will. * Would you buy this company's products second-hand? it's certainly a possibility!
* What did you order? MSC and 2 face proctors, 3mm elastic, YoSD Stockings and Kips * When did you order? 25th May * How was the communication? Good, updated everything quickly. * How easy was it to pay? Easy to pay by payapl. * How long did it take to ship? The total processes was 5 business day. * Was the quality appropriate for the price, in your opinion? Better! * Did the item look like the sales pictures? Exactly! * Were you satisfied with the product? Yes * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes. * Would you buy this company's products second-hand? Maybe.
* What did you order? Resinsoul White dan horns * When did you order? 05/22/2010 * How was the communication? Wonderful! * How easy was it to pay? Very easy. * How long did it take to ship? Received them on 6-05, so 14 days. Wonderful time comeing all the way from Australia! * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? Exactly. * Were you satisfied with the product? Very. * If you weren't satisfied, how did the company solve your problem? NA * Would you order from this company again? Yes. * Would you buy this company's products second-hand? NA
What did you order? S-Hooks & Monique Gold Wig. * When did you order? 2 weeks ago * How was the communication? Excellent: Kept me informed and was concerned to find out if my goods had arrived * How easy was it to pay? Very easy: Accepted PayPal. * How long did it take to ship? Normally from Ningyotan goods are received within a few days (I am in the same country and have ordered from them beofre). However when there was a problem preventing delivery of my latest order for a week or so, but I was kept updated and even sent some 'freebies' with my order due to the unforseen 'delay'. * Was the quality appropriate for the price, in your opinion? Excellent quality and price. * Did the item look like the sales pictures? yes * Were you satisfied with the product? Very much * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Absolutely : I do all the time : ) They are very friendly, reliable and helpful * Would you buy this company's products second-hand? yes
*What did you order? Resinsoul Dan Horns WS with brown tips, Black and Grey Singlet Vest, Black and White Stockings, WS Neck Adaptor * When did you order? 25 June 2010 * How was the communication? Great as always. Received all order confirmation and postage notification. * How easy was it to pay? Easy. I paid with Paypal. * How long did it take to ship? Not long at all. I received it today (6th July) although technically it arrived yesterday (5th July) but it was Show Day Holiday here. * Was the quality appropriate for the price, in your opinion? Yes, it always is. * Did the item look like the sales pictures? Yes it did. In fact, the RS horns especially look way better. * Were you satisfied with the product? Yes I am. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Of course. I'm a repeat customer. * Would you buy this company's products second-hand? Only if I couldn't get it direct through the dealer, I might consider it.
* What did you order? artetje 100/0 brush * When did you order? In april 2010 (I think) * How was the communication? good * How easy was it to pay? It was easy with paypal * How long did it take to ship? a week or so * Was the quality appropriate for the price, in your opinion? yes * Did the item look like the sales pictures? yes * Were you satisfied with the product? yes * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? I dont think I ordered from them for this product specifically but Australia is very far away from me, but if I saw something I really wanted and couldnt get anywhere else I would buy it. * Would you buy this company's products second-hand? yes
