Iplehouse registering problem

maybe try using a different internet browser.... or check your settings for pop ups, and security.

 

Feels a bit of a noob question but here goes; I order the BID Erzulie and paid earlier in March and all went fine. But, yesterday I thought I'd order the Carina as she's in the sale and I do fancy her...however, I cannot seem to order her.

I went on this page http://www.iplehouse.net//shop/step1.php?number=2165 add went to fill in the options, but when I get to thigh and makeup, my comp makes a warning noise and a warning window opens up- but it's clear apart from the exclamation mark. When I click 'add to cart' nothing happens at all.

Any ideas? I have asked Iplehouse, but no answer yet.

I'm wondering if I have missed something completely obvious

 

Maybe their stock of Carina on their English site is sold out? It says on their Notice Board to check their Japanese site if that's the case.

 

This happened to me when I ordered Asa in the sale. Some of the options aren't available and you get a pop-up with a question mark when this happens. It sounds from your experience as though she's out of stock and they haven't got round to altering the site yet. Their site can be a bit hit and miss at the best of times but they're probably very busy right now with the sale and the move.

 

When you get that popup, it means the options you've picked are sold out. Check the Japanese site and if the configuration you want is available on there, post in the Q&A and they can move the stock for you.

Good luck! Carina is beautiful!

 

ARGH! oh bum! I did check their Japanese site and the same thing happened...so it must mean the options I chose are both sold out. Damn. Thanks anyway guys for explaining this; hope I get her one day. It's taken me a few weeks to decide actually which doll I was going to go for, made my mind up for Carina and now she's sold out

 

Iplehouse is moving warehouses, from what I remember, so they're having this sale to significantly cut down their stock.

All their dolls will be back up for sale once their move is complete (but at regular price), so I don't think you need to worry.

 

Thanks hun I did see they were moving. I figured she would be available again soon at some point

 

Is there something wrong with Iplehouse's English site? I click on something, anything!, and it refreshes the main page. I wanted to look at the clothing for my incoming doll and can't. Even typed in the link a pair of pants showed and nothing...

I thought it was iplehouse.net but I dunno now...

 

Ok, have to log in...weird.

 

Aren't they in the process of moving physically to a new location about now?

 

Says something about a delay...but that shouldn't make one log into the site to surf it.

 

I do not know whether this is the correct section.

So I have finally decided to get myself an Iplehouse Arvid. I would like to sign up on their page, but there is a point which says "Recom ID". I guess I need someone who recommends me?

If this is the case, can please somebody recommend me? Or tell me otherwise how this works?

This is the first time that I do something like that. Perhaps someone can help me?

 

I logged in just fine with no Recommended ID. I don't think it's required?

 

You don't need to have anyone recommend you. Just sign up like any other BJD website you've went through and click okay, I think the Recom ID probably means that they have an ID username that you can use if you can't think of one...I believe.

 

Hello...!

I hope I'm allowed to ask this (total newbie)....

I have tried (unsuccessfully) to sign-up and register on the Iplehouse website...

The form requires info. I don't have...

'recommender ID'..? (recommender username ID I believe)?

This is not a password or anything, I think they want a referral from an existing customer in order to sign-up, get a customer account and proceed to purchasing dolls....??

Moderators & everybody, please don't boot me off DoA for asking this if I'm not allowed...??

I'm just stuck and don't know how else to buy from Iplehouse directly in future without an account first...

Thank you so much for any help anybody can offer me please...?

Marina XX

 

what is the error message you get?

 

because the recommend ID doesnt have a red star, and therefore shouldnt be mandatory

 

Whhaaaaa.....!!! Linzabeth.....!!!!

Derrrr....!!! I have finally lost my last marble....!!
I've been trying to sign up for several days now and it never occurred to me that that part wasn't mandatory...(I'd not taken notice of the red dots)...!!
THANK YOU SOOO VERY MUCH..!! I'm SUCH an IDIOT...!!
How embarrassing can it get being a totally ignorant newbie as well as a knucklehead at the same time..? :-)

HUGS, Marina XX

 

haha! no worries XD

 

Hey all,

I haven't been able to get the IH website to load at all since yesterday, neither on the computer nor mobile... does anyone know what's going on there? Is it just me?

Thanks!

 

Nope, just loaded fine for me. IE browser.

.hlp

 

Thanks for the reply! That is too strange... I can get their splash page, and can get the Korean site to load (albeit slowly), but the English site just won't come up at all. Tried Firefox and IE, cleared out all my cache and cookies... I'm cursed! o.o

 

I use Firefox and it works fine on my end. ^^

 

Try http://anonymouse.org/, if this works for you (you won't be able to log in) then your ISP is blocking the URL for some reason.

.hlp

 

I can get on the site fine. Using Mac OS Snow Leopard, working fine on Firefox, Chrome and Safari. Good luck!

 

I did briefly have trouble (Friday & Saturday) getting the details of my order to load, but it's doing fine now

 

Anonymouse worked, I suppose it's my ISP then! I'll go poke at them. How strange. o_O Thanks everyone! ♥