Payment Layaway - How Long do You Wait for Payment #2

if i were you i'd pm her saying that although she hasnt forgoten about you, you cant wait anylonger for a second payment on the doll. Say she needs to talk with you (more than one pm, like chatting) within x days so you can decide on a pay schedule and she can start paying you back. If she doesnt do this (and i have no idea how deposits are supposed to work, but in this case it might just smooth things over if she has never done a layaway before) send her a pm saying you are refunding her deposit and will be putting the doll back on the market.

if she wants to do layaway with you again set up a pay schedule as the first thing you do before any money has changed hands, and with any other buyer just in case.

I'm really sorry this happened to you ;_; I once had a doll where they wouldnt ship it to me after I paid in full and that was very distressing. Cant imagine what its like to think you have sold a doll and then hear nothing for almost 2 months after the first payment.

 

I would send her an ultimatum : Pay before X date or I'm refunding the money and putting the doll back on sale.

 

Just to cover yourself, you should send a "last chance" message stating that she WILL lose the doll and her deposit if she doesn't pay you. I'd give her no more than a week.

 

If you set specific terms about when she had to make the next installment by and she's blown it off by just saying 'yeah yeah I haven't forgotten about you' etc then I think you're within your rights to tell her that her deposit is forfeit and the dolls going back on sale.
If you didn't set a date at the outset though that's a different matter, in that case I'd suggest opening a thread paging her in the problem transactions section and give her X amount of time to make her next payment.

 

I think you should give her an ultimatum date and if you don't hear from her by then, tell her you are re-listing the doll and that she has forfeited the payment. Then, post a notice in the problem transactions/bad feedback thread so other people will know what happened. People like this give layaway a bad name and spoil it for reliable people.

 

I give a deadline on mine to specify how long for the layway. I give a no deposit layaway for a short time - more like a hold - and then I need the deposit for longer layaways - which I would not do for longer than 3 months for sure. I think 2 months is perfect.

 

usually payment terms are set up front. i have only been the purchaser and usually make weekly to no more than monthly payments. most places do 90 day lay-a-way unless something else was set up. i also want to add that i had a major problem with e-checks once (not on DOA). luckily i didnt loose any money but 6 months later the person who bought the item tried to say they were out of the country and their identity had been stolen. my bank account got closed and i actually called the police just to have this on file. it worked out in the end although it was a huge headache and i was freaking out that other bills i had paid would bounce since my account was closed with no warning. i moved my money to another bank and now i no longer take echecks. i would contact her and tell her that she needs to make bi-weekly payments if she misses a payment her money is forfeit and the doll will be up for sale.

 

Did she wrote you back or sent any payment?Hope this gets solved smoothly.

 

I sold a doll in Feb. The buyer put down fifty and has been MIA since (but active on the forum this month). When can I (morally) relist, and if I said it was a fifty dollar no refund deposit, does that apply if I consider the deal abandonded?

 

I would send them one more message (if you haven't done this already), possibly also to their e-mail/paypal e-mail account if you have it, informing them that if they don't contact you by X date, you will consider the layaway deal cancelled from their end and will re-list the doll. If they don't contact you and/or offer a reasonable explanation, simply keep the deposit and re-list the doll.

 

That's quite a period of time for no contact. I would assume you have messaged them probably multiple times and well.. One can only be so patient. If the deposit was non-refundable, you have every right to cancel the layaway and try to find the doll a new home. Four months is a bit of a ridiculous amount of time to not be able to at least sign on somehow and shoot over a quick PM. I can imagine you would feel horrible, but sometimes it just has to happen.