* What did you order? 20mm glass eyes * When did you order? May 31st * How was the communication? Poor, they blamed me for the mistake * How easy was it to pay? Yes * How long did it take to ship? A few days * Were there any missing or broken items in your order? No * If there were any problems with your order, how did the company handle them? They sent 14mm instead of 20mm and then told me, despite photo evidence, that I measured wrong and to send them back. The eyes were $10 and shipping to Hong Kong is more expensive than the eyes were * Would you order from this company again? I've never had problems before this but no, I won't go back