** This can be done by both customer AND customizer when mailing doll parts ** If you are returning to an international customer an item (doll, head, etc.) that you performed a service on, such as face-up or customization, these packages can be exempt from a second issuing of customs or duty fees. When you're filling out the item inventory on the customs claims sticker, add "Return item for service" (mark it as "other", not "gift") and the recipiant will NOT be charged an extra round of duties on their doll or parts! You can still insure these packages and write the correct value on the claim form. IF the recipiant pays duties on the item due to a clerical error, they can get a full refund from the post office. (there is a form for this... I think it's yellow) Canada Post gave me this info, and I'm not sure if it's the same all over the world, but you can always check with the post office when you go to mail your stuff; they'll know what you're talking about. --- EDIT: How to get it at the post office! - *When mailing the head/body to the customizer, please remember to always purchase tracking and insurance!* - Use a regular customs form: - check the box marked "Other", NOT 'gift'. - label contents correctly (ie 'doll parts' or 'doll head') - write the correct value of the item (do not overstate or understate the value, for insurance purposes!) - under the contents (ie. 'doll head') on the contents list space, write clearly "Return Item for Service" - mail item as usual. This does NOT affect postage costs at all. *The customizer can mail your item back to you using the same method, without fear of it costing you another round of duties.* ------ Available in: - Canada - Sweden - USA - - [please leave a comment or send me a PM if your country can do this] :3
Someone mentioned that in their country (and no, I don't remember who or where. Aren't I helpful?), that if they filed for 'temporary export' beforehand, then they could send doll parts out of country and get them back without customs fees. I think it'd be a good thing to ask your post office about, so you'll know exactly what to do for your situations.
I wonder if this works for UK I have been asked several times to do face-ups or Mods and always been to affraid to say yes as Im one of those people who get hit for charges
Just a little bump because a friend was complaining about getting hit with a second round of fees following a face-up... >.>
i know for the netherlands you should first call customs what to do because i asked my local postoffice if i should take precautions, when sending my head overseas, and they didn't know about anything. when i called customs they told me that there is a paper you can get, but that the postoffice doesn't know about it ( sigh it's always the same) unlucky for me but by then i had allready shipped the head. i still had all my papers from the first time i got hit with customs for this doll and tought i would be able to prove something with that, but they told me no because i couldn't prove that it was the same doll. So please all dutchies check with customs before sending overseas. floor
I may try to find out I want to send my PocketFairy out to have her redone but I want to get her insured I have already paid customs fees on her once ...and dont want to hammered again
So would that work if I (in the US) wanted to send my heads to a face-up artist in Canada to get them worked on to save the nice girl from having to pay for them? I'd like to be able to insure my heads, but then I'd feel bad if she had to pay $$$ in customs fees on them.
Yes, it should work, and I'm sure both you and the face-up artist would be very happy not to pay extra fees ^_^ The postage rates will be the same for you, and you can still get full insurance and tracking. The only difference is that the recieving party won't get hit with taxes or fees because the 'return item for service' tells customs that it's not purchased merchandise, but rather item in transit for service. (there may be a $5 handling fee with Canadian customs, but I'm not sure if that would still apply to a 'return item') Make sure to tell the face-up artist to send it back in the same way, so you won't get hit, either! I actually stopped taking face-up commissions because I'd have to tack on the customs fees to my face-up price >.> $69 UPS fees? No thank you!
I can confirm that this is true for Sweden. The only necessary action needed is the faceup artist labeling the returning part/s as Doll-Mage describes.
allanieew Ah i know that paper it's a license for shipping out without fee's. Problem is i get the fee's when the heads come in... and i don't think my customers all want to get those license ~_~ (the license only counts for shipping things out) I hope to get some more information Monday about this.. i can get the license trough my fathers company, I may be able to get a special option so it also counts for thing i receive rather then those i send, but it will probably cost me something D:
Just a little bump for a question: Can someone in the USA please confirm if this is available through the US postal system? Also, if there are any other countries that have this option available, please comment or drop me a PM and I'll add it to the list in the thread. :3
Yep, this can be done in the US! I had to return a pair of high heel feet to iplehouse and there was a box on the customs form for returns so I just ticked that.
Well, there are at least 2 kind of customs forms in the USPS, "regular" airmail/first class international (can be used for International Priority flat rate too) green USPS customs form doesn't have a box for returns. Green form (2976): http://shop.usps.com/webapp/wcs/sto...01&categoryId=13356&productId=11679&langId=-1 The one used for EMS or Priority international shipping does (2976-A), also bigger heavier packages: http://shop.usps.com/webapp/wcs/sto...01&categoryId=13356&productId=11681&langId=-1 More info here: http://www.usps.com/international/customs.htm Also, despite their saying that there's no need to use a customs forms in certain cases, the PO near me doesn't let me send anything without them, and there was another thread about problems receiving the items when there wasn't one attached to the envelope.
I think I've ticked the Other box and written Return next to it on the green form and my PO didn't raise a fuss about it.
I know that when I do work for international customers, I've taken to including an invoice in the box, specifying that I am returning the heads and that the only thing done to them was painting. Apparently this helps if a box is opened by customs of the receiving country. I didn't know about doing this additional bit on the customs form and still being able to properly insure the heads!
I read this elsewhere, but dolls in general are -not- allowed to be taxed extra by customs as long as they are labelled DOLLS when coming into the US. If they are you can get a refund.
Nyalee, that's 100% correct. But those of us in the US are lucky. I'm a customizer, so when I send a doll back home to Canada, England (anywhere in Europe, actually), Singapore, etc., the doll owner could be in for a rude surprise depending on how the package is marked. Even if I mark the doll as a "gift", it still has to be below a certain value to avoid customs fees (and this is on something the owner has *already* paid fees to get into their country in the first place). Worse, if I mark a doll down, I'm 1) breaking the law and 2) unable to insure the doll for the correct amount. The tip that started this thread is a great way to be 100% legal, able to properly insure the doll, and make sure the poor owner doesn't get hit for fees they shouldn't have to pay twice. I know I'll be doing it from now on!