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FAQ: White residue forming while removing a faceup?

Jun 24, 2005

    1. I agree with okashigaara, I was just at a faceup class and this is what they warned us about. It does not look like heavy modding because I have seen that and this looks like a film or at least on my monitor it does.
      They suggested if we had this happen let the head soak in Windsor & Newton then with a stiff toothbrush scrub it until its gone. If there are other areas underneath that were modded you will see them once the msc is cleaned off.

      The person who taught the class was SDink a very well know faceup artist who has done more faceup's than she can probably count. PM her if you want to confirm this I am sure she would be happy to give you her opinion as she is a fabulous person.
       
    2. It doesn't look like epoxy/modding to me--I had the same thing happen when removing a faceup with rubbing alcohol because the head I was cleaning was covered in several thick layers of MSC but only a thin layer of pastels. More scrubbing got rid of it soon enough, but it took forever.
       
    3. Going with the general consensus here. From the looks of it the white bits are some stubborn patches of MSC. I've taken similar pictures of wiped face-ups myself. I'd give it a good soaking in W&N and go at it with a brush, just be careful to rinse it thoroughly afterward :3
       
    4. Oh, that happened to me, too, when I used rubbing alcohol to get MSC off. They had a small adverse reaction and turned into the white powder. You can buff it off with fine-grit sandpaper.
       
    5. I'd say pretty much what a lot of the others have said, it's just thick MSC.
      I've had it happen on my own dolls when I remove the face ups I had done previously...usually it occurs around the ears, nostrils, headcap area, and the nape of the neck...where the MSC will 'pool' if too much is sprayed on and where you're likely to clean less when removing a face up.
      Giving it another clean with your remover and, as suggested, an old toothbrush usually works!

      It does come off, you just have to work at it.
       
    6. My Tiffee had some serious MSC residue when I received him. It was so thick in his ears that his ears were only about half as deep as they are normally!! But after LOTS of soaking on 91% alcohol and LOTS of scrubbing with a baby soft toothbrush, he came clean. I'd say try cleaning and Magic Erasing it again and then come back and tell us how it goes. :3

      Also, I've heard that Windsor can potentially cause bad reactions in resin...could that have happened to you?
       
    7. I read here that Winsor & Newton products (within certain restrictions) could be used to remove faceups, so I bought Winsor & Newton Brush Cleaner and Restorer for Dried Acrylic & Oil Colours. Did a test patch on the headcap of my old 2008 Migidoll Ryu and got this:

      [​IMG]

      A patch of lighter resin with a whitish residue around it, and (most worrisome) a patch in the middle with what looks like tiny little pockmarks in the resin (it's all flush though, even though it looks like a hole in the headcap). I don't think I left the W&N on the head for more than a minute and scrubbed it a bit with a q-tip. Perhaps that was my fatal mistake?

      So, questions:
      1. What, if anything, did I do wrong, besides buy the wrong product? DID I buy the wrong product?

      2. If so, what would you suggest I use from here on out?

      3. How do I fix this? I can always sand his head a touch, but a good scrubbing with Dawn and a soft sponge had no effect on the white residue.
       
    8. That looks to me like the WandN dissolving a layer of MSC (which is what you want it to do after all). It looks exactly like the intermediate stages of when I was scrubbing my first faceups off one of my heads (I got really enthusiastic with the MSC so there were a lot of coats to get rid of). Scrubbing with a q-tip is not NEARLY vigorous enough to take that off. You need to SCRUB VIGOROUSLY with a Mr Clean Sponge. All the WandN does is help dissolve and lift the MSC and paint from the resin, you still have to to the work of scrubbing it off.

      So no. The resin is not dissolving or pocking. That's the MSC, which you need to SCRUB with a Mr. Clean sponge to get off.
       
    9. Windsor and Newton is totally safe for Resin. I use it to remove face ups with no problem I use Volks version of msc and have had no problem. I agree with the above poster that it is just msc that needs to be scrubbed off.
       
    10. Looks like you're not done cleaning yet lol. Keep scrubbing! Windsor and Newton is definitely safe.
       
    11. Q-tips are only good for some of the not-the-smallest nooks. You need to cover a bigger area. I usually moisten a folded up paper towel with the stuff, give a good wipe of the W&N over the head, let it sit for a couple of minutes on the head (the W&N, not the paper towel) to start softening the paint and coating layers, then add more to the ppr towel, and start rubbing away!

      It always boggles me how faceups can be so fragile and yet SO tenacious. Keep swabbin'!
       

    12. You are so right. I have been using those cotton pads that you use to remove makeup. They are just cotton no chemicals and they work wonderful but I go through about 10 each time I take off a face up. That is not counting the q-tips for the crevices. LOL
       
    13. DURR HURR.

      I was really really REALLY hoping that was the case!! Thanks so much, everyone, I really appreciate it. In some ways I'm still such a noob, haha. :)

      Off to clean a head like there's no tomorrow!!!
       
    14. So, i went about trying to get my boys default faceup off with nail polish remover. I know 'why didn't you use brush cleaner?' I live in Hawaii. It's hard enough finding colorless nail polish remover. I noticed that parts around his nose and lip are becoming discolored and near-white. Is this the acetone eating his resin? If it is, how do I stop it?
      I have him soaking in water with a small amount of baking soda after rubbing baking soda paste on him atm.
      I washed him thoroughly and rinsed him as I was taking the faceup off, like I do with all of my kids, and none of them have been damaged from him except him.
      help! D":
       
    15. It sounds like you honestly need to scrub more. It sounds like the MSC starting to come up enough just to become visible, but not be removed.
       
    16. I've scrubbed in the same place three or four times, with an electric toothbrush and Q-Tips. It came off gummy, and turned white again. I have the rest of the faceup off.
      I will keep trying though.
       
    17. Honestly, I've no idea, but if it looks anything like this it's probably MSC coming off. As you can see I freaked out about that myself. >,< I hope that's all it is!
       
    18. It does look similiar. I will definitely try scrubbing it off with a magic eraser and look again. thank you!
       
    19. fixed! It indeed was the MSC not coming off completely. I guess I'm just used to getting PLAID off. Thanks for all your help! :D
       
    20. I'm glad you fixed it <3. It's a shame it's so hard to find W&N by you ;~;. I have used Non-acetone nail polish remover before and it worked just fine <3. (You should be able to find that at any basic place like walmart <3). I bought the pink kind (not colorless I guess) and it's never hurt my dolls head. He's a really light skinned DOD doll too :o.
       
    21. Thank god this thread was here...I just finished freaking myself over the same problem!!

      Hahaha...thanks guys

      DMM: kitty2
       
    22. It sounds like I have the same problem--well, I HOPE I do cos then it can be fixed. There's the additional problem of super glue though. I've posted a thread about it. I'm glad this thread is here. It's making me feel a bit better.
       
    23. WOO~~
      SOLVED: using rubbing alcohol + magic eraser + TONS of scrubbing

      THANKS FOR THE HELP <3

      Alright so I just received a beautiful pair of Euclase legs in the mail today and his dead hands. I purchased them with blushing already on because the seller hurt her hand and could not remove the excess blush. She had removed some but not all. So at a cheaper price I said I'd clean them myself which was no biggie, I'm new to the doll community so I figured why not try something new!

      I cleaned them with 99% Isopropyl Alcohol (rubbing alcohol) and it removed all the old blushing quite well, took awhile to get them totally clean but they looked great! After the cleaning I gave them a small bath then left them out to dry.

      And when I came back I noticed these chalky white residues forming around some parts of my Euclase. I figured it's probably just some chemical residue so I gave them another bath, this time a nicer soapier one.

      And once again leaving them out to dry, these white streaks began to form.

      I'm a little bit worried because I'm scared I damaged the gray resin. It said Isopropyl wouldn't damage anything but...here I am!

      Is there any chance there could have been chemical residue left over from the previous seller and mixing it with mine could have damaged the resin?

      I'm open to any suggestions...I just really want them better >.< I was so excited for my Euclase..

      [​IMG]


      [​IMG]

      It was super hard picking them up with my camera but I managed to slightly catch it.

      The white stuff is along the hand and near the joints on both legs and on the knee. :(
       
    24. I think it might be MSC residue, if the parts were sprayed down before you got them, even if Soom did it. Sometimes I get a white flaky residue in places where I don't thoroughly scrub off MSC after I wash down my dolls with Isopropyl alcohol. Could it be the parts were sprayed down with MSC before they left Soom?
       
    25. That's MSC residue, there's a world of threads about similar things on heads usually but the same theories apply. Basically just keep scrubbing and it'll all come off, it just shows more cos it's on a tinted resin. :)
       
    26. Oh okay phew. I was super worried.
      Do you recommend anything to scrub them with?
       
    27. I use Winsor & Newton brush cleaner. Often on a magic eraser, but I'm not sure I'd use that on gray resin necessarily - I'd just use a cotton ball. Anytime I see "white flakey spots" I assume MSC residue, sometimes it looks like it's all off but it isn't.
       
    28. I'd lay off the magic eraser since it's grey, but yeah, windsor and newton and a good scrub with some cotton wool!
       
    29. It is okay to use magic eraser. The grey resin is not dyed but grey all the way through so it's ok.
      I've used it on my Bygg with both alcohol as well as Windsor and Newton brush cleaner.
      Just keep scrubbing, it'll come off.
       
    30. AWE!!!~ Thanks everyone for the help!! Greatly appreciated<333
       
    31. WOO went back and scrubbed away my life with a magic eraser + alcohol and it took all the white flakes off for good! Thanks for the advice guys really helped me out <333
       
    32. So I decided to remove the face up on my Dollzone tan Yuu using the volks Sponge Cleaner and Mr. Color thinner. I have done this with previous dolls and never had those horrible white marks all over the face. It seems that they can be scratched off but I'm really concerned to use light sanding because he's tan. Does anyone have any suggestions. Thank you.

      Found the answer reading through the thread, the white marks are completely gone and I didn't have to use sanding.
       
    33. I wasn't sure I'd be able to describe this without pictures, so can you guys have a look at this and tell me what you think?

      I've been using non-acetone nail polish remover to remove her face-up, and I can't remember what the resin looked like before I removed it. It's a bit hard to see, but there are some blotches on her face (on her eyebrow line, near the top of her head and near/behind her ear). I scrubbed at it for a while to see if it was just sealant that was really stubborn, but it hasn't moved at all. Did I damage her resin permanently?
       
    34. Actually that looks exactly like what I remember happening to mine.

      I see eyebrows, eyelashes and cheek blushing, assuming that's her old faceup, I'd say it's just the sealant melting. I'd advise to keep cleaning with alcohol/non-acetone nail polish remover until every trace of the faceup is gone, the white marks should go along with it.


       
    35. Thank you very much, that's a weight off my mind! :)
       
    36. I'm sorry if I'm the millionth person to be asking the same thing again, but I encountered a white residue, mainly on the headcap, after cleaning my doll's head thoroughly (with acetone nail polish remover). Reading through the entire thread, I imagine the normal answer would be that it is MSC/sealant residue--but unfortunately the headcap did not receive any MSC spray at all, since I did the faceup on the head myself.

      Photo for reference:
      [​IMG]

      Is it perhaps the acetone reacting with the resin? And would the best option be to sand it lightly to remove the white bit?
       
    37. Having the same problem after W&N cleaning. Any new findings?
       
    38. I was removing my boys faceup and I noticed a strange white residue in a couple places on his face. I'm not sure what's wrong. I used a high persentage rubbing alcohol to remove it. Is it just the alcohol reacting badly with the resin? Please help, I'm very worried that I ruined him. :(

      I know it may be hard to see but here's a picture. The residue is on his jaw/chin.
      http://i20.photobucket.com/albums/b203/coo583/image_zps18c51f96.jpg
       
    39. Happened to my friend while removing her dolls faceup. And me too. Just wipe it again with alcohol, then immediately dunk it and lather with oil-free soap
       
    40. Its the MSC reacting to the alcohol and letting loose of the surface.
      Keep rubbing :)
       
    41. Thank you both so much! I am so glad I didn't ruin him. :)
       
    42. i agree soap helped with my doll when i first did her face up
       
    43. I wanted to post about my own experience with this on a very dark skinned doll. Testors + rubbing alcohol to remove the faceup left the head almost white, and contrary to everything I had read, the magic eraser made it worse. I even tested plain magic eraser on another piece of the dolls resin, and it left a white mark there also. I think with some dark resin dolls, the fine sanding done by the magic eraser can be seen, leaving white marks.
      What fixed her up was something called "tacky cloth", bought at a hobby shop. Its supposed to be used in between sandings to clear away debris and even everything out. Two or three scrubbings with tacky cloth followed by soap and water rinses finally got her back to the original color.
       
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