I am wanting to gather those who are waiting on eyes from the February 2017 Mystic Eyes GO. I was told to post here. This is in no way meant to rally against Mr Mystic or bash. I could not find a waiting room or others discussing it. I understand Mystic Eyes can take a long time, but 2 years of a wait is unusual and extreme. Updates have gotten fewer in between and repetitive, but it felt as though I was alone. Blanki is doing all they can and doing a wonderful job at helping us. If you are waiting for your order, please post here. I had found and contacted one other person from the order via Instagram and it seemed as though we were getting different information from each other so it prompted me to just make one thread people can join in. So consider this a discussion/waiting room hybrid. What did you order? Are you going to continue to wait? Have you ordered from them before? Is this unusual for them? I had heard of a year and a half before, but we're past that now. If you get any emails or updates, please post them here. I ordered a single pair of Sea Smokey eyes 18mm
That's the order I'm in, too... A 14mm pair of Antique C eyes for one of my YoSDs. Honestly, I've pretty much written off ever receiving them at this point. It's money lost as far as I'm concerned and a "lesson learned" about ordering anything else from Mystic. That's a shame given how much I've liked the other eyes I've ordered in the past from him. (The longest wait I've had previously was about three months, and I've made a fair few orders from them over the years-)
@St. James and I ordered three pairs of eyes in the '17 Mystic order. I ordered an odd-eye pair, 16mm/7mm Apple Green and Zombie and a pair of central heterochromia 14mm with a Coffee Bean base and Sea Green inner iris. She ordered 12mm Fog in Real Human pattern. All low dome. Mystics have been my fav for a long time, I have ordered from them a number of times over the years. Initially the turnaround was a few months? I the last "long wait time" I did was like 8-9 months, that was maybe three orders ago? Not great, but doable. I know the previous order was the record holder for Mystic wait times, taking a year and a half. There was a warning on the info page saying these eyes could take about as long. Six months more than the longest it had taken previously is a lot to ask for. St. James has all the emails we've received from @blanki with updates. I'd be glad to know if anyone has info that we have not gotten. I am still holding out hope that I will get my eyes. The Apple Green/Zombie set are the color I've always had in Idris no matter his shell. I've no idea what I'll replace them with if I cannot get them in this smaller size for his new head. My otherwise complete doll has been waiting on his default eyes for two years and it's left me all dyspeptic about the brand.
I ordered four pairs of eyes: Chocolate and Basic Brown with real human pattern 14 mm / 6.5 mm and Daybreak and Twilight 14 mm / 7.5 mm from the new Tender series. I'm usually patient when it comes to waiting for dolly stuff, but now I'm getting antsy. One of my dolls (Feeple65 Siean) has been faceless for almost two years, because I'm having hard time envisaging her face up without the eyes. Not getting the eyes would be a huge disappointment. But I haven't lost hope. I'm pretty confident we will get the eyes eventually
It's really disappointing that this order has taken so long. The last update I got from Blanki was on October 2nd. I feel like Mystic is no longer being honest about his circumstances. How many eyes were in this order? How could it possibly take so long unless literally nothing is happening? New resin eye makers have gone from novice experimenters to full fledged eye artisans with shops in the time we've waited. :/
I do want to consider this money lost as well. I am very sure that Mr Mystic is not being honest about the situation and am very sure he is competing Korean customer orders first while we wait. I would also like to know how many eyes were in this order. @blanki said the order was big, but I doubt it was big enough to warrant the wait we're enduring. I don't believe it has taken this long, I believe that nothing is being done and it's very disappointing. Mystic Eyes are definitely a favorite of mine. To put it into perspective, I have started and nearly graduated generals college in the time this has taken. Hopefully we will get the eyes eventually, I don't want to consider it money lost. Those Sea Smokeys are my favorite color.
I was in the August 2014 order and it took 10 months overall to receive my eyes. He messed up on the first set after 9 months and remade the replacements in 1 month. I was wondering if blanki wasn't taking orders for Mystic anymore or what since the last pre-order was 2017. I never dreamed people would still be waiting for their eyes from 2 years ago. I really needed to replace some character specific Mystic eyes in new sizes but with this news I'm going to have to try and find an alternate solution. I hope you guys get your eyes soon. This is a real shame.
I'm also waiting, and at this point I don't really expect to get them either. I ordered three pairs. At this point it's been so long that one is redundant, one is for a doll I want to sell because I never bonded with him because I've become irritated by his eyes being wrong, and one was for a doll that just went in a different direction and is too small for the other doll that has the same color eyes.
So what shall we do? I am loathe to do anything that even vaguely makes me feel like a middle-aged white lady shouting in front of a customer service desk, but I do feel that being upset is justified at this point. I've had shorter waits for Dollshe dolls, which puts Mr. Mystic in very poor company indeed.
It's been two years. As I said, for perspective on the time, I'm a single semester away from graduating with my AA - that I started a month before the eye order. Just for the scale of it lol. So no, you won't be Mrs. "Can I see your manager" haha. I've emailed Blanki and asked them to read this thread and just talk with us. I'm still in a pickle myself. I *REALLY* want those eyes, the shade of grey is something I long for and can't find anywhere else, but I'm about to demand a refund too. Not sure what to do, but hopefully this thread gathering people can help somehow. I sold the doll mine were originally going in too because I fell out of love with her due to lack of wig and eyes. So I understand how you're feeling.
Update from Blanki, "Hi everyone, Thank you for waiting for my update and truely very sorry for this very pro-long pre-order. Although I have not send anymore update since the last update, I have been keeping a close tab on our batch of eyes and been chasing after Mr.Mystic every past weeks since months back. Finally, I've received some good news from Mr. Mystic today with regards to the status of our batch of eyes. Mr.Mystic will start mailing out some of the completed eyes from our batch of eyes tomorrow. He did not specified how many pairs of eyes will be included in this first shipment hence I will only know once I received the 1st package and sort them all out. Once the package arrived (earliest by next week Monday/Tuesday should the Customs do not hold our package for too long) I'll update each and everyone immediately. Please rest assured, I will see this pre-order through the end and do my very best to fulfill every order as soon as possible. I'm reluctant to make any further announcement regarding expected completion date since the last update was due to Mr.Mystic frequent requests for production delays and I don't want to provide further unconfirmed finish production date to everyone further until I have a valid confirmation news of the finish production of our batch of eyes. Once again Mr.Mystic sincerely regrets and deeply sorry for putting us through this unbearable wait time. Mr.Mystic promise and is doing his very best to complete our batch of eyes at the soonest possible time. If you have further questions, or anything at all, please always feel free to drop me an email. Thank you so much once again for everyone's patience and understanding for this very long period of waiting, greatly appreciated. Sincerely, blanki " I wonder how many will be in the order and how long the remainder of them will take. I'm glad something is happening though, but I don't feel completely relieved yet. It's good we have some news. When the orders come in, if yours was one of the completed ones please post here
It's nice to get some sort of update, even if it's only yet-another "He's working on it, I swear!" message... but I'm still skeptical. I'll believe there's really been progress when/if we finally start to have our orders in-hand. Call that a somewhat jaded reaction to all the other emails we've received talking about Mystic's plans to ship. <_<
I just received an email from Blanki saying the first batch of eyes has arrived and they will be picking the package up soon. So we should know how many and whose eyes soon hopefully.
Good news for me, my eyes were in the batch and are being shipped to me now. Did anyone else get updates?
Oh wow that's incredibly disappointing. And a little concerning. I think I'm going to try to drill Blanki with some questions. :/
One pair of the three pairs we ordered has shipped, but they haven't arrived here yet. Of course, it's the not the two pairs meant for me. I'm guessing they finished with St.James' eyes since they were straight up basic eyes for them, 12mm Fog in Real Human pattern.
Blanki was unable to disclose much information and I understand, but the batches of eyes being sent out are very scattered and incomplete. Mine just arrived in the US and I'm waiting for them to come to me now. Slightly nervous to be honest. I'm glad to see some others are getting parts of their order.
Well, all I can do is laugh at this point. The eyes I've waited two years for arrived and don't look like the color I was expecting. FYI: Fog is very much a blue and not a grey. *throws in towel*
Wow. I'm really sorry, this absolutely sucks. If you don't mind, can we see? I'm very curious, seeing as the color I got was not quite what I was expecting either. The more I look at my eyes and compare, the more I realize mine are a bit more blue than they should be. I wanted them for the beautiful balance of blue-grey, and they're lighter blue than they should be. I think I'm going to email Blanki about this, but I'm not sure what good it will do. It's not like I can hope for a repair XD
@Littlebirdzoom I plan to take photos this week. Will post them when I do! I've had this issue on the past with colors that I've ordered more than once - sometimes they look exactly like the stock photo, sometimes they don't. I took issue with it once when it was critical and got a slightly better color match but the two eyes didn't match each other.
I'll admit it... I'm going to be Very Seriously Grumpy if, when I finally do get the eyes I ordered, they turn out to be too wildly different a color from Shonokin's older Antique Cs. The whole bloody point of ordering the chibi-sized version of the character's eyes from the same dealer who made the grown-up version's was SO THEY WOULD MATCH! If they don't, I'll have waited around two years for something that I can't even use... Plus I'll have to start back at square one hunting down and buying matching eyes for both dolls. (Which is annoying not only because it's expensive, but because the color of Shonokin's current eyes is perfect. ) A little different is understandable. That's not a big deal. But if they're too far off... oof.
Nope. Last I heard was in like... February, that one of my three pairs had arrived but not the other two. I don't have it yet because after this long I really don't want to pay more money for separate shipping so I'm hoping eventually the other two will show up but oof.
Hi everyone, has anyone else received their eyes? It is three months away from being a three year wait. I ordered four pairs of 8mm real human pattern iris in fog, oke, caramel and limited #15, all of my pairs were custom iris size. I love mystic eyes and pray that we all shall see our eyes soon
One pair of three was apparently sent to blanki earlier in the year but I don't want to pay shipping twice for eyes I've been waiting forever for so she still has them. No updates since then. I should get around to emailing asking for an update.
Yes, she was hoping to hear news a good number of weeks ago but has not gotten back to me, now with the state the world is in who knows what will happen. As soon as i hear anything i will update this thread.
I was looking for info about Mystic eyes and found this thread. I ordered mine back in early 2017 too, not with Blanki but another dealer in China. They have been ordering from Mystic for years which most of them were smooth and quick, but the pre-order in 2017 when the Tender series was released was absolutely a nightmare. Like you guys here, we placed the pre-order early 2017 and waited for like 2 years to have them (20+ pairs) all arrived. Within the waiting period, my dealer contacted Mystic Eyes several times, but only getting replies like they needed to redo the eyes as they are not perfect, or kept giving fake finishing dates. We received the eyes in Dec 2019, luckily. What makes my angry is that, Mystic eyes kept attending doll events in Korea with LOTS of new eyes ready for sale when we the people who made the international pre-order were waiting for them desperately. They were even updating dates of doll events on their twitter(mystic_yeuwoobi) at that time. I asked my friend who as well attended the Korean doll events (that was Jul 2018) to ask Mystic about the international pre-orders face to face, they casually said they will finish them asap, like they don't care about it at all. I am really shocked to see they still haven't finish the pre-orders when it's 2020 now. You guys might need to find some methods to reach them as I think their behaviour is really ridiculous... Attached pics of Mystic eye attending doll events in 2018 with this amount of eyes ready for sale while not working on the pre-orders.
jvonc, thank you for this! I am still waiting for my order (4 pairs) since 2017, it is obvious that Mystic international customers are not a priority.
Not even a little bit lol I've basically given up on getting the eyes I ordered. I won't have a use for two of them anymore even if they come lol.
I am the same, I don’t have any dolls any longer that need the size i ordered. I guess there is always the market place
As much as this sucks there are people that have been waiting for 4 1/2 years for Dollflower eyes ordered in early 2016. Checkout the dollflower thread on this ordering and shipping questions forum. I guess Mystic and Dollflower are two names to put on my companies to never buy from list. Tis a shame too, because both companies make beautiful eyes.
I agree blackdahlia, such a shame really as their eyes are lovely. I have been a huge fan for many years and the 2017 preorder was a chance i took but it will be the last time.
It's definitely not a question or contest of either or. Both wait times are entirely unacceptable. There's not even a word to describe how awful this is. I recently saw the DF debacle because someone posted on IG that they finally received theirs. I couldn't believe it. I adore DF eyes and wanted more of them, I had no idea they were having the same issue. Has anyone heard anything from blanki or received any news on their order? :/
I had news in June that blanki has received my order but unfortunately Malaysia seems to not be shipping to Canada with the pandemic so technically i still have not received them.
Hi there, no updates, Canada still accepts packages from Malaysia but is at a partial service delivery, I believe Malaysia is not sending anything out to Canada. Where are you located?
I am not sure, there seems to be a lot of information on what has or has not resumed with restrictions. I have sent an email to blanki, will let you know when i hear from her.
This thread is extremely old, but I was wondering @Dove @Ian-KunX @idrisfynn @Pionitar @St. James Did anyone actually end up receiving their eyes? Mystics seems to only sell to certain dealers now, but I came across this thread and got curious.
Hi, yes i did get my eyes, it was a very long wait i think 5 years. The only dealer i knew of that preordered them stopped after that preorder as Mr Mystic was taking too long to fulfill them. Lately the only way to find them was at BJD Cons etc in Asia.
WOW! Did they just show up one day? Or did you have to reach out? That's unacceptable but incredible!
I have amended my answer above as it was 4 years wait, Feb 2017 to June 2021 or close to that. I definitely reached out and blanki was very quick to respond when there was news.