Desperately seeking Zevchan (Bad transaction)

i know zevchan- i read her journal- she seems to be having a hard time. Also, if you are living outside the USA it could take weeks for a package to arrive. Zev is very trustworthy and has always come through for me. Give her a little more time.

 

She asked me a long while ago not to give out her information- including her journal. Plus it is friends locked. At any rate, i'm sure she will pull through

 

i IMed her and pointed her to this thread.

 

Look. Zev's been on this site for *ages*, and so have you, so you should know. She's traded with other people before, and she's, from what I've heard and understood, a very trust-worthy person. It may have been twenty-one days, but twenty-one days is *not* a long time at all. Considering it takes many items to ship accross a country up to two weeks, that's fourteen days, and knowing that Zev has been having some trouble, give her time. Give her more. Be patient. She'll pull through for you.

Also. If somebody updates a site, they can do it from OFFLINE as well. They don't always need to be online to update, depending on the software. And chances are if she's updating her site, she'll be getting around to her e-mails soon, too. E-mail her again, but don't push it too much, because if somebody's going through a hard time, stress can cause them to buckle and just not do anything, and lots of e-mails can cause stress. Have a little faith. I *swear* it'll work out for you.

 

I'm just putting in my 2c as well - Zev has been super great for me, she very kindlyg got me my SDC Arashi for me, plus she's a really lovely person herself. She might take a little bit to get back to you, or to ship your doll (which, really, tends to be the norm in this hobby), but you'll get your doll eventually, I'm sure!

 

I will see if I can get in touch with her today or tonight for you.

 

I know she is rather busy lately and hasn't had time for a lot of things....

 

Honestly there is no reason not to reply to someone's email for 2+ months or have someone contact them just to give them an update.

 

I have met Zev and she seemed awesome but really..."busy" doesn't seem to excuse not sending someone an update about a doll............

 

I have known Zev for years and it isn't like her to ignore something like this. I did talk to her for a few minutes before she had to run again and she said she would log on and find out what is going on, but I haven't spoken to her since.

 

Not that it's important, but you can't offline update something that is online. If you can find it on the web, it's being hosted somewhere, if you are updating something, you have to communicate with the host.

Doesn't matter what software you have any more than having different software will give you internet without having a phone line, cable, dsl or wireless means to get onto the net.

 

Exactly. It takes under a minute to click the reply button on an email and type a short "I'm very busy, but getting to it, please be patient" or something.

Honestly, there's not really any excuse other than total lack of internet and phone access, which is obviously not the case as her site has been updated.

 

Being here a long time doesn't give you an excuse to act irrisponsibly in buisness transactions, I think.

Don't let other people make you think your bad for writing here about this!

^____^ Just thought it needed to be said! Hope you get your answer and your doll soon!

 

I am not saying she is wrong for posting here at all. I am just rather disturbed that Zev hasn't answered this yet. It isn't like her to do this.

As I said, I have known her literally for YEARS and she is usually really good about things.

 

Well.. I am currently just going through a bad purchase and it looks like I will loose quite a bit of money - all I can say is the advise given here
be patient" is VERY poor advise.
I was patient and thats why it looks like I will lose out.

WHY should a buyer have to be patient? IF something has gone wrong for a seller - it is up to them to communicate this.. NOT for a poor buyer who has lost their money to wait and WONDER.

Regardless of how good someone has been in the past - how nice they seem - it is NOT reasonable to ask someone to be patient when they have handed over hard earned money - and a great deal of money.

I have just read a few threads in this forum - and I an appalled at how many bad trades/deals are reported.

This "deal" looks like it has been going on sice 20th January... over 2.5 months!!!!!!! That is an absurd amount of time to ask someone to "wait and be patient.. the seller will come through"

 

Um, the buyer paid for the doll by Western Union money order on January 20th. I think having her doll and questioning what's going on is perfectly valid considering that it's April 05.

 

Definitely agree with you there.
Seems there are far too many excuses used as to why things arent posted out in a reasonable timeframe.
Short of dying - or being in hospital in a coma where you cannot speak to arrange a friend or family member to ship for you - what other "reasonable" excuse is there? If life is so overwhelming that you cannot find the time to ship or answer a PM or email.. then people should seriously consider whether they are in a position to sell at this point in their life.

I guess my ire isnt just aimed at this situation - but my own.. and a few other "situations" on this board at the minute. Its all to easy to make excuses for someone else... but please consider the poor buyer here.. the BUYER is the victim here. The seller has the money AND the goods... and is hiding.

Unfortunatley - being trustworthy in the past - obviously doesnt mean you continue to be trustworthy. That is a very sad state of affairs.

I very much feel for the buyer in these sort of circumstances.

 

I couldn't agree with you guys more. I've seen too many near attacks at the buyer lately for not being patient or sensitive enough about this super amazing wonderful person that they've known for ages.

It's out of line. They are now further victimizing the buyer. First they are out all their money, no communication THEN they have to feel guilty for not walking on eggshells around the seller. Especially if it's someone that's been around for awhile. It's not okay no matter how long someone has been or has not been around to NOT communicate with someone that they took money from. Unless as the above person mentioned, it's a coma or they are dead.

It's absolute bull.

21 Days IS a long time from someone to have $600 and it's been 2.5 months now.

And really....don't make stuff up for people or say things that are preposterous. You CAN NOT update online journals without ever going online. There is no super intuitive magical software that doesn't need an internet connection to update things that are.....you know, hosted on the internet.

 

I admit I feel a little sensitive over this sort of stuff at the minute.. and probably would not normally comment.
But I was amazed when I read this forum (good and bad traders).. its no one I normally open at all....But there are quite a few bad luck stories.. its very very scarey. It sure makes me very untrusting.

I feel guilty as a seller if someone pays me Friday night after post office closing hours - because my post office does not open weekends.. so I have to wait till monday morning to post (and No I cannot drive to another post office.. the next closest one is a $700 airfare away)..
So when I read that many people here think a week or two weeks is TOTALLY acceptable timeframe to get around to posting something.. I am floored.

To ask someone to be patient after 3 weeks of not hearing a single thing... let alone to think they should be "patient" at 2.5 months!!!!!!!!!!!

How busy can you be to NOT be able to get to a post office in 2.5 months... come on now.. thats ridiculous... WHat about an email.. a PM... no-one is THAT busy. I was in the middle of a sale once... a buyer paid me late Thursday night... we were on cyclone warning.. due to hit early hours of the morning.. I warned her that I might not be possible to post Friday morning..depending on the cyclone. As it turned out I did get to post on Friday morning.. but then the cyclone hit.. no power etc. I could not get online to tell her I did post.. so I use a satelitte phone and called my son in another state - got him to log onto DoA and send a PM to the lady with a tracking number and explaination (which she was forewarned about). I didnt know how long we would be without power as it was a category 5 cyclone.. with big damage.. BUT I did feel responsible to complete my end of the deal asap.. NOT when it was convenient for "me". I guess I take "selling" resposibilities VERY seriously.

What worries me about all of this... the last post by Zevichan appears to be the "for sale" thread for this doll... she posted the "for sale".. she did a "bump".. then apparently according to AG she sent a money order on the 20th Jan.. there were no more posts to that thread.. except Ag's on the 27th... seems a bit like.. I sent the money and I havent heard from you. IF you were a sceptical person - this sure could look like a bit of a scam right from the outset... get the money and run....

If we are to beleive AG... (I have no reason not to).. she sent money and has had NO contact whatsoever . And the seller disappears from this forum at about the exact time she would have received the money.. very suspect.

The sellers friends here have mentioned the seller having "troubles".. maybe they were enough troubles for her to consider some "easy money" and to go against her previous good selling history that others claim she has (I dont dispute that either.. I just dont know).

Personally if I was the buyer.. I would be contacting the police about now.. hopefully she has the sellers address (from sending the money order) and would do well to contact and give a report to the police local to the seller. THAT in itself might be enough to get some sort of action. The seller does not appear to have offered any reasons for delay to the buyer at all - so its the lack of contact that makes this all look very bad.

Please remember.. at this point - until facts are known otherwise... the buyer IS the victim here. It appears the seller HAS been online but has chosen not to make any contact with the buyer.
Maybe.. the seller did send the doll... maybe she doesnt know the doll did not arrive.. maybe she did not receive any PM's or emails... but only she can chase up the postal service.. so yes it COULD be that innocent.

Can the people that do have contact with her on her LJ.. ask her if she KNOWS the doll hasnt arrived.... the buyer does deserve some sort of information and should NOT be asked to wait any longer for it.

 

I'm glad I'm not the only one thats been seeing this repeating pattern of making the buyer feel guilty here these days. Very worrying. ¬.¬

Fortunatly, I haven't had any problems with scamming, but if I was in your position I would try and find out what happened to the seller. Try sending a registered letter explaining that she has your money, you haven't heard from her, and that if you don't hear from her soon you'll take further action. Very often that will stir the seller into action, expecially if she is a trusted member of DoA (not disputing, I just don't know). Plus you have the advantage of knowing that she recieved it (or not, I guess) which I'm sure will be helpfull if you do decided to persue it further!

Good luck!

 

You know I am starting to agree with all of you guys here. She told me that she was going to log onto DoA that night and find out what was going on, but it is obvious that she hasn't. Friend of mine or not, she needs to go through with her business deals.....

 

It is really encouraging to see people come around on this sort of thing. I really hope it's a trend away from what has been happening and buyers won't feel intimidated, attacked or too "guilted" to actively pursue these matters.

Bottom line: No matter what the situation, after taking someone's money, if you do not communicate with them, have someone communicate with them for you, send them their item or refund their money, its STEALING.

 

Well what is really getting my goat is that she posted in her LJ a couple of nights ago and yet she hasn't had the time to post here. That makes me angry. I informed her of this thread and she "didn't have time" at that moment because she was running out the door but she should have done SOMETHING by now.

I have now PMed the buyer to find out what exactly she purchased and how much. If I have to, I will CALL Zevchan tonight and find out what the hell is going on.

 

/Cheer Sat

That's so very cool of you! It's really the most considerate and helpful things friends can do in these situations.

You honestly help both the buyer and the seller, when you aid in resolving it.

Of course this isn't the friend's responsibility to resolve at all, but it is soooo much more helpful and constructive then telling them to be patient or how nice the person is.

 

Well I won't be able to do this unless I have the information that I asked for in the PM. Once I have that, I can basically find out what is going on.

 

Thats great Sat, its ultra nice of you to help!

 

Okay, seriously, this has to stop.

You people haven't realized that at the time I wrote this, it *had* only been twenty-one days since the deal had been made between Zev and the buyer and all that. At the time, the information I posted *was* acurate and I stand by my earlier defense of Zev. My defense *then*.

However, if this girl here *still* hasn't recieved her item by now, then *now* is time to worry, especially. For sure. I wasn't saying that. Alot of people reading this thread at the moment obviously don't realize the date and time I posted this reply. In fact, the first girl who replied after the thread had been inactive for nearly a month didn't see that, but I thought others would and I didn't come to my own defense. I didn't want to embarass her for making an assumption. Now, for sure, I have changed my tune, particularily because my old post is out of date and the view I expressed then should no longer be relevant.

But I remain by the fact that after twenty-one days, you shouldn't be worried. Not all that much. It's taken a month and half for me to receive a package before, with no other honest reason but bad postage/ a week and a half's late sending. That isn't bad. The seller should be alotted a certain time period anyway, a grace period, to get a task done. I don't think two weeks to *send* alone isn't unreasonable, especially when you know the seller is going through some particularily rough and harsh times. Which means you could look up to a month's wait for something. So what? Sometimes you need to be patient waiting for something, and it's worth it too. And, personally, I'm sure htere's more than one seller out there who had to deeal with an impatient buyer, more particularily comes to mind the case of the girl who's elf Yder was sold to another girl on the site. She offered her I think, a two week shipping period, as well as the fact that she would sand the doll for her for free. When the doll arrived to the seller, it arrived a couple days early. She told this to the buyer and the buyer began to immediately complain that the date that the doll should be sent to her should ALSO be moved up, which, in a way, isn't unreasonable, but is in another because she was receiving a sanding job for free and the seller I know, at the time, *was* very busy and inconvenienced. So sometimes, a wait on the buyer's behalf is justified. I know it's ncie when someone isn't nagging me or on my back to get something finished, as long as I get it doen in a reasonable amount of time. Which again, I thought was the case back then. A bit of a wait, so what? No need to complain too much. Sometimes people need faith in eachother. And a three or four week wait shouldn't be excluded for something special, especially when it may be being worked on or the individuals involved live far from eachother. (I know that's not the case with Zev, having the doll customized, I mean, but, I'm giving an example)

That's not all that bad. Waiting, I mean. In fact, considering certain shipping companies and doll companies, a month wait is a blessing. Even if Zev isn't a doll company per say, she was at the time going through trouble. Maybe she needed that month. Needed it *alot*. Sellers aren't always bad people, so it wasn't fair to think of her as a bad one then. Who's to say? Further, when I posted that reply, it had been VERY possible that the doll in question *was* on it's way already, and had been taking awhile to get there. But that isn't the case *now*. Zev might have been at the time tardy, or so I thought, but at least the doll would get there. Obviously, that isn't how things worked out if the girl hasn't gotten the doll now. -_-.

She certainly isn't coming to her own defense right now, either. But then, at the time, she needed to be given a bit of a benefit of the doubt. The rest of you could say that if you had been her, you might have appreciated it as well.

But, again, my orinal point: it's been a *hell* of a long time by now. Even with trouble, the doll should have been sent and recieved. I'm not making any kind of defense for her now if the package is not recieved. Because clearly, no matter how bad things are, she could have been able to yes, as alot of people have said, at least drop a line to express her situation or whatever problems she was having with the buyer to put the poor girl at ease. She clearly needs to do something about her poor businessmanship right now, even if she is having issues.

And for the record, pay attention to dates more when you're reading what people say. Because what they said then doesn't mean that's how they feel *now*, per say and can make thier opinions seem ENTIRELY wrong or taken in a completely different context, as mine was here. Time can change alot. For instance, it's put Zev out of her grace period and her whereabouts and trustworthiness in question. It's made me skeptical of her and obviously my opinions of her have changed. They're certainly different from when I made the post.

And let's face it, a hell of a lot can happen during a couple months. This happened. :P.

See? That really is unacceptable behaviour. I am *not* defending that. What I am making clear is that I was defending her *before* because at the time, it was valid to defend her.

But this? That's just plain irresponsible. And seedy.

edit edit: And yes, thank you, sat, for your offer. Calling her will end this mess sooner and hopefully get the doll to the rightful person alot faster.

 

Ok, lemme explain why I am upset here. Her Aim has been on for days, I talked to her the first day that I said I would help out and she said she would get on DoA that night and that she had "forgotten her password". Ok, fine. I expected her to do as she said she would and "get on DoA" that night. That hasn't happened. And whereas this is out of character for her, I am not buying that she hasn't had time considering on her journal entry she spoke of having gone to yet another concert for a group that she is into (designing for).

As I said, I am going to call her tonight and find out what is going on if I don't get any response to my messages that I just left on Aim once again.

I think the reason that this really annoys the living crap outta me is that it is Zevchan who I love dearly as a friend and as I said, this is really out of character for her.

 

Fair enough, but I think 21 days without contact gives the buyer a right to issue an inquiry (truth be told, a week is probably tops to be in good taste). Buyers just like to know what's going on; not necessarily receive their items in 21 days.

If someone needs some more time to ship, as a buyer, I'm more than okay, but even a note saying that something came up will be more than sufficient to put my heart at ease instead of wondering that maybe my items were lost.

Also, if you can't ship when you receive payment, you should never say that you will. Perhaps it's just me, but when I say I ship upon receipt of payment, I do it immediately, otherwise I'd say upfront that there will be a few days.

Edit: semantics.

 

AG: I got your PMs and I have once again messaged her on AIM. If I don't get some response before I head to class this evening I will be calling her with the only number that I have for her and hoping that it still works....

 

*Edited to remove blathering I already said more than once**

Here is what I would personally see as a pretty decent guideline to follow to help out both parties if a friend was involved:
Do’s and Don’ts re: Transaction Issues When a Friend is Involved:
Don'ts
1. First, try not to get personally involved unless you are going to help mediate it or feel you can at the very least empathize with the person voicing the issue. Its human to be biased in favor of your friend, so recognize that you are probably not going to be objective.
2. Don’t tell a buyer to be patient or it hasn’t been long enough to worry. That’s entirely subjective. Each person’s comfort level with someone having their money is different.
3. Sharing information is good, but don’t make excuses for the friend. It doesn’t help either of them resolve the situation.
4. Which leads to - don’t make the buyer feel intimidated or guilty about bringing the issue up. Commenting on the seller’s seniority on the board, their history or your friendship is extremely intimidating and victimizes the buyer further.
5. Be careful of what advice you give to the buyer - don’t advise them to do something that could jeopardize resolution of the issue (i.e be patient, wait it out)

Do's
1. Do offer to contact the Seller to advise them of the situation.
2. Do help the Seller come up with a game plan to deal with the situation.
3. Do help to open the doors of communication between the parties.
4. Do offer the buyer helpful advice in resolving the matter.
5. Do share information that would be helpful to either party.
6. Do be considerate of the buyer’s concerns and comfort level with the situation.

 

Well I personaly was more worried by the reproachfull tone the posts telling AG not to worry had, and that AG seemed sorry to post.

Theres nothing wrong with someone being worried after 21 days. Theres also nothing wrong with friends coming to the seller's rescue. It's just making the buyer feel bad for inquiring I don't like, because the buyer has every right to be worried after having little communication, be it after a week, 21 days, or 2 months.

Just my 2p. I wanted to make sure AG knew she had every right to post.

Also, comparing a doll company's waiting time to that of a market place seller who has the doll on hand is no comparison at all.

 

I remember when Zevchan was selling her DDII's last December. I contacted her a day or two after she had posted that she was selling a blank DD2 in the marketplace, and she said she would sell it to me, and that she would like my info so we could arrange payment. Over the next month and a half, I sent her many messages trying to follow up with her, and received no contact back from her. I also noticed that she was logging onto DoA, but not returning my messages. I finally got fed up and quit trying. On the one hand, i am sad i missed out on the doll, but on the other, when i see this thread now I am glad it fell through in the first place. This is just not good behavior for a seller to exhibit.

 

I did see that you originally posted after 21 days.. but my opinion stays the same... the seller should have contacted the buyer in that time frame. I didnt mean the doll should have arrived in that timeframe (although most would - if shipped in a timely fashion).
It APPEARS at no time before payment was made did the seller say there would be a delay in shipping - in fact AG said the seller stated she would ship immediately payment was received (I dont know that for fact- but its a pretty common statement). AG did try and contact the seller - at least via the original "for sale" post on the 27th Jan (there is proof of that contact on the board) - I have no idea about any emails and PM's.. but there IS a post by AG on the thread on the 27th... I presume she would have thought the seller would have received the payment by then.

It is NOT impatient as a buyer to want to know the seller received the money safely etc... I also dont think its too much to ask for a seller to send a quick message to say they received the money.... and another message when they send the item. It is totally rude not to do so... whats wrong with putting a buyers mind to rest that things are going as planned? I dont think that is impatient as a buyer. I appreciate others may feel differently.. that it is ok for a seller to get payment.. not bother to confirm receipt with the buyer..(especially something like a money order which cannot be tracked by the buyer online) and just not bother to communicate at all.. and maybe take a few weeks to ship - and NOT communicate that side of things. If others find that acceptable.. thats fine. I dont and I am entitled to have that opinion. As a buyer I would be most understanding if a seller told me she couldnt ship till a certain time.. thats fine.. but TELL me. To expect payment in a timely fashion.. and then just get around to shipping when it suits you is very poor (without informing the buyer). It shows no respect for another person.

Just seems society has become so "ME" focussed.. bugger the other person.. "I am the only important one here"

 

Well it seems that the number I have for Zevchan is a bit outdated as it didn't go through and said it didn't work anymore when I tried to call earlier...

I have left her several messages via AIM and it is my hope that she does resolve this but to be honest I don't think that there is much more that I can do regarding this matter.... and I feel bad about that....

 

I think you are extremely kind to assist her in this situation, but I really hope you don't stress yourself out in the process!

 

wow, this is really disturbing T_T makes me not want to order anything except straight from companies D:

 

Has anyone tried leaving a message at her myspace account? (http://www.myspace.com/zevchan) She seems to log in there every day.

 

I would think that that would be the best way to get in touch with her at this point. She has two different myspace accounts though...

 

She also has a site where she sells stuff www.flowerbite.com

Here is the contact page
http://www.cosplaynosenshi.com/contact.html

Email from that site: [email protected]

From the looks of the livejournal...she's having a good time. Busy, but not exactly in any crisis mode.

 

Nah life is grand and I am very happy... scammers just annoy me.. wel MORE than annoy..LOL
Its the scammers and the dishonest people I was referring to as a "Me" society.. they ARE totally self-absorbed - or they would not rip others off.

It appears this woman does realise exactly what is going on - and she still hides and doesnt care less that she has someone elses hard earned money - and obtained that money through deception.

 

this is really sad- Zevchan has always been awesome to me. I'm sorry you're having a difficult time. I hope you get in contact with her! I have also IMed her and left messages, but that's all I can do.

 

Zev, if you read this --

On your MySpace you have a huge note saying how much you hate liars and how no matter what, you lose respect for someone completely when they lie.

I have met you and thought you were a very nice person. But now you are lying to AG, and worse, you are coming off as a thief. You are losing respect from people who considered you a friend. Please resolve this and don't let this become something you can't recover from in terms of respect from friends and the community.

 

Yes I read those comments on the MySpace too... very ironical and extremely hypocritical.. seems she has set of rules and morals for herself.. but expects a totally different lot from everyone else.

She obvioulsy doesnt care too much about the BJD world any more.. but how could this sort of information affect her cosplay business? She would be very foolish not to at least try to sort this out asap.

 

SO very sorry to read this thread. I am so FED UP of scams. I have been scammed and I really do know how you feel the worst part is HOPE and its also the thing that keeps you going. Its very stressful wondering if TODAY your doll with arrive day after day after day. Also it makes selling things for honest folks much harder as the trust is broken with all these scams and some coming from long time members.

Can't you track down her phone number? if you have her first and last name? If you can you should then contact the local police and they can go and knock on her door?

It doesn't look too good though there is a picture of her on myspace giving the finger, as well it seems she is not a very tolerant person just going by the way she words her myspace page! YUCK.