Pipos Feedback (ALL)

I had a great experience buying my first BJD!

* What did you order? Heero (Baha) Basic, large ear and tail parts for SD

* When did you order? December 29th, 2008 (Korean time)

* Did you order directly from the company, or through a distributor or dealer? Ordered direct from Pipos website

* How was the communication? It was good for me, but I didn't have any problems, so I didn't ask any questions... All of my special requests for my doll were met, no problems!

* How easy was it to pay? Quick and painless, I used paypal (just click the link to pay after you place your order). It took a little bit for my order status to reflect receipt of payment, but not long enough for me to get worried.

* How long did it take to ship? I got an email saying my package shipped on January 8th (about a week and a half after I placed my order) and got it in the mail on the 12th.

* Was the quality appropriate for the price, in your opinion? I think the quality is great! Even without makeup, my Baha is beautiful! He poses well and there are no seam lines. The tail and ear magnets on the SD parts seem strong and secure. I'm really happy with my purchase!

* Did the item look like the sales pictures? Yep! I had a bit of confusion about the tail part for the Baha (they label the long, skinny tail "short tail part" and the short, fat one "long tail part" in the pictures... But I just made sure in the comments section of the order what tail I wanted, and there were no problems!)

* Were you satisfied with the product? Yes

* Would you order from this company again? Definitely! If I ever want another anthro doll, then Pipos will definitely be the place I order from.

* Would you buy this company's products second-hand? Depends on what I was buying... But in general, yes.

 

POSITIVE FEEDBACK.

* What did you order? A Maestro Baha limited doll.
* When did you order? A month and a half ago.
* Did you order directly from the company, or through a distributor or dealer? Directly from the company.
* How was the communication? Very good, I had some questions and were resolved very quickly.
* How easy was it to pay? Quite easy, it was via Paypal.
* How long did it take to ship? The doll was sent very fast, I had it in my home in about 17-20 days.
* Was the quality appropriate for the price, in your opinion? Absolutely. At first you can think that Maestro Baha, despite being a limited doll, is expensive, but not at all, the quality of the doll is simple AWESOME, really. The work put in the make up in the whole body is just gorgeous, probably the best make uo work I have ever seen.
* Did the item look like the sales pictures? Yes. My doll is slighty different from the one in the web, but this is obvious, since it is a hand-made work.
* Were you satisfied with the product? Yes, very satisfied.
* If you weren't satisfied, how did the company solve your problem? ---
* Would you order from this company again? Yes.
* Would you buy this company's products second-hand? Yes, if the first owner has been kind with the doll, of course.

 

* What did you order? Dandy Rooney in white & LE Alice head
* When did you order? Jan. 2009 & Feb. 2009
* Did you order directly from the company, or through a distributor or dealer?
directly from the company
* How was the communication? The one question I posted on their Q&A was answered within 24 hrs. My account status was updated in a timely manner.
* How easy was it to pay? extremely easy & I used PayPal.
* How long did it take to ship? within the time frame specified for each. Rooney was about 3 weeks, Alice 4 weeks.
* Was the quality appropriate for the price, in your opinion? my goodness- YES!
* Did the item look like the sales pictures? exactly- just beautiful.
* Were you satisfied with the product? very satisfied.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? definitely
* Would you buy this company's products second-hand? yes

xxoo kate

 

* What did you order? Basic Mac with type A ears and pink face up

* When did you order? 11 April 2009

* Did you order directly from the company, or through a distributor or dealer? Company

* How was the communication? Very good. Quick.

* How easy was it to pay? Simple enough by credit card.

* How long did it take to ship? About three weeks. Once he shipped he arrived in 5 days.

* Was the quality appropriate for the price, in your opinion? Yes

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Absolutely. My first BJD purchase and I would not hesitate to buy from them again.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Yes!

* Would you buy this company's products second-hand? Yes!

 

* What did you order? Basic Baha (Grey)
* When did you order? 04/10/09
* Did you order directly from the company, or through a distributor or dealer? Through the comapny's direct website.
* How was the communication? Good, but I don't really like the messege board system they have.
* How easy was it to pay? Easy, I used paypal.
* How long did it take to ship? Two weeks- maybe a little less.
* Was the quality appropriate for the price, in your opinion? Yes, I think so.
* Did the item look like the sales pictures? Exactly! I was very impressed.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes.
* Would you buy this company's products second-hand? Yes.

 

* What did you order? Limited Clock Rabbit Dali

* When did you order? 05/13/09

* Did you order directly from the company, or through a distributor or dealer? Right through Pipos' site

* How was the communication? very good! I asked a few questions and they quickly replied and were very easy to understand.

* How easy was it to pay? Very; I paid via paypal.

* How long did it take to ship? 16 days. Fastest I've ever received a doll!

* Was the quality appropriate for the price, in your opinion? Absolutely. This is some of the best resin I've seen, and Docshul's faceup is gorgeous. Since it was a fullset I think the price was worth it compared to the regular price, too.

* Did the item look like the sales pictures? Yes! Except for the minor change that they did! I had requested, if possible, that he get a blushed nose -- and they did it! I was surprised.

* Were you satisfied with the product? Absolutely, 100%.

* If you weren't satisfied, how did the company solve your problem? n/a

* Would you order from this company again? Yes! I hope to get a gray Dali someday.

* Would you buy this company's products second-hand? Yes.

 

* What did you order? Alice Jr. Limited Fullset

* When did you order? 05/21/09

* Did you order directly from the company, or through a distributor or dealer? Directly from the Pipos site

* How was the communication? Great! My questions were answered quickly on their Q&A Board.


* How easy was it to pay? Very, I paid with Paypal

* How long did it take to ship? About 19 days, I've never received a doll so fast before!

* Was the quality appropriate for the price, in your opinion? Absolutely, her fullset outfit is made of fine quality fabric and lace, her resin is beautiful and smooth. Even her wig, boots and eyes are wonderful quality! Docshul's artist faceup was even more beautiful than I was expecting.

* Did the item look like the sales pictures? Exactly like it. My doll even came with some items from the photos that I didn't think would be included in her fullset.

* Were you satisfied with the product? Absolutely, 100%.

* If you weren't satisfied, how did the company solve your problem? I HAD NO ISSUES WITH PIPOS. But I did decide I wanted to purchase extra hands for her a week into my waiting time and they were great and added them in my order for me.

* Would you order from this company again? Yes! I'd like a gray Dali some day!

* Would you buy this company's products second-hand? Yes.

 

* What did you order?
Cheese mouse limited

* When did you order?
29 May

* Did you order directly from the company, or through a distributor or dealer?
Direct

* How was the communication?
Standard

* How easy was it to pay?
Easy

* How long did it take to ship?
About 2 weeks

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
Not applicable

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
PO-11 Basic Ron with default makeup, a wig, 2 sets of outfit, some furnitures

* When did you order?
25 July

* Did you order directly from the company, or through a distributor or dealer?
Ordered directly

* How was the communication?
Good

* How easy was it to pay?
I paid by paypal, so it's easy

* How long did it take to ship?
I received my Ron on 27 August

* Was the quality appropriate for the price, in your opinion?
The resin quality is very good!!! The outfits are awesome with details. Everything is well packed with lots of bubble sheets!! But it would be better if they provide face mask for the doll.

* Did the item look like the sales pictures?
Yes!! All look the same~~~

* Were you satisfied with the product?
Satisfied~~

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Sure will~

* Would you buy this company's products second-hand?
Maybe~

 

Pipos Feedback (2010)

PIPOS
* What did you order?
* When did you order?
* How was the communication?
* How easy was it to pay?
* How long did it take to ship?
* Was the quality appropriate for the price, in your opinion?
* Did the item look like the sales pictures?
* Were you satisfied with the product?
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
* Would you buy this company's products second-hand?

 

* What did you order?
Queen heart limited big bust nude with face up and wig
* When did you order?
30 - 10 - 2009 (finished layaway at 5 - 12 - 2009)
* How was the communication?
truly perfect !! (in both pipos site and mail)
* How easy was it to pay?
it was a layaway and it was very easy , I used paypal
* How long did it take to ship?
It shipped arround 20 - 12 - 2009 and it was here at 8 / 1 / 2010
(it was hold to customs - mail here during the holiday period)
* Was the quality appropriate for the price, in your opinion?
yes it was !!
* Did the item look like the sales pictures?
yes it was exactly the same & the face up too!!
* Were you satisfied with the product?
yes I am truly satisfied!!
* If you weren't satisfied, how did the company solve your problem?
-
* Would you order from this company again?
yes I will!!
* Would you buy this company's products second-hand?
If I couldn't find them new & they where in a good condition yes

 

* What did you order?
Pipos Basic Cheshire with default face-up.
* When did you order?
February 17th
* How was the communication?
Fast and friendly!
* How easy was it to pay?
Easy, with paypal.
* How long did it take to ship?
It shipped on the 22nd of March, so a little over a month. But boy, when it finally shipped, it only took 3 days to come in!
* Was the quality appropriate for the price, in your opinion?
Definitely!
* Did the item look like the sales pictures?
Yep, if not better.
* Were you satisfied with the product?
Definitely.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes! In fact, I plan on it.
* Would you buy this company's products second-hand?
I would If I could find a limited cheshire.

 

Pipos Feedback (2010)

Pipos Feedback (2010)

PIPOS
* What did you order? Pipos Baby Alice with outfit and wig plus extra wig
* When did you order? 3/18/10
* How was the communication? good
* How easy was it to pay? vert east
* How long did it take to ship? 3 weeks
* Was the quality appropriate for the price, in your opinion? yes at first
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? initially until the faceup wiped off a
* If you weren't satisfied, how did the company solve your problem? they are unwilling to repair it or replace the defective faceup. It was not sealed because after I wiped a drip of water off the face the lips wiped off too. and some of the face blush.
* Would you order from this company again? no
* Would you buy this company's products second-hand? no
​

 

* What did you order?
Pipos Junior Pi Robin

* When did you order?
13 june

* How was the communication?
Good. very kind and nice

* How easy was it to pay?
easy, paypal!

* How long did it take to ship?
They shipped on the 2nd of August, arrived on 5th of august

* Was the quality appropriate for the price, in your opinion?
yes...

* Did the item look like the sales pictures?
not really. the sales pics looked a little better

* Were you satisfied with the product?
I can say I am

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
I don't know, I already have what I like most...

* Would you buy this company's products second-hand?
I did ^_^

 

* What did you order?
Po11 Joel girl with extra bust piece, w/faceup
* When did you order?
August 16
* How was the communication?
My husband actually opened the account and ordered, and he was pretty impressed.
* How easy was it to pay?
Paypal, so very easy.
* How long did it take to ship?
It got here on September 17, so a month...with a faceup. That's pretty quick, faster than their quote.
* Was the quality appropriate for the price, in your opinion?
Yes, even though they're at the higher end price-wise for dolls in this size range, they're so worth it.
* Did the item look like the sales pictures?
Very much so.
* Were you satisfied with the product?
Completely. This is our first time dealing with the company directly, but I've adopted two other Po11 dolls. They're incredibly well engineered.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
In a heartbeat.
* Would you buy this company's products second-hand?
I already have...my first two Po11's were adoptions, and that's what inspired this purchase.

 

* What did you order? A LE Dark Cheshire
* When did you order? September 9th, 2010
* How was the communication? Very clear and quick! Pipos let me add a tail to my order, hassle free, and still shipped on the promised date!
* How easy was it to pay? Very easy, through paypal.
* How long did it take to ship? He shipped on Oct 19th, 2010 and arrived Oct 25th
* Was the quality appropriate for the price, in your opinion? Absolutely! His faceup and outfit are just gorgeous, top quality
* Did the item look like the sales pictures? Yes!
* Were you satisfied with the product? Absolutely! I love him SOOO much~
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? In a heartbeat!
* Would you buy this company's products second-hand? Absolutely~

 

* What did you order?
The Dark Rabbit and an outfit

* When did you order?
September 2010

* How was the communication?
Very good. Emails arrived promtly, and a question left on the Q&A board was answered quickly.

* How easy was it to pay?
Very.

* How long did it take to ship?
Just under 2 months.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Totally!

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
Yes.

 

* What did you order? Charlotte in grey resin

* When did you order? September 2010

* How was the communication? Excellent. I had forgotten to add the matching tail to my order, and I simply posted on their board asking if it could be added and the admin responded and added it to my order for me.

* How easy was it to pay? Very easy with Paypal.

* How long did it take to ship? About a month and a half.

* Was the quality appropriate for the price, in your opinion? Definitely.

* Did the item look like the sales pictures? Exactly like it.

* Were you satisfied with the product? Very much so.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Absolutely!

* Would you buy this company's products second-hand? Probably.

 

* What did you order?
Mac basic, an outfit and eyes (2 pairs)

* When did you order?
September 30, 2011

* Did you order directly from the company, or through a distributor or dealer?
Directly from the company

* How was the communication?
Good, I had all my questions precisely answered on Q&A within 4 days

* How easy was it to pay?
Very easy, paypal

* How long did it take to ship?
A month, I got the shipping notice on the 30th of December. Needed to pick it up from customs on the 5th of January because there was no invoice on the box

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Yes, even better

* Were you satisfied with the product?
Definitely

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
I think so, if there were in a good condition

 

* What did you order? R. Derek, fullset

* When did you order? September 2011

* Did you order directly from the company, or through a distributor or dealer? Directly from Pipos

* How was the communication? Very good! I used the Q&A board several times to make Payments and add to my order/combine shipping. Answers were very clear and quick.

* How easy was it to pay? Very easy. I just used Paypal. I used layaway, too. All very easy.

* How long did it take to ship? I paid my last payment Dec. 6, 2011, Arrived Jan. 17... So.. a month and a week, plus, but I think the holidays added a few days in there!

* Was the quality appropriate for the price, in your opinion? AMAZING quality! Packaging and packing was great. All items were in perfect shape. He was already dressed! with stockings, trousers, shirt, and eyes set perfectly. Not crushed or wrinkled. Faceup perfect. POSED perfectly. Perfect resin... He was not cheap--but I have to say that sometimes you get what you pay for, and Pipos quality is IMPRESSIVE.

* Did the item look like the sales pictures? YES. Exactly.

* Were you satisfied with the product? YES. Extremely Satisfied!!! I really feel my money was well spent. The whole process was very good. I am VERY happy.

* Would you order from this company again? YES. I had bought a previous Pipos doll, but through DDE. Although the shipping cost is a little higher going directly through the company, I am STILL pleased. I would order through Pipos any time, although cheaper shipping through a local dealer would make me think about it. But the service was just fantastic.

* Would you buy this company's products second-hand? Yes. Why not?

 

* What did you order? (4 separate orders)
1) A.Charlotte & A.Derek, each with the special armour painting
2) R.Derek fullset
3) Dark Rabbit (lottery for limited re-release)
4) D.Tin Woodman
* When did you order?
1) 3/8/11
2) 9/6/11
3) 9/10/11
4) 11/30/11
* How was the communication? Communication was prompt and friendly, and all issues were resolved.
* How easy was it to pay? Quite easy, using manual Paypal payments.
* How long did it take to ship?
1) Initially arrived 4/25 - sent both dolls back for damages on 4/28, and replacements arrived 5/14.
2) Layaway paid in full 10/17, doll arrived 11/9.
3) Arrived 9/30.
4) Final payment on 1/1, doll arrived 1/28.
* Was the quality appropriate for the price, in your opinion? Absolutely! Pipos quality has always amazed me. The sculpting and engineering is fantastic, the dolls have all been solid at standing and posing straight from the box, and the face-ups are stellar.
* Did the item look like the sales pictures? Perfectly.
* Were you satisfied with the product? The A. Charlotte & A. Derek both arrived with damages to their armour, as the upper portions weren't very securely wrapped. Everything else, though - 100%.
* If you weren't satisfied, how did the company solve your problem? Pipos covered the cost of shipping the damaged dolls back to them and sent out replacements. They were wonderful through the whole process.
* Would you order from this company again? Absolutely; I look forward to it.
* Would you buy this company's products second-hand? I have done this as well, and would do it again if I found something I wanted.

 

What did you order?
Mint Budle w/ B bust, blank.

When did you order?
8-28-12

Did you order directly from the company, or through a distributor or dealer?
Directly

How was the communication?
Great During the event I had inquired if they had considered making their human dolls available in special colors, and they thought it over and decided to do it (needless to say I was really happy). I got an e-mail confirming the order and then another right before she was shipped.

How easy was it to pay?
Had to do a wire transfer since they don't take direct credit card without Paypal. It was an extra trip and a little extra money, but it went through without any issues.

How long did it take to ship?
She shipped on Oct. 5 (so 5 weeks and 3 days?) and arrived on the 10th.

Was the quality appropriate for the price, in your opinion?
Yep! She has very slight seams on her sides (I can't even get a decent photo of them), and the rest of her is pretty much smooth with no discoloration. It was a nice surprise for colored resin. She also came with a pair of Iris eyes.

Did the item look like the sales pictures?
Also yep, for the most part. Her head seems a little bigger in person, but it doesn't bother me (:

Were you satisfied with the product?
Very; she's gorgeous.

Would you order from this company again?
This is my second time (albeit after years), but yeah, definitely.

 

* What did you order?
U.Pi Leo Basic (Blank + Beast Paws & Tail), PO11 Uniform, PO11 Boots and a Wig

* When did you order?
2nd of April 2013

* Did you order directly from the company, or through a distributor or dealer?
Direct from Pipos. (My first time ordering straight from them!)

* How was the communication?
I didn't need to contact them. I received an Order Receipt email and a notification email when my order had shipped.

* How easy was it to pay?
very easy. I paid with Paypal.

* How long did it take to ship?
My order shipped 8th of May, so just over a month.

* Was the quality appropriate for the price, in your opinion?
Yes! I think the new U.Pi body is great. It poses well and stands solidly despite being single jointed. The outfit is very well made, and the boots are real leather (this might bother some, but I thought it was nice)

* Did the item look like the sales pictures?
Yes. (except Leo was blank)

* Were you satisfied with the product?
Very much so.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again?
Perhaps!

* Would you buy this company's products second-hand?
Yes (in fact I have in the past!)

 

I cannot fill out form as i have ordered too many from Pipos.

Pipos is my most favorite company. I cannot praise them enough. They take paypal and do layaway. I order almost every time they have new dolls up. They are always quick to answer questions. Their product is perfect in every way. Gorgeous dolls and clothing. I have 64 + 4 more on their way and i have never found fault with any of my dolls. I will continue to order from them for as long as i am into BJDs.

 

* What did you order? Dark Cheshire Limited
* When did you order? September 9, 2013
* How was the communication? - Not the greatest. I had emailed the customer service twice with questions- and never received any response. It sounds like posting a message on the site would have been better- but the site did something weird with my registration, which was one of the reasons I was contacting them.
* How easy was it to pay? Very easy
* How long did it take to ship? Doll was shipped out on November 29, 2013 (so 12 weeks) - I think it was just a 3 weeks longer than they had estimated (60 days), but much longer, and understandable given the face-up.
* Were there any missing or broken items in your order? No he was very well packed.
* Was the quality appropriate for the price, in your opinion? Yes * Did the item look like the sales pictures? Absolutely, maybe even better.
* Were you satisfied with the product? Very satisfied-
* If you weren't satisfied, how did the company solve your problem? NA
* Would you order from this company again? I probably would- the product was gorgeous and well packed. The communication could have been better. At one point I was very concerned about the "ship to" address that was listed, which was wrong- but it turned out to be okay after all, so maybe they did get my email even if they didn't respond.
* Would you buy this company's products second-hand? I'm sure I would if I saw the right doll.

 

* What did you order?
SPHYNX Cat Raoh2 with face up

* When did you order?
26th of June 2015

* Did you order directly from the company, or through a distributor or dealer?
Directly from Pipos

* How was the communication?
Perfect!

* How easy was it to pay?
very easy. i paid my layaway through paypal

* How long did it take to ship?
Less than 2 months. He shipped on August 21

* Was the quality appropriate for the price, in your opinion?
Definitely!

* Did the item look like the sales pictures?
Even better! Pipos face ups are stunning!

* Were you satisfied with the product?
Absolutley!

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again?
Yes, he is my 2nd Pipos Doll and surely not the last

* Would you buy this company's products second-hand?
I prefer to by new but if it´s a sold out limited Doll, yes, i would.

 

* What did you order?
Special order replacement feet for PO11 Sienna Lloyd

* When did you order?
12/10/21; received 1/27/22

* Did you order directly from the company, or through a distributor or dealer?
Direct

* How was the communication?
Great. I reached out on their forum because I realized my poor Sienna Lloyd was missing a foot somehow during my most recent move. I asked if it would be possible to re-order a pair of feet. They had be prove authenticity and then made a custom listing for me. Sienna skin was discontinued so they custom made a batch to try to match the old color. It's much much darker than Sienna, but lighter than their current tan so it was definitely custom mixed. The foot size has also decreased in size so it's not a perfect fit for this body but it does fit.

* How easy was it to pay?
Very. It's all integrated.

* How long did it take to ship?
Shipped 1/17/22, arrived 1/27/22 EMS.

* Was the quality appropriate for the price, in your opinion?
Yes. They've definitely improved on their seam line reduction between the original Lloyd's feet and these replacement feet. The price of the feet was reasonable; but it's a shame there's no cheaper option than EMS. It made the feet plus shipping over $70 but the feet themselves were only $40 which for a custom colored option is very generous.

* Did the item look like the sales pictures?
There's really no sales picture to reference on this. The old mold was discontinued so they had to use the new mold's feet.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
There was no problem. In fact, Pipos was resolving the problem of my own incompetence.

* Would you order from this company again?
I adore Pipos and this has just solidified even more why I love them and appreciate their customer support.

* Would you buy this company's products second-hand?
Yes. Lloyd was purchased second hand. The replacement feet were bought direct from Pipos.