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Anubis Doll Cafe Feedback

Dec 9, 2024

    1. Template:
      What did you order?
      When did you order?
      How was the communication?
      How easy was it to pay?
      How long did it take to ship?
      Were there any missing or broken items in your order?
      If there were any problems with your order, how did the company handle them?
      Would you order from this company again?

      What did you order?

      A Terakura A-Ha head.
      When did you order?
      5/7/24
      How was the communication?
      Very good! I emailed them back and forth several times and always got a speedy response.
      How easy was it to pay?
      Easy. I paid in three layaway installments via Paypal.
      How long did it take to ship?
      2-3 days after I finished paying the item off.
      Were there any missing or broken items in your order?
      No, but...they sent me the wrong head. I received a Terakura A-He head, I believe.
      If there were any problems with your order, how did the company handle them?
      I contacted them and sent a photo of the incorrect order, and was directed to send it back to a specific address and they would ship the correct head after it arrived. Once it did, I was given a second shipping number to track with the correct head, and I did in fact receive it after.
      Would you order from this company again?
      Prooooobably? I'm not thrilled I had to wait longer for my head, but they did in fact send the right one after I contacted them. But they did correct the issue. I think I would order from them again, but only if it was something I couldn't find elsewhere.
       
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