Slinky Neko Feedback (2010)

* What did you order?
a wig, 3 outfits and shoes
* When did you order?
March 6 2010

* Did you order directly from the company, or through a distributor or dealer? directly from the company

* How was the communication?
good. Recieved immediate email when order was placed.
* How easy was it to pay?
very easy. Just went to paypal after email receipt of order.
* How long did it take to ship?
9 days but received apology from Cheska that delay was due to moving
offices. One item, the shoes were unavailable so sent a refund and a gift
of a free outfit. Amazingly generous!
* Was the quality appropriate for the price, in your opinion?
yes the quality is great, well made and fits other 26cm dolls also
* Did the item look like the sales pictures? yes exactly
* Were you satisfied with the product?
yes.
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Absolutely
* Would you buy this company's products second-hand? Absolutely

I am very satisfied. Thank you.

 

* What did you order?
3 outfit and one bunny bag

* When did you order?
May 17th 2010

* Did you order directly from the company, or through a distributor or dealer?
Direct from the company

* How was the communication?
Good, fast.

* How easy was it to pay?
Easy easy. The shipping fee was automatically added into the total fee, just placed order and paid by paypal.

* How long did it take to ship?
Very fast. I placed order on 17th, and delivered by 19th, and received by 21st.

* Was the quality appropriate for the price, in your opinion?
Yes, great quality!

* Did the item look like the sales pictures?
I think it's exactly the same.

* Were you satisfied with the product?
100% satisfied.

* If you weren't satisfied, how did the company solve your problem?
none

* Would you order from this company again?
Absolutely.

* Would you buy this company's products second-hand?
If I love the design, I would.

 

* What did you order?
Basic Borry with make-up, an ltd outfit.

* When did you order?
6-21

* Did you order directly from the company, or through a distributor or dealer?
Directly from company.

* How was the communication?
Didn't use Q&A so I don't know, but they confirm receipt of payment fast so I think it's ok.

* How easy was it to pay?
Very easy, just use Paypal.

* How long did it take to ship?
Real fast, just about a week. I've never expected it'd be so fast for a doll purchase.

* Was the quality appropriate for the price, in your opinion?
Yes, it's appropriate.

* Did the item look like the sales pictures?
Exactly the same.

* Were you satisfied with the product?
100% satisfied.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Absolutely.

* Would you buy this company's products second-hand?
Yes, I would if I want something specific but not in company stock.

 

* What did you order?

A Basic Borry girl, no makeup or extras.

* When did you order?

June 29th

* Did you order directly from the company, or through a distributor or dealer?

Directly from the company, as I'm not aware of any distributors for Slinky Neko. I know NDoll did at one time, but not for awhile.

* How was the communication?

There wasn't really any communication, other than I did ask when they would be restocking the basic Borry's on the Q&A board before I ordered, and there was a response the next morning.

* How easy was it to pay?

Easy as pie, I paid through paypal.

* How long did it take to ship?

Fast as hell (and hell is very fast)! I went on the Q&A board to ask a question about the order only to find that it had already shipped out... the very next day.

* Was the quality appropriate for the price, in your opinion?

For sure!

* Did the item look like the sales pictures?

Yes, 100%

* Were you satisfied with the product?

Yes yes yes! I was very pleased with my experience with Slinky Neko. All I paid for was a basic Borry with no faceup, but she arrived with a lovely faceup, a cute outfit, and the wig color I had inquired about. This is my first time dealing with a small company, and it has definitely inspired me to do it again. I really appreciated the time and thought put into my order.

* If you weren't satisfied, how did the company solve your problem?

N/A

* Would you order from this company again?

If I found something I wanted, definitely. They're outfits are super cute, so I probably will

* Would you buy this company's products second-hand?

Possibly

 

* What did you order?
I ordered BASIC BORRY

* When did you order?
02/09/2010

* Did you order directly from the company, or through a distributor or dealer?
Direct from the company

* How was the communication?
It was very nice

* How easy was it to pay?
No problem. I paid through paypal.
I paid in two stages. First time at once and the second time in a few days.

* How long did it take to ship?
The doll was sent 3 days after full payment and she arrived in Russia for ten days.

* Was the quality appropriate for the price, in your opinion?
Yes, in my opinion quality appropriate for the price

* Did the item look like the sales pictures?
Yes, the doll was the same as in the photos, even better =)

* Were you satisfied with the product?
Absolutely

* If you weren't satisfied, how did the company solve your problem?
-

* Would you order from this company again?
I very much want to order from this company again as an opportunity to do so.

* Would you buy this company's products second-hand?
Maybe.

 

* What did you order? 2 outfits.
* When did you order? September 2010
* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? Very good, received confirmation day of, and shipping notice 7 days later.
* How easy was it to pay? Easy via Paypal
* How long did it take to ship? They had it out the door after a week, received a couple of days later.
* Was the quality appropriate for the price, in your opinion? Yes, very nice.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes.
* Would you buy this company's products second-hand? N/A