Junkyspot Feedback Write about your experience with this company and their products! Please consider answering the following questions about your experience. If there is additional information that you would like to add, please feel free! * What did you order? * When did you order? * Did you order directly from the company, or through a distributor or dealer? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? * Would you buy this company's products second-hand?
What did you order? Elfdoll Lydia When did you order? December 4 How was the communication? Emailed on the 11th, have yet to get a reply I think my email isn't getting though though... How easy was it to pay? Used paypal, super easy and fast How long did it take to ship? 7 days Was the quality appropriate for the price, in your opinion? Absolutely! Did the item look like the sales pictures? yes. Actually, her faceup looks a little better in person Were you satisfied with the product? very much so. there seems to be a strange mark (air bubble?) on her ankle (which is what I'm waiting for a reply to my email about), but I'm still very much thrilled over her.
What did you order? White Skin Fullset Dollzone Mo w/ face-up When did you order? around Dec 10-ish? How was the communication? N/A How easy was it to pay? First time using paypal...it was way less painful than I thought. How long did it take to ship? A week...I got it late 'cause no one was ever home to sign and receive the box. Was the quality appropriate for the price, in your opinion? Yup. I'm in love with resin. Did the item look like the sales pictures? Yup...I think. I didn't notice the details of the face-up until he came. Looks way better in person. Were you satisfied with the product? Definitely, but they made a mistake. I got a white skin head, but in the right light, the body is yellower... Oh right, and he was extremely floppy...I immediately re-strung him...it was my first time. I'm proud, but the rope burns hurt.
* What did you order? Souldoll Star * When did you order? December 17 2008 * How was the communication? very good. * How easy was it to pay? very easy * How long did it take to ship? they shipped within 4 hours of ordering * Was the quality appropriate for the price, in your opinion? yes i think so * Did the item look like the sales pictures? even better! * Were you satisfied with the product? very very much so
What did you order? Limited Dream Xi When did you order? Mid-October, 2008 How was the communication? Emory took a week to two weeks to answer PMs, but he patiently addressed my questions and concerns, lol. How easy was it to pay? Very easy via PayPal How long did it take to ship? He arrived December 22nd, about a week after Emory shipped him (Dollzone took a little longer getting the dolls out than expected) Was the quality appropriate for the price, in your opinion? Yes Did the item look like the sales pictures? Yes and I have to say his faceup is gorgeous! Were you satisfied with the product? Yes. I just want to note that I thought the boots weren't as pictured, and they were a tight fit so I was disappointed. However, I've recently discovered that the top of the boot folds down to make it look like the picture, so now I'm much happier...and feel a bit stupid Thanks so much for the wonderful Limited and great bonus goodies, Emory!
What did you order? Mr. Super Clear UV Cut. When did you order? January 2, 2009 Did you order directly from the company, or through a distributor or dealer? Junkyspot, itself. How was the communication? Not good at all. I tried to mailing Emory on the 5th, as well, I was not informed that my item was shipped, so they left me worrying. How easy was it to pay? Easy. How long did it take to ship? If they shipped it out the next day, then nine days. Was the quality appropriate for the price, in your opinion? Yeah. Did the item look like the sales pictures? Yeah. Were you satisfied with the product? Yep. If you weren't satisfied, how did the company solve your problem? n/a Would you order from this company again? Truthfully, I don't know. I'm sure I would, but it would be awhile before I do. :/ I like to be informed about my items being shipped and such. Would you buy this company's products second-hand? Well, they're just a dealer, so yeah...
What did you order? Bobobie Ariel (lilac skin), eyes, wig When did you order? January 1/09, updated order on January 6/09 Did you order directly from the company, or through a distributor or dealer?Through Junky Spot themself How was the communication? Pretty easy. Since I live in Canada, I had to email my order to them. How easy was it to pay? Very, they sent me an invoice through paypal. How long did it take to ship? It shipped on Sunday January 11. Was the quality appropriate for the price, in your opinion? Yes. Did the item look like the sales pictures? Yes. The wig, doll and eyes looked exactly like I thought they would The doll is beautiful! Were you satisfied with the product? Very! If you weren't satisfied, how did the company solve your problem? n/a Would you order from this company again? Certainly. Other I just want to say that I am very impressed with the service. Since I live in Canada and had to send me order though email, I was expecting it to be a bit annoying. It was very easy to order by email, and when I wanted to add something to my order, it was no problem at all. It arrived very fast, only being in the post for a few days. It was packed wonderfully, with little treats and such inside. I am very happy with Junkyspot
* What did you order? B&G Normal Skin Sapphira with faceup * When did you order? Jan. 7/09 * How was the communication? Great once I got the right email.XD Emory was very quick to answer my questions, and super friendly. * How easy was it to pay? Easy. Paypal.^^ * How long did it take to ship? Shipped the next day. Took 7 days total, arrived Jan.14/09- really good to get to Canada!! * Was the quality appropriate for the price, in your opinion? Oh yes! He's simply beautiful. * Did the item look like the sales pictures? Even better. ^_~ * Were you satisfied with the product? I was. I had a bit of a struggle with one of the ears to get them in, but with some gentle work, they both sit perfectly in the ear 'slots'. * Would you order from this company again? Yup! I love the service, and plan on ordering more dolls from them in the future.
* What did you order? Bobobie Charisma Demon and Weylen SD sized dolls * When did you order? Jan 2009 * Did you order directly from the company, or through a distributor or dealer? I quess Junkyspot would be considered an authorized dealer. * How was the communication? Emory is always great about getting back to me quickly. * How easy was it to pay? Easy! Junkyspot takes Paypal * How long did it take to ship? Items shipped immediately! I had both dolls within days. * Was the quality appropriate for the price, in your opinion? Yes! They are not high-end dolls, but they are great for the price. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Yes * Would you order from this company again? Yes! I love ordering from Emory! Great customer service! And, he always throws in free stuff like Pockys, and little toys! Whadda guy!
*What did you order? Elfdoll Polaris * When did you order? January 6th 2009 * Did you order directly from the company, or through a distributor or dealer? Through Junkyspot * How was the communication? They sent me an email to let me know they received payment, but I haven't gotten any response from emails sent to their info email address. I was thrilled to see that the email that they were packing her only a few hours after I placed my order! * How easy was it to pay? Very easy. Paypal. * How long did it take to ship? I received her on January 13th * Was the quality appropriate for the price, in your opinion? She's made very well and so pretty. It's hard to pay so much for a doll, but I was happy * Did the item look like the sales pictures? Yes I wish she came with a wig, though. Still bald, but still cute! * Were you satisfied with the product? Mostly. She was strung wayyyy too tight and the neck ring dug down deep into the neck, so that was a bit damaged. * If you weren't satisfied, how did the company solve your problem? Haven't answered my email yet, but they seem to be nice, so n.n * Would you order from this company again? Yes. They shipped very fast and were very easy to work with. I just wish I could receive an answer to the email about poor Polaris's neck ;.; They send yummy pocky and little gifts! * Would you buy this company's products second-hand? Yes.
* What did you order? DollZone XI-ALEISTER fleshtone w/ clockwork extreme faceup + 8mm Lilac eyes * When did you order? Don't remember... Beginning of the month. * Did you order directly from the company, or through a distributor or dealer? Directly from their website. * How was the communication? I have no way to contact them for complaints or questions... * How easy was it to pay? Easy, PayPal. * How long did it take to ship? Not sure when he shipped in because he was sent to my friend's house, but I think it was within a week. * Was the quality appropriate for the price, in your opinion? Not really... If I had received what I assumed I would've, then I would certainly say it was worth it. My disappointment makes me feel like I wasted my money. I'm not personally familiar with DollZone's quality but the faceup was pretty sloppy... and that's just the beginning. * Did the item look like the sales pictures? No. The pictured was whiteskin and I'm aware I ordered fleshtone. The pictured doll was shown with a limited-edition tattoo and manicured nails, which I recieved neither. In fact I'm sure he has unpainted female's hands with a non-tattooed body. * Were you satisfied with the product? Not really... * If you weren't satisfied, how did the company solve your problem? I've yet to get in contact with them to figure that out. * Would you order from this company again? Junkyspot themselves, I might try again for things that aren't dolls. DZ... never. * Would you buy this company's products second-hand? If the price was a steal, I suppose.
* What did you order? Dollzone Yuu Fullset, bb Leo, Pair of boots, Six cans of MSC (3 flat, 3 uvcut), 1 pair green eyes * When did you order? Technically I ordered on jan. 15th, but I knew they would be away until the 21st. * Did you order directly from the company, or through a distributor or dealer? This is a distributer. * How was the communication? I emailed beforehand (a couple months). When I got the right Email, it only took about 24 hours for a response. * How easy was it to pay? Paypal. Easy peasy * How long did it take to ship? It was here in two days O.o. My order went through on the 21st (when they got back) and arrived on the 23rd. * Was the quality appropriate for the price, in your opinion? Prices match those on the Dollzone company site, and are appropriate ^.^ * Did the item look like the sales pictures? Not their job, but yes. * Were you satisfied with the product? absolutely. * If you weren't satisfied, how did the company solve your problem? No problems. * Would you order from this company again? Most definately. * Would you buy this company's products second-hand? ... not applicable. In additional praise, I'd like to add that they sent neat free stuff: Gackt Cd, Dollzone Tshirt (for me), Manga, candy... And that they doubled my order of MSC for free. HUGE surprise! ^.^
* What did you order? Hands for my AoD boy, a wig, pair of eyes and some re-stringing kits * When did you order? Jan 28, 2009 * How was the communication? Super. * How easy was it to pay? I used paypal. What could be easier? * How long did it take to ship? Two days! * Was the quality appropriate for the price, in your opinion? Yes, totally * Did the item look like the sales pictures? Yup. * Were you satisfied with the product? Yes. * Would you order from this company again? Sure thing. IN fact this was like my 4th or 5th order from them. * Would you buy this company's products second-hand? Yes.
What did you order? 30/0 Brush, MSC UV FLAT, SD Face Mask x 3, MSD Face Mask When did you order? Jan 28th Did you order directly from the company, or through a distributor or dealer? Directly How was the communication? There was no need for communication. How easy was it to pay? Very easy and fast! How long did it take to ship? Jan 31st Was the quality appropriate for the price, in your opinion? They were great! The brush is just amazing. @_@! Did the item look like the sales pictures? Yes. xD Though the brush was hard to see but whatever. P: Were you satisfied with the product? Greatly satisfied. If you weren't satisfied, how did the company solve your problem? --- Would you order from this company again? Of course. Would you buy this company's products second-hand? Not these items but if they were dolls, yes.
* What did you order? DZ Megi Fullset * When did you order? 2/3/09 * Did you order directly from the company, or through a distributor or dealer? I guess they're a distributor..? * How was the communication? Well at first I panicked 'cause I didn't get a confirmation of the order, but I don't know necessarily that they even send that at any time :P, I didn't have any questions or anything, so I guess this isn't really applicable? * How easy was it to pay? Super * How long did it take to ship? He shipped the next day D Got home today, 2/11/09 (8 days later, but a weekend DID pass so then 6 business days.) * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes! * Were you satisfied with the product? Yessss. * If you weren't satisfied, how did the company solve your problem? Not applicable. * Would you order from this company again? Yup, I plan to. * Would you buy this company's products second-hand? If they made actual products, not just a distributor of others, probably. Depends on what the product was and if it were a bjd, the sculpt.
What did you order? Souldoll Tae w/ faceup When did you order? February 3 Did you order directly from the company, or through a distributor or dealer? This doesn't really apply for Junkyspot? How was the communication? Great! I sent JS an e-mail a while back before I ordered my doll and it was answered quickly. I requested that they send dark eyes and wig with him if possible and my request was met. How easy was it to pay? Very easy with Paypal. How long did it take to ship? Only 8 days from the day I ordered to arrive! Was the quality appropriate for the price, in your opinion? Yep! Did the item look like the sales pictures? Even better! Were you satisfied with the product? Very! If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? Definitely! It was nice to have cheaper shipping and a shorter wait! And I loved the little bonuses that they threw in. Would you buy this company's products second-hand? Sure
* What did you order? - Wanted to order a B&G type 2 girl body and I had questions about Dollzone heads that were not listed as being in stock. * How was the communication? - Sent several emails last month to [email protected] that were never replied to. * If you weren't satisfied, how did the company solve your problem? - No communication. * Would you order from this company again? - Never, now. * Would you buy this company's products second-hand? - No.
* What did you order? MSD face mask, 2 sets of eyes, a restringing kit * When did you order? early Feb * Did you order directly from the company, or through a distributor or dealer? dealer * How was the communication? never emailed him, except for the automated emails * How easy was it to pay? CC * How long did it take to ship? 1 day, got to me in 3 * Was the quality appropriate for the price, in your opinion? yes, the eyes were much better than I thought for the price * Did the item look like the sales pictures? better * Were you satisfied with the product? yep!! the MSD facemask fit my Volks doll perfectly and the eyes are gorgeous! * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? if they have the doll that I want, then of course * Would you buy this company's products second-hand?.... n/a
What did you order? Two pairs of 18mm acrylic eyes When did you order? February 27th, 2007 Did you order directly from the company, or through a distributor or dealer? Junkyspot be the dealer How was the communication? No need, recieved a polite message that my eyes were being sent out after I sent payment though How easy was it to pay? Very simple, just used paypal How long did it take to ship? Not counting Sunday, 4 days Was the quality appropriate for the price, in your opinion? Absolutely Did the item look like the sales pictures? Indeed Were you satisfied with the product? Very much so If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? Hopefully so! Would you buy this company's products second-hand? Would depend on the product and if they were still in nice condition, then sure
What did you order? Two pairs of eyes When did you order? Feb 28, 2009 Did you order directly from the company, or through a distributor or dealer? Direct How was the communication? None necessary. How easy was it to pay? Simple. How long did it take to ship? One day Was the quality appropriate for the price, in your opinion? Oh yes. I'd been looking for some bright purple eyes for a good price for a long time, and these are beautiful. Did the item look like the sales pictures? Yes. Were you satisfied with the product? Very much so. If you weren't satisfied, how did the company solve your problem? n/a Would you order from this company again? Yes. Would you buy this company's products second-hand? Yes.
What did you order?: B&G type 2 boy body, 1 can of MSC flat When did you order?: March 18, 2009 Did you order directly from the company, or through a distributor or dealer?: Direct from Junkyspot, which is a distributor. O_o How was the communication?: Flawless -- they sent me an invoice and shipping notice just hours after I ordered. How easy was it to pay?: Very easy, though PayPal. How long did it take to ship?: My order was shipped three hours after it was placed. XD I have never been so impressed with shipping time! Was the quality appropriate for the price, in your opinion?: Perfectly priced! Did the item look like the sales pictures?: Yes, it did. Were you satisfied with the product?: Very! If you weren't satisfied, how did the company solve your problem?: N/A. Would you order from this company again?: Definitely! Would you buy this company's products second-hand?: N/A again -- they're just a dealer.
* What did you order? A pair of eyes and a can of MSC * When did you order? April 2, 2009 * Did you order directly from the company, or through a distributor or dealer? Directly from the company, through their official website * How was the communication? Communication was quick and easy, I paid and they sent me an email telling me when my order was shipped * How easy was it to pay? Very easy, through paypal! * How long did it take to ship? I ordered on the April 2 and my item arrived on April 8, so besides the holidays, it was fairly quick on shipping. * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Heck yes. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Most likely! They seem like such a very nice company, it was my first time ordering from them, and they made my transaction easy and manageable. My items even came with a free sticker! ^_^ * Would you buy this company's products second-hand? Depending on the product. ^^;;
* What did you order? My first-ever can of MSC * When did you order? Monday the 6th * Did you order directly from the company, or through a distributor or dealer? From Junkyspot * How was the communication? Adequate! * How easy was it to pay? Very easy * How long did it take to ship? One day to ship, then eight days to arrive via Ground. * Was the quality appropriate for the price, in your opinion? Yup * Did the item look like the sales pictures? Smaller, but that's my own sense of scale's fault. ^.^; * Were you satisfied with the product? Indeedy! * Would you order from this company again? Most certainly. * Would you buy this company's products second-hand? I wouldn't rule it out!
What did you order? Bobobie Mei, Dollzone Megi-2 (full set), Long hair white wig, acrylic eyes When did you order? April 5th 2009 Did you order directly from the company, or through a distributor or dealer? Directly from Junkyspot How was the communication? Slow at first, but efficient How easy was it to pay? Very easy, through paypal How long did it take to ship? 3 days Was the quality appropriate for the price, in your opinion? I think so, yes Did the item look like the sales pictures? Yes Were you satisfied with the product? Very Would you order from this company again? Definitely Would you buy this company's products second-hand? Yeah
* What did you order? Bobobie WS Weylin * When did you order? April 8th 2009 * Did you order directly from the company, or through a distributor or dealer? N/A * How was the communication? Good. * How easy was it to pay? Very easy, just paypal * How long did it take to ship? They shipped the next day and it got here 5 days after I ordered. * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? I guess not really since they have him in hair, but I knew he wasn't coming with hair so that's not really a problem... * Were you satisfied with the product? yes. * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? yes, if there was ever a reason...
* What did you order? A 1/6 Obitsu doll along with a head for said body. * When did you order? Around March 21. * Did you order directly from the company, or through a distributor or dealer? I placed the order through their Ebay store. Since it was an international order, I found it easier to order from Ebay rather than emailing them my order. * How was the communication? Excellent, really. It did take a couple of days for them to reply, but they were very nice and helpful, and also notified me when they shipped my package. * How easy was it to pay? Easy enough, since they only accept Paypal. * How long did it take to ship? Fast enough, a couple of days (but take into consideration that I placed my order on Friday; most stores won't ship on weekends). * Was the quality appropriate for the price, in your opinion? Yes, it was. Their shipping fees for international orders are a bit higher than other stores I've bought from, but nothing that will actually hurt your wallet. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Yes, indeed. * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? Sure. * Would you buy this company's products second-hand? I guess so, given this store's excellent service, but in general I prefer to buy my products new.
* What did you order? DZ Mo, DZ Mo head, DZ Hid, Bobobie immature sprite, all WS * When did you order? Have ordered several times throughout the year, most recent order was April 2009 * Did you order directly from the company, or through a distributor or dealer? ._.;; Directly from Junkyspot. The Dealer. * How was the communication? Uuuuuum.... communication could be better (it sometimes takes a while to get a response). BUT I don't mind that, since the service is really great. x3 When Emory does answer my emails, he is very polite and courteous. x3 * How easy was it to pay? I can use a credit card or Paypal. The system is pretty automatic if you use the shopping cart. * How long did it take to ship? Best part - it takes roughly a single week to receive any doll. Emory always updates the website, so you know what's in stock. x3 Shipping is really fast for smaller things like clothes and wigs (it takes about two or three business days). Dolls always arrive in about a week. x3 * Was the quality appropriate for the price, in your opinion? Quality is always great. Emory uses very careful packaging to ensure that nothing is damaged. x3 * Did the item look like the sales pictures? Yup. xO * Were you satisfied with the product? Of course! * If you weren't satisfied, how did the company solve your problem? I will say that I had ordered a wig that ended up being too small... o_O Must have been a factory thing, because it was an MSD wig, but it did not fit my MSD doll. SO, I emailed Emory and asked if I could exchange the wig and he said "sure". I exchanged it for another one without any hassel. x3 It was pretty cool. * Would you order from this company again? Without a doubt. * Would you buy this company's products second-hand? *shrugs* Suppose I would. o_O; Final thought: Junkyspot has been my gateway online shopping venture. xP Emory is very reliable and very flexible. You can send in money orders, ask for layaway, pay through credit card... The service is really dependable, quick, and convenient. I definitely recommend Junkyspot, and I mention it any time I explain the concept of Dollfies to anyone on the outside looking in. Although emailing Emory is difficult at times... ;___; Sometimes he'll get back to me, but other times emails may be missed. Dx However, that's not enough to drive me away from Junkyspot. x3 If I have very urgent questions, I can always rely on the Junkyspot forum, which has its own league of very knowledgable and helpful members. M'kay, that's all. Ciao. x3
* What did you order? Dollzone Cherry with face up * When did you order? May 9 * Did you order directly from the company, or through a distributor or dealer? It was in stock at Junky Spot * How was the communication? Great! I had emailed Emory first with a few questions about the doll and he replied right away and even sent a picture of her face-up. * How easy was it to pay? Easy, Paypal or credit card through paypal. * How long did it take to ship? It shipped on Monday, arrived on Wednesday. * Was the quality appropriate for the price, in your opinion? Yes she is gorgeous! * Did the item look like the sales pictures? It looked better than the sales picture, but then I had the emailed photo to go by. * Were you satisfied with the product? More than satisfied. * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? Definitely! This was my first large doll but I have purchased many smaller items from Junky Spot before. * Would you buy this company's products second-hand? Junky Spot is a dealer so this does not apply. I would buy Dollzone products second hand however.
* What did you order? Bobobie Ariel. * When did you order? April sometime. * Did you order directly from the company, or through a distributor or dealer? Junkyspot is an authorized dealer. * How was the communication? Good--they notified me when they shipped and such. * How easy was it to pay? Simple and easy, with Paypal * How long did it take to ship? Only two days! Though I live pretty near the Junkyspot warehouse, postally speaking. * Was the quality appropriate for the price, in your opinion? Completely--she's lovely and was obviously packed with care. She cost just the same as from Bobobie, so no dealer markup. * Did the item look like the sales pictures? She did. I like how the sales pictures showed the default face-up, unlike many companies which show a special artist face-up. * Were you satisfied with the product? Yes. I do think throwing in a wig would be nice, but I think I got a good deal. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? I definitely would, I was very happy with the experience. And the doll shipped with lots of sweet extras, like Japanese pretzels and an Ultraman alarm clock. Totally charming. * Would you buy this company's products second-hand? N/A
* What did you order? A tiny sized wig and three pairs of eyelashes * When did you order? 5-25-09 * Did you order directly from the company, or through a distributor or dealer? Junkyspot is a dealer * How was the communication? Great, I got payment and shipping notifications * How easy was it to pay? Very with Paypal * How long did it take to ship? It shipped out the next day * Was the quality appropriate for the price, in your opinion? Totally, everything is nice and high quality * Did the item look like the sales pictures? Yes, the wig was the black version of the orange one pictured. * Were you satisfied with the product? Yes, completely * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? Without a doubt. * Would you buy this company's products second-hand? n/a
What did you order? A normal skin Bobobie/ResinSoul Mei When did you order? 5-31-08 Did you order directly from the company, or through a distributor or dealer? JunkySpot is a dealer. How was the communication? There wasn't really any beyond getting the email receipt from the company, which I got quickly (like within a matter of minutes) and the shipping notice (also received within a matter of minutes). How easy was it to pay? As easy as it always is to pay via paypal. How long did it take to ship? I got the shipping notice within minutes of ordering, the first update to the tracking was the next day, and I got the doll today. Was the quality appropriate for the price, in your opinion? Very much so. I'm quite happy with the doll. Did the item look like the sales pictures? With the exception of the sales photos being of a white skinned doll, and my ordering a normal skinned doll. But that's not the fault of the company/dealer. Were you satisfied with the product? Yes. If you weren't satisfied, how did the company solve your problem? This was not an issue. Would you order from this company again? Certainly. Would you buy this company's products second-hand? Not really applicable as JunkySpot is a dealer.
* What did you order? DZ BB Judy * When did you order? June 2 * How was the communication? Excellent * How easy was it to pay? Very easy * How long did it take to ship? Shipped the next day, arrived June8 (it actually arrived June 6 but I wasn't at home to sign for it so I picked it up on the 8th at the PO) * Was the quality appropriate for the price, in your opinion? Absolutely * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * Would you order from this company again? Absolutely Additional comments: Emory was great to work with and I got several really nice goodies/extras in the package with the order. Overall terrific experience--I'll definitely be back.
* What did you order? WS Bobobie March and a 44cm restringing kit (plus a free bookmark X3) * When did you order? Sunday the 14th of June * How was the communication? I got the necessary emails, and no other communication was required. * How easy was it to pay? Very easy, just checked out with PayPal * How long did it take to ship? Arrived on Wednesday the 17th...and considering I'm waiting for a Soom monthly doll at the moment, the instant dolly gratification is very much appreciated. XD * Was the quality appropriate for the price, in your opinion? Yep. * Did the item look like the sales pictures? Better! * Were you satisfied with the product? Very much so! * Would you order from this company again? Yep, definitely! Thanks Emory! ^___^
* What did you order? 14mm eyes Pale Blue, 14mm eyes Cobalt Blue MSD restringing kit and MSD face up protector....also choose to take one of the free DZ bookmarks! * When did you order? Monday June 15th 2009 * Did you order directly from the company, or through a distributor or dealer? Junkyspot's a dealer * How was the communication? good but i didn't have to really talk to them about anything * How easy was it to pay? super simple * How long did it take to ship? no time at all I ordered on Monday it arrived on Wednesday * Was the quality appropriate for the price, in your opinion? I think the price was amazing I was unsure about the quality of the eyes because the pictures are not that great on the website but the price was so low I thought I would order the eyes just to see and I was AMAZED the eyes are beautiful I was very very very pleased!! * Did the item look like the sales pictures? they looked a million times better * Were you satisfied with the product? extremely * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Defiantly! * Would you buy this company's products second-hand? yeah I would feel comfortable buying goods second hand.....it would depend on what it was though some purchases take into account the previous owner more then the quality of the original product
* What did you order? DZ BB-mini Leo * When did you order? June 15 * How was the communication? Excellent * How easy was it to pay? Very easy * How long did it take to ship? About 3 days, received him today (June 18th) * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? yup, exactly * Were you satisfied with the product? Yes * Would you order from this company again? Heck yes. This was probably my 5-6th time ordering from Junky Spot.
* What did you order? Pandora * When did you order? April * Did you order directly from the company, or through a distributor or dealer? Through Junkyspot * How was the communication? Excellent * How easy was it to pay? Very * How long did it take to ship? 1 month * Was the quality appropriate for the price, in your opinion? yes, very good quality * Did the item look like the sales pictures? Better thank pictures * Were you satisfied with the product? yes very much * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? yes, I have * Would you buy this company's products second-hand? depends on the second hand sellers doll condition Thank you Junkyspot! You are a dream to deal with! I will be back!
* What did you order? Bobobie/Resinsoul WS Mei. * When did you order? June 20th, 2009 * Did you order directly from the company, or through a distributor or dealer? Junky Spot is a dealer. * How was the communication? Excellent. * How easy was it to pay? Very easy. * How long did it take to ship? Just four days, I received the shipping notice on Monday. * Was the quality appropriate for the price, in your opinion? The quality is amazing, yes. * Did the item look like the sales pictures? Yes, but the face-up isn't as great as I thought it'd be. * Were you satisfied with the product? Very. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely. * Would you buy this company's products second-hand? Maybe? Depends on the product.
* What did you order? Dollzone Mo, wig, outfit, shoes, eyes~ * When did you order? July 9th, 2008 * Did you order directly from the company, or through a distributor or dealer? Junkyspot~ They're a dealer, yah? * How was the communication? It was amazingly fast and Emory was incredibly kind! This time around it's been a little more difficult, which worries me because I'm anxious to get Leo and I'm afraid by the time I'm responded to he'll be gone. TnT * How easy was it to pay? It would have been super simple if my credit card didn't hate me! This time should be a breeze though. * How long did it take to ship? My order was paid for on Wednesday and Kaleb arrived on Friday - I'm hoping to repeat that this time. * Was the quality appropriate for the price, in your opinion? Everything was beautiful, definitely worth the money. * Did the item look like the sales pictures? Yes, actually! Which surprised me a little...lol. * Were you satisfied with the product? HOYES. * If you weren't satisfied, how did the company solve your problem? (n/a) * Would you order from this company again? Currently in the process of trying to. XD Just waiting on an email response! * Would you buy this company's products second-hand? Perhaps - depends on what they had and if I wanted it. ;3
What did you order? DZ 44cm Mo, Michiko Wig, and a restring kit. When did you order? June 22nd How was the communication? Excellent How easy was it to pay? Very easy to pay. I used paypal How long did it take to ship? It was shipped once the order was finalized. Was the quality appropriate for the price, in your opinion? Yes. Did the item look like the sales pictures? Yes. Were you satisfied with the product? Very satisfied. Would you order from this company again? Yes, without hesitation. Would you buy this company's products second-hand? Yes. The communication was great. I wanted a doll without faceup but it was not in stock. Emory contacted me the same day I placed the order and gave me a choice between a refund or the same doll with a faceup at no extra charge. He was very friendly and helpful and the doll was sent with some nice extras^^. I have dealt with Junkyspot before, Emory is always fantastic, I would recomend Junkyspot to anyone Thanks!
* What did you order? DZ Megi 2 fullset and DZ Feilian nude * When did you order? July 2nd, 2009 * How was the communication? Very well. They sent out an email when my item was payed for and when it was shipped. * How easy was it to pay? Very easy. * How long did it take to ship? It was shipped the next day, and took about a week in the hands of UPS. * Was the quality appropriate for the price, in your opinion? Very * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes, they're perfect * If you weren't satisfied, how did the company solve your problem? n/a, I didn't have a problem * Would you order from this company again? Yes! I've ordered from JS a few times in the years past, and their service only gets better and better.
What did you order? AOD Lan, 16mm Aurora Cobalt eyes, Dollzone blonde 44cm doll wig When did you order? June 8, 2009 Did you order directly from the company, or through a distributor or dealer? Junkyspot is a Distributor How was the communication? Great How easy was it to pay? Very easy How long did it take to ship? We got our order on June 11, 2009 Was the quality appropriate for the price, in your opinion? Yes Did the item look like the sales pictures? Yes Were you satisfied with the product? Very. If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? Yes Would you buy this company's products second-hand? Sure
What did you order? Two cans of MSC UV Cut Flat When did you order? July 17, 2009 Did you order directly from the company, or through a distributor or dealer? Junkyspot is a distributor How was the communication? Horrible (see below) How easy was it to pay? Very easy How long did it take to ship? Order was received on July 24th Was the quality appropriate for the price, in your opinion? Yes Did the item look like the sales pictures? Yes Were you satisfied with the product? Somewhat If you weren't satisfied, how did the company solve your problem? Originally I was sent UV Gloss instead of Flat. It wasn't a big deal, and I sent Emory an email the night they arrived asking for a refund. Emory emailed back the next day apologizing. He said he would send out the cans of UV Flat, and would give me a shipping label to return the Gloss. However, I didn't hear from him for another 7 days. I sent him reminder emails on July 28th and 30th. On July 31st he finally wrote back, giving me the shipping label and letting me know the Flat was on its way. I sent the cans back to him on August 1st. I didn't receive the cans until August 6th. There was no shipping notice and no further communication from Emory. The entire process of ordering 2 cans of MSC took roughly 3 weeks. I also asked about making a custom purchase (a head only), but since never heard back I'm going to purchase it elsewhere. Apparently I'm not the only one having communication issues with JunkySpot. Would you order from this company again? Regular orders? Maybe. Custom orders? Never. Would you buy this company's products second-hand? Sure
* What did you order? Light Tan Bobobie/ResinSoul Song * When did you order? August 31st * Did you order directly from the company, or through a distributor or dealer? Directly from Junkyspot (JS are a distrubutor for Bobobie/ResinSoul dolls.) * How was the communication? Excellent! Emory talked me through the entire process and explained every last detail and also asked me what I wanted to do. Couldn't have been better. * How easy was it to pay? Easy as breathing. Nothing complicated at all. * How long did it take to ship? 6 days. * Was the quality appropriate for the price, in your opinion? Oh yes, he's stunningly beautiful! * Did the item look like the sales pictures? Yes! Though I never realised the light tan was... well so light in real life. * Were you satisfied with the product? Absolutely! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Most definitely, I already have it planned actually. * Would you buy this company's products second-hand? Yep.
* What did you order? BOBOBIE SONG [WHITE SKIN] [FACEUP] DOLLZONE W45-004 44cm Wig: Golden Blonde Short 18LG02 18mm Eyes Ocean Blue BOBOBIE 43-09 43cm Scale Boots Faceup Protector Mask - MSD Sized * When did you order? Sept 1st 2009 * Did you order directly from the company, or through a distributor or dealer? Directly from their website. * How was the communication? Some of the best I ever had! Since I'm from Canada, I had to email them with a quote on shipping and Emroy replied within an hour! Communication was fast, easy and very clear. * How easy was it to pay? Easy, Used Paypal. * How long did it take to ship? It was shipped out the next morning! * Was the quality appropriate for the price, in your opinion? I believe it was very fair. You get what you pay for and honestly, it was my first time ordering a BBB doll and he's so much prettier in person! Shipping was fair, and worth how well everything was packaged. There were also a few small surprises in the box! * Did the item look like the sales pictures? Yep. The wig was a little off, but looking at it again at my work monitor, I believe this is a fault of my home monitor and not the pictures they provide. As I said, the doll himself is much prettier in person then the pictures! * Were you satisfied with the product? Very! * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? Absolutely! * Would you buy this company's products second-hand? Since they're a dealer, I'm not sure if this is applicable. I suppose it all depends on how well the previous owners took care of the products?
* What did you order? 2 pairs of Glib eyes, 16 & 18 mm * When did you order? Ordered sometime last week but I knew they would be out till 9/9 * Did you order directly from the company, or through a distributor or dealer? Junkyspot * How was the communication? Didn't need any * How easy was it to pay? Very easy. I paid through paypal * How long did it take to ship? It was amazing - they got back 9/9 just got my items 9/12 Vey fast! * Was the quality appropriate for the price, in your opinion? Better than even the site shows the product! The price was also half of what some other companies offered on the same items. * Did the item look like the sales pictures? Even better in person * Were you satisfied with the product? Very! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definately. Love the free bookmark and lollypop. * Would you buy this company's products second-hand? Wouldn't need to.
* What did you order? Resinsoul Dan in Coffee with faceup * When did you order? September 8th, 2009 * How was the communication? Good--I recieved shipping notices etc. Plus, Emory communicated with me beforehand about when he'd recieve his shipment of Dans. * How easy was it to pay? Paypal, nice and simple. * How long did it take to ship? I ordered late Tuesday night, and my doll arrived Friday morning the same week. I call that fast. * Was the quality appropriate for the price, in your opinion? Definitely. Dan is lovely and I'm very happy with her. * Did the item look like the sales pictures? Prettier in person. Though the horns weren't painted, which is fine with me, I'll enjoy painting them. But in the company pictures from Resinsoul, the horns are painted. * Were you satisfied with the product? Definitely. I was really impressed with this doll. * Would you order from this company again? Yes I would, and I've recommended them to other people. In fact, I opted to get my Dan from the Junkyspot instead of the Resinsoul site because I already had a good experience with Junkyspot in March. And did I mention the sweet freebies? Candy, a DVD, and a cool vinyl doll from Japan were all included. Yay Junkyspot!
* What did you order? Bobobie Mei * When did you order? Wednesday September 30th * Did you order directly from the company, or through a distributor or dealer? From Junkyspot * How was the communication? Amazing! * How easy was it to pay? Definitely, Paypal is awesome. * How long did it take to ship? One day. I just got her today too. * Was the quality appropriate for the price, in your opinion? Yes, very much so. * Did the item look like the sales pictures? She looks even better in-person! * Were you satisfied with the product? Totally! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Oh yes, once I have the money and they stock some Bobobie Apollo's I'll be there! * Would you buy this company's products second-hand? I suppose? * Other: I was so surprised to find the goodies that I found! Strawberry Pocky, Strawberry Hi-Chew, and a movie called Ong-Bak! I'm really looking forward to watching it! >w<
ORDER #1 * What did you order? Bobobie Ariel 43cm girl in Lilac * When did you order? October 29, 2009 * Did you order directly from the company, or through a distributor or dealer? JunkySpot is a dealer * How was the communication? Automated e-mails sent to confirm payment & shipping/tracking. * How easy was it to pay? Easy with PayPal * How long did it take to ship? Shipped the next day, arrived 5 days after payment * Was the quality appropriate for the price, in your opinion? Very. Getting a doll with an unusual color resin for this price is great. She poses much better after tightening her string. * Did the item look like the sales pictures? There were no pictures of a lilac skin, but other than that she looked like the other pics. * Were you satisfied with the product? Yes, it actually prompted me to order another doll a few weeks later. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Already have * Would you buy this company's products second-hand? If they were well cared for, yes. ORDER #2 * What did you order? Bobobie Feng 70cm boy in Normal Skin * When did you order? November 18, 2009 * Did you order directly from the company, or through a distributor or dealer? JunkySpot is a dealer * How was the communication? Automated e-mails sent to confirm payment & shipping/tracking. * How easy was it to pay? Very easy through PayPal * How long did it take to ship? Shipped the next day, arrived 7 days after order. * Was the quality appropriate for the price, in your opinion? Yes. He even has another part under his upper torso joint that makes him have a "smoother" appearance when posing. * Did the item look like the sales pictures? Looked better than the pictures actually. The face-up is a lot nicer in person and the neck doesn't seem quite as long. * Were you satisfied with the product? Very. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes! * Would you buy this company's products second-hand? If they were well cared for, yes.
* What did you order? 2 Off-topic dolls and 2 sets of acrylic eyes * When did you order? Sometime in October * Did you order directly from the company, or through a distributor or dealer? From Junkyspot * How was the communication?Terrific! Emory emailed me repeatedly prior, during and after ordering/delivery. Considering I purchased one doll off his Ebay auction and one directly from the website, he automatically shipped them together (at a discounted cost) even before I emailed him and asked him to. * How easy was it to pay? Paypal all the way * How long did it take to ship? Less than a week. * Was the quality appropriate for the price, in your opinion? Oh, yes! The Hujoos are cute as all get-out and the eyes are gorgeous. * Did the item look like the sales pictures? Even better "live". * Were you satisfied with the product? Completely. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? I've been saving up for a BBB Mei so as soon as Emory has more in stock - I'm there! Unless I decide on an Ariel instead . . . . Mmmmmmm * Would you buy this company's products second-hand? N/A * Other: The goodies were an unexpected treat, especially considering how inexpensive the order was. I feel a good deal of loyalty to Emory and JunkySpot. I'm active on the forum there, as well. I know that I could go to Denver Doll and get the Mei of my dreams (she's in stock there), but I hesitate because I know I will get the best possible service through JunkySpot. Crazy, huh? LOL!
What did you order? Impldoll Joyce WS with faceup When did you order? Around October 22-23 Did you order directly from the company, or through a distributor or dealer? From The Junkyspot How was the communication?Amazing! I always have to order things using gift cards and he is always willing to let me order in a troublesome way! How easy was it to pay? Very easy How long did it take to ship? within the same week it was ordered, so very fast Was the quality appropriate for the price, in your opinion? Heck yeah! I love my Joyce!. Did the item look like the sales pictures? Looked better in person really Were you satisfied with the product? Yep totally If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? Next time something catches my eye i'll certainly order it through Junkyspot if possible!! Would you buy this company's products second-hand? N/A Other: I'm so glad that several of the companies I like are carried by the junkyspot! Makes getting the dolls and supplies I want a breeze!!!
* What did you order? 3 bottles of MSC UV-cut, a wig, a stick of iwax, and 4 faceup masks with elastic. * When did you order? Wednesday, 12/2/09. * Did you order directly from the company, or through a distributor or dealer? Ordered from Junkyspot, obviously. * How was the communication? All automated, but that's all that was needed in this case. * How easy was it to pay? I paid with Paypal, and it was very easy. * How long did it take to ship? Not long at all! Payment sent 12/2, package received 12/9 (or maybe 12/8, we discovered it on the porch in the morning and it might've been there overnight). * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? Yes, though they were mostly utility items. The wig, however, was very cool and did look as pictured. * Were you satisfied with the product? Yes! No complaints here. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Sure. I was pleased as punch to find MSC UV-cut for sale at all! * Would you buy this company's products second-hand? N/A * Other: This was my first Junkyspot order, and I'm pretty pleased. They sent my first box of pocky, too (as a freebie), so I'm even more thrilled!
* What did you order? BBB WS Ariel, wig, 14mm eyes, 16mm eyes * When did you order? 12/07/2009 * Did you order directly from the company, or through a distributor or dealer? Junkyspot is a distributor * How was the communication? The little that was needed went perfectly * How easy was it to pay? Easy, just a few clicks in paypal * How long did it take to ship? Same night I ordered * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes, the wig was a little off, but that's * Were you satisfied with the product? I was. The doll ended up being wrong for the character, but another character I have was perfect for it. * Would you order from this company again? Absolutely! I also got a *TON* of free stuff. Candy, Hello Panda, a FLCL Haruko doll, postcards, a stuffed duckie, and more. * Would you buy this company's products second-hand? If the previous owner took care of them, then yes.
* What did you order? - Obitsu 55cm boy, Gretel head, ears, eyes, wig, and... * When did you order? - February-ish? * Did you order directly from the company, or through a distributor or dealer? They're a distributor. * How was the communication? -Easy. A month later after several people had asked me where I got my doll, I emailed them to ask if they'd send me some business cards. I got a response right away and a package a few days later! * How easy was it to pay? - Yep! * How long did it take to ship? Justa few days. I'm in California and so are they (though I did know they were out of town the week I ordered) * Was the quality appropriate for the price, in your opinion? - Yes * Did the item look like the sales pictures? - Yes * Were you satisfied with the product? -Very! The wig wasn't quite what I had envisioned, but then it's hard to tell what wigs will look like. I kept it anyway. * If you weren't satisfied, how did the company solve your problem? -n/a * Would you order from this company again? - Have before, will again. If they start carrying Luts I'd order tomorrow! * Would you buy this company's products second-hand? - Yes. *Other - Why no t-shirts? I would totally wear a junky spot t-shirt, and so would my dolls!
What did you order? BBB March When did you order? Around November Did you order directly from the company, or through a distributor or dealer? From Junkeyspot How was the communication? Excellent my emails were replied to really quickly How easy was it to pay? Very easy through Paypal How long did it take to ship? The day after I paid Was the quality appropriate for the price, in your opinion? Certainly was a bargain! Did the item look like the sales pictures? Yes Were you satisfied with the product? Very If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? Certainly would Would you buy this company's products second-hand? N/A
* What did you order? Bobobie Isabella, Mr. Superclear, some eyelashes and some Glib eyeballs. * When did you order? December 17, 2009 * Did you order directly from the company, or through a distributor or dealer? Junkypot is a dealer. * How was the communication? Excellent. I got an order confirmation immediately, and a shipping notice the same day. * How easy was it to pay? Very easy--via Paypal directly from the website. * How long did it take to ship? It shipped the same day, via UPS. Even at Christmastime, I received the order on Tuesday, December 22. Via UPS Ground. I was shocked and delighted. * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? Yes--exactly! * Were you satisfied with the product? Very much so. * If you weren't satisfied, how did the company solve your problem? Not at all applicable. * Would you order from this company again? Definitely. In fact, I'm browsing their in-stock dolls right now! * Would you buy this company's products second-hand? Only if Junkyspot would get credit for them.
* What did you order? Resinsoul dog #38 * When did you order? Pre-ordered in Sept 2009, received her Jan.14 2010 * Did you order directly from the company, or through a distributor or dealer? Distributor. * How was the communication? Very good. * How easy was it to pay? Super easy, Junkyspot takes paypal. * How long did it take to ship? About 3 days * Was the quality appropriate for the price, in your opinion? Certainly. I even got a discount 'cause Bobobie/Resinsoul took forever in sending them the Junky. * Did the item look like the sales pictures? Better than the sales pictures but that is the case with most dolls from Bobobie/Resinsoul * Were you satisfied with the product? Yes! * Would you order from this company again? Oh yes. JunkySpot is my go-to place when ordering dolls.
* What did you order? in 2008, an AoD Chen, DZ Mo-2 and AoD An. In 2009, DZ Hid, RS Lu, DZ Luke, RS Long, AoD Min plus over 25 1/6 Obitsus and accessories from 2006-2009 * When did you order? Countless times over the last 3 years * Did you order directly from the company, or through a distributor or dealer? JS os a dealer * How was the communication? great, Emory always sends me invoices for my resins. My resins always arrive in exactly one week, Obitsus and accessories in 3 days. * How easy was it to pay? very * How long did it take to ship? Everything has arrived in 1 week, except my boys I ordered on Christmas Eve, took 2 weeks due to Christmas and New Years holidays * Was the quality appropriate for the price, in your opinion? yes * Did the item look like the sales pictures? Al of my dolls have looked better IMO * Were you satisfied with the product? very * If you weren't satisfied, how did the company solve your problem? I only had one problem, I got shipped the wrong head once. I returned it, was reimbursed for shipping and got the right one in 3 days * Would you order from this company again? absolutely * Would you buy this company's products second-hand? yes, both of my 2nd hand dolls were originally from JS Side note: Emory always throws in extra goodies, I've gotten free candy, CDs, movies, My Little Ponies, tshirts, keychains....even a swiss army knife! AND, since I bought so much from him and am active on the forum, he sent me a free DIM Robel head as a gift at Christmas!
* What did you order? Souldoll Kid Liddell WS * When did you order? Ordered like Dec 30th, shipped like Jan 2! * Did you order directly from the company, or through a distributor or dealer? Junkyspot is a dealer * How was the communication? n/a * How easy was it to pay? Paypal, super easy * How long did it take to ship? Just a few days! I had her the next week. * Was the quality appropriate for the price, in your opinion? Best price I found for her! * Did the item look like the sales pictures? She was perfect. * Were you satisfied with the product? Very! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes * Would you buy this company's products second-hand? N/a they are a dealer
Junkyspot Feedback (2010) * What did you order? * When did you order? * Did you order directly from the company, or through a distributor or dealer? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? * Would you buy this company's products second-hand?
What did you order? Bobobie (Resinsoul) Ju tanned girl When did you order? January 30th Did you order directly from the company, or through a distributor or dealer? Junkyspot is a dealer How was the communication? so so....he was quick to email when something I ordered was out of stock (and quick to refund) however asking a question beforehand got no reply. I also tried to make a login for their forum which was completely ignored. How easy was it to pay? very easy (Paypal) How long did it take to ship? 2 days (I did order on the weekend, and he shipped on the next business day) Was the quality appropriate for the price, in your opinion? I thought the price was rather low considering how nice she is Did the item look like the sales pictures? better then the sales picture Were you satisfied with the product? If you weren't satisfied, how did the company solve your problem? N/A Would you order from this company again? I might...getting the free gifts was a nice touch. However I don't like the lack of communication from the seller. Would you buy this company's products second-hand? N/A