Doll Bakery Service Review

Doll Bakery
www.dollbakery.com

Please copy and paste this template, then give your responses.

* What did you order?
* When did you order?
* How was the communication?
* How easy was it to pay?
* How long did it take to ship?
* Were there any missing or broken items in your order?
* If there were any problems with your order, how did the company handle them?
* Would you order from this company again?

PLEASE STICK TO THE FACTS!

 

* What did you order?
One pair 14mm November 2016 LE eyes

* When did you order?
December 1, 2015

* How was the communication?
Slow, and sparse.

* How easy was it to pay?
Website checkout, and Paypal - easy

* How long did it take to ship?
I received the order today, February 6, 2016 (2 months later)

* Were there any missing or broken items in your order?
No

* If there were any problems with your order, how did the company handle them?
N/A

* Would you order from this company again?
I plan to, but I will most likely avoid the LE eyes in the future unless Doll Bakery can work out a better business model for that offering. It wasn't immediately clear that I was buying a preorder item - the sale period for these eyes was mostly in-stock items, so I thought mine was in-stock as well. After I realized the preorder nature of my order, I still wasn't expecting a two month wait, as the last pair I preordered took around one month. In the end it turned out fine, just a little more updating might have been nice.