For My Doll Feedback

According to the For My Doll website:

Hopefully that gives you an estimate on how long it will take your pre-order wigs to ship. I'm thinking of ordering one (or a few) myself.

 

I'll let you all know when i recieve my pre order wig. I put in an order last week. Will update with the length of time it took to get here when I receive it.

 

Feedback for For My Doll

* What did you order?
* When did you order?
* How was the communication?
* How easy was it to pay?
* How long did it take to ship?
* Was the quality appropriate for the price, in your opinion?
* Did the item look like the sales pictures?
* Were you satisfied with the product?
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
* Would you buy this company's products second-hand?



----------

* What did you order?
Two pre-order wigs.

* When did you order?
January the 22nd.

* How was the communication?
Good. For My Doll send an email after the shipping notice to ask me to pick up the package at the post office. (Even though the post office didn't open any sooner than several hours after I received the email.)

* How easy was it to pay?
Easy with PayPal

* How long did it take to ship?
The order was shipped the 29th of January.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Yes. I got some sweets and eyelashes as free gifts.

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
Two preorder wigs, one MSD and one YoSD.

* When did you order?
January 29th.

* How was the communication?
They e-mailed me confirmation of the order, a personal e-mail when my wigs took longer than expected, and a shipping notice.

* How easy was it to pay?
Easy; paid through paypal invoice.

* How long did it take to ship?
About 6 weeks. According to them this is not typical and they usually ship sooner.

* Was the quality appropriate for the price, in your opinion?
The wigs are OUTSTANDING quality, and very reasonably priced. I love how soft they are.

* Did the item look like the sales pictures?
The colors are just as they are displayed on the site, and the styles are right on.

* Were you satisfied with the product?
Very much so.

* If you weren't satisfied, how did the company solve your problem?
Not a problem per se, as I had figured it would take about a month to get my wigs to me. But the first week of March they sent me an e-mail apologizing for taking longer to get me my wigs than they felt necessary, and offered me a free random wig to make up for the wait. That's some good service, in my opinion!

* Would you order from this company again?
I certainly will, I already have plans for a couple more!

* Would you buy this company's products second-hand?
Definitely.

 

* What did you order?
I ran a GO for wigs and related goods. My part of the GO was for 6 wigs, 3 of which were specially blended wigs.

* When did you order?
I ordered on February 22nd and paid for the order on the 24th

* How was the communication?
Very easy. I has questions before and after ordering, and FMD always responded quickly and in a friendly manner.

* How easy was it to pay?
Easy via PayPal.

* How long did it take to ship?
The order shipped on April 5th and arrived on the 8th

* Was the quality appropriate for the price, in your opinion?
Yes. They wigs are lovely and well made.

* Did the item look like the sales pictures?
I think they look better in person.

* Were you satisfied with the product?
Absolutely.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes! I already have plans to do so.

* Would you buy this company's products second-hand?
Yes - in fact, that's how I found out about them.

 

* What did you order?
A custom pre-order wig. 333

* When did you order?
August 19, 2010

* How was the communication?
Excellent!

* How easy was it to pay?
Easy via PayPal.

* How long did it take to ship?
My order shipped September 12, 2010 and arrived September 20, 2010 (via airmail).

* Was the quality appropriate for the price, in your opinion?
YES! I absolutely love this wig!

* Did the item look like the sales pictures?
Even better. Seriously.

* Were you satisfied with the product?
110% satisfied. Very happy FMD was willing to ship airmail to save shipping cost, too.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes! Yes! Yes!

* Would you buy this company's products second-hand?
Perhaps. I prefer buying wigs new.

 

For My Doll Feedback (2011)

Feedback for For My Doll

* What did you order?
* When did you order?
* How was the communication?
* How easy was it to pay?
* How long did it take to ship?
* Was the quality appropriate for the price, in your opinion?
* Did the item look like the sales pictures?
* Were you satisfied with the product?
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
* Would you buy this company's products second-hand?

 

* What did you order? 2 pairs of eyelashes and a wig.
* When did you order? About 6 weeks ago? I can't remember.
* How was the communication? They were pretty good about telling us about the Holiday and the back log delaying our order.
* How easy was it to pay? Our host didn't complain much, so it must have been straight forward.
* How long did it take to ship? Not long at all, considering how many orders there were, the holiday, and the back log they must have had.
* Was the quality appropriate for the price, in your opinion? I dare say they under charge. The quality of the wig is pretty fab.
* Did the item look like the sales pictures? Sort of. The style does, but their color chart is a little off. Customers should refer to the customer thread here on DoA.
* Were you satisfied with the product? For the product's sake, yes. Not sure it suits my boy, is all. ^^The eyelashes are beautiful, though! Very fine and delicate.
* Would you order from this company again? Definitely!
* Would you buy this company's products second-hand? Certainly.

 

Feedback for For My Doll

* What did you order? Two custom color wigs.
* When did you order? Jan 27
* How was the communication?Quite excellent, actually. They helped me color match to both a photo and a direct color mix request, and then were happy to combine my order when I decided I wanted an additional wig.
* How easy was it to pay? Quite easy.
* How long did it take to ship? About thirty days, which is what they indicated with custom color wigs.
* Was the quality appropriate for the price, in your opinion? Better, I think. These have become my favorite wigs for their softness, luster, and beautiful color. Their wigs are well sewn with a lot of hair that takes styling and is not particularly fly-away considering it is so soft.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Very
* If you weren't satisfied, how did the company solve your problem? Not applicable.
* Would you order from this company again? Definitely!
* Would you buy this company's products second-hand? While I think the quality is definitely good enough, I like the color mixing options from FMD so much I wouldn't want to get something secondhand.

 

* What did you order?
Pre-order wigs, in-stock wigs, eyelashes, wig brushes...

* When did you order?
In March of 2011

* How was the communication?
Great ! They reply my email messages within 2 business days

* How easy was it to pay?
Super easy. Just Paypal

* How long did it take to ship?
45 days as promised. (because of pre-order wigs)

* Was the quality appropriate for the price, in your opinion?
Yes, and even better I think.

* Did the item look like the sales pictures?
Yeap. Pretty much the same.

* Were you satisfied with the product?
Yes, very satisfied. FMD wigs are one of the best wigs I've ever own.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes. definitely.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
Pre-order wigs, in-stock wigs,
* When did you order?
october 2011
* How was the communication?
Very good.
* How easy was it to pay?
easiest, paypal
* How long did it take to ship?
45 days as promised. (because of pre-order wigs)
* Was the quality appropriate for the price, in your opinion?
wonderful. these wigs, imo, are the best
* Did the item look like the sales pictures?
yes
* Were you satisfied with the product?
Yes, very satisfied.
* If you weren't satisfied, how did the company solve your problem?
n/a
* Would you order from this company again?
Yes. definitely.
* Would you buy this company's products second-hand?
Yes.

 

* What did you order? 2 pre-ordered wigs + a pair of lashes.
* When did you order? 08-28-11
* How was the communication? Very good
* How easy was it to pay? Very (PayPal)
* How long did it take to ship? 2 months. They told me they were backlogged with orders, so it was going to take longer then usual.
* Was the quality appropriate for the price, in your opinion? YES!
* Did the item look like the sales pictures? Yes! In different a different color.
* Were you satisfied with the product? Of course!
* If you weren't satisfied, how did the company solve your problem? I had post on the board asking about my status on my order (it was about 3 months and I knew they where backlogged) They got back and said they were sorry about the wait and they will send it out in two days with a gift.
* Would you order from this company again? You betcha
* Would you buy this company's products second-hand? Sure if it's in good condition.

 

* What did you order? 3 synthetic fiber wigs, 2 short, one long. Natural colors. Already in stock.
* When did you order? Dec 26, 2011
* How was the communication? Good.
* How easy was it to pay? Very.
* How long did it take to ship? Shipped next day, arrived at my home less than a week after I ordered!
* Was the quality appropriate for the price, in your opinion? Yes.
* Did the item look like the sales pictures? Yes, exactly.
* Were you satisfied with the product? Completely!
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes! Especially if I need some wigs fast.
* Would you buy this company's products second-hand? Eh, maybe, but only if it saved me money on shipping costs (so from someone in my own country)

If you want to order an already in-stock wigs I highly recommend this company!! Your wigs should arrive quickly!

 

* What did you order? 6 in stock wigs in a range of sizes

* When did you order? 17 Jan 2012

* How was the communication? excellent - I got an email to confirm my sign up to the site and an email less than an hour after paying giving my tracking number

* How easy was it to pay? easy - I paid via paypal and their paypal email is listed right on the front of their site

* How long did it take to ship? Incrdibly fast! I bought them at 6pm Tuesday 17th Jan and had them in my hands by 8.30am on Friday 20th Jan - that's only two working days from ordering!! (I live in New Zealand) Shipping was only $15 too so I'm really impressed

* Was the quality appropriate for the price, in your opinion? The quality is excellent. I like the fibre - much better than on more expensive wigs that I've bought. And the price was average to a little under average for the size wigs I was buying

* Did the item look like the sales pictures? Yes, pretty much exactly for all 6 wigs.

* Were you satisfied with the product? Extremely so

* If you weren't satisfied, how did the company solve your problem? NA

* Would you order from this company again? Most definitely. I want to order some custom wigs in the future

* Would you buy this company's products second-hand? Yes, but I think with such great service I'm more likely to go direct to the company

 

* What did you order? TONS of wigs & related items (ran a GO on the MP here)

* When did you order? March 1, 2012

* How was the communication? Prompt replies (taking into consideration the time difference) when I asked questions.

* How easy was it to pay? It was a little bit of a pain, because it took a day or more for them to get the PayPal invoice to me. Something about email system not properly working at the time...

* How long did it take to ship? They estimated 20-25 but said it could be more since they were backed up with orders and mine was a very large order in itself, but they actually shipped out in under 20 days!

* Was the quality appropriate for the price, in your opinion? VERY nice wigs for the price! I love them, and the GO participants seem to as well.

* Did the item look like the sales pictures? I can't speak for all of the items, but my own 2 wigs I ordered do, yes.

* Were you satisfied with the product? Very! ^_^

* If you weren't satisfied, how did the company solve your problem? Snafu on my part, but when I thought I'd received a wig in a wrong size, they immediately offered a replacement without needing to return the other and also offered an apology (before I told them I had made a mistake, lol, and didn't need replacement).

* Would you order from this company again? OMG, yes!

* Would you buy this company's products second-hand? Absolutely - wonderfully made wigs at great prices!

 

Feedback for For My Doll

* What did you order?

1 yosd wig

* When did you order?

24th March 2012

* How was the communication?

Very good, I had an issue trying to sign up to the site but I managed to buy the wig through e-mailing them.

* How easy was it to pay?

Very. I was invoiced through Paypal.

* How long did it take to ship?

2 days and they sent a photograph of my order before posting .

* Was the quality appropriate for the price, in your opinion?

Yes! Very good quality wig!

* Did the item look like the sales pictures?

Yes!
* Were you satisfied with the product?

Very happy with it and will definitely be buying more wigs from them in the future. (Already planning to get my next one.)

* If you weren't satisfied, how did the company solve your problem?

N/A

* Would you order from this company again?

Very much so!

* Would you buy this company's products second-hand?

Yes, they are very good quality.

 

*What did you order?
2 Wigs and a silicone cap and eyelashes

* When did you order?
18 April 2012

* How was the communication?
Excellent and prompt. I posted on their Q&A board.

* How easy was it to pay?
Very easy with paypal.

* How long did it take to ship?
Shipped the same day of order. Arrived about four days later.

* Was the quality appropriate for the price, in your opinion?
That's a big YES. Very nice quality wigs.

* Did the item look like the sales pictures?
Yes it did.

* Were you satisfied with the product?
Very satisfied.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I already plan to. It was such an easy smooth transaction.

* Would you buy this company's products second-hand?
Really no need as the price for new items are just so reasonable.

 

*What did you order?
1 preorder wig

* When did you order?
3 May 2012

* How was the communication?
Great - I didn't need to contact them, but the shipping notice actually included a photo of the product in the shipping box.

* How easy was it to pay?
Easy, with PayPal

* How long did it take to ship?
Within a couple of days, which surprised me as the estimated wait time for preorder wigs is about a month.

* Was the quality appropriate for the price, in your opinion?
Yes, it's quite soft and very well constructed.

* Did the item look like the sales pictures?
Not really. The fibres were shorter than in the sales photo and the wig is very thick, so it's extremely bushy and sticks out instead of hanging down.

* Were you satisfied with the product?
I would have preferred it if the wig had been more like the sales photos, but hopefully I can tame it enough to use it.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes, although only if the wig used straight fibres instead of wavy.

* Would you buy this company's products second-hand?
Yes

 

What did you order?
2 wigs

* When did you order?
25 April 2012

* How was the communication?
They were so nice; they were a little worried about my package getting lost so they emailed me a picture of how it looked like.
* How easy was it to pay?
Piece of cake
* How long did it take to ship?
A week or 3,4 maybe I don't know (I had a little problem at the post office so it took longer)
* Was the quality appropriate for the price, in your opinion?
Yeah! Amazing colors and soft.
* Did the item look like the sales pictures?
I suppose
* Were you satisfied with the product?
Yep very much. Although the MSD wig didn't fit that well on my boy's huge head.
* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yep indeed. Might try one of their bigger wigs to see how it looks on my doll.

* Would you buy this company's products second-hand?
I guess

 

* What did you order? 6 wigs & 2 pairs of MNF sized boots
* When did you order? June 1st 2012
* How was the communication? Good as far as most companies go.
* How easy was it to pay? Paypal simple, easy.
* How long did it take to ship? About 2 weeks, from time order was placed to when I had box home.
* Was the quality appropriate for the price, in your opinion? GREAT! The wigs I adore, so soft, and the ratio of hair strands to size of head is perfect. I bough 4 Pukifee sized wigs and although loose they are ideal for them.
* Did the item look like the sales pictures? Exactly
* Were you satisfied with the product? This was my second order & I am sure once I know proper size to order for my Dollshe boys will be back.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? For sure.
* Would you buy this company's products second-hand? If well cared for and non smoking home, YES!

 

What did you order?
A 6-7 inch customized wig with 3 colours.

When did you order?
I ordered on the 6th of June 2012.

How was the communication?
Communication was excellent, in my honest opinion. I didn't think they would understand what I wanted to order but they nailed my order precisely.

How easy was it to pay?
Very easy. I paid through Paypal.

How long did it take to ship?
They took around two weeks to ship my wig. The package arrived after 11 days; nearly two weeks as well.

Was the quality appropriate for the price, in your opinion?
Honestly? I really do feel it is very reasonable, comparing to the other wig stores like Leeke and such. The wig was very soft, very full as in not showing the headcap at all.

Did the item look like the sales pictures?
Yes, it does.

Were you satisfied with the product?
Yes, very satisfied.

If you weren't satisfied, how did the company solve your problem?
Not applicable.

Would you order from this company again?
Yes, I will. This company had become my favourite wig company now.

Would you buy this company's products second-hand?
If the quality is good and such, why not?

 

* What did you order?
A wig for my boy
* When did you order?
June 18th
* How was the communication?
Very good! they contacted me very fast about my order and shipped it out not long after I paid
* How easy was it to pay?
Easy as pie
* How long did it take to ship?
I went with the airmail option and WOW I was impressed, it arrive on June 25th!
* Was the quality appropriate for the price, in your opinion?
It was worth double what I paid, this is by far the nicest wig I have gotted yet.
* Did the item look like the sales pictures?
To a T!
* Were you satisfied with the product?
Exceedingly
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
ABSOLUTELY. I've got the website bookmarked and will definitely be buying from them again soon!
* Would you buy this company's products second-hand?
Absolutely! I don't know how well they hold up yet, but the quality is astounding!

 

* What did you order?
Size L Wig, LL Silicon Cap, Wig Case Medium

* When did you order?
Forget, around the month of May

* How was the communication?
Excellent!

* How easy was it to pay?
Very easy and Understandable.

* How long did it take to ship?
2 Weeks; Faster than I Expected

* Was the quality appropriate for the price, in your opinion?
Indeed! Very Satisfied.

* Did the item look like the sales pictures?
Yap!

* Were you satisfied with the product?


* If you weren't satisfied, how did the company solve your problem?
None.

* Would you order from this company again?
Absolutely! I wanna try another wig, etc.

* Would you buy this company's products second-hand?
Maybe, If the second-hand still good

 

* What did you order?
- two wigs, in a group order
* When did you order?
- the GO was placed Feb 27
* How was the communication?
- I didn't contact them, so unknown
* How easy was it to pay?
- also unknown since part of GO
* How long did it take to ship?
- they arrived on 4/3 to the leader of the GO
* Was the quality appropriate for the price, in your opinion?
- yes, they are very soft and the color is amazing
* Did the item look like the sales pictures?
- Yes. I think even better in person than the pictures
* Were you satisfied with the product?
- yes, very satisfied
* If you weren't satisfied, how did the company solve your problem?
- N/A
* Would you order from this company again?
- definitely, I have a few wigs in mind for future dolls
* Would you buy this company's products second-hand?
- if they were wigs I wanted already and they were available, possibly

 

* What did you order?
Hair bleach set - 10 color

* When did you order?
March 1, 2013

* How was the communication?
I didn't need to contact them

* How easy was it to pay?
Very easy--Paypal

* How long did it take to ship?
About 2 weeks (airmail shipping)

* Was the quality appropriate for the price, in your opinion?
Yes, the hair fibres were very soft

* Did the item look like the sales pictures?
The colour was slightly different, but that might have just been my monitor screen

* Were you satisfied with the product?
Yes

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yeah, probably

 

* What did you order?
1 in stock wig
* When did you order?
October 24, 2013
* How was the communication?
Good
* How easy was it to pay?
very easy, with PayPal
* How long did it take to ship?
Just 4 days, they shipped the wig on October 28th
* Was the quality appropriate for the price, in your opinion?
Absolutely. The wig is lovely both the model and the color, and the quality is very good!
* Did the item look like the sales pictures?
Yes, the wig was just as showed in pictures.
* Were you satisfied with the product?
Yes, very satisfied.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Definitely!
* Would you buy this company's products second-hand?
Yes, but just if the price would be convenient, or if the item is sold out, otherwise I prefer buying directly from the company!

 

* What did you order?
I ordered two wigs.
* When did you order?
I placed my order on the 12th of January 2014
* How was the communication?
It was good, posted a question on their Q&A and they where quick to answer.
* How easy was it to pay?
Easy, I paid with paypal.
* How long did it take to ship?
They shipped it on the 16th and it arrived to me on the 27th.
* Was the quality appropriate for the price, in your opinion?
Yes !
* Did the item look like the sales pictures?
Yes they did.
* Were you satisfied with the product?
Very much, they are very soft.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, definitely !
* Would you buy this company's products second-hand?
It depends. Maybe if I find a good deal, otherwise I'll buy from the company.

 

* What did you order?
A wig (in stock) and three pairs of eyelashes.
* When did you order?
February 20th, 2014
* How was the communication?
Great, I realized the day after placing my order that I made a mistake with the wig size and asked them if they could change it, and they replied the same day and corrected my order.
* How easy was it to pay?
Easy with paypal.
* How long did it take to ship?
It shipped the next day, I was lucky I was still able to change my order before that. The package arrived on the 4th of March.
* Was the quality appropriate for the price, in your opinion?
Yes, all the products are very lovely.
* Did the item look like the sales pictures?
Yes, the wig looks exactly like on the image, as do the lashes.
* Were you satisfied with the product?
Very satisfied.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, gladly. They had even included in my order a small free gift, which was a cute pink dolly hair clip with a bow.
* Would you buy this company's products second-hand?
I'd rather buy from the company. But if it was a sold out item, or if the item would be in good condition and considerably cheaper then I'd get it.

 

* What did you order?
A large GO of 40+ items, including in-stock, pre-order and customized wigs, as well as accessories

* When did you order?
February, 2014

* How was the communication?
Excellent; I didn't have any trouble conveying information on the custom options, all questions asked ahead of time were answered promptly and thoroughly, and communication after the order was placed to clarify custom options was fantastic as well.

* How easy was it to pay?
Extremely easy via Paypal

* How long did it take to ship?
As it was a larger order, we were cautioned it would take "more than one month." Shipping time was ultimately about 5 weeks, which is excellent considering order size and number of special requests.

* Was the quality appropriate for the price, in your opinion?
Absolutely! I've consistently been impressed with their wigs.

* Did the item look like the sales pictures?
Yes, all items have looked just like the pictures suggest.

* Were you satisfied with the product?
Very, and other participants have also expressed their satisfaction with their wigs, as well.

* If you weren't satisfied, how did the company solve your problem?
Not specific to this order, but in a prior (small) GO, one wig was accidentally left out, and it was quickly shipped out at FMD's expense when they were contacted. This time, there appeared to be problems, but were found to be mistakes in the order process, however, they worked with me on those as well.

* Would you order from this company again?
This was my third order and second GO (first large one). I have always had fantastic service and been very happy with their wigs, and will continue to order from them as long as I need wigs for dolls.

* Would you buy this company's products second-hand?
Yes, if one fit what I was looking for!

 

* What did you order?
Six wigs, two silicon caps and many-many rubber bands.
* When did you order?
2014-06-25
* How was the communication?
So-so. The sent me a message after they dispatched my order that one of the wigs is sold out and they refunded me money for it. But if I had choice I rather changed the wig for another one. But they apologized and put me the present, so...
* How easy was it to pay?
Very easy with PayPal.
* How long did it take to ship?
About a week by EMS.
* Was the quality appropriate for the price, in your opinion?
Yes.
* Did the item look like the sales pictures?
Absolutely.
* Were you satisfied with the product?
Yes, although it seems to me that their wigs are a little bit bigger than the same size from other brands.
* Would you order from this company again?
May be.
* Would you buy this company's products second-hand?
No.

 

* What did you order?
3 of size 5.5inch heat resisting wigs.

* When did you order?
May/June 2014

* How was the communication?
Professional, minimal (not much needed, easy transaction)

* How easy was it to pay?
It was easy to make the payment, but additional shipping charges raised the cost substantially.

* How long did it take to ship?
Shipping times matched what the website said to expect when I placed my order.

* Was the quality appropriate for the price, in your opinion?
Yes, the style is original and looks good, it's a really nicely constructed cap shape, and fits
the doll very well.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Completely with 2 of the 3. The third had a very minor defect, bald spot at the very crown of the wig. I was planning to style and modify the wig anyway so I didn't feel it was worth complaining to the company about it. If I had planned to use the wig as-is though, or if this was the only wig I had purchased, then it would have been a disappointment.

* If you weren't satisfied, how did the company solve your problem?
The wig is heat-resistant, so I cut and styled it to cover the bald patch. The company didn't receive a complaint from me because I was able to take care of it DIY-style without problem.

* Would you order from this company again?
I would, perhaps with a Group Order to cut down on the sting of shipping cost though.

* Would you buy this company's products second-hand?
Absolutely!

 

* What did you order?
1 in stock wig

* When did you order?
December 22, 2014

* How was the communication?
FMD was great about sending me an email receipt and tracking when it shipped.

* How easy was it to pay?
very easy, with PayPal

* How long did it take to ship?
It took two days, with my order being shipped December 24th.

* Was the quality appropriate for the price, in your opinion?
Yes!

* Did the item look like the sales pictures?
Yes, the wig was just as showed in pictures.

* Were you satisfied with the product?
Yes, very satisfied.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
1 Wig (In stock), 1 wig cap & 2 hair clips.

* When did you order?
April 28, 2015.

* How was the communication?
Great. I emailed them to ask when they thought they would be able to ship, and they answered me promptly, apologizing for the delay (which was only actually 5 days after the order date) and offering me EMS shipping to ''make it up to me''...I really can't complain.

* How easy was it to pay?
Very simple and easy, since I did with PayPal.

* How long did it take to ship?
It was shipped 5 days after I placed the order. But it got shipped with EMS for free to ''make it up'' for the delay.

* Was the quality appropriate for the price, in your opinion?
Yes! Definately!

* Did the item look like the sales pictures?
Yes, the wig was just as showed in pictures.

* Were you satisfied with the product?
Yes, very satisfied. It's a bit too big for her, but that has nothing to do with the company.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
Yes.

 

* What did you order? A wig, a wig cap, eyelashes. They also stuck in two free hair clips.
* When did you order? 11/29
* How was the communication? There wasn't a whole lot, but for such basic stuff there didn't need to be.
* How easy was it to pay? Pretty simple!
* How long did it take to ship? I don't know. I didn't get an email for when it shipped out, but it arrived 12/10, which was less than two weeks later.
* Was the quality appropriate for the price, in your opinion? Definitely. I was especially happy with the wig. It's very soft and sits nicely.
* Did the item look like the sales pictures? Yep. The eyelashes were bigger than I was expecting, though.
* Were you satisfied with the product? I am apart from the wig cap. I wish it had been specified what size it is, since it is WAY too big for my 8/9 girl's head. It was pretty cheap, so I have no serious complaints, but its only real use is as a gentle protection for her head without a wig. The free hair clips aren't either doll's style at all, but they're cute and they were free, so no complaints.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Probably, yes.
* Would you buy this company's products second-hand? I could see myself buying the wigs secondhand.

 

* What did you order?
One 7-8 wig, two 6-7 wigs, 2 pairs of eyelashes
* When did you order?
March 17, 2016
* How was the communication?
Standard. I received an order confirmation and a shipping notification.
* How easy was it to pay?
Paypal, dangerously simple.
* How long did it take to ship?
It was so fast! My order shipped on the 22nd and arrived home on the 24th.
* Was the quality appropriate for the price, in your opinion?
Definitely. The wigs are nice and thick, fit perfectly, and the skull cap isn't visible at all.
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Yes! I appreciated the little gifts they included, too. (2 hair-bow clips and a hand mirror for me.)
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, I probably will.
* Would you buy this company's products second-hand?
Sure, if well maintained.

 

* What did you order? One heat-resisting fiber wig for MSD and a silicon wig cap.

* When did you order? May 15, 2016.

* How was the communication? Minimal. I received an email confirmation but no shipping notification. Although, after reading the other reviews it seems that this is unusual for the company. I was able to check my order status from the company's website, but it would have been nice to receive a notification of some sort.

* How easy was it to pay? Very easy, via Paypal.

* How long did it take to ship? The order shipped on May 19 and arrived on May 28. (I chose registered airmail for my shipping rather than EMS).

* Was the quality appropriate for the price, in your opinion? Yes, certainly.

* Did the item look like the sales pictures? Yes, exactly so.

* Were you satisfied with the product? Yes. The company even sent me a cute little hand mirror as a free gift.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Definitely. The communication may not have been great, but the quality of the product outweighs this.

* Would you buy this company's products second-hand? If the items were in good shape, certainly.

 

* What did you order?
Two MSD wigs. One had the number FMDM-1119 and the other had the number FMDM-1107. Both are cream blonde.

* When did you order?
November 16th, 2016.

* How was the communication?
They e-mailed me as soon as the order shipped.

* How easy was it to pay?
Paid with Paypal, easy as pie.

* How long did it take to ship?
I ordered two in-stock wigs so shipping was extremely fast. The wigs shipped out the day after I ordered, and traveling time took exactly one week.

* Was the quality appropriate for the price, in your opinion?
Absolutely. Very soft, styled impeccably, and surprisingly enough the fibers are very natural looking.

* Did the item look like the sales pictures?
The site's cream blonde wigs are a little on the pale side, but otherwise yes. These wigs are spot on.

* Were you satisfied with the product?
Yes, very!

* If you weren't satisfied, how did the company solve your problem?
No problems here!

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
If they're in good shape I'd do it in a heartbeat.

 

* What did you order? [FMDL-1107] Twin bun 8-9 wig in cream pink
* When did you order? 2020-01-23
* How was the communication?
* How easy was it to pay? Paypal
* How long did it take to ship? ~4
* Was the quality appropriate for the price, in your opinion? $25 USD. Standard pricing for a wig of decent quality
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Probably

 

* What did you order?
One wig, 9-10 in a blond color

* When did you order?
October 2021

* How was the communication?
Very poor. I sent 2 communications directly to the company when they sent me the wrong items. I didn't get any response until I submitted a Paypal dispute to get my money back, then they contacted me immediately.

* How easy was it to pay?
Used Paypal.

* How long did it take to ship?
Less than three weeks, which is great for current shipping conditions.

* Was the quality appropriate for the price, in your opinion?
Quality is very high for the price point.

* Did the item look like the sales pictures?
Item does look like the sales pictures.

* Were you satisfied with the product?
No, they sent me the wrong order. I tried to use their internal site contact form twice to let them know what happened as ask for next steps. I did not hear anything from them.

* If you weren't satisfied, how did the company solve your problem?
Now that I have a complaint open with Paypal, they were very attentive and finally sent me the correct wig (supposedly, they said they would give me a tracking number, but did not). Additionally, every communication from them ends with a request that I close the dispute, even though I keep telling them Paypal doesn't recommend that until the product is in hand.

* Would you order from this company again?
I've ordered from them in the past, so this could be a fluke. However, I'm not feeling very positive about them right now.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
[FMDLL-1096] Lemon Tea wig, Ice Cream Hair Pin

* When did you order?
January 25th, 2023

* How was the communication?
Received an email when my order shipped out

* How easy was it to pay?
Easy. Used Paypal

* How long did it take to ship?
The items were in stock, so they shipped out super fast. A few days later after ordering.

* Was the quality appropriate for the price, in your opinion?
Yes. The wig is lovely, very soft and a beautiful yellow color. The only issue was with one of the ice cream hair pins. One of the ice cream things came off of the pin. It's fine as I can just super glue it back on. The other pin was perfect.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes!

* If you weren't satisfied, how did the company solve your problem?
No major issues

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Sure

 

* What did you order?
Several wigs

* When did you order?
1/11/24

* How was the communication?
Very sparse unfortunately. They never sent an order confirmation after emailing and it took approximately 2 weeks to get an email response.

* How easy was it to pay?
Pretty easy, the website was pretty buggy but the process was fine via PayPal!

* How long did it take to ship?
A little over 2 weeks

* Was the quality appropriate for the price, in your opinion?
The quality was lovely and I am very happy with my wigs!

* Did the item look like the sales pictures?
The items did look like the sales photos!

* Were you satisfied with the product?
I am very satisfied by what I received.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
I don't think I will order from their website again as I found out I was not the only one with the customer service issues. I love the wigs but next time I will purchase through a dealer or secondhand.

* Would you buy this company's products second-hand?
Yes!