Participation in this list is voluntary and optional.

Order period[edit]

Please list your name, order date, what was ordered, amount owed, and what option you have selected for resolution.

On hold[edit]

Name: masala_chai_tea

Order date: December 4th 2009

Ordered: Narae 60 cm (open eyes) in golden beige matte urethane

Amount: $265

Resolution: EDIT (January 7th 2011): None of my e-mails or PMs have been responded to since early November 2010 from Dollfair. Over a year has passed without any of this resolved for me.

Name: cristylee/Cristy Stone

Order Date: June 9, 2010

Ordered: Neferti LE-30 head, White Matte Urethane resin

Amount: $219.00

Resolution: HAVE NOT RECEIVED REFUND OR HEAD??

Waiting for refund[edit]

Name: Tosh

Order Date: june 2010

Ordered: Neferti head white matte urethane

Amount: $185

Resolution: dollfair promised to ship the head in the end of october, time passed and still nothing. Asking refund.

Name: zababee

Order Date: May-June 2010

Ordered: Neferti LE30 head real skin light tan with Custom makeup by Day ,60cm body real skin light tan large bust,extra large bust plate piinky white french resin

Amount: $100 - (780$ RECEIVED)

Resolution: Waiting for refund from Catrina.

Name: °° Kev1 °°

Order Date: February 24th, 2010

Ordered: Narin Charisma 60cm head tanning matte

Amount: $265

Resolution: Refund

Name: Byakko

Order Date: April 24, 2010

Ordered: Narin dragonfly 43cm head, milk white matte resin

Amount: $185 (with shipping)

Resolution: Refund, all my requests to Dollfair are ignored.

Name: lysel

Ordered: LE-30 Neferti head, Pinky white Matte Urethane no face-up

Order Date: June 10th 2010 (Order number: 00003574)

Amount: $185

Resolution: Time passed and still nothing; I'm tired of all this... I want a refund now please.

Name: Paddishtou

Order Date: June, 9, 2010

Ordered: Neferti LE-30 head, White Matte Urethane resin

Amount: $185

Resolution: Fed up with waiting for the head => refund requested in December 2010. UPDATE MARCH 2011 : HEAD RECEIVED FROM BIMONG ! Thank you so much, Mr Bimong, you're a *gentleman*.

Name: TAN Celine

Order Date: July 4th, 2010 (number 00003606)

Ordered: 43cm Narae faceplate, open eyes, french resin tan

Amount: $179

Resolution: Refund

Name: abbie ([email protected])

Order Date: June 16, 2010 (Order 00003587)

Ordered: Neferti LE-30 head, Neferti Limited facepainting, real skin French resin + body, w/ Limited Jewelry

Amount: $760

Resolution: Refund requested. Still waiting for resolution as of November 13.

Name: Kibou

Order Date: June 1, 2010

Ordered: 43cm Narae, open eyes, tanning matte urethane resin, small bust, classic knee system, NEW open Narae hands, default face painting, w/ sanded seams and both ears pierced + closed Narae hands in tanning matte urethane resin

Amount: $577.00

Resolution: Refund (still pending)

Name: Gercog

Order Date: June, 2010

Ordered: LE-Neferti head, Golden Beige Matte Urethane resin, no make up

Amount: $185.00

Resolution: I want a refund.

Name: mojomaca

Order Date: January 15, 2010

Ordered: Dandelion

Amount: $510

Resolution: Refund please.

Name: PacificBlue

Order #: OnlineOrder_00003567

Mold: LE-30 Neferti head, no make up, golden beige urethane.

Month/Order: June 9, 2010

Total: $160

Demand: Unsure if this is correct info, but I read on the Narindoll Waiting Room that Neferti is NOT limited? If this is the case I would like a refund please. I purchased this piece due to the fact that it was Limited.

Status: Waiting for refund please.

Name: julsw

Order #: OnlineOder_00003593

Mold: Narin Charisma head pinky-white

Month/Order: June 18, 2010

Total: $242

Status: refund please.

Name: Kaye

Order #: 00003584 (head) and 00003591 (body)

Ordered: blank Neferti head and small bust body both in tan french resin

Order date: June 2010

Total: $660

Status: requesting a refund

Name: clotho0377

Order #: OnlineOrder_00003317

Ordered: 1 - Narae 43 cm, NEW Narae Dreamer, pinky white matte, small bust, new knee system, NEW open Narae hands, no facepaint

Month/Order: February 02, 2010

Total: $590.00

Status: refund or please use those funds to ship me back my doll boxes and doll stands.

Name: obsessed_mimiko

Order Date: August 20th, 2010, Order#03644

Ordered: 43cm Golden Beige Narin Butterfly Face (default faceup) with classic knee joint

Amount: $550.00

Resolution: Refund

Name: I_DekuPhantomme

Order date: June 10th 2010

Ordered: LE-Neferti head, matte tan urethane

Amount: $160

Resolution: Refund, please.

Name: Janine Bringe (DoA: Angelguardian)

Ordered: 1 - Neferti LE-30 head + Neferti Limited facepainting, Tan Matte Urethane resin

Order DATE June 8, 2010 (Order 00003558)

Amount: $210.00

Resolution: Had hoped to receive this head....tired of waiting....now want refund.

Waiting for doll[edit]

Name: Cenarius

Order Date: June 09, 2010

Ordered: LE-30 Neferti head, White Matte Urethane resin, w/o face-up

Amount: $185

Resolution: I really want the head, but if not possible - refund.

Name: keisetsu

Order Date: June 11, 2010

Ordered: LE-30 Neferti head, golden beige matte urethane resin, w/o face-up

Amount: $185

Resolution: I really want the head, but if not possible - refund.

Name: Astrid Mulder

Order Date: March 2 + 3 2010

Ordered: Narae 43 cm clasic face + butterfly head tan matte urethane

Amount: 535 + 160 = $ 695

Resolution: I want my doll and if this is not possible I want a refund.

Name: Debra

Order Date: Feb 16, 2010

Ordered: Dandelion 38 cm

Choose Skin Color: golden beige matte resin

Face Painting: Narin Make Up Team

Seam Sanding: please sand the seams

Ear Piercing: none

Amount: $630

Resolution: If not possible to receive my doll, then a refund.

Name: Kibou

Order Date: June 12, 2010

Ordered: LE-Neferti head, Golden Beige Matte Urethane resin

Amount: $185.00

Resolution: If not possible to receive my doll, then a refund.

Name: La Renard

Order date: June 2010 (Nr. 00003579)

Ordered: LE-Neferti head, white urethane

Amount: $160

Resolution: I want to get doll head, If it would be not not possible - than I'll ask for refund

Name: radu

Order Date: June 9th, 2010

Ordered: Limited Neferti head in white matte urethane + limited Neferti Jewelry

Amount: $235.00

Resolution: Want my doll head and refund for jewelry

Name: Sharon (Stella Maris on Den of Angels)

Order Date: April 30, 2010

Order: Neo-Narae

Resolution: Want the doll

Name: cristylee

Order #: order #00003556

Mold: LE-30 Neferti head, Tan French Resin, blank

Month/Order: June 10th, 2010

Total: $160

Status: Waiting for head :)

Name: yiuu

Order No.: 00003554

Order Date: June 09 2010

Ordered: LE Neferti blank head

Amount: $185

Resolution: I would still like the head.

Name: Soof

Order Date: May 12 , 2010

Ordered: narae dreamer tan french, big bust new hand old knees

Amount: $485.00

Resolution: Want my doll ^^

Resolved[edit]

Name: Bridget McCall

Order Date: May 2010

Ordered: Narae my angel + outfit, narin angel, classic narae fp, new hands, all in pinky white french resin

Amount: $1545 (incorrect amount - should have been 1594.)

Resolution: Refund Refund recieved - $1494 for origional order of dolls only. Emailing catrina as I sent an addtional $100 for outfit as well which I think has been overlooked. 1 Nov - $100 extra paid FULL REFUND ISSUED, THANKYOU!

Name: yoake

Order Date: June 6th, 2010

Ordered: Narae 43cm 1/3 Open eye, default bust, no faceup, old knees, New open hands, Pinky White urethane + complimentary high heel feet

Amount: $465 (with shipping)

Resolution: *31/10: Received refund.

Name: ellerybears

Order Date: January 25, 2010

Ordered: Narae 43cm, standard open eyes, golden beige matte, small bust, old knees, open hands, no faceup, no seams sanded/ear piercing, zone2 shipping

Amount: $515.00

Resolution: I am wanting a refund & have been promised this next week (todays date is 17/10/2010)

STATUS: Refund recieved, with thanks :)

Name: rykaan

Order Date: May 10th, 2010

Ordered: Narae 43cm 2/3 eyes head

Amount: $170

Resolution: Refund received. Thank you Catrina for all your hard work!

Name: derilan85

Order Date: May 30, 2010

Ordered: Narin 43cm Classic Face Head, Tan French Resin, Day facepainting

Amount: $219.00

Resolution: Recieved Refund, many thanks!!!

Name: .An

Order Date: March 05th, 2010

Ordered: 43cm Narin Dragonfly/ golden beige matte resin/ classic knee system/ no makeup

Amount: $535

Resolution: REFUND RECEIVED THANK YOU

Name: Roussinette

Order Date: February 27th, 2010

Ordered: 43cm Narae Butterfly/ pinky white matte resin/ classic knee system/ no makeup/ large bust/NEW open Narae hands

Amount: $540

Resolution: Refund received. Thank you Catrina

Name: AnnieStar

Order Date: June 9th, 2010 (head) & June 21st, 2010 (body)

Ordered: Limited Neferti head, limited jewelry & body in tan matte urethane resin

Amount: $690

Resolution: Full refund received.

Name: mandagore

Order date: June 30th 2010

Ordered: Narin 60cm Charisma in matte tan urethane w/ sanding service

Amount: $735

Resolution: Refund received, with much thanks (10/23)

Name: papayebong

Order Date: February 15, 2010

Ordered: Narae 60cm, standard open eyes, tan matte, large bust, no faceup, no seams sanded/no ear piercing, zone1 shipping

Amount: $745.00

Resolution:Refund Done! thank you!!

Name: milachii

Order Date: August 23, 2010

Ordered: 43cm Narae, 2/3 open eyes, pinky white urethane resin, no face paint, old knee joints.

Amount: $485.00

Resolution: REFUND RECEIVED. Thank you very much!

Name: Dev Kimiko

Order Date: August 1, 2010

Ordered: Matt Tan Urethane Open-eyed Narae 43.

Amount: $460

Resolution: Refund received November 5. Thanks!

Name: angeline425

Order Date: May 25, 2010

Ordered: Narae 43cm,1/3 open eyes, classic knee system, no makeup, large bust, normal matte urethane

Amount: $465.00 (invoice ID 00003543)

Resolution: received refund on Oct 28th. Thank you very much.

Name: killiya

Order Date: March 10th, 2010

Ordered: Narin 43cm Classic Face Head

Amount: $185 (with shipping)

Resolution: If not possible to receive my doll head, then a refund.

STATUS: Refund received. Thank you Catrina!

Name: LaraT

Order Date: August 2010

Ordered: Narae 43cm classic, old knee system, small bust, new open hands, no make-up, both ears piercing + new Narin dreamer FP + new closed hands, all in tanning french resin

Amount: $686

Resolution: Refund received, many thanks!

Name: Nocturneofsilence

Order Date: 6th of June

Ordered: Neferti head w/ jewelry

Amount: $210

Resolution: REFUND HAS BEEN RECEIVED.

Name: courtney

Order Date: June 28, 2010

Ordered: 43cm narae, milky white urethane resin, classic face, no face-paint, classic hands + closed hands

Amount: $517

Resolution: UPDATE: refund received.

Name: Toabird7

Order Date: June 23, 2010

Ordered: Narae 43cm tan resin, classic face with faceup, sanded seams, classic hands and closed hands

Amount: $637

Resolution: REFUND RECEIVED