I just wanted to start a feedback thread for Pipos, because I've got wonderful things to say about them I bought a Baha from them but because he was a special Xmas Limited his feet parts are shoes instead of little paws. I contacted Pipos to ask if there was any possibility of buying some paw feet for him so I can swap them when I feel like it and they sent me some for free! All I had to do was pay for the shipping which was practically nothing ^_^ They arrived in double-quick time and in a huge pink box! Full of bubblewrap ^_^ They sent me some little S-hooks for them too so I don't have to worry about losing the ones for his shoe-feet! Pipos have been fantastic throughout both this transaction and the one where I bought my Baha and I really can't express how much I love this company - their customer service is amazing and if they say they'll do something they really do! Any more good/bad things to say about them?
I ordered a Heero from Pipos last month- it was my first time ordering a BJD so I was nervous, but everything went smoothly I placed my order on Feb 11th & paid straight away through Paypal. My payment was confirmed in a few hours & then began the wait for my kitty But only two weeks later I had a shipping notice, & she arrived home on Feb 29th. I ordered a little yellow outfit for her too, & Pipos even co-ordinated her eyes & added a yellow bow so she all matched! Fantastic company, I definitely recommend them
* What did you order? Ringo basic * When did you order? 5th,July 08 * How was the communication? Good. I ask them can i get a Ringo with a little make-up changed, they said no. but that dosent matter * How easy was it to pay? Easy. My friedn helps me to use PP * How long did it take to ship? only 9 days! really fast! And EMS period are 5days, from Korea to China * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? Yes! Prettier! * Were you satisfied with the product? Definetly! -------------------------------------------- and the form..... * What did you order? * When did you order? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem?
* What did you order? Sugar Robin and a picnic dress with bonnet to fit her (you need to order the correct size) * When did you order? July 17 * How was the communication? Good! I used the 1:1 method though, and not the general boards * How easy was it to pay? Very. I used Paypal * How long did it take to ship? Exactly 2 weeks. She arrived on July 31 (technically she arrived at the airport the day before, however.) * Was the quality appropriate for the price, in your opinion? Not sure how to answer this question regarding overall cost, as she is my first bjd. I do think that it was well worth the extra cost to have the limited faceup vs. the regular Robin faceup! The dress was a little pricey because it was just the dress and bonnet (no bloomers or socks, etc). But they are nicely made. * Did the item look like the sales pictures? Even cuter! * Were you satisfied with the product? Yes. The clothes are adorable and the doll is lovely. * If you weren't satisfied, how did the company solve your problem? This is not a comment about being unsatisfied. In fact, I was the one who caused the problem! When I chose shipping, I chose EMS Premium because it was only a couple of dollars more. I went ahead with the entire transaction and even sent payment. Feeling nervous about maybe choosing the wrong shipping, I used the 1:1 to ask....Sure enough, I was wrong! But they were very helpful and everything got resolved. Yay for Pipos! Oh, I forgot to add that they included a cute little plushie so that my Sugar Robin had a travelling companion. Cute!
* What did you order? Autumn Season Limited Baha * When did you order? September 14, 2007. * How was the communication? Easy. * How easy was it to pay? Very; I also used Paypal. * How long did it take to ship? Only 8 days, though I couldn't pick her up until the 9th day. Happy almost-birthday, Minnaloushe! * Was the quality appropriate for the price, in your opinion? Definitely; the limited outfit was adorable and the faceup was nicely done and gives her a lot of personality. * Did the item look like the sales pictures? Every bit as cute and then some! * Were you satisfied with the product? Extremely! I was particularly pleased to get the color of eyes I'd been hoping for, although that was coincidental. I happen to be getting my next Pipos doll from Dolls and Friends, but I'd buy from Pipos again without hesitation. * If you weren't satisfied, how did the company solve your problem? N/A; there were no problems at all.
