Write about your experience with buying from DollPamm, or DollPamm products here. Describe your experience as detailed as you like, and state things that especially satisfied/dissatisfied you. Form for answers: * What did you order? * When did you order? * Did you order directly from the company, or through a distributor or dealer? * How was the communication? * How easy was it to pay? * How long did it take to ship? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * If you weren't satisfied, how did the company solve your problem? * Would you order from this company again? * Would you buy this company's products second-hand?
* What did you order? Normal Skin Basic MoMo + Blank Cat ears and tail * When did you order? 6/17/2013 * Did you order directly from the company, or through a distributor or dealer? Directly from the company * How was the communication? I didn't need to email them, but I got the confirmation of my order, and then an email as soon as she shipped! * How easy was it to pay? Very easy, I used Paypal. * How long did it take to ship? 34 Business days * Was the quality appropriate for the price, in your opinion? Absolutely!! The sculpting is breathtaking. * Did the item look like the sales pictures? Yes she did * Were you satisfied with the product? Extremely satisfied! * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? I plan to! * Would you buy this company's products second-hand? I would if there was a limited or discontinued mold they didn't sell anymore, but if a doll is still available I would rather buy them new
* What did you order? Full Momo doll in normal skin * When did you order? June 6th * Did you order directly from the company, or through a distributor or dealer? Directly from company * How was the communication? E-mail confirmations on every step. Dr. Mes actually even checked on my shipment and kept in touch about how it's going, he's an incredibly nice person * How easy was it to pay? Through Paypal, instant and without a problem * How long did it take to ship? About 8 weeks * Was the quality appropriate for the price, in your opinion? My doll is casted perfectly - no bubbles or spots, seamlines not noticeable, the sculpt is detailed and very pretty. The packaging is nice and there's also some freebies. I'd say it's worth the price * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Very ^^ * If you weren't satisfied, how did the company solve your problem? n/a * Would you order from this company again? If they introduce new scuplts I really like, then for sure * Would you buy this company's products second-hand? Maybe if there were a huge price difference or no longer available sculpt, but dealing with Dollpamm directly is a pleasure
* What did you order? Dollpamm Momo in normal skin * When did you order? 9/13/2013 * Did you order directly from the company, or through a distributor or dealer? Straight from the company * How was the communication? The only communication I had was a request for a certain eye color. It went quite smoothly and they granted my request. * How easy was it to pay? It was an easy and fast payment through Paypal. * How long did it take to ship? She was marked shipped on 10/23/2013 * Was the quality appropriate for the price, in your opinion? She was definitely worth the price. * Did the item look like the sales pictures? The doll looked exactly like the pictures. * Were you satisfied with the product? I am completely satisfied with the product. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? I would and I already plan to in the future. * Would you buy this company's products second-hand? It depends from the situation, but I liked my experience with Dollpamm themselves.
* What did you order? Loli Ivi in Pingki resin * When did you order? Late January, 2014 * Did you order directly from the company, or through a distributor or dealer? Directly from the company * How was the communication? Excellent! Dr Mes is prompt at replying to questions * How easy was it to pay? Very easy via Paypal * How long did it take to ship? Less time than expected; she arrived mid-March * Was the quality appropriate for the price, in your opinion? Yes; the doll is very nice, and I'm quite pleased with her * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Very satisfied! * Would you order from this company again? If I could fit another of these sculpts into my doll family, I'd do it in a heartbeat * Would you buy this company's products second-hand? See above