Jollyplus Feedback (ALL)

Ordered the Sweet Bliss outfit. I had a question and communication was rather slow. However, shipping was shockingly fast, it was pretty awesome. Outfit was perfect and nicely wrapped. I would order from then again.

 

* What did you order? Dollheart SD13 Boy Fer
* When did you order? 7/2/2011
* How was the communication? Almost not there. When I did receive a shipping notice after asking, it came to me in Chinese... and I cannot read Chinese! I had to get my tracking number and information from my account on their website.
* How easy was it to pay? Very easy to pay with pay pal
* How long did it take to ship? Shipped on the 8th of July, received July 11th
* Was the quality appropriate for the price, in your opinion? It's a very high quality outfit, but the necklace that is part of the set was missing from the box!
* Did the item look like the sales pictures? Even better, but the necklace was missing!
* Were you satisfied with the product? Yes and no. I love the outfit, but am upset the necklace is missing!
* If you weren't satisfied, how did the company solve your problem? Still waiting to hear back from them on my issue.
* Would you order from this company again? I am not sure. If they start communicating better with customers, I would say 100% yes. But right now, I am at a 75% that I would buy from them again
* Would you buy this company's products second-hand? In a heartbeat!