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Payment BJDivas Layaway Question

May 20, 2022

    1. Hi, I chose to pay off my layaway with BJDivas early when my dolls arrived.

      The layaway was to my knowledge over, I'd paid for dolls plus shipping and received them. But I received a PayPal invoice today. I've contacted them to say the layaway's finished,can they cancel the invoice.

      A bit worried though. Should I email them with the evidence that I've already paid in full? Or so should I facebook them? Just don't want to be in a perceived default.
       
    2. Oh, I've had that issue before! It's because the invoices are set up to be sent out automatically and they weren't cancelled properly. I did the same thing you did, emailed them, and they told me everything was fine. I don't think it will be an issue for you.
       
      • x 2
    3. I actually used the contact us form, but thanks so much for the reassurance! BJDivas have been really great with orders and was panicking about potentially being blacklisted for perceived non payment! I feel a bit silly now :)
       
      • x 4
    4. Thank you for asking this question! I'm about to do a layaway with BJDivas and I was wondering the same thing myself!
       
    5. This is a side question, but how long does it take for them to respond and accept layaway pre-orders? I put one in for one that ends soon and idk if it will still go through or be canceled.
       
    6. I’m pretty sure of you message them before the end date and they haven’t got to your email yet, they honour the order? It should go through! I know they do not answer any emails on the weekends or sometimes if you catch them late on a Friday I notice it might be Monday when they get to you but regardless I’m quite sure I’ve read as long as your message was sent before the pre-order end date you should be able to do your layaway!
       
      • x 1
    7. They operate M-F, so you'll probably hear back tomorrow. They posted on their facebook page recently that as long as people have contacted them during the time an event is running, they will qualify for the event.
       
      • x 1
    8. Thank you for clearing that up for me. I just excited and really want that griffon to play around with. :kitty2
       
      • x 1
    9. It did take a couple of days to receive the invoice for the layaway I have with them, even with it being confirmed during their usual days.
       
    10. Woot! Just got and paid for my first invoice with them. And yall were right about things still being good after the deadline. Should have my new friend by this time next year.
       
      • x 1
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