TATA'S PARADISE Feedback (ALL)

* What did you order? A pinstriped suit and a pair of suspenders
* When did you order? July 7
* How was the communication? Very good! I completely forgot to fill in the right size when ordering but I just emailed them about it and I got the right size~
* How easy was it to pay? Easy via paypal
* How long did it take to ship? Four days including a weekend.
* Was the quality appropriate for the price, in your opinion? It was a very good price for a suit including jacket, pants, shirt and tie and the quality feels very nice! One clip on the suspenders broke though, but I can replace that myself.
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Very much~
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes, I'm alredy planning on it :3
* Would you buy this company's products second-hand? If it was in good condition, yes

 

* What did you order? Leather jacket, leather trousers, Type G sunglasses, and a pair of stockings
* When did you order? June
* How was the communication? Very good! Tata's replies were nice and friendly
* How easy was it to pay? Really easy via Paypal
* How long did it take to ship? around 1 week
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* Would you order from this company again? Yes, I'll buy again soon
* Would you buy this company's products second-hand? Depends on the condition.

 

*What did you order?
Wigs, and lots of clothes
* When did you order?
On the 28th of August 2010
* Did you order directly from the company, or through a distributor or dealer?
Directly from the company
* How was the communication?
No problem!.
* How easy was it to pay?
Easy. Paypal of course.
* How long did it take to ship?
About a week. Items reached me yesterday, 4th Sep 2010
* Was the quality appropriate for the price, in your opinion?
Yes, the clothes are really well made!.
* Did the item look like the sales pictures?
Yes. Exactly.
* Were you satisfied with the product?
Yes, very much.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Definitely!
* Would you buy this company's products second-hand?
If it's in good shape and fuss-free. Yes, I would.
​

 

* What did you order? 2 wigs (1 msd size & 1 sd size)

* When did you order? 09/08/2010

* How was the communication? They send emails for order/payment and shipping confirmations

* How easy was it to pay? Easy - paypal.

* How long did it take to ship? cannot remember the day it shipped, but it arrived 09/15/2010.

* Was the quality appropriate for the price, in your opinion? Yes, the quality is very nice and the prices are great.

* Did the item look like the sales pictures? Even though they are fur wigs so styling is required, the one for the msd still seems to be longer in the front then I was expecting. Not a bad thing at all though.

* Were you satisfied with the product? Yes!

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Absolutely, I am planning on getting some clothes ^_^

* Would you buy this company's products second-hand? Depends on quality and Price.

 

* What did you order?
NO:SRT037 (SD shirt and scarf); No:YSC020 (Full YoSD outfit)
* When did you order?
09/06/2010
* How was the communication?
Got an email confirmation immediately. Later had paypal dispute (more later) which took 3 days for a response.
* How easy was it to pay?
Difficult--website said payment failed. However, I got confirmation email from company and it listed on my bank statement as paid on 9/7. On 9/15, I logged into Tata's with worry...it said I was still unpaid. Opened paypal dispute and sent an email. Got a response on the 18th and it finally shipped.
* How long did it take to ship?
Recieved on 9/22/10
From payment settlement: 3 Business Days
From order date: 12 Business Days
* Was the quality appropriate for the price, in your opinion?
I suppose it seemed so, yes.
* Did the item look like the sales pictures?
Yep. Very cute, too.
* Were you satisfied with the product?
Yes
* Would you order from this company again?
Maybe...I'm VERY wary after the paypal issue.
* Would you buy this company's products second-hand?
Probably. It does seem rather nice.

 

* What did you order? Three pairs of pants (SD70 and two MSD), two MSD shirts, one MSD jacket, MSD hat, SD underwear, SD socks, MSD underware.
* When did you order? 09/11/2010
* How was the communication? A little slow on replying, but they answered my questions within two days.
* How easy was it to pay? Paypal, though it was difficult due to the "Payment not received' error, I had to post on their Q&A to find out if they got my payment, though paypal did send me a receipt.
* How long did it take to ship? My order shipped 09/30/2010 and i received it on 10/07/2010.
* Was the quality appropriate for the price, in your opinion? Yes, the quality is very nice and the prices are great, though the shipping was a little steep.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Absolutely.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? I will if anything else catches my eye.
* Would you buy this company's products second-hand? depends on the quality state its in.

 

* What did you order? Two seperate orders: two shirts, then one shirt and a pair of leather pants
* When did you order? 09/15 and 9/28/2010
* How was the communication? Prompt auto-confirmation emails and she answered my questions within 2-3 days.
* How easy was it to pay? Very easy; used PayPal. I will say that Tata's website *always* says the payment failed. I think it's a glitch as numerous questions in her Q&A forum address this issue. You get your receipt from PayPal and your confirmation email from Tata's. If you don't get the later within 24 hours, then I'd email her.
* How long did it take to ship? The 9/28 order shipped two days later. The 9/15 order just shipped today (10/11/2010), but when I asked she said there had been a delay in getting the shirts made and gave me an accurate ship date.
* Was the quality appropriate for the price, in your opinion? Absolutely.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Most definitely
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Absolutely.
* Would you buy this company's products second-hand? Yes.

 

* What did you order? Shirts, pants, a jacket and gloves.
* When did you order? 09/15/2010
* How was the communication? Communication was good.
* How easy was it to pay? Easy - paypal.
* How long did it take to ship? My order shipped on 10/12/2010
* Was the quality appropriate for the price, in your opinion? The quality is excellent. And the prices are outstanding.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? I am totally satisfied
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Absolutely. Totally worth the wait.
* Would you buy this company's products second-hand? I would.

 

* What did you order? Leather pants, shirts, some underwear, shoes.
* When did you order? August (I can't remeber the exact day)
* How was the communication? Good.
* How easy was it to pay? Through TaoBao web. Easy, Western Union.
* How long did it take to ship? Like one month.
* Was the quality appropriate for the price, in your opinion? Yes. The clothes are very detailed and cheap ♥
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes, absolutely.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes.
* Would you buy this company's products second-hand? Maybe, depends on the items.

 

* What did you order?
Limited black cloak, beanie, turtleneck shirt

* When did you order?
13 October 2010

* How was the communication?
Wonderful as always. Prompt and helpful and I received all notifications.

* How easy was it to pay?
Very easy. I used paypal.

* How long did it take to ship?
Shipped on the 18th October. I received it on the 25th October. Super fast as always.

* Was the quality appropriate for the price, in your opinion?
Definitely. Tata always has nice quality clothes.

* Did the item look like the sales pictures?
Yes it did.

* Were you satisfied with the product?
Of course. Very satisfied.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
This is my second order with them and I'm pretty sure I'll order again.

* Would you buy this company's products second-hand?
If there was something I wanted and couldn't get on the site, maybe.

 

* What did you order? 1 SD shirt, 4 MSD shirts, 4 MSD underwear, 1 MSD pants, pipe
* When did you order? 09/23/2010
* How was the communication? bad. After two weeks of no updates and items not shipped, I inquired about my order. Was told to be patient, shipping takes 10-18 days after order, was not updated after that.
* How easy was it to pay? Easy with paypal, but the site said 'payment failed', thoughpaypal showed it was paid
* How long did it take to ship? Almost a month. I ordered on 9/23 and paid immediately, didn't ship until 10/17, arrived 10/26, over a month after paying.
* Was the quality appropriate for the price, in your opinion? On most of it, no.

* Did the item look like the sales pictures? Some of it yes, but the sweater is very scratchy and stiff and sparkly in person, where as it looked soft and thin and grey on the site.
* Were you satisfied with the product? About half of it. I was disappointed with the quality of the sweater, as it felt horrible and stiff and the neck wasn't serged or hemmed and was ravelling before I even tried it on my doll. The MSD pants are too tight to fit my DZ boy with underwear, the thong was so long in the crotch, it gaps over an inch on my AoD boy and would be better suited to an SD boy. It just seemed that several pieces were unfinished and poorly fitting. Not just for one company, but I have MSD boys from 5 different companies and none seem to fit right.
* If you weren't satisfied, how did the company solve your problem? N/A. I was so frustrated by this point, I didn't bother asking to fix it.
* Would you order from this company again? Never
* Would you buy this company's products second-hand? no way

 

What did you order? NO:LBT024 RS-AsamiChain Pants for MSD

When did you order? 10-15-2010

How was the communication? Good

How easy was it to pay? Paypal made it easy. Even with the paid fail on Tata, the email confirmation let me know it went through and was just an error with Tata's site.

How long did it take to ship? I received my item yesterday though it was delivered the day before. I got an email with tracking on the 21st. About two weeks total.

Was the quality appropriate for the price, in your opinion? The quality was great. The pants were surged and I love the belts and buckles and detailing. The price wasn't bad.

Did the item look like the sales pictures? The print on the pants are different, but besides that, they look just like the picture.

Were you satisfied with the product? Yes. I am satisfied. They fit my MSD boy perfectly. Though the chains make the pants long on him. But that's to be expected.

Would you order from this company again? I might if there was something I fell in love with. Though shipping is a tad high. But I understand it's international and so costs more. I loved the free gift they sent. The panda plush is very cute. ^_^

Would you buy this company's products second-hand? I would if the items were in gently used condition.

 

* What did you order?
A shirt, pants, a pair of boots and a wig.

* When did you order?
17-10-10

* How was the communication?
Good, she reply very fast to all my questions. Even so, When my order was shipped I didn't received any mail letting me know this nor my tracking number but I got the information through my account there.

* How easy was it to pay?
Paypal~

* How long did it take to ship?
After making my order they ship it 9 days later and It arrived pretty fast.

* Was the quality appropriate for the price, in your opinion?
Yes, everything is well made and the boots are amazing so is the price.

* Did the item look like the sales pictures?
Totally.

* Were you satisfied with the product?
Mostly yes. The shirt was a little big for my boy but I already knew that. I made a mistake choosing the wig size and let her know immediately, she said she was going to write a note and fix it but I still received the wrong sized wig.

* If you weren't satisfied, how did the company solve your problem?
Currently waiting for her answer~

* Would you order from this company again?
Probably.

* Would you buy this company's products second-hand?
Perhaps.

 

What did you order?
I did a GO for a group of friends and I.
When did you order?
Early October 2010
How was the communication?
Interesting...I had to contact them about free shipping and then have the shipping refunded after I paid the full amount. They were very helpful, and kept me informed when there would be a delay on certain items due to manufacturing times.
How easy was it to pay?
Very Easy - PayPal...however they do charge poundage which means PayPal fees had to also be paid
How long did it take to ship?
Shipped on 27th October and arrived five days later on 2nd November
Was the quality appropriate for the price, in your opinion?
Yes, Affordable quality.
Did the item look like the sales pictures?
Yes.
Were you satisfied with the product?
Overall yes
If you weren't satisfied, how did the company solve your problem?
See communication and payment
Would you order from this company again?
Yes...but I will confirm the free shipping prior to making the order
Would you buy this company's products second-hand?
Yes if they were in good condition

 

* What did you order? Some shirts, pant, and a bunch of accessories
* When did you order? 10/25/2010
* How was the communication? I had a problem with the payment failed thing, but they answered pretty quick when I asked them if everything was okay.
* How easy was it to pay? Very Easy - paypal.
* How long did it take to ship? It shipped on 11/09/2010, received 17/11/2010
* Was the quality appropriate for the price, in your opinion? The quality is very good and it's quite affordable.
* Did the item look like the sales pictures? Yup, even better.
* Were you satisfied with the product? Absolutely, I'm very happy with what I got.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Sure!
* Would you buy this company's products second-hand? Yes, but I prefer to order from them directly.

 

* What did you order? SD13 trousers, SD13 gloves, necklace
* When did you order? 7 November 2010
* How was the communication? Great - they sent order and payment confirmation, and a shipping notice with tracking number <- this!
* How easy was it to pay? Paypal, no probs
* How long did it take to ship? 13 days
* Was the quality appropriate for the price, in your opinion? Absolutely! The trousers are a perfect fit, as are the gloves, and the necklace couldn't be lovlier!
* Did the item look like the sales pictures? Better!
* Were you satisfied with the product? 110%
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? I certainly will be!
* Would you buy this company's products second-hand? Sure, they seem well made and durable if handled well!

 

* What did you order? A shirt, a jacket, and underwear (DOI size)
* When did you order? 11/01/2010
* How was the communication? Good, they sent me a message when they shipped with a tracking number, and confirmed that they got my payment when I asked.
* How easy was it to pay? Very easy (paypal)
* How long did it take to ship? Shipped 11/05/2010 - so five days. got here in three days after that.
* Was the quality appropriate for the price, in your opinion? Yep. I love clothes, and the quality is great.
* Did the item look like the sales pictures? yep.
* Were you satisfied with the product? yes.
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? Definitely, as soon as I stop wasting money on other things.
* Would you buy this company's products second-hand? yes.

 

* What did you order? Necklace, tie, underpants, hoodie, jeans, trousers, t-shirt, dress shirt, coat, shoes
* When did you order? December 17
* How was the communication? Great! They got back to me usually within 48 hours of posting a comment or question
* How easy was it to pay? Nice and easy, though I guess they have something wrong with the accepting system because the payment went through even though it said "payment failed"
* How long did it take to ship? 3 weeks to send out, about one week to arrive (there was a weekend and a holiday).
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Mostly. The trousers and jeans I bought were made by "minyoo" and sold through Tata....The trousers are a bit tight but they fit, but the jeans don't even button. I'd be worried if someone bought these items for a bigger doll, as I was buying for a CP type1 boy which is a rather thin bodied doll. Also, the shoes were listed as fitting for SD boys, but they look like they might even fit a 70cm scaled doll. They still look cool though, so I don't mind.
* Would you order from this company again? Yeah, overall I love Tata and their sister companies.
* Would you buy this company's products second-hand? If they're gently used why not

 

What did you order?
A whole bunch of clothes, shoes and accessories in all different sizes. This was for a group order I ran during their free shipping event.

When did you order?
December 19th, 2010.

How was the communication?
It went from good to horrible. After my order confirmation, I didn't receive any sort of update at all. It was my first time ordering from them so I wasn't sure if this was normal or not, but I always e-mailed Tata and she always replied promptly. It got to the point where I felt like I was being a pest, but since this was my first time running a GO too, I didn't want anything to go wrong. Eventually she told me that the order was ready to ship and would post the tracking number on the site. But a few days later, I log on and see that my order status was still as "Unshipped", nor did I receive any e-mail telling me that my order was shipped. This worried me, so I e-mailed her again, and she didn't reply...later, it turns out the order had already shipped (and arrived). That's why she didn't bother to reply... made me feel pretty dumb... u_u

How easy was it to pay?
Easy - Paypal. I was unaware that we were made to cover the 4% "poundage" Paypal fees. That was a pretty unpleasant shock since this was a big order and it amounted to quite a bit.

How long did it take to ship?
About a month. The free shipping method turned out to be DHL and I was hit with surprise customs taxes... I had never paid any kind of custom taxes before and I'm pretty sure that if Tata had chosen EMS, I wouldn't have been hit with fees. Paypal fees + customs taxes... "Free Shipping" my arse.

Was the quality appropriate for the price, in your opinion?
Yes, the clothes of are very nice quality.

Did the item look like the sales pictures?
The majority of the items looked exactly like the photos, but there were one or two that looked very different.

Were you satisfied with the product?
Yes.

If you weren't satisfied, how did the company solve your problem?
N/A

Would you order from this company again?
No, I do not want to deal with them again personally and would just join a group order myself. Lesson learned.

Would you buy this company's products second-hand?
Yup.

 

* What did you order? 2 wigs, SD girl jeans, and an outfit set
* When did you order? jan 14 2011
* How was the communication? good, she was so sweet. I was confused on things, and she helped me out a lot. always quick replies.
* How easy was it to pay? Easy - paypal.
* How long did it take to ship? got it on feb 1
* Was the quality appropriate for the price, in your opinion? especially for the price, the quality is great!!.
* Did the item look like the sales pictures? yes! Even better
* Were you satisfied with the product? Absolutely.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? definitely. I was unsure of their wigs, because I never heard about their quality, but it seems really good!
* Would you buy this company's products second-hand? Yup.

 

* What did you order?
An SD size jacket.

* When did you order?
12/27/10

* How was the communication?
Very good

* How easy was it to pay?
Easy with paypal.

* How long did it take to ship?
Arrived 1/5/11

* Was the quality appropriate for the price, in your opinion?
Yes, definitely (even with the hefty shipping fee). Though I did get the item on sale, so it was even more worth it to me.

* Did the item look like the sales pictures?
Yes it did

* Were you satisfied with the product?
Yes! They also sent a gift along with my order, which was very sweet

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, the quality of their items is amazing!

* Would you buy this company's products second-hand?
Definitely

 

* What did you order?
An SD size jacket, pants, sun glasses, socks, ties and other accessories

* When did you order?
1st week of Feb 2011

* How was the communication?
Very good

* How easy was it to pay?
Easy with paypal.

* How long did it take to ship?
Arrived 7th March 2011

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
Two outfits,a pair of leather boots, underwear,and socks.
* When did you order?
February 25, 2011
* How was the communication?
Good. I would message Tata and she would reply
within a day or so.
* How easy was it to pay?
Very easy. It will *always* say your payment
failed, but it's a simple error message.
* How long did it take to ship?
Ten business days to ship and four business days
to arrive as it arrived yesterday.
* Was the quality appropriate for the price, in your opinion?
Yes, it was worth every penny.
* Did the item look like the sales pictures?
Yes, the boots and underwear look exceptionally well.
* Were you satisfied with the product?
Yes, I was.
* If you weren't satisfied, how did the company solve your problem?
At first set 007 was sold out and Tata said there was no plan of restock. But
later she consulted Raphael, who makes the set and asked if they could make a couple
for me. She also made the other pair of pants for me as well.
* Would you order from this company again?
Definitely.
* Would you buy this company's products second-hand?
I prefer to buy new

 

* What did you order? two school uniforms, and a game console
* When did you order? 05/23/2011
* How was the communication? good
* How easy was it to pay? Easy - paypal.
* How long did it take to ship? three weeks
* Was the quality appropriate for the price, in your opinion? very good quality, so yes
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Absolutely.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? yes
* Would you buy this company's products second-hand? yes

 

* What did you order?
A pair of pants, a pair of leggings, a necklace and a fur wig.

* When did you order?
August 22th.

* How was the communication?
Pretty good. The site sends you automated responses when you place an order, and again when your order is shipped. For actual communication, they replied back to my inquiry within 24-48 hours, and were always helpful.

* How easy was it to pay?
Very easy, through Paypal in their site. I received the (generic, it seems) error message when I sent the payment, but after reading in their Q&A board that several other people had the same problem, I decided to wait and see if it was solved by the admin. Then, my order status changed in my account page within a few hours, without needing to contact the site.

* How long did it take to ship?
A few days short of a month. It seems it was delayed longer than usual because I ordered some items that had just been added to the site, and weren't in stock yet.
After my order was shipped, it arrived in 3 days. It actually arrived one day after I got the shipping notice from Tata, and way before its status changed in the tracking site.

* Was the quality appropriate for the price, in your opinion?
Yes. They're better than I'd expected, in fact. The pants are very nicely made, and the materials are also of good quality. As well as the fur wig.
I usually try to avoid BJD stores that charge you the Paypal fee; however, Tata's Paradise features such nice clothing and are so helpful and prompt, I didn't mind this time.

* Did the item look like the sales pictures?
They looked better in person, actually.

* Were you satisfied with the product?
Yes, indeed.

* Would you order from this company again?
Yes, I'm planning to.

* Would you buy this company's products second-hand?
Yes, as long as the items are in good condition.

 

* What did you order? a laptop, head phones, and clothes in MSD size

* When did you order? Around Sept 22, took 20 days to ship, three days once shipped.

* How was the communication? Kinda bad actually. I never got responses to my posts on the boards until I sent email responses. She also forgot to send me my tracking number. Other than that, she was really sweet.

* How easy was it to pay? By paypal, but there was no confirmation of any kind and it took three days to get a response to her that she had confirmed my payment.

* How long did it take to ship? see above

* Was the quality appropriate for the price, in your opinion? I have ordered things from Dollmore for only a dollar or two cheaper and found the quality to be above and beyond them. They were definitely appropriate for the price.

* Did the item look like the sales pictures? Not on some things. The lap top is a bit bigger than I anticipated, but that's because there are no MSD sizes to compare. The white headphone for MSD are way too large- one ear phone is almost the size of my MSD's faces! I think I was sent SD size by mistake. I am going to contact her to find out what can be done.

* Were you satisfied with the product? For everything except the headphones, yes.

* If you weren't satisfied, how did the company solve your problem? I haven't sent them an email yet.

* Would you order from this company again? Yeah, I think so. They have really neat little props (really bummed the pink laptop wasn't available when I ordered!) like cellphones and things, which I hope they restock. The clothes were a risk- I wasn't sure what was going to fit my mnf and most things fit great. What didn't fit my boy fit my girls.

* Would you buy this company's products second-hand? Yup

 

* What did you order?
- Black Shirt ,white short pants, Skull Boots XD
* When did you order?
- 2011-07-10
* How was the communication? Great
- I don't ask anything.
* How easy was it to pay? Easy
- paypal.
* How long did it take to ship?
- I can't remember but arrived about 5 days later.
* Was the quality appropriate for the price, in your opinion?
- Yes
* Did the item look like the sales pictures?
- Just Same ! So Cute XD
* Were you satisfied with the product?
- Yes
* If you weren't satisfied, how did the company solve your problem?
- N/A
* Would you order from this company again?
- Maybe
* Would you buy this company's products second-hand?
- Yes XD

 

COMPANY NAME
* What did you order?
* When did you order?
* How was the communication?
* How easy was it to pay?
* How long did it take to ship?
* Was the quality appropriate for the price, in your opinion?
* Did the item look like the sales pictures?
* Were you satisfied with the product?
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
* Would you buy this company's products second-hand?

PLEASE STICK TO THE FACTS!



____________________________

I could not find this anywhere. Only a thread that was from 2010. Which is rather old.​

 

My own:

COMPANY NAME: Tata
* What did you order? A vest and a sort of collar necklace.
* When did you order? Month ago.
* How was the communication? Poorly.
* How easy was it to pay? Hard. It kept saying the payment failed, meanwhile they did recieve it.
* How long did it take to ship? Two weeks.
* Was the quality appropriate for the price, in your opinion? Also poorly. The collar necklace was only made out of a top collar from a dress shirt. And the actual necklace was hanging from safety pins.
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? no.
* If you weren't satisfied, how did the company solve your problem? I contacted the seller, I'm awaiting a reply ever since.
* Would you order from this company again? I might. If I really want something, beside it I will refrain from doing so due to more previous flaws of the company in the past.
* Would you buy this company's products second-hand? Yes



My own story:
Me and my friend have ordered from this store few more times before. The first time went flawless, although the payment was as noted not recieved. Even when Tata confirmed they did. This is rather annoying and causes confusement for new buyers. Even so the stuff arrived not too long after with no problems at all.

Second time we bought there, there was extremely bad connection. The stuff we bought was in stock when we got it, but then they told us (AFTER A LOT OF EMAILS AND NO RESPOND) the items were out of stock. So we had to wait longer.
When we finally got it. The laptop I ordered was damaged, the Ipad, was also damaged and had stains on it. Not only that but the laptop screen cant even stand upright on it's own.
Very dissapointed.

Third time. I bought on my own. I got a small order, a small hoodie/vest kinda thing. And the collar necklace. Again the payment was said it didn't go through. But it did. They send me my items after a long while (though I dont mind this, as long as I get it and keep me updated) but once it arrived. It wasn't even the items I ordered. Instead of the vest I got a lowsy tank top. And I double checked everything and they did in fact send me the wrong item. And the collar necklace... Was rather poorly done. It's a simple top collar from a dress shirt. And the necklace part underneath is just secured with some safety pins....... And it was all combined into a knot. It took me 14 minutes to fix said necklace part.


Overall. I can only be negative about this store. Not only do they dissapoint me in many ways. They also hardly restock their items, which is a shame too. I get some things are just sold out. But the things that are not take ages to resupply.. I think 70% of their store are all items that are SOLD OUT/out of stock. I find this very annoying.
Not to mention that I found joining tata or placing an order was another annoying process as well.

Please let me know what ya'll think or had similar problems.​

 

COMPANY NAME Tata Paradise on Taobao
* What did you order? MSD-sized white formal shirt
* When did you order? In January
* How was the communication? I went through a local dealer. It went smoothly and I was updated on payment and shipping.
* How easy was it to pay? Payments went through successfully on my first attempt. Then again having a local dealer might have helped.
* How long did it take to ship? About 2 weeks
* Was the quality appropriate for the price, in your opinion? Yes. The stitching is intact, the shirt looks complete and presentable.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes. However the shirt was creased upon arrival due to folding and I had to iron it out.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes, I've ordered another batch of items recently.
* Would you buy this company's products second-hand? Yes I have done so before.

 

COMPANY NAME: Tata's Paradise
* What did you order? 3 pairs of shoes, socks and lashes
* When did you order? Mar 13th
* How was the communication? N/A
* How easy was it to pay? Paypal, super easy
* How long did it take to ship? Shipped on Mar 25th, arrived five days after that.
* Was the quality appropriate for the price, in your opinion? Yes! The most realistic shoes I've ever had!
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? 100%
* If you weren't satisfied, how did the company solve your problem? They sent me 2 itens whit wrong colors, but I don't intend to return it, I like it anyway.
* Would you order from this company again? Sure, but next time I will ask for the correct colors.
* Would you buy this company's products second-hand? Yes.

 

What did you order?

Multiple tops, and a pair of pants​

When did you order?

13 March 12
​

How was the communication?

Good. They responded within a day or two with a question I had before ordering.
​

How easy was it to pay?

Very easy via paypal.
​

How long did it take to ship?

Shipped on the 24th, and received on the 29th.
​

Was the quality appropriate for the price, in your opinion?

Yes, definitely.​

Did the item look like the sales pictures?

For the most part, yes. The pants didn't look exactly like how I'd expected, but the quality is still amazing, and I'm still very happy.​

Were you satisfied with the product?

Ecstatic! ​

Would you order from this company again?

Oh yes, I plan to. ​

Would you buy this company's products second-hand?

I generally prefer new items, but yes I would.​

 

COMPANY NAME: Tata's Paradise
* What did you order? YoSD clothes and pants
* When did you order? Mar 15th
* How was the communication? None.
* How easy was it to pay? Yes. Easy to pay.
* How long did it take to ship? 1 week
* Was the quality appropriate for the price, in your opinion? yes.
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? yes
* If you weren't satisfied, how did the company solve your problem? Not applicable
* Would you order from this company again? yes
* Would you buy this company's products second-hand? yes

 

COMPANY NAME: TATA's Paradise
* What did you order? SD & SD17 clothes.
* When did you order? 22nd March, 2012.
* How was the communication? Very good!! I moved and needed to change my shipping address. They communicated very nicely and fast and solved my problem right away.
* How easy was it to pay? Easy, with paypal.
* How long did it take to ship? around 2 weeks. They said I'd receive a shipping notice, but I never got one. I received my order as a surprise XD
* Was the quality appropriate for the price, in your opinion? Yes!
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? A lot!
* If you weren't satisfied, how did the company solve your problem? --
* Would you order from this company again? Yes, of course!
* Would you buy this company's products second-hand? Yes ^w^

 

* What did you order?
YO-SD sized shorts, shirt and sweater

* When did you order?
17-04-2012

* How was the communication?
N/A. There was no need for me to contact the company, and they did not contact me.

* How easy was it to pay?
Payment went through on first attempt, no issues at all.

* How long did it take to ship?
No idea. I got the items in hand April 25th (8 days later), but it still says "unshipped" on their webpage :P

* Was the quality appropriate for the price, in your opinion?
Absolutely! Clothes are cheap, but very well made for the price.

* Did the item look like the sales pictures?
Almost identical.

* Were you satisfied with the product?
Yes, I am very satisfied!

* Would you order from this company again?
Yes, absolutely!

* Would you buy this company's products second-hand?
Yes

 

* What did you order? Yosd shirts, pants, & underwear; MSD Jacket & stockings, YoSD glasses and 3 6-7inch silicone wigcaps

* When did you order? 21st of April

* How was the communication? Pretty good, got replies to my comments with 48 hours, their English is basic, but clear~ it's best to keep messages short and simple!

* How easy was it to pay? Paypal, (it popped up 'Payment Failed' after I paid, but I received an email with confirmation of my order on the 23rd of April)

* How long did it take to ship? I received my items on the 4th of May, so 2 weeks total (and today 5th of May I got an "Order Shipped" email lol!)

* Was the quality appropriate for the price, in your opinion? Yes, the clothing is very well made, the fabric is soft, the seams are finished and they are very reasonably priced! They also sent a free gift necklace~

* Did the item look like the sales pictures? Yes, everything matches the sales pictures. The jacket is a bit roomy on my MNF, but they didn't have pictures of MSDs modelling it.

* Were you satisfied with the product? For the clothing yes, but I only received 1 silicone wigcap instead of 3... I guess my dollies will have to make do with velcro for a bit longer! xD

* If you weren't satisfied, how did the company solve your problem? I sent TATA a message on their QnA, and they sent me a refund for the missing wigcaps.

* Would you order from this company again? Perhaps, the clothing is great, so it depends if they have what I want in stock.

* Would you buy this company's products second-hand? Certainly, if they were in good condition.

 

* What did you order? SD fur wig, shoes, glasses, jewelry & underwear.

* When did you order? 23rd of April, 2012

* How was the communication? Just okay. Satisfactory.

* How easy was it to pay? Paypal, it said Payment Failed but I got email confirmation that my payment went through.

* How long did it take to ship? Three weeks. Should have been two weeks but the package was seized by customs even if I paid extra for shipping in DHL.

* Was the quality appropriate for the price, in your opinion? Yes, I love them. The fur wig is so soft and the other stuff, simply perfect.

* Did the item look like the sales pictures? Yes.

* Were you satisfied with the product? Yes. They even sent me gifts! An SD goggles and an extra necklace.

* If you weren't satisfied, how did the company solve your problem? n/a

* Would you order from this company again? More likely. Sooner if they fix their payment failed thingy.

* Would you buy this company's products second-hand? No... Well, just because I don't buy second hands in general.

 

COMPANY NAME Tata's Paradise
* What did you order? MSD, SD13 Clothes and one wig.
* When did you order? May 9th 2012
* How was the communication? Bad, I doubt they even read the order postscript.
* How easy was it to pay? Very easy.
* How long did it take to ship? I don't know when they shipped my items since they never noticed me about it. But I received my items May 21st.
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? The clothes looked way better than the sales pictures. The wig wasn't very nice though.
* Were you satisfied with the product? Overall, yes.
* If you weren't satisfied, how did the company solve your problem? -
* Would you order from this company again? yes.
* Would you buy this company's products second-hand? If the items still are in good condition, yes.

Although the items were really nice, this company disappoints me. The shipping price is overall too high compared to other doll companies. I chosed EMS to get a tracking number and I payed extra for this. I was never noticed when the company shipped my items and the status of my order never changed. May 28th (today), I was given a tracking number for the items I received 1 week ago. Very bad service in my opinion.

 

What did you order?
70cm Yukata, 70cm lab coat, tie, socks
When did you order?
5/21
How was the communication?
N/A
How easy was it to pay?
Eh. The usual "payment failed message" And awhile to acknowledge the payment was received, even after the money had left my paypal balance.
How long did it take to ship?
Shipped on the 8th, arrived today. (June 9th)
Was the quality appropriate for the price, in your opinion?
Yes, although the shipping was more than I would have liked to pay, the clothes themselves are worth the price. My only complaint is a lose button on the lab coat, but that can be fixed.
Did the item look like the sales pictures?
Yes, and better with the Yukata, as the stock picture wasn not that great.
Were you satisfied with the product?
Yes
Would you order from this company again?
Probably only in a group order, given the shipping cost. But at least with the EMS you DO get what you pay for, it arrived in a day.
Would you buy this company's products second-hand?
DEFINITELY

 

* What did you order?
several shirts and shoes
* When did you order?
2008_2010
* How was the communication?
With Customer service
* How easy was it to pay?
bank on the net
* How long did it take to ship?
2 days
* Was the quality appropriate for the price, in your opinion?
Yes,Ratio is very good
* Did the item look like the sales pictures?
Yes
* Were you satisfied with the product?
Yes
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes,waiting the new
* Would you buy this company's products secondhand?
Yes.can save money​

 

* What did you order? A shirt, a pair of pants, pair of shoes, wig, and some underwear

* When did you order? 10/24/2012

* How was the communication?

* How easy was it to pay? Easy. One click with paypal. Got the payment failed message, but less than an hour later, my status changed showing they got my payment.

* How long did it take to ship? It took 5 days to ship according to EMS, arriving at Shanghai on the 29[SUP]th[/SUP]; My order status changed on my order page on Nov. 1[SUP]st[/SUP]. However, thanks to hurricane Sandy, my package was stranded in Shanghai until the 6[SUP]th[/SUP]; my mailwoman dropped it off here this afternoon.

* Was the quality appropriate for the price, in your opinion? They look to be. My boy has yet to arrive, so I will have to hold my breath until I can actually put the clothes on.

* Did the item look like the sales pictures? Very much. Almost better.

* Were you satisfied with the product? Quite.

* If you weren't satisfied, how did the company solve your problem? No problems.

* Would you order from this company again? Most definitely.

* Would you buy this company's products second-hand? Don’t see why not. If the former owner took good care of the items, then sure.

 

* What did you order?
SD13 sized Jacket, Hoodie, Jeans, Beanie, Glasses, and a whooole lot of Silicone Kips

* When did you order?
Ordered --May 5
Shipped --May 11
Got Shipping Notice --May 13
Received --May 16

* How was the communication?
Eh... not very good. I think it's primarily a language issue. I have an older-ish Iplehouse YID, and they were kind of known for narrow hips and long skinny legs... so I forwarded the measurements ((which are close enough to SD13)) and asked if a certain pair of pants would fit... they responded with "sorry we do not have this size clothes" .... which kind of didn't really answer my question.

I took a gamble and order the pants anyway :P

But if you look at the Q&A board, you'll see a lot of instances of miscommunication

They did respond the very next day, how ever. Just keep your vocabulary nice, quick, simple and clear!

* How easy was it to pay?
Navigating through the website can be a little tricky. It took me a while to figure out how they want customers to fill in their mailing info... turns out you need to put in your ENTIRE address into the "Address" slot... and keep the ZIP CODE/POSTAL CODE slot empty
But once you get past that point, it's Paypal to the rescue!
You will most likely have some sort of an "Error" message pop up. Wait a day or two to see if it clears.

* Was the quality appropriate for the price, in your opinion?
Absolutely! The clothes were very well made and well packaged... and the fabric they used for the items I ordered work well in SD scale... I'm actually surprised that they don't price these a little higher.
...and it also turns out that the pair of pants I took a chance and ordered anyway fit my YID Ryushin ^^

They also sent me extra Silicone Kips... and they sent me a free bonus cigarette prop >.> ... hehe

But, the pair of glasses that I purchased was a little flimsy and warped. I may have just ended up with a dud... but with a bit of careful fussing, I can make them work.

I did find the shipping to be a wee bit high, though... so you might want to consider making a large/group order with them.
They also charge poundage... but again, it stings a little less with a larger order

* Did the item look like the sales pictures?
Pretty darn close... maybe even a little better!

* Were you satisfied with the product?
I am very happy with my order ((except for the glasses though! XD))

* If you weren't satisfied, how did the company solve your problem?
I'm not really going to bother them over that pair of glasses ... as I've said before... with a bit of fussing, I can make them work!

* Would you order from this company again?
Ooh, absolutely! But I'd need to be interested in enough items to justify the shipping cost

* Would you buy this company's products second-hand?
Yes, for sure!

 

* What did you order?
SD-sized doll carrier, 3 shirts, 1 vest, 3 pairs of pants (all SD-size)

* When did you order?
Ordered - April 27
Shipped - May 7th (notified on May 5th)
Received --May 16

* How was the communication?
I placed my order right at the start of their holiday but they confirmed my order the next day and sent me an e-mail with the tracking number when it shipped. And because of the holiday, they didn't respond to my Q and A for a few days.

* How easy was it to pay?
Easy using Paypal. I didn't have any problems putting my information in like some have had.. although, after paying I did get the infamous paypal error. I left a Q and A message to ask if they received the payment and they did. So, I guess it's just a glitch not to worry too much about.

* Was the quality appropriate for the price, in your opinion?
Yep! Everything is very nicely made, no loose threads/seams/etc. I'm surprised it's not more expensive but I guess the shipping makes up for that... (Their 'cheap' shipping is really First Class so it takes much longer than EMS e_e)

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
I'm very happy with what I ordered.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Definitely, but I'd probably just go with their EMS. First class tracking from China to the US takes too long and doesn't really provide much tracking anyway.

* Would you buy this company's products second-hand?
Yes.

 

What did you order? 4 Pairs of stockings
* When did you order? 15/04/2013
* How was the communication? Terrible. :\
* How easy was it to pay? Easy - paypal.
* How long did it take to ship? I have yet to receive my items :\
* Was the quality appropriate for the price, in your opinion? I never received my items so I cannot make a statement here.
* Did the item look like the sales pictures? N/A
* Were you satisfied with the product? N/A
* If you weren't satisfied, how did the company solve your problem? Any attempts to communicate with the seller about my issue has been ignored. From the tracking information that I was given it appears the items have been sent to a completely wrong location. They were sent to the US. Whilst I live in Australia I checked my shipping details to ensure it wasn't my error and it appears I have entered my details in correctly. I just don't understand how there could be such a large error in postage.
* Would you order from this company again? Never.
* Would you buy this company's products second-hand? Would depend on the items being sold. I'd only buy them if I saw them in person first considering I do not know was their products are like yet.

 

* What did you order?
Underwear, a knit hat, a shirt, a pair of bracers (wristbands) and a tiny Bible.

* When did you order?
06/17/2013

* How was the communication?
Good, though slow. By the time they emailed my tracking number, my order had already been in transit for several days. That's not an issue, though. They likely deal with a large amount of orders, and I can't fault them for being busy.

* How easy was it to pay?
Easy, Paypal. Though as other people have stated, I too got the "payment failed" message. I was expecting it and already knew it was just a glitch, as my payment went through just fine.

* How long did it take to ship?
Shipped 6/22 and arrived 6/27. I used the ePacket shipping option ($10), and was pleasantly surprised by how quickly my order arrived!

* Was the quality appropriate for the price, in your opinion?
Yes! I'm quite pleased with the items. They even sent a little cigarette prop as a free gift. Nice!

* Did the item look like the sales pictures?
Indeed they do.

* Were you satisfied with the product?
Yes, very much. Tata's prices are very reasonable, and I must say I LOVE the ePacket shipping option.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely. Though, so many of the items seem to always be "sold out". Bummer.

* Would you buy this company's products second-hand?
Yes, and I have in the past.

 

* What did you order?
MSD shirt, two 70cm outfits, underwear, sunglasses, silicone cap, a few props

* When did you order?
7/16/2013

* How was the communication?
Ok. They responded to my Q&A post in a few days.

* How easy was it to pay?
Easy with PayPal.

* How long did it take to ship?
Order was shipped on 8/11/2013 and I received the order on 8/15/2013. The Shinsengumi uniform I ordered required 25-35 days to ship.

* Were there any missing or broken items in your order?
The belt for the Shinsengumi uniform was missing. However, I received 2 gifts with my order: an SD size clipboard and goggles.

* If there were any problems with your order, how did the company handle them?
They responded to my issue on the Q&A board in a few days and sent me the missing belt. I received it on 8/28/2013 along with a small gift (a small magic eraser).

* Would you order from this company again?
Yes, I am very happy with the items I ordered, and I am satisfied with how they responded to my issue and took care of the problem.

 

* What did you order? A veriety of cloths wig and one prop
* When did you order? 4 months ago
* How was the communication? Teribal, long pouses short and unhelpfull have been egnord too
* How easy was it to pay? yes through pay-pal but order form has yet to change it's status to payed or confirmed
* How long did it take to ship? still hasn't shipped 4 months
* Were there any missing or broken items in your order?
* If there were any problems with your order, how did the company handle them? havn't receved anny usfull help
* Would you order from this company again? never

 

* What did you order? A fur wig, boots, gloves, shirt, pants, and a lucky bag. All items listed as in-stock and ready to ship.

* When did you order? December 7, 2013

* How was the communication? Terrible. My tracking showed my order shipped on December 20, but after two weeks with no change in the tracking, I posted on the Q&A to make sure everything was ok. I got no response. I sent an email, and again got no response. Eventually I filed a paypal dispute because I was afraid the package was lost and I only had a few days left before the dispute option expired, and all I wanted was a response from the seller. (Also Tata's had gone on vacation.) Even with the dispute there was still no reply from Tata's. My tracking finally updated after 27 days with no change, when it arrived in the US in Chicago. Only after that happened did Tata bother to respond to me (and in terrible text-speak, which is unprofessional and doesn't help with the language barrier). Their excuse was to blame Chicago for the delay, when it was obvious by the tracking that my package spent less than 24 hours in Chicago, and nearly a month in limbo in Tata's office/China. The response also told me to use EMS next time, and not the "treasure" shipping which said plainly on the website had an average of seven shipping days. There's not going to be a next time, because I won't order from a company that won't answer simple questions unless you submit a dispute. I understand it's a busy time, but it's the responsibility of a business to plan for that. If they had just bothered to dash off a quick line before I had to open a dispute it would have helped.

* How easy was it to pay? Easy.

* How long did it take to ship? Six weeks.

* Was the quality appropriate for the price, in your opinion? Quality varied, but was mostly average to below average. The lucky bag was generous, but there are a lot of obvious flubs in the sewing and short-cuts (things like belts and belt loops are just raw strips of pleather, and the materials all feel cheap.) Also, the fur wig was matted and nasty-looking, made of cheap fur, sized way too large for even my melon-headed SD-13 boy, and didn't even have the bottom edge hemmed.

* Did the item look like the sales pictures? Sometimes.

* Were you satisfied with the product? It's all right, but not worth the trouble it caused.

* If you weren't satisfied, how did the company solve your problem? They didn't.

* Would you order from this company again? Never.

* Would you buy this company's products second-hand? Possibly, but there's better quality to be had elsewhere.

 

* What did you order? Many clothing/accessory items. Order total was about $141 and was a group order with two other people besides myself.

* When did you order? February 18th, 2014

* How was the communication? Awful! I never received a tracking number until a day after the package arrived. The package itself was the wrong order and I sent to messages to the Q&A and one to TATA's e-mail... NO RESPONSE for over a WEEK! Total I sent 4 messages before finally getting a reply. TATA explained that she was preparing for a wedding and honeymoon and asked me to take pictures of the items which I did that night. Four days later I finally got a response which confirmed the mistake. But then she asked me to send the package to the right customer in Chicago and she would reimburse me for the shipping later. She never made any offer to me such as a partial refund or anything, I was shocked that this was her solution. 8 e-mail exchanges later, on top of the 4 already sent to her, and still nothing has happened. UPDATE: Me and the other customer who got my package decided to just work with each other to exchange the packages. But Tata did not cover the extra shipping cost.

* How easy was it to pay? Easy of course. It did say failed but the payment did go through.

* How long did it take to ship? less than a month but it was a wrong package.

* Was the quality appropriate for the price, in your opinion? The hat and pants did not fit so I'm going to have to alter them. The hat just looks funny, but the pants look nice, still don't fit tho

* Did the item look like the sales pictures? Close

* Were you satisfied with the product? Not entirely for all I had to go through to get them.

* If you weren't satisfied, how did the company solve your problem? They didn't and I give up dealing with them.

* Would you order from this company again? Never.

* Would you buy this company's products second-hand? Possibly.

 

* What did you order?
Several clothes, accessories, etc.
* When did you order?
July 19, 2014
* How was the communication?
Pretty good so far.
* How easy was it to pay?
Very easy - Paypal. Also a lot of people mentioned how after they paid there would be a error message that said,"Payment failed."
Same thing happened to me. Just contact Tata's about it and they will have received your payment. They say it usually takes about 36 hours for your payment to go through.
* How long did it take to ship?
August 1, 2014
* Was the quality appropriate for the price, in your opinion?
Sure.
* Did the item look like the sales pictures?
Yes and it's better than the pictures.
* Were you satisfied with the product?
Yes
* If you weren't satisfied, how did the company solve your problem?
I had no problems with them.
* Would you order from this company again?
Of course, I've actually ordered them the fourth time. Waiting on my 4th order to be shipped.
Though I do wish their other items that are sold out to be restocked.
Also they give you gifts along with your shipment.
* Would you buy this company's products second-hand?
I guess if it is good then sure.

 

* What did you order? Two wigs, two shirts, and a pair of jeans.
* When did you order? 7/29/2014
* How was the communication? Eh. Slow. I sent a message confirming payment on the 29/30[SUP]th[/SUP] and did not get a reply until the 7[SUP]th[/SUP] of this month. I finally got an email with my tracking number on the 20[SUP]th[/SUP].
* How easy was it to pay? Easy. With Paypal.
* How long did it take to ship? According to the tracking info, my order shipped out of China on the 17[SUP]th[/SUP], so 19 days to ship. Got to me on the 21[SUP]st[/SUP].
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Yep~
* Were you satisfied with the product? Quite~
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? I think so, yeah.
* Would you buy this company's products second-hand? Sure!

 

* What did you order? Two jackets, a hoodie, glasses, a bag, gloves, belt and some other tiny things.
* When did you order? 08/08/2014
* How was the communication? Good, I wrote them asking why it told me "Payment failed" after I paid with PayPal and they responded fast about the issue.
* How easy was it to pay? Paypal.
* How long did it take to ship? 12 days before the order shipping out, DHL arrived a day later at my house (Europe) so once shipped it was very fast. The box was super distorted though, like as if someone sat on it - luckily nothing broke.
* Was the quality appropriate for the price, in your opinion? Yes, cheap things can look cheap but that's just fine. Example: When closing the leather jacket the backs of the studs become visible and they look terrible, all bend and squeezed and out of shape. When you want to prop up the collars of the jackets, you see there is simple black fabric on the back instead of the same 'leather' the jacket is made of, so that might look weird. The pockets on my things were just for show, not usable too.
* Did the item look like the sales pictures? Sort of, some things look just nicer in well-done photos.
* Were you satisfied with the product? Yes, one item was missing from my order though...
* If you weren't satisfied, how did the company solve your problem? I messaged them about the missing item, we'll see what they say.
* Would you order from this company again? Probably if they get the items I want back in stock (too much out of stock stuff on their page!) or get some new interesting things.
* Would you buy this company's products second-hand? Yes.

 

What did you you order? Two pairs of pants, a shirt, a wig, and a set of eyes
When did you order? Aug 17, 2014
How was the communication? There wasn't really any. I got the payment failed, waited about 36 hours (which seems to be what they reply with all the time), got my payment confirmation before those 36 were up. The only thing that annoyed me is that I got my tracking number about 28 hours after my package had first attempted to be delivered. I got a notice in the mail that I had a package at the post office, picked it up first thing in the morning that day and about noon I got my tracking number. -_-
How easy was it to pay? Easy, I waited on the payment failed and it went through without an issue
How long did it take to ship? Hard to tell exactly because I never got the tracking number until the very end, but the whole thing only took 10 days start to finish
Was the quality appropriate for the price? I think so. I haven't gotten my doll yet, so that will be the true test, but they look good
Did the item look like the sales pictures? Yeah. The wig is more "messy" than I thought it would be, but that's ok
Were you satisfied wit the product? So far!
If you weren't satisfied, how did the company solve your problem? N/A
Would you order from this company again? Yeah, but it would be nice if they had less out of stock items. Makes it hard to get anything
Would you buy this company's products second-hand? Yep!

 

* What did you order?
Double zip jacket, arm bracers, shirt, gloves

* When did you order?
September 2014

* How was the communication?
Order confirmation, no shipping notice. They replied quite promptly when I reported a problem.

* How easy was it to pay?
Easy - PayPal

* How long did it take to ship?
About 5 weeks, due to some kind of shipping error in China. The parcel was never shipped from the sorting office and was returned to Tata's with no explanation. The second time they sent it to me it took about 4 days.

* Was the quality appropriate for the price, in your opinion?
Yes. The jacket has working pockets and the shirt buttons are to scale. The shirt buttons are backed by poppers though, which means you can't really leave any undone, because it looks weird. But Ok for the price and nicely made.

* Did the item look like the sales pictures?
Yes. Although the jacket was longer and not the same style as I thought, still like it though.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
No problem with the product, only with non-delivery.
After waiting 4 weeks for delivery with EMS I emailed to ask about it. They told me the parcel was returned to them by Chinese postal service with no explanation given so they would send it again. I didn't discover when it was returned to Tata's or when they were planning to send it again if I hadn't asked.

* Would you order from this company again?
Probably not. The items were good, but the shipping was much more than from anywhere else where I can buy similar items. I wasn't very happy about having to pay as much in shipping fees as the cost of a few small items. I'm even less happy about it after the shipping mess. If there was an airmail option I probably might though.

* Would you buy this company's products second-hand?
Probably not. I prefer to buy new.

 

* What did you order? A hooded shirt and a pair of pants.

* When did you order? October 2014

* How was the communication? Pretty good, responded relatively quick to my questions.

* How easy was it to pay? Used Paypal, had a payment error message, but then they messaged me letting me know it went through.

* How long did it take to ship? About two and a half weeks.

* Was the quality appropriate for the price, in your opinion? Yes! Everyone was just as described and fit perfectly!

* Did the item look like the sales pictures? To a T!

* Were you satisfied with the product? Yes!

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Yes!

* Would you buy this company's products second-hand? Most likely.

 

What did you order?
Silicon cap, eyelashes, shoes, two SD tops, glasses, headband.


When did you order?
Placed Order: 11/9/2014
Payment Confirmed: 11/10/2014
Received Shipping Notice and Tracking Number: 11/18/2014 (the shipping number told me the package had been accepted by the sort facility on the 15th)
Package Arrived: 12/1/2014


How was the communication?
I didn't contact them with any questions, but the emails telling me that my payment went through and that my package was sent arrived in a timely manner.

How easy was it to pay?
Easy with PayPal. I received the “PayPal payment failed!” message, but received a payment confirmation email from Tata’s the next day.

How long did it take to ship?
Placed Order: 11/9/2014
Payment Confirmed: 11/10/2014
Received Shipping Notice and Tracking Number: 11/18/2014 (the shipping number told me the package had been accepted by the sort facility on the 15th)
Package Arrived: 12/1/2014


Were there any missing or broken items in your order?
The box was a little banged up, a result of going through customs, but everything was neatly packaged and there was no damage at all.


If there were any problems with your order, how did the company handle them?
No problems.

Was the quality appropriate for the price, in your opinion?
I think so. I've found the quality of the items I ordered to be exquisite, particularly the shoes. Everything is very well made.


Did the item look like the sales pictures?
Exactly.


Were you satisfied with the product?
Yes, definitely.


Would you order from this company again?
Definitely. I am very pleased with my purchase.

Would you buy this company's products second-hand?
Most likely, if they were in good condition.

 

* What did you order?
Several shirts and pants

* When did you order?
2014

* How was the communication?
My friend help me to order those items...so no communication!
No clue but my friend has no problem with TATA'S PARADISE.

* How easy was it to pay?
My friend bought items first and then I paid her cash.
She pay with her local bank with them: )

* How long did it take to ship?
2-3 days to her hometown in China.

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes

* Would you buy this company's products secondhand?
No

 

* What did you order?
Boots for a 1/6 doll.

* When did you order?
November 18, 2014

* How was the communication?
Received a tracking number in email on 11/24. They requested a delivery confirmation which I clicked after the box arrived. There were no problems or additional communication necessary.

* How easy was it to pay?
Easy - Paypal!

* How long did it take to ship?
From time of order to arrival was 15 days.

* Was the quality appropriate for the price, in your opinion?
Yes, plus they added gifts to the box.

* Did the item look like the sales pictures?
I bought a pair of NO:SHO140 boots in Gray. The color is powder blue, not silver-gray as in the last two photos. The first few photos are closer to actuality. Instead of white, the stitching on the suede came in gray. It looks nice this way in person!

* Were you satisfied with the product?
Yes, the craftsmanship is very good

* Would you order from this company again?
I would, though keeping an open mind about colors and exactness of the photos.

* Would you buy this company's products second-hand?
Yes.

They look sharp, fit nicely and are well made. The doll can easily stand alone in them.

 

* What did you order?
1/3 drawstring pants, 1/3 briefs, EID short-sleeved top

* When did you order?
November 17, 2014

* How was the communication?
Emailed early December about tracking and received a quick email response! All other questions were also met very quickly and satisfactorily.

* How easy was it to pay?
Easy! Though the "payment error" that paypal displays after paying her is somewhat of a shock.

* How long did it take to ship?
About 10 days.

* Was the quality appropriate for the price, in your opinion?
Yes, it all seems very well-made

* Did the item look like the sales pictures?
Exactly as the images on the site!

* Were you satisfied with the product?
Yes, very much so.

* If you weren't satisfied, how did the company solve your problem?
I did have a problem with shipping (I chose the e-packet and I certainly don't plan to do so ever again) where it just would NOT leave China for nearly a month. However, the package DID arrive and she was very good about always emailing me back while I panicked.

* Would you order from this company again?
Certainly. Just not using that same shipping. It's better to pay extra for the EMS.

* Would you buy this company's products second-hand?
I don't see why not.