Denver Doll Emporium http://www.denverdoll.com/ Please copy and paste this template, then give your responses. * What did you order? * When did you order? * Was the quality appropriate for the price, in your opinion? * Did the item look like the sales pictures? * Were you satisfied with the product? * Tell us some of the positives and negatives about this product (optional) * Would you buy more from this company? Feel free to include one or two photos of your purchase. PLEASE STICK TO THE FACTS.
* What did you order? In-stock ResinSoul Winter * When did you order? December 2016 * Was the quality appropriate for the price, in your opinion? Yes - paid identical price to the custom-order options, and got the doll the following week. * Did the item look like the sales pictures? No photos were provided for the specific doll, but the items that arrived were identical to the listed options. * Were you satisfied with the product? Yes * Tell us some of the positives and negatives about this product (optional) - I had no negatives with ordering from DDE. * Would you buy more from this company? Yes
* What did you order? - Fairyland Minifee Mir/Mika on an A-Line body in Tan Skin. * When did you order? 12-8-2016 * Was the quality appropriate for the price, in your opinion? Yes! It's my first Fairyland doll as well as my first boy. He is divine and DDE was lovely. * Did the item look like the sales pictures? I ordered A-La Carte so ya? * Were you satisfied with the product? Yes * Tell us some of the positives and negatives about this product (optional) Positives: After I made my last payment with them he shipped 2 days after and came a couple days after that. (He was on a 4 month layaway). | Negatives: The doll has a loose magnet on one hand but that isn't DDE's fault. It's just QC for FL. I have 0 negatives for DDE. * Would you buy more from this company? Yes (for both DDE and FL)
* What did you order? ResinSoul Yao in light tan. * When did you order? 03-17-2017 * Was the quality appropriate for the price, in your opinion? Yes! It's my first bjd ever and she was very inexpensive but good quality. * Did the item look like the sales pictures? She is even prettier. * Were you satisfied with the product? Yes * Tell us some of the positives and negatives about this product (optional) she was in stock so everything was really fast. * Would you buy more from this company? Yes for both DDE and RS
* What did you order? - ResinSoul Ya in LT Tan (w/default face-up) * When did you order? - 20 Jan 2017 / Arrived 23 Jan 2017 (It was in-stock) * Was the quality appropriate for the price, in your opinion? Yes! It was very affordable for a first-timer and she seems to be a very good quality! * Did the item look like the sales pictures? I'm not too impressed with her default face-up, but she is much prettier than I expected! * Were you satisfied with the product? Yes! * Tell us some of the positives and negatives about this product (optional) She's my first BJD, and I'm finding her really hard to pose. * Would you buy more from this company? YES! They answered my questions (via email) very quickly, and made the process very simple.
* What did you order? Dollzone Vita2 NPS (in stock) * When did you order? November 8, 2017 (As the doll was in stock, she arrived November 10, 2017.) * Was the quality appropriate for the price, in your opinion? Yes, it was! * Did the item look like the sales pictures? Yes, she did. Actually, I would say she looked better, as did her body. * Were you satisfied with the product? Absolutely. * Tell us some of the positives and negatives about this product (optional) The doll comes sandwiched between two pillows tied together. While she wasn't broken or anything, she did come in a fetal position probably due to moving during shipment. * Would you buy more from this company? Yes, yes, yes. DDE staff always responded quickly and were super pleasant to deal with.
* What did you order? In-stock Bobobie Isabella (27cm Petite) white skin, no face up. * When did you order? Dec 29th, 2017, received Jan 2nd, 2018. * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? Yes, though I like her better in person. * Were you satisfied with the product? Yup! * Tell us some of the positives and negatives about this product (optional) This is my first time getting a doll of this size. She is really cute and she came with eyes even though she doesn't have a face up. * Would you buy more from this company? I would. I like the in-stock options, much shorter wait time and cheap shipping!
* What did you order? An in stock Leeke Valentina. * When did you order? January 6 or 7 arrived the 10th. * Was the quality appropriate for the price, in your opinion? I'm pretty happy. * Did the item look like the sales pictures? This particular doll was listed as a normal skin and I definitely got a snow skin, which is not a big deal to me. * Were you satisfied with the product? Despite the doll not being as described, I am still pretty happy. * Tell us some of the positives and negatives about this product (optional) Shipping was very fast and reliable, but there was an issue with item description. * Would you buy more from this company? Yes
* What did you order? Fairyline 60 Ria in tan skin and fairyland Ria in white Skin with harpy legs * When did you order? Back in October * Was the quality appropriate for the price, in your opinion? I am still waiting but not a fan of their customer servie * Did the item look like the sales pictures?my other orders I have had through them have * Were you satisfied with the product? yes * Tell us some of the positives and negatives about this product (optional) * Would you buy more from this company? unfortunately yes due to fairyland
* What did you order? Minifee Fairyline Sircca * When did you order? 03/2018 * Was the quality appropriate for the price, in your opinion? Definitely * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Absolutely * Tell us some of the positives and negatives about this product (optional) Packaged nicely, no damages upon arrival, and was shipped promptly after last payment was received. * Would you buy more from this company? Definitely!
I've ordered several times from DDE but this was my latest doll: * What did you order? Little Monica Little Harmony Jeremy * When did you order? August-December 2017 (layaway) * Was the quality appropriate for the price, in your opinion? Absolutely! Better, IMO, than many of the more popular and well-represented companies. Smooth resin, excellent stringing, posing and tension, lovely faceup. * Did the item look like the sales pictures? Cuter! * Were you satisfied with the product? Yes indeed! * Tell us some of the positives and negatives about this product (optional) Everything about Jeremy is perfect, everything except my own nitpicky thing: his random eyes included with the faceup did NOT compliment the face at all. They completely clashed and looked odd. I know it's random for a reason so I don't feel this reflects poorly on DDE or on Little Monica. * Would you buy more from this company? Oh yes, DDE carries a lot of my doll staples!
* What did you order? Feeple60 Celine * When did you order? September 27, 2018 to November 2, 2018 (did a layaway) * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes. * Tell us some of the positives and negatives about this product. Her head wobbles. That is my only issue. She's the first SD I've ever had so I have things to learn. Edit: A piece of resin chipped out of her head about a week after I got her. * Would you buy more from this company? Yes, the customer service is great!
* What did you order? Fairyline Alicia Basic * When did you order? Nov. 9th * Was the quality appropriate for the price, in your opinion? Absolutely * Did the item look like the sales pictures? Yes * Were you satisfied with the product? 100% in love with it * Tell us some of the positives and negatives about this product (optional) I have not found any negatives at this time. The Fairyland body and head are in perfect condition. The faceup was perfect. The product was packaged in original Fairyland box with all certificates and paperwork, with bubble wrap and paper to cushion inside the shipping box. The package was shipped the same day I made my order, and was received within the next 2 days. I was SUPER impressed with how fast it arrived, although this item was already in stock there, so it wouldn't be the same if it had to be ordered. I also called the shop before I made the order, to confirm the doll I was ordering was actually there, and the person who spoke with me was very knowledgeable, nice, and helpful! * Would you buy more from this company? I would buy from this company before ordering from the actual artist's website, if the doll I wanted was already in stock, since this shop is the closest one to me. If I have to wait the same amount of time anyway, I would order straight from the artist website. This is just a great alternative if what I want is in stock already. Why order straight from the artist, if what you want is closer and ready to ship, rather than waiting for 2-4 months to get the same thing? Edit: Forgot, I was going to add pictures as well...
* What did you order? An in-stock Fullset Dollzone Yui with white skin * When did you order? December 20th 2018 * Was the quality appropriate for the price, in your opinion? Yes, she's absolutely gorgeous. * Did the item look like the sales pictures? Pictures didn't do her justice * Were you satisfied with the product? Absolutely * Tell us some of the positives and negatives about this product (optional) Denver Doll Emporium was fantastic to work with. They had great communication and answered all my questions right away. Very good purchasing experience. =) As for Yui- one of the channels for the elastic in her right forearm seems like it might be a bit narrow. The hook holding her hand on keeps catching in it and then there isn't any tension to hold her hand in position. Should be an easy fix, but I want to make sure I'm addressing it correctly before doing anything. * Would you buy more from this company? Yes, and already have!
* What did you order? Designs by DDE, their new original clothing brand. I bought two cardigans (black and dove/gray), two white T-shirts, and a pair of black/gray shorts, all in slim MSD size. * When did you order? April 16, 2020. They shipped it out the next morning and I got it 4 days later! * Was the quality appropriate for the price, in your opinion? Absolutely. I feel these were listed very reasonably for the quality that came in. * Did the item look like the sales pictures? They did! DDE posted some pretty realistic photos of the items on model dolls that seemed to have little to no editing. I actually feel the items I received looked even better than the photos. * Were you satisfied with the product? Very much so, they look great and fit my minifee boy and girl perfectly. * Tell us some of the positives and negatives about this product (optional) Positives: - Clean, serged seams - fit both male and female slim MSDs - the shirts open from snaps on the back, so you don't have to take your doll's head off to put the shirt on - denim shorts are SUPER durable - everything was made from very soft material Negatives: - back snaps are super fragile, I already broke one off - T-shirt fabric wrinkles easily, need to be careful with handling * Would you buy more from this company? Absolutely. DDE has yet to disappoint! Looking forward to browsing more of their clothes if they add even more styles.
* What did you order? Resinsoul 42cm Mei Elf Girl * When did you order? June 12 2020 * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? She looks a bit different with blue eyes, pink skin, rosier cheeks. She is very pretty just different from promo pic that features a different skin tone and yellow eyes. * Were you satisfied with the product? Yes with a few issues listed below. * Tell us some of the positives and negatives about this product (optional) Mei is my first BJD and so I didn't know what to expect. She came in a soft yellow blanket bag. Her arms and legs are not easy to pose because they spring back which is annoying. Hoping that will work out in time. I am happy with her even with the springy arms and legs. * Would you buy more from this company? Absolutely!
* What did you order? DollZone MSD boots, Dollmore clothing, LeekeWorld wig. * When did you order? Ordered 7/26, delivered 7/31. * Was the quality appropriate for the price, in your opinion? Yes. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Yes. * Tell us some of the positives and negatives about this product (optional). The color of the wig unfortunately didn't match my doll well, but that is bound to happen occasionally. * Would you buy more from this company? Yes, I have already made another purchase.
* What did you order? Three LeekeWorld wigs, Dollmore outfit. * When did you order? Jan 4th, 2021. They were delivered in less than a week. * Was the quality appropriate for the price, in your opinion? Even better than I expected. * Did the item look like the sales pictures? Just like the pics. * Were you satisfied with the product? Very much so. * Would you buy more from this company? Yes, I have a doll on pre-order with them.
* What did you order? FL F65 heel feet and #12 hands * When did you order? Dec 6th 2020 * Was the quality appropriate for the price, in your opinion? yes * Did the item look like the sales pictures? yes * Were you satisfied with the product? yes * Tell us some of the positives and negatives about this product (optional) the magnetic optional heel feet and hands are so nice to have * Would you buy more from this company? DDE has always been excellent for me and it's why I prefer to order through them instead of the company directly.
* What did you order?: LeekeWorld Wigs: Grace (8/9) in Goldenrod, Charlaine (8/9) in Beige, Alix (8/9) in Baby Brown * When did you order? April 4th 2020 * Was the quality appropriate for the price, in your opinion?: Denver Doll charges an extra 4 dollars on top of what Leekeworld charges for their wigs. Had I known this, I would have most likely ordered directly from the company. To me, 4 dollars on a 24 dollar wig is a large markup. * Did the item look like the sales pictures?: The Grace wig was not like shown in the photos. There are no shorter pieces/ the wig appears to be one length and thus it sticks out in the back instead of tapering and I would also argue that I received a Leekeworld "Sandy Brown" versus the Goldenrod I ordered. I say this because the wig is much browner than the one it is replacing (also a Leekeworld Wig in Goldenrod). The Charlaine was as pictured, but the color looks more like evecocktail in person than the Beige. Again, this wig was merely supposed to be a cut difference instead of a color difference and there is a drastic difference between the two. * Were you satisfied with the product?: Honestly? No. The color differences seemed more than just a minor "screen color difference" to me. The wigs don't match the color on the screen nor the previously owned wigs in the same color. Grace will need to be cut to keep it from looking like a fluffy stuck out wig instead of like the pictures and I lack the talent to do so. * Tell us some of the positives and negatives about this product (optional): Shipping was fast and since the items were in stock I did not have to wait long. Negatives are listed in whether or not I was satisfied and what the items looked like. * Would you buy more from this company?: I was hesitant to order more from this company but gave them another shot. However, after my current order, I do not believe I will be ordering from Denver Doll Emporium again unless I am physically able to go into the store and retrieve said items. (At the moment I cannot provide feedback for my current order as it was shipped but has not arrived).
* What did you order? A blank Doll Leaves Fei * When did you order? October 2020 * Was the quality appropriate for the price, in your opinion? Yes! Such a reasonable price and she poses well right out of the box. * Did the item look like the sales pictures? Yes, but I also do think she’s prettier in person. * Were you satisfied with the product? Absolutely! I’ll definitely consider ordering another Doll Leaves doll in the future, and I highly recommend them as quality affordable dolls. * Would you buy more from this company? Yes! She was in stock, so shipping was pretty quick. DDE also included a little doll sized trick-or-treat bucket since I ordered her in October. So cute!
* What did you order? Leekeworld Wig Sutton size 8/9 in Choco Brown, Leekeworld Wig Yuria size 8/9, and Boys Knit Boxers size Large in White * When did you order? January 29th 2021 * Was the quality appropriate for the price, in your opinion? As I stated in my last order, it was during this order that I realized DDE charges a 4 dollar increase for their wigs versus buying directly from the company. The Sutton wig has a visible wig cap in the very front but the worst thing is the SIZE of the wig. I have purchased multiple wigs from Leekeworld in size 8/9 and they have all fit my dolls (a few required a wig cap). These two wigs DO NOT fit any of my dolls that have an 8/9 head. Even with a wig cap the wig is loose/you can feel the air where the wig is not pressed against the head. If I were to pull the wig on flush it goes over the dolls ears. I have tried it on multiple dolls (Souldoll, Smart Doll, and a Gem of Doll that are all stated to be 8/9) and both wigs are too large for any of them. HOWEVER, they do fit on my souldoll TeraZeniths that are supposed to be size 9/10 heads. I will also be placing a company service review in relation to this order. Long story (will be in the service review) short, I received a pair of grey knit boxers instead of the white. * Did the item look like the sales pictures? The Sutton wig was exactly what I wanted and looks pretty close to the photos on the site. The choco brown color matched the swatch on my computer pretty close (unlike my previous order, so I question the screen difference) and upon review one of the photos does show a bit of the wig cap even if the others do not. The Yuria wig is where I am more disappointed. The photos show this wig to be more of a black with a purple hue, however, when receiving the wig the entire thing is PURPLE. I was expecting something close to the color swatch of Blackberry (going with Leekeworld colors) and I ended up with something closer to PurePurPle. * Were you satisfied with the product? Due to the fact that neither wig fits any of my 8/9 dolls, no, I am not satisfied. It is made worse by the fact that the Sutton wig is the perfect style for the doll I had it in mind but does not fit. I would be wary to purchase the smaller wigs because in my experience the smaller size will not work for the doll I have in mind either. I was also uncertain if I had the right wig, as the label states it is MR-151 when DDE's Website says it should be LR-151. * Tell us some of the positives and negatives about this product (optional) Pros: The Leekeworld wigs are good quality and the boxers are well made and fit my Souldoll Zenith Kagel. Cons: Neither wig seems to be the correct size, the wig cap is visible in the front of the Sutton wig, I received grey boxers instead of the white I wanted * Would you buy more from this company? For these reasons, on top of the service review I am leaving, I have decided that I will most likely never do business with Denver Doll Emporium again. Each order I have placed has ended up 'wrong' to some degree and I seem to have better luck ordering elsewhere. EDIT: I have decided to give DDE one more chance, ordering a large doll in hopes issues will be lesser than a small package with a wig.
* What did you order? Dearmine Lorenz * When did you order? Feb 2021, it arrived in less than a week since it was in stock * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * Tell us some of the positives and negatives about this product (optional): It's adorable, and it was packed well * Would you buy more from this company? Yes
* What did you order? Bella Basic white skin, body blush and makeup * When did you order? August 2020 * Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? No * Were you satisfied with the product? No * Tell us some of the positives and negatives about this product (optional) I received the wrong doll. She is pretty but not what I ordered. * Would you buy more from this company? I'm not sure with how this went. Waited 8 months and got the wrong doll. Feel free to include one or two photos of your purchase. PLEASE STICK TO THE FACTS.
* What did you order? A Monique wig - the Cara in golden brown - on clearance. * When did you order? March 17, 2021. It arrived the next week. * Was the quality appropriate for the price, in your opinion? Great price, very nice wig. * Did the item look like the sales pictures? It looks better. The pics didn't do it justice. * Were you satisfied with the product? Very! * Tell us some of the positives and negatives about this product (optional) Pros The wig is long and beautiful It fits Sunflower perfectly It has long braids mixed in with unbraided hair for a hippy or fantasy look. Possible cons If the braids come undone, it would be difficult to restyle (at least, it would be for me) * Would you buy more from this company? I already have :-)
* What did you order? A pink Harper 6/7 wig Onyx Lashes, * When did you order? April 5/6th * Was the quality appropriate for the price, in your opinion? Definitely worth it. * Did the item look like the sales pictures? Not quite but not negatively. The pictures didn't catch the faint white highlights in the wig. * Were you satisfied with the product? Very satisfied! * Tell us some of the positives and negatives about this product (optional) I genuinely can't think of any. * Would you buy more from this company? For sure. In fact, I'm already planning to.
* What did you order? Basic Leggings for MSD in White Iced "T" Tee Long Sleeve Shirt for MSD in Bubblegum Cardi "B"JD Cardigan for MSD in Lilac Sweet "T" Tee Short Sleeve Shirt for MSD in Stormy White Basic Sock for MSD JinSun Geoff 6/7 in Light Brown 6/7 Dome Cap Basic Cotton Knit Panties for MSD in Pink * When did you order? September 23, 2021 * Was the quality appropriate for the price, in your opinion? In all cases except for the wig, yes! In the case of the JinSun wig, I don't think so. I expected better quality. * Did the item look like the sales pictures? Yes! All the pictures were true to color, size, and shape. * Were you satisfied with the product? Except for the wig, I'm satisfied with the quality. * Tell us some of the positives and negatives about this product (optional) Everything was easy to buy, and the clothes are well made and cute. My complaints are that the JinSun wig is terrible with synthetic mohair shedding like crazy, very dry fiber, and it looks very messy. The socks also didn't fit my ResinSoul Ya MSD but I suspect that this is because they are Dollmore brand socks and thus fit their dolls the best. The underwear definitely fits a doll with more junk in the trunk if you know what I mean. * Would you buy more from this company? I would definitely buy more of their Designs by DDE clothing brand if they produce more styles. They're great! I will not buy another JinSun wig though as I don't think they're worth it. The socks seem to be of good quality but they don't fit my doll (too big). If I get another YOSD, I will pick up underwear for them.
* What did you order? 9/10 silicone dome cap 4/5 "Shaggy" wig * When did you order? 10/18/2021, arrived next day! * Was the quality appropriate for the price, in your opinion? The dome cap is fine but I wish the wig was elasticized. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Sort of. The dome cap is just as good as they've always been, but the wig isn't a great fit for my doll.
* What did you order? DollMore MSD Sunglasses * When did you order? 2/17/2022 * Was the quality appropriate for the price, in your opinion? Yes, very good quality * Did the item look like the sales pictures? Yes * Were you satisfied with the product? Yes * Tell us some of the positives and negatives about this product (optional) Perfect size for my MSD girls, pricing is very reasonable, excellent products. * Would you buy more from this company? Yes, My first purchase was a Bobobie Sprite BJD from DDE in 2015. Since then I have made several more purchases and been very satisfied with my items.
* What did you order? 1 wig: Yvonne 5/6, coffee 1 2 dolls: Fairyland F65 Rick Full Package (Mysterious Demon), Tan Skin, Sleeping Head BBB 27cm Isabella Girl, Dark Tan Skin * When did you order? 30 August 2023, arrived 13 September 2023 * Was the quality appropriate for the price, in your opinion? Absolutely. Living outside of the US, the customs fee is high, but it's still worth it. * Did the item look like the sales pictures? Even better! * Were you satisfied with the product? Yes! * Tell us some of the positives and negatives about this product (optional) Great packaging! With two dolls of two very different sizes, the packing could have been a challenge, but everything was very secure. * Would you buy more from this company? I have before and will again!
* What did you order? Fairyland Kanis - Feeple60 - Elf Grey - Designer Complete set * When did you order? 12/2/2024 Recieved 9 months later due to choosing a 9 month layaway option. He was in stock when I bought him. * Was the quality appropriate for the price, in your opinion? Not DDE’s fault, but I think fairyland dolls are rather expensive in general. I love them so I just deal with that. * Did the item look like the sales pictures? Yes. It looked just like the photos. * Were you satisfied with the product? I satisfied with the product. Was exactly as I expected. * Tell us some of the positives and negatives about this product (optional) The doll is beautiful and what I expected. The only negative is that fairyland dolls are generally very expensive. * Would you buy more from this company? Yes. I have bought from them multiple times and not had any issues. Their layaway is super easy to get started on l. They are very responsive to all questions.