Angel's Cave Feedback

* What did you order? Two Dollheart steampunk sets on preorder.
* When did you order? 11/15/10
* How was the communication? Excellent. Very friendly and accommodating.
* How easy was it to pay? Very
* How long did it take to ship? I presume it was shipped almost immediately after arrival from Dollheart. They sent me a shipping notice on 1/13/11, it took 13 days to arrive, which is good from there to here.
* Was the quality appropriate for the price, in your opinion? Very much so. I Dollheart!
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Very!
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? Yes!
* Would you buy this company's products second-hand? If they sold second hand items I'm sure I would consider it. ^_^

Thank you, Angel's Cave! ^_^

 

* What did you order? Two Dollheart Fukubukuro (during the Nov preorder)
* When did you order? 11/30/2011 (date of payment)
* How was the communication? I was in contact with Charlotte and she answered very quickly (with much patience, I should add) and was very friendly the whole time. I was even lucky enough that they put me in the in their Nov order.
* How easy was it to pay? Easy. They invoiced me after telling them my PayPal address.
* How long did it take to ship? Arrived on the 01/10/2012. I assume the delay was due to the Christmas and New Year holidays. But they apologised that it took so long.
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Well, it's a mystery bag.
* Were you satisfied with the product? As I said, mystery / grab bags. So it's a hit or miss, but overall I'm okay with the bags I got.
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? Oh yes. Since they're an official European dealer they charge as much as DH for the items but I don't have to pay customs. I also got a free handmade strap!
* Would you buy this company's products second-hand? Depends, but I'd consider it.