FAQ: White residue forming while removing a faceup?

The head wouldn't happen to be french resin would it, like a Narin or Narae?

 

Oh jeez, oh jeez, oh jeez. Not-fun-time.
:: stops hyperventilating for a second, types ::

I was removing my boy's faceup, an AOD Chen, with Magic Eraser (poor choice, I know) and non-acetone nail polish remover (I KNOW... now I feel like an idiot... after brief thread-searching I didn't uncover any ill effects but... oh, I feel very, very stupid now) and after washing him thoroughly, removing the actual faceup, rinsing it some more... I think he's started to discolour. It's not OBVIOUS but there's distinct lightening around his eyes and mouth, just maybe a tiny bit lighter. Not bleach-white or the colour of beauty white resin but a TINY shade lighter. And blotchy. It appears to be residue, not actual discoloration on the resin- it comes away a bit when scratched with a fingernail.
Magic eraser, dry and wet, does nothing. They do, however, go away when he's wet- they only show up again when he's dry. Is there ANYTHING I can do besides sanding the whole head?

Sorry, no pictures, but... argh.

hyperventilating and very, very guilty,
-Alice.

 

I dont know much, but it definately sounds like msc residue - magic eraser only removes a very little amount of whatever at a time, from my understanding, and theres LOTS of threads on here about msc residue causing flakes or discoloration or white patches when its not been properly removed. I use non-acetone nail varnish remover on my dolls, and always rinse afterwards, and i havent had a problem. Despite me re-doing one of my dolls face-ups about ten times in a day

 

Argh! Now I still feel stupid.
He was pretty thoroughly sealed, too. I used the non-acetone nail polish remover too and I was terrified it was that. So should I clean more thoroughly, and hope that works?

 

Id clean him some more, it definately cant hurt anyway. Tho im always scared to offer advice in case im wrong lol. Id say tho that i really dont think youve permanently damaged him

 

Phew.
I did the fingernail-scratching thing very lightly where the flakiness was worst, around his eyes (where I did admittedly spray MSC really clumsily) and then went over him with a wet wash cloth a couple times, which diminished it. Now it looks like it's more or less taken care of- thank you!

 

The same problem happened with me, I remover my DOD's faceup and a part of his cheek went bright pink; it completley scared me. I ended up sanding it even though it was still noticable, I think it faded after time though as once I had re-done the face up it wasn't noticable..

Edit- Glad you got it sorted!

 

I think that It would be good to try to clean him more, but if you think the resin is being discolored (and it is not MSC just being funky), it might be because the magic eraser is a bit of an abrasive, and when resin is 'sanded' it does lighten.

If you want a super easy way to remove the face-up without all the hard scrubbing you could try calling one of your local art stores to see if they carry Winsor & Newton Brush Cleaner and Restorer It does a super job removing face-ups. And for hard areas to get like in the nose, and in between lips you just dip a soft toothbrush in it and scrub gently in those areas. It is safe for resin, but after you are done be sure to wash the head in some dish soap that does not contain oils to make sure that all of the brush cleaner is off.

Edit: Oh, it looks like you got it all sorted out XD

 

I hadn't known about the brush cleaner thing until recently but I'll definitely check that out. It sounds like it'd be a lot easier, especially for getting the groove of his lips and the nose (argh, so hard to get...) and I need to make an art store run anyway. Thanks for all the help, everyone!

 

The pink could be from nail polish remover (if you used it). If the remover was pink, it can stain the resin pink.

 

this sounds like something similar that happened to me when i first attempted changing my boy's faceup. i got frustrated and used nail polish remover that had acetone in it. it did the trick but it also left a spot of lighter discoloration near his mouth. i was freaked out. but i just washed him with regular washing up soap, and then tried rubbing alcohol. the rubbing alcohol removed what was left of the old paint, and that spot was gone!

 

Is rubbing alcohol safe for removing the residue, does anyone know? 'Cause if we've got one thing at our house, it's that- I had to steal my sister's nail polish remover but I've got easy access to that.

 

In all honesty I havent found it to be as effective as non-acetone removers (everyone breathe now...) I have started to use pure acetone over the acetone free polish removcer as it has NOTHING else added no colours no oils nothing but acetone...

The upsides: it evaporates instantly and washes clean without discolouring the resin of the dolls I have used it on (Luts NS resin, DZ Yellow and pinky normal resin, BC blue resin, Bobobie in Tan, White and NS resins and most recently my newly arrived DOC Bee-A in NS) Although it does take a little more care with use AND patience, with pure acetone after you wipe the face and wash it clean in water and soap, you HAVE to let the head air dry for no less than an hour as the acetone will soften the resin...

The downside: if you try doing anything before its had a chance to re-harden do not misunderstand me whan I say YOU WILL BUGGER UP YOUR DOLLS HEAD!!!!!! Oh and if you dont wear a filter mask... you'll end up off your head and with potential brain damage from the fumes!!

So I guess its a case of use what works for you Of all the things you would have around the house, non-acetone polish remover (that DOESNT have essential oils/colours or other additives to make it smell better) Is the most effective and if you have MSC residue (frosting on the face thats white in hard to reach areas) go at it again with the remover and wash again If at first you dont succeeed wash wash again

 

i find that rubbing alcohol is the quickest way to get a clean slate on a face without damaging it. but i always wash with mild soap and water to removed what could be left of the alcohol.

i've never tried it to remove anything else than an old faceup though

 

This may sound like an idiotic question, and I should probably go to wikipedia, but what's the difference between non-acetone nail polish remover, just straight acetone, and rubbing alcohol? Just to stay on the safe side, I know I'll get them confused or something.

Also, now that my doll head's been cleaned he still feels more smooth than when I got him, because before I sealed him/fresh out of the box he was really plasticky feeling and reflective. Is it a side effect of the MSC or because of the abrasive effect of the Magic Eraser? (Either way, I've gotta say I much prefer the feel of it.)

 

You can also use soap and water, which usually works really well for that sort of thing, if it ever happens again. ^^ Gentle soap, of course, nothing like extra strength dish soap.

And I'm not sure what the difference is. The feeling of the resin might be because of the MSC cause when you spray it on there, it makes sort of a 'tooth' effect so all of the pastels and stuff stick to the resin better. But I dont know too much about it. :3

 

I put his head back on his body today and I noticed... maybe it's just dust or leftover msc but his head resin seems LIGHTER than the stuff on his body. Oh, jeez. Here I go again.
:: panics for a while, then back to business ::
I guess I'll probably end up ordering another head from the company. It's only a tiny bit but it's REALLY scaring me.

 

If his head is slightly lighter, i definately wouldnt worry lol, once you re-do the face-up, the msc will darken it just a shade. Thats my experience, anyway, and i do like to seal the hell out of my faceups

 

I've got a problem now, with my tan french resin Narae. I removed her old faceup with a non acetone nail polish remover. I used alittle, then washed her carefully with water and "neutral" dish soap. After she looked good, I left her to dry. There was a bunch of white parts, and i scrubbed her again. and again. and so on. When I thought she was okay enough, I tried to seal her with MSC. It made her whole face turn whiteish. I used some more remover, and scrubbed her over and over again. I used the whole day, then sent her off to a faceup artist. There were only some white in her eyes and mouth then, but I didn't seal her. I thought it was over, and she was about as clean as I could get her.
The artist washed her, and also tried using a remover (wich I bet she knows alot more than me about). When she used MSC the white dots appeared.

It seems her resin is ruined. It kinda look like real skin now, but with white dots..

Is it the polish remover I shouldn't use? I'm really sad this happened, and we're trying to fix it either with painting over it or sanding her face. Will sanding be the best solution?

Here's a picture. HORROR! (for some)




EDIT:
I don't know wich batch she's from. I bought her second hand. But the date of the certificate says november 2007.

 

owww....that looks like its done something to the resin. id go with light sanding but, i dont know whats to guarantee it wont happen again. perhaps it was the remover

 

youre probably going to need some light sanding to remove that. the downside is that you will lose the detail in the lips.

what was the brand of remover you used? i have a tan narae and i'd like to avoid that brand if i can. very unfortunate about your narae!

 

It's a norwegian brand, so you can't get it outside of Norway! Don't worry! I'd go for the brush cleaner and avoid any nail polish remover! The one I used had nothing in it. No acetone, no perfume, no color, no nothing.

I'll pay the artist for a light sanding though. I just want her to turn out okay ^^;

 

if i were you, i'd post a WTC (want to commission) thread in the marketplace and see if anyone can do the sanding for you. i think she'll be fine afterwards

 

She's already at a faceup artist place! I posted in the help-section because neither I nor the artist really know what to do. But she says she sand in her commission thread, and I will (of course) pay her to do that if it's possible.

But thank you both for your answers!

 

Iv'e compiled this: Tried and True, the bands, do's and don'ts technical information for solvent cleaners Hopefully it will be of some help to others and as my Tech teacher and I confer more, I'll add to the list of products and correct usage...

Also just a note, scrubbing should never be necessary.... Looking at the Narae above firstly *huge hugs to you* secondly the resin has pitted, whatever chemical combination that was in the remover you used has actually dissolved parts of the resin, another reason why pure acetone is far safer to use. One non-acetone product doesn't always have the same ingredients as another so one being safe doesn't make them all safe....

 

Solved, please disregard!

I know I've seen a lot of threads about this before, but I'm too worried to go look for one past the first page. xx;

I was redoing the face up on my doll, and... I think it's because I used too much alcohol. xD;; It's isopropyl rubbing alcohol.. 70% USP. I've read that this is okay to use, but maybe I used the wrong brand? I tried rubbing the residue off with water, but that didn't work. xx;

Two hours ago, I spontaneously took the head off and eyes out of my doll to do my second face up on him, since the eyes were really bugging me for a few weeks, so I started to remove what I didn't like with.. well, large amounts of the alcohol, and the chalky residue came up a couple times, but it just went away when I wiped it with a cotton ball. Then my mom reminded me that I needed new work pants, so I set the head down and headed off to shop for an hour.

I came back, ready to continue removing what was left, which was mainly the lips. After dipping the cotton ball in the alcohol and not wringing some of it out at all, I began to rub at the lips... and then I noticed the residue.

"Oh god, that stuff I read about. ... I don't think I've ever actually heard the solution. I'm sure it's fine, though. I can make a thread about it later if it doesn't come off." and I tried wiping it with water and then a dry cotton ball, and it didn't come off, so I just started my sad attempt at a second face up, finished up, and finally realized it's too cold to seal it tonight any way. xDD Spontaneous face ups are horrible ideas. /:

I'm actually kind of scared now, though. D: pleasepleaseplease help. D:

 

I think it is just the MSC. Two out of the three times I wiped my head I got white residue. I couldn't really see it when it was wet but it showed up after it dried. It went away after I used more remover on it. For some spots I had to clean it a couple times though. I don't know why it didn't happen to me the one time. Maybe the MSC wasn't as thick or the temperature of the water or something. I am sure it is fine, I'd just try to clean it more, maybe let it sit in some water for a bit too.
Edit: Oh, did you do your faceup on top of it? If you did I don't know what you can do (beyond removing the faceup) Good luck.

 

I also had this happen on one of my heads, I just had to keep cleaning him until it went away. I used 91% rubbing alcohol, Mr. Clean Magic Eraser (occasionally), and a toothbrush (for hard to reach places like the nostrils and inside the ears). Be sure to wash the head after cleaning it with rubbing alcohol (dish soap is what I use, the kind that's safe for your hands) and let it dry thoroughly before using sealer on it.

Here's a thread on the white residue. http://www.denofangels.com/forums/showthread.php?t=167499

 

Thank you guys. I found another thread right after I posted this, and I think I got most of it off. xD

I just did the face up on the lips and around the eyes (I left the blushing and my super-crappy freckles xD), and the residue was only around the lips, so it was fine. n_n No removal of face up occured.

Thanks for the help!

 

Is this from the Mr. Super Clear? The resin is ok, right?
If so what should I do?

I was drying off the head after cleaning it a bit with rubbing alcohol. Now the resin has white spots all over. It's mainly on the nose and mouth area.

Hope you can see what I'm talking about. It looks worse in real life

 

Well, this has never happened to me, but i think ive read about it happening a fair bit, its just the alcohol reacting with the msc. The normal advice seems to be - clean it some more. And then even more lol. Till it all comes off

 

Lol ok I'll clean it some more. Thank you!

 

Yep, it's just the MSC. You just need to give the head another good scrubbing or two or three in those areas until it's all off. No big deal, just time consuming.

 

The best thing I would ever use is Windsor and newton's brush cleaner, works like a charm!!! And only costs like 8$ for a big bottle.

 

The white marks are from the MSC being dissolved and then re-drying, its not damage to the resin at all, a good cleaning of the head should involve at least three cycles of wiping with the cleaning solution, rinsing then drying. This will make sure there is NO residue of the MSC or the cleaning solution you are using and when you re-spray the MSC there wont be any contaminants to cloud it as it dries

Thats a cute nose too... who is it?

 

I get that all the time. It comes off with a magic eraser or acetone (don't use this method unless you're careful and know what you're doing though). It comes off just fine.

 

So I was doing my second face up ever on my MNF Shiwoo head that I just got second hand recently. When I got him he was perfectly fine, no troubles at all, but today after scrubbing off my first attempt at a face up I noticed a white spot on his lip. Like stark white!
I wasn't sure what it was so I poked it to see if it was maybe paint or something. And more of the skin color came off! Literally flaking off! Leaving a pure white spot underneath I tried my best to blend in the spot to match his lip color and it's not very noticable now. But now my boy has a white spot on his upper lip and I'm scared if I wipe off his current face up to attempt another the flaking will spread further!

Has this happened to anyone before? I'm so nervous that I shouldn't try to do another faceup on him

Help please!

 

do you think it might be the MSC coating flaking off? it is possible that some of the face up color underneath the MSC could have flaked off with the coating, leaving a lighter/whiter appearance. or, depending on what you used to take the face up off, it could have left a white coating, say you used brush cleaner or acetone. they can both react with water to leave a white coating. other than that? i don't know what it could be. try posting a photo if you can, it might be helpful in diagnosing the problem.

 

White residue is due to incomplete removal of the coating. The resin is not flaking off, just the coating.

 

So does this mean that white spot will always be there?

 

Yes, I'm afraid the spot will be there until you remove the faceup completely.

 

I am looking and looking and cannot find anything about the problem. Obviously I did something stupid

My new doll arrived stained all over from its black wig and black clothes. Cleaning him with water + soap did nothing, and since I don't have Magic Eraser yet, I started cleaning him with non-acetone nail polish remover-- the same one I was using while removing my other doll's face-ups, everything was all right then, the remover did not affect the resin. Well, now my boy has white stains on his back, belly and hips-- like if his body was sprayed with Mr. Super Clear and some of it came off. I will try to add pictures later. Has anyone had a similiar problem? I have a feeling that the only way is to soak his whole body in order to make it white all over or do body blushing on him and cover the stains...

 

Actually I have the same problem when using my Isopropyl alcohol (91%). It seems like it's just the alcohol evaporating too quickly and creating a film. To get rid of it I used some brush cleaner and a brush to mildly scrub away the film. If its in any cracks or crevices its a little harder to get out, but it still works. Mild soap and water might work too, but it might take a bit longer.

 

Thank you for the input!^^ Unfortunately it seems that in my case it's not a film-- the white places are more smooth than the rest of the body...

 

persiasecretary,
are the smooth places shiny compared to the rest of the body?
My DarkCocori has a really shiny, smooth bit on her torso and that happened on the day she arrived- But I didn't use anything on her since she was brand new.
Perhaps its the mold-release-agent wearing thin?

Annafu, W&N Brush cleaner isn't available everywhere - It's definately not in the UK, so whether or not it's in Poland, I'm not sure.
Persia, if you can get Winsor&Newton BrushCleaner&Restorer, then try that, but since you're in Europe, I'm not sure you'll be able to get it

 

Yup, they are smooth and shiny! That's why at first I thought that maybe the doll was sprayed with Mr. Super Clear, and it just the dirty + slightly yellowed sealant had started coming off^^; My boy is Souldoll, and he is not even one year old-- he was just sitting in his fullset outfit for a few months...

I think I should be able to get something similiar to W&N Brush cleaner in Poland, but isn't it too late now...?

 

i also recommend the Winsor&Newton brush cleaner. i had the same type of thing happen to my doll, i cleaned his face and sprayed with MSC and he turned all splotchy and white, it even looked pitted. i tried everything to get it off, and the only thing that finally worked was the brush cleaner and a lot of patience. all is good now.

 

Hopefully you can get something similar, or even the real thing, but I doubt anything will be as safe and as good as W&N.
It might be good to look on here for a suggestion to find a similar product.

It might be good to ask Souldoll if it is a normal thing, for their resin to shine?
They might suggest something you can buy?

Rubbing Alcohol might be worth a try, and a Magic Eraser when you can get one

 

I actually never said W&N specifically. I didn't even get W&N until a few days ago. I was actually using a different kind of brush cleaner, and I'm pretty sure that any brush cleaner should work.
I actually tried using a magic eraser at first, but it didn't work nearly as well as the offhanded brush cleaner I used.

 

Ooh sorry .
Normally, when people say Brush Cleaner, I think of W&N, since that's the only BrushCleaner I know that's tried&tested,it works, and is safe to use.

 

Haha, it's ok. I just wanted to point that out since I figured most people probably thought the same thing. I know W&N isn't available everywhere. I also know that it's the best one out there, but what I used before I got my W&N was: "The Masters" Brush Cleaner and Preserver
Its a cake soap that I was using for my brushes and it works wonderfully to get out pretty much anything and keep my brushes in great shape. It took a lot longer to get stuff off of dolls with it though, but I suspect that the reason is that the cleaner is a cake soap and not a liquid.
I also want to point out that it did not damage my dolls in any way, but still managed to get off the white residue left behind by the alcohol. So, I would guess that pretty much any brush cleaner that you would trust your brushes with would work fine, but it might take a little longer than W&N.
Now that I have brush cleaners, I really don't think I'll ever go back to alcohol again because of the risk it poses to the resin.

 

Just wanted to say that some Magic Block stuff worked I thought it's not a film, but some kind of a damage to the resin-- seems it was a film. Now the places where those white spots were are more smooth and shiny than the rest of the doll, but everything looks decent. Thanks a lot, everyone

 

So...these LOVELY patches of white were what awaited me when my boy's face up was wiped...
It's not MSC, and it's fairly deep in the resin because while sanding made it less noticeable, it's not altogether gone. HOWEVER, I want to know WHAT on earth is wrong ;~;
I bought him in the marketplace (head only) and when the face up was wiped, I was met with this:



*both cheeks
*nose
*above his right ear (not shown)
*edges of lips

The place on his cheek, I'm not sure if you can tell, has a defined rings of varying shades around the discolouration. The other cheek looks similar. When trying to apply a face up these splotches almost REFUSE to take colour. You have to apply a million layers of MSC and then some heavy blushing before you can really see any changes. The previous face up took a LOT of scrubbing to get off..

It looks much, MUCH better after sanding, and I'm not terribly upset by it. After all, it is currently manageable...
...none the less, having bought this head second hand I'd like to just what the problem is. The seller can offer no explanation as the head came to them with the face up which was never removed/touched up.

 

was the head second hand to the seller - you say they never touched/removed the faceup but did it at any time in its life have any mods done prior to that person owning it? or was it new to them from the company? if it was a new head then I cannot think why the resin would differ so much (sometimes we know you can have cast off left behind but never that badly on a face to cause such a discolouration, as from the pics the white bits look like hes been repaired/modified with a whiter/greyer resin (thats how my screen shows it)

 

What did you use to remove it?
Since I noticed rubbing alcohol does leave marks that look like the whitish areas. [According to my moniter]

 

I was also going to suggest could it be what you used to rub the faceup off with? If, as you say, it took a lot of removing maybe an adverse reaction occurred?

 

LadyChusei:
I'm sorry I was not more specific, this is a vampire woosoo modded to eyes open, I'm sure it has been through quite a few homes. However the person to own it before me had never removed the face up, which was custom for them when they bought they head. Other then the eyes and fangs being modded, there has supposedly been no other mods. At least, that was the condition it was advertised as to the seller and to myself (no prior mods other then eyes/mouth). I will say that it doesn't seem like a different resin or apoxy, but instead feels like it's been induced by some horrible reaction with the resin.

Gothicwings1366
The face up was removed with newton, as well as a GREAT deal of scrubbing. Boy if it were only residue XD
The only way I managed to make this go away was taking some sand paper to it for about 4 hours.

kayjay

I will say that based on how the previous face up was sealed, I believe it was a present at that point in time. The amount of MSC on that head was ridiculous, and the amount of blushing as well =/

 

It's hard not to look at this and think that it is MSC residue, particularly because of the placement of the white areas. I have wiped some seriously stubborn face-ups (6 hours of scrubbing with WN brush cleaner and sanding sponges) and this is exactly what it looked like. It really did seem like I was removing resin at the point that it looked like this, but it was just horrendously thick MSC.

 

It looks HEAVILY modded to me, not simply something that happened when the doll was sprayed down and then wiped. Many mods are done with whiter colored epoxy and if sanded well and airbrushed can become virtually invisible to the naked eye. My CP harang was modded and the original mod was done with very very blatanly white filler. (he was NS) I sent him off to kawaiigrl75 and after she sprayed him down and airbrushed to color match you couldn't even tell. My guess is at one of this heads previous homes it went through a VERY heavy mod. Everything about this screams epoxy to me. Downside...if you sand it away you probably wont have much doll left since this seems like a mod done to add to the doll for repairs. Best thing to do is find someone who can colormatch. Again I HIGHLY reccomend kawaiigrl75 she's INCREDIBLE!

other downside...the color matching is not permanant. If you wipe a face the color matching goes with it. So...while doing a new faceup it could lead to a very frustrating chain of events. I had kawaiigrl do my faceup as well for fear of messing up her lovely color matching. Fortunately her faceup skills are just as lovely as her color matching skills. Good luck I hope all works out well.

 

I know what it is. I get it to. It's a reaction between the rubbing alcohol and the MSC. What you do to get rid of it is wash it with rubbing alcohol really well and scrub. To avoid it; when scrubbing always wash under water with dish soap afterwards and make sure to get the problem areas (crevices) with a toothbrush before letting it dry