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Mudoll feedback (All)

May 19, 2011

    1. Feedback for Mudoll (All)
      I didn't see a thread for Mudoll yet, so here is one to post your feedback in!

      Please use this form to leave feedback for Mudoll

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?
       
    2. Positive Feedback!

      * What did you order?
      Ash thief fullset, Brownie wig, and Brownie pink boots.

      * When did you order?
      May 13, 2011

      * How was the communication?
      Very good, answered my question on the board in a timely manner, and sent emails when payment was received and items were shipped and etc...

      * How easy was it to pay?
      Very easy, I paid via paypal.

      * How long did it take to ship?
      It shipped within 4 days of my ordering, 2 of those days were weekend days. I was surprised to have such a fast ship for a doll order!

      * Was the quality appropriate for the price, in your opinion?
      100% absolutely! Everything was excellent quality and prices very reasonable. My doll even had it's seams sanded, which seems unusual these days.

      * Did the item look like the sales pictures?
      Yes, exactly like the pictures.

      * Were you satisfied with the product?
      I am very satisfied. The face-up is beautiful, the doll came sanded and he poses very well. The clothing items and wigs are also very good quality for the price.

      * If you weren't satisfied, how did the company solve your problem?
      NA

      * Would you order from this company again?
      Yes! In fact I think I will order my next Brownie from them.

      * Would you buy this company's products second-hand?
      Yes
       
    3. * What did you order?
      Dandy cut wig 9-10 in carrot
      * When did you order?
      7-16-2012
      * How was the communication?
      Good, got order confirmation email, and payment email no problems.
      * How easy was it to pay?
      Very easy with PayPal...I went and paid right away as I did not know if they would send an invoice email, but they did actually send one as well.
      * How long did it take to ship?
      Shipped around the 21st, arrived on the 28th (I chose the cheaper registered mail shipping as it was just one wig)
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      I am very satisfied, though I wish the wig in question was available in an 8-9 instead of 9-10, as that is the size I really needed. ^^;
      * Would you order from this company again?
      Yes!
      * Would you buy this company's products second-hand?
      Definitely!
       
    4. * What did you order? a pair of Glib Mystic Acrylic 16 mm eyes in pearl blue
      * When did you order? 5/21/13
      * How was the communication? very good--- order confirmation/invoice, payment receipt, and shipping confirmation/tracking info emails were all quickly sent and clearly written
      * How easy was it to pay? quite easy. I paid with Paypal--- they sent me an invoice within an hour of my order, I paid, and that was that.
      * How long did it take to ship? not long--- I received my order in about 2 weeks.
      * Was the quality appropriate for the price, in your opinion? very much so--- I spent less than $15 and the eyes are absolutely gorgeous.
      * Did the item look like the sales pictures? Yes--- if anything, I thought they were a beautiful color in the pictures and I like them even more in person.
      * Were you satisfied with the product? Absolutely.
      * If you weren't satisfied, how did the company solve your problem? N/A--- I had no complaints.
      * Would you order from this company again? Plan to.
      * Would you buy this company's products second-hand?
      Sure, although I'd be more likely to just order from them directly.
       
    5. *What did you order?
      Mint Bonbon Chiuu full set

      *When did you order?
      November 5, 2015

      *How was the communication?
      Excellent - they responded to my email the same day I contacted them ^-^

      *How easy was it to pay?
      Super easy with Paypal

      *How long did it take to ship?
      Payment went through the 9th and she arrived on the 18th

      *Was the quality appropriate for the price, in your opinion?

      Yes!

      *Did the item look like the sales pictures?
      Yes - actually, she looks even better in person!

      *Were you satisfied with the product?

      Absolutely! Lovely face-up, the outfit is just so wonderfully frilly, and she's overall adorable!

      *If you weren't satisfied, how did the company solve your problem?

      N/A

      *Would you order from this company again?
      Yes, definitely ^-^

      *Would you buy this company's products second-hand?
      It would probably depend on the previous owner/how they cared for the item, but yes.
       
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