Warning Alquaev - Banned

Alquaev was last on the forum Thursday evening, Nov. 5th.

 

I just recently paid off a soom Amber head from Alquaev. Should i Post back here when she comes in and show a pic of the COA?

 

If you notice a discrepancy between the COA originally pictured and the one you receive.

 

I have encountered the huge problem with my transaction with Alik.

After having long PM conversation with the user ( I tried several times to politely discuss the situation, unfortunately the attempts didn't lead to any positive result ) I am finally following the Moderator advice and starting the thread in the Problem Transactions. The main reason I do so is to warn all the DoA users about Alik and the possible danger and scamming possibility.

Alik is trying to blackmail me with made-up reasons and demands money from me. The user insists on the refund for her purchase from me and tries to accuse me with no reason.

Alik is attempting to scam me, threatening with the negative feedback, problem transactions here on DoA and PayPal. The user have even started the thread in problem transactions trying to threat me.


The case:

- I sold Alik the Soom Chalco head in Cream White skin tone, on layaway.

- After the last payment was made I sent the head to Alik.

- Alik received the package safe and undamaged.

- Alik told me about not being satisfied with the purchase, made up the reason based on "suspicions" about the CoA coming with the head.

- Alik demanded from me money, threatening me with problem transactions, troubling my other sales and PayPal.

- I discussed the matter with Alik, answering any questions and trying my best to settle things.

- Alik started the problem transaction, demanding the money and trying to threat me with it.



Many questions and words I received in the conversation with Alik make sense now - from Alik stalking me on the Soom website Q&A board (noting I am having lot of troubles with the company working very bad) and asking me about it, to "accidentally" mentioning how bad the postal service (the Customs especially) in Brazil are. Considering the mention of the Brazilian Customs, I am sure that, in case of me refunding the purchase to Alik, I won't receive the goods I sold to the user back. The reason would be due to Customs problems.

I am ready to discuss the situation with the moderators and to provide them any conversations asked, as the user is trying to use the Problem transactions section to threat and blackmail me and to demand money.

I am asking for Alik (the user making the scamming attempt) to be banned from the Marketplace to avoid any further scamming attempts.

With this thread I want to warn all the DoA users about Alik and the possible threat of scamming, ask if there are other victims with similar situations and ask for the Moderators assistance with the case. The usage of the Problem transactions thread with scamming purposes is very serious, and I hope that the situation would be resolved fairly and won't happen again.

 

@Alik @alquaev As we have stated already, the DoA staff does not mediate marketplace transactions. The Problem Transactions forum is provided as a place for both of you to present your concerns, air your disagreements, and state your desired resolution to the problem. Since the Den of Angels marketplace is reputation based, it is important that other members be made aware of this situation. Keep in mind that not only will you be held publicly accountable for the statements you make in this thread, but also your conduct in this thread will reflect on your reputation.

 

I sold Alik the original Soom Chalco head in Cream White skin tone, it was delivered safe and without any damages.The head has the Soom Certificate of Authenticity which was delivered to Alik with it.

The head of Soom Chalco was for sale in my Marketplace thread and I asked if Alik is interested giving the link to my thread. I've sent Alik the head after the layaway completion, and the head was delivered to Alik safe. Alik has no actual reasons to demand money from me, as my part of the transaction was fulfilled completely. The ungrounded demands are Alik's scamming attempt and should not be tolerated.

The accusations Alik has posted here are groundless, based on some "suspicions" and "thoughts" of Alik. Nothing significant was posted by Alik (here or in the PM), and the demands Alik is making are groundless as well as the accusations are.

I have answered all the questions in PM with Alik, and I have nothing new to tell Alik about this transaction - truth is still the same. Alik received original Soom Chalco head (in Cream White skin tone) along with it's CoA. I do not see any reason for the transaction to be cancelled, as I fulfilled my part of the transaction and the goods were delivered safe.


Considering the "sobreposition" of the photoes of the CoA pictured with my nickname and the CoA delivered with the head, and the accusations linked with it.
I never denied anything about the difference between the CoA pictured with my nickname and the one that was delivered with the Chalco head to Alik. The CoA on the photo with my nickname is indeed another Soom CoA, mistakenly pictured because of the similar dates on it. As I already told Alik in PM, I have many Soom dolls, with CoAs, and not all of the CoAs are marked with pencil. By mistake I took the wrong one from the bunch (I mistook one of my 2014 MSD CoAs for Chalco's ) for the photo with my nickname. The CoA Alik received belongs to the head, and I clarified the moment in the beginning of the PM conversation that took place after the head arrival.

As I said, I'm sorry for the mistakenly taken photo. However it is by no meaning a reason for the Problem Transaction or the cancellation of the sale and refund of money. Alik received the purchased head with its CoA safe, and thus my part of the transaction is fulfilled completely.

Alik didn't mention getting the explanation for the question with "sobreposition" in the Problem Transactions thread, willingly covering this part of information. Which proves my words about Alik making a scamming attempt towards me.

Considering the possible resolution for Alik's concerns, which I offered in PM during the conversation. Alik ignored my question if she wanted to see the 2014 MSD's CoA from the photo with my nickname completely, to be sure it belongs to other doll and that her suspicions are groundless.


Alik made up the reason to demand money from me, threaten me with Problem Transactions, ruining my other deals and PayPal. Alik is insisting on the refund, demanding money from me with no actual reason. I am sure that Alik is doing it with the aim of getting money from and keeping the head. I am sure this is a scamming attempt, and I am asking the community members who has encountered similar attempts from Alik to tell about it.

Also, I want to warn everyone about Alik and the scamming attempt this user is trying to perform - please be cautious.

 

As I already said the reasons to threaten me and demand money from me are made up. The accusations are groundless. I delivered the original Soom head with it's CoA, I have no guilt and I don't see any reason to cancel the transaction.

Also, Alik is publicly lying, trying to threaten me to get money from me.

PayPal doesn't serve disputes about the layaway payments.

By mentioning the false possibility of getting part of the sum through PayPal Alik tries to threaten me into giving money. This scamming attempt should not be tolerated.

 

I was contacted by the mods about the serial number assigned to my Drake, (a CW FCE Chrom/Bazael) that had come up in a discussion about a transaction. They inquired to see whom I had sold him to.

There's one problem: I haven't, and I never intend to.

The number on the above bogus certificate matches mine. The mods ran the number in Soom's authorization verifier where it showed my username as the owner (there's an advantage to using the same name everywhere). Anyone plugging that number into that utility here: http://dollsoom.com/eng/bbs/rarity2.php can verify that for themselves. This is presumably how Alquaev got the number and was able to match it to a head (now of understandably dubious authenticity). I am here at their request to provide proof that the given certificate is bogus.

Apologies for potentially large images. This is my first time putting them on the new forum, and I have a new phone too so idk how large they will come out.


Here is another view if that one isn't clear

As you can see, there is my Chrom/Bazael holding his papers, still in their plastic baggie. The screen is showing a Dish Network programming guide with today's date and time (I am in the US, in Central/Chicago time zone).


Again, here is another shot taken at the same time.

The numbers aren't there 100%, as would be characteristic of a hand-stamped item. But there is enough of them intact to be able to see that the numbers are the same.

And here are two shots of the inside of his head: 1 2 It's a poor shot, admittedly, but I feel like the rest more than stands for themselves.

To further add to the provenance of my own, authentic doll, here is his most recent tagged appearance on my tumblr and here is his first appearance on the same tumblr clicking the "soom" tag will have even more, because I talked quite a bit about him in 2014. Lastly, here is his box opening video. You'll note the same chubby hands.

Disclaimer: I do not know Alquaev or Alik, again, I am here at the specific request of the mods. If there is any further information needed in this matter, I would be quite happy to provide whatever assistance I can. Because it's true that scammers should not be tolerated in this community.

 

Alquaev was last on the forum on Thursday afternoon, 11/12/15.

 

When my head comes in (I bought one from alquaev too) I'll post a pic of the COA here ok?

 

Once again I repeat what I've told several times already, the truth is the same.

I sold Alik the original Soom head with it's CoA, received from Soom. I delivered the goods safe, and performed my part of the transaction completely. I delivered Alik the Soom Chalco head (in Cream White skin tone) along with it's CoA, exactly like I received it from Soom. As my part of the transaction was performed completely I see no reason to cancel the transaction.

The accusations towards me are groundless, I have no guilt.

The threatening and scamming attempts towards me won't suceed. I performed my part of the transaction completely and I see no reason for cancelling the transaction. The Alik's demands of sending money are scamming attempt. I don't see the reason to cancel transaction, I have no guilt. I delivered goods safe, the original Soom head and it's CoA that I received from Soom.

I have no guilt. I performed my part of transaction honestly. Soom is well known for their fails in customer service - they miss parts of the dolls, send the customers dolls with no heads, wrong dolls and mistake the dolls and CoAs. Anyone interested can find lots of examples in the forums, community discussions, etc. I won't stop anyone from blaming Soom, but I see no reason to blame me instead of them - I am not their employee and I have no responsibility for their company's actions. I performed my part of the transaction with Alik completely, delivered the original Soom goods safe, and I have no guilt.

To clear another one of Alik's groundless accusation: I received the head with it's CoA from Soom in a split order, like I already told Alik in PM. I didn't tell Alik I receive it from purplevix, by any means.

I do not know purplevix, and I never bought anything from her.

 

As I already told Alik and the Moderators in PM, the truth is still the same.

I delivered the original Soom head with it's CoA, which I received from Soom. I am not responsible for the work of the company, and no threats will change my position. Soom's work and fails are not my responsibility, including Soom sending the same/wrong sertificate etc. I have sold and delivered the original head with it's CoA which I received from Soom. I have no guilt, and I don't see the reason to cancel the transaction (my part of it was performed completely). The demands and threats won't succeed, I won't send money to a scammer.

Considering the scamming attempt Alik is trying to perform. I am positive I wouldn't receive the head back if I agreed to give the money, and all the threats , demands, and lies considering the PayPal I am receiving from Alik all prove that I am right. I won't give money to the scammer, despite the passion with which Alik is trying to persuade me to "get the head back" and "sell it again".

In case of the PayPal attack I will report the PayPal authorities about the scammer activity, I hope they will take the needed measures to prevent the scammer from making more attacks.

 

As I said, I sold Alik the original Soom Chalco head (in Cream White skin tone), with it's Certificate of Authenticity, and delivered it safe and completely. I see no reason for demands and threats, and I see no reason for being treated like I owe something to the user - I performed my part of the transaction and I have no guilt. The ungrounded accusations and passion to get money from me don't change my opinion. I see no reason to cancel the transaction just because I am threatened and demanded to do so - I am positive that this is a scam attempt and the big amounts of fluff posted do not change the situation.

I explained my position, and it is still the same. The truth doesn't change and have no need to be "new" with every post.

The bare words coming from Alik's own mouth are not of a value, neither about being "NOT INTERESTED in this head AT ALL", or PayPal disputes, or the Authenticity of the items. The "suspicions" and the groundless accusations prove nothing, and I am sure in my preposition about the scammer.

I reported the PayPal authorities about the scammer and the scamming attempt, I hope they will take measures to prevent the scammer's further activity.

 

@alquaev Whether or not you feel you have met your end of the bargain in this transaction, the staff of Den of Angels still requires a response from you. We were notified of a possible sale of counterfeit goods in our marketplace. We do not tolerate recasts on this forum, and we are required to thoroughly investigate all reports.
Your sales thread stated that you were the first owner of this doll, in this thread you stated that you received it as part of a split. Please provide proof of this transaction.
You provided a certificate to Alix that does not match the certificate in the photo you provided of the goods you had for sale. This certificate was identified as fake by Soom and the owner of the authentic certificate has come forward with proof that she still owns the doll and the certificate. Please explain how this certificate came to be in your possession, since it clearly did not come directly from Soom.

 

Ok So I ordered a Soom Amber Modded Head in white skin from Alquaev.
After reading the following posts I became worried myself that It would also be a fake COA or possible recast head.

Prob transaction with alquaev

Prob transaction with alquaev

So we looked on sooms product serial number. And from what we could make out on the COA was 0000006993 Which is not a soom amber. It came up as alk&Yrie belonging to Allana in 2009. Which is the same year on the COA I received however the incorrect date.
I don’t know if alquaev is the original owner of the doll head.
I was able to compare this COA to my friends Tan DIA 2015 COA. Hers looks stamped and the numbers are darker. The one I received Is hard to read an actually looks printed.

However now i’m unable to view her DOA Profile or Original sales thread for the soom amber in white skin.
From what I can remember from the sale post. She said the head had mods. Now I’ve received the head and the ear seems to have epoxy on it. However It looks more like a fixed damage of a broken ear then a small mod. I will not be removing anything from the doll until a resolution is brought forward.
I did get the doll for fairly cheap but as this also looks like it could be a false COA or head. I may join ALIK in Disputing a paypal claim between me an Alquaev.
DOA mods What Should I do from this point.

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(Small side note. I’m using a friends flickr account as I don’t have my own.)

 

@Vince_Twilight We contacted Soom about your COA and they were unable to confirm the COA because it predates their new database. They did not make any other statement about it, so any additional information about the provenance of the Amber head would have to come from alquaev. It is up to you to decide what to do next, but any other issues you have with your transaction should be discussed in a separate thread.

 

Ok Thank you for your response.
I believe we will handle this between me and the seller.
I assume there is no record of the COA I got. There is a discrepancy on the COA but we are unsure about the head its self.
Thank you for your time.

 

@Vince_Twilight The sale thread for the Amber head has been restored to the Sold Dolls Archive so that you can review the description.

 

alquaev was last on DoA 17hrs and 44minutes ago.

 

@St. James
I answered/wrote in the Ask the Moderators as you asked me to, since then I didn't get any new posts or questions from the Moderators there.
I am going to finish the conversation with the Moderators first, and only after that I will be posting Problem Transaction thread considering the scammers' attack I've encountered.

My position about the transaction discussed here is still the same. I delivered original goods safely and in the proper condition. The accusations are groundless and made-up. I politely explained everything I was asked about several times, and now I am positive about the reason why I encountered threatening and demands. I won't send money to the scammers.
As I already said I wouldn't tolerate the scamming attempt, and the PayPal authorities were informed about the scamming activity.

 

As I already mentioned earlier, the scammer was taken care of by the PayPal authorities.

As I reported the scamming attempt to the PayPal, the situation was reviewed by the authorities and the fair decision was made.

The claim was rejected by the PayPal and the attitude of the people beyond it was taken into account. I hope that nobody will encounter such scamming attempts in the future.