Ever had to return a wrong doll to an overseas dealer?

I didn’t have to do a return, but I had to do a switch with another buyer. Both of us bought dolls from an artist in Spain, and she (in Australia) and I (in Canada) had to switch dolls. The artist paid exchange shipping, and she shipped to me, while I shipped to her. I arranged both shipping routes on netparcel, and then paid both and had the artist reimburse me.

I have, however, also shipped a really expensive shipment to China. I shipped by UPS, so there will be some differences, but a Chinese address is three lines, not two. In a Canadian address, line 1 is house number and then street name, line two is city and province. In a Chinese address line 1 is the house number and street name, line 2 is the district, line 3 is the city/province. Also definitely probably pay for insurance, and declare as a return at full value. Yes, Alice’s will have to pay a ton of customs on the package, but it’s worth it to have the coverage if something goes wrong. I had no issues with my shipment, because it was wrapped like crazy (it was worth 1200 USD, I took no chances!)

 

Why would you worry?

Once it's shipped it's no longer your responsibility.

So long as you have proof it was properly packaged and shipped as per their requirements (take timestamped pictures of the whole process if necessary) then that's it. It's not your fault if anything happens to it one it leaves your hands. They sent the wrong item, your shipping it as per their requirements is part of the process of THEM putting the error right.

Teddy

 

Don't worry, Cryptid, its a pure mistake from Alice's collection, not its your fault. I highly recommended you take pics and videos about the entire process of the re-package, and the each item inside. Well protected and repackaged, like Alices shipped to you, shipping back but inside a big box. Good luck! And hope you can get your doll soon!

 

Shippings always are stressing, but if you wrapped well in bubble paper inside and protected extra with double box, I'm pretty sure that wrong doll will come back to destiny perfectly fine. How its impossible that you could be in calm mode with a doll in travel, you just only give everything of your part to do the best with the box.

Ask in your postal office about how to fill the dates for customs. Only need Alices address, phone, and declare about the items, just, 'Resin doll' and value. Don't worry too much about this. It will be more easy that you imagine, but the firsts times everything seems more complicated. Everything will be ok, don't worry too much.

 

I had to ship a wrong doll back to Alices but it was a 1/6 doll so not so stressful! It went fine, I think the only issue was that AC paid me for the shipping but as it was a new paypal transaction, I had to pay the fee on it so you might lose a few dollars on the shipping.

Out of curiosity, I saw your unboxing video and did DV confirm the wings are the right 1/4 size? Or are the wings actually 1/6 like the body? I was thinking if the wings are the right size then only the body needs to go back for exchange so you don't have to faff with the second box.

 

I'm glad you were able to confirm whether or not the wings were for the body, but yes, that does make it more of a pain to send back! I have my fingers crossed that it doesn't take too much longer before you get the correct doll

 

Your friend is very lucky and bad luck for you... receiving your order so quick but ends up being wrong

May I ask whether the 1/6 is cat size when posed with a 1/3 larger bjd (if you have done this of course). I ordered 1/4 and 1/6... hoping to have them as (fantasy) pet dolls, dog and cat size respectively

 

Alice really messed this one up

Out of curiosity, how much was the shipping estimate to send the box/boxes back to China? She probably doesn't need to deal with paying for shipping to China that often and didn't consider it would be as bad as it is.

 

I have no idea what the usps price would be, but I paid something like $130 USD to ship a full 1/3 scale doll to China with $1200 of insurance. It’s steep, but not significantly worse than what I’d pay to ship to Europe

 

Thank you a large cat size will work

I remember New Clover Singing saying that the Griffin dragon demand has been high which was why the preorder period had been extended. I am really curious how many were ordered now

 

I know your 1/6 had a broken neck spine. Is that going to be resolved?